Zingit vs Klara

ChiroTouch

Phreesia

Atlas Chirosys

Luma Health

Review Wave

Spruce

Compare Zingit and Klara based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

ClinicSense

ClinicSense is a clinic management software designed for health and wellness professionals, including massage therapists, physical therapists, chiropractors, and holistic medicine practitioners. The platform features online booking with appointment reminders, customizable SOAP notes, digital intake and consent forms, invoicing and payment processing, and client communication tools such as email newsletters and wellness check-ins.

Weave

Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

Acuity Scheduling

Acuity Scheduling is an online appointment scheduling solution that allows clients to self-schedule appointments or classes online, complete custom forms, receive confirmation notifications and reminders, and pay or donate with a credit card.

Zingit is a patient engagement software that helps chiropractic, dental, and other medical practices manage appointment scheduling, reviews, patient communication, and more on a centralized platform. It allows staff members to utilize artificial intelligence (AI) technology to automatically send reminders, video messages, patient recalls, pre-appointment content, and other patient education messages.

Alerts/Notifications

Appointment Management

Appointment Scheduling

Automated Responses

Calendar Management

Campaign Management

Communication Management

Confirmations/Reminders

Contact Database

Customizable Forms

Customizable Templates

Data Import/Export

For Chiropractors

HIPAA Compliant

Live Chat

Messaging

Mobile Access

Mobile Alerts

Multi-Channel Communication

Online Booking

Patient Education

Patient Engagement

Patient Intake

Patient Questionnaires

Patient Scheduling

Real-Time Updates

Reminders

Reporting & Statistics

Rescheduling

Scheduling

SMS Messaging

SMS Reminders

Social Media Integration

Surveys & Feedback

Third-Party Integrations

Two-Way Communication

Website Integration

Zingit

Web-based

Windows

Chromebook

Linux

Basic

Premier

Ultimate

Office Manager

For patients to make appointments doesn't match up for our scheduler and we've had patients and prospective patients get mad. If you could turn off the calendar part and just have the request an appointment part that would be a lot more helpful to us and patients not get mad at us.

I love how easy it is to use all functions for appointment reminders and creating templates.

Owner

The ease of being able to text patients for conversation, as well as the time it saves my front desk for recalls and reminders is amazing!!

Office Coordinator

Zingit has helped automate our office appointment reminders, opening additional time for our team.

Business Manager

Not able to control specificity of frequency of review request once one has already been made by the patient

admin

can msg back and forth to rebook patients and we can see if they and what msg they got.

Owner/Doctor

This allows my staff to stay in contact with patients that would otherwise be lost in the wind.  

Doctor of Chiropractic

ZingIt has helped with patients making their appointments on time, and has been a game changer for aAvance.

Chiropractor

No real complaints, i do wish we could respond to people who text in and have the wrong # or are not in our contacts

President 

We cannot customize our message per group texts

Chiropractic Assistant 

We have to send multiple texts to get our full message to patients.

Marketing Director 

Any time we've needed to reach the customer service team directly, one of their team members has been on the phone with us in minutes and super helpful.

It would be helpful to be able to organize the order by last name, appointment time, etc.

Integration with Chirotouch was a breeze. And it runs seamlessly in the background without having to dedicated hours of time to it.  

When messages fail, it would be helpful to see what phone numbers failed.

I'm the broadcaster, having the list of patients chosen seems like they show in a random order.

Functions to our basic needs for communicating with patients

Improved patient stats in missed appoinments.

The largest benefit has been decreasing out missed appointments.

President

Customization feels like it never ends but that happens with a growing practice.

Patient feedback has been amazing - they love the reminders and subtle automated check-ins !

Regenerative Medicine/chiropractor

Zingit helps us stay connected to our patients.

It is so great to be able to easily reach patients in the way that is most convenient to them.

Chiropractic Assistant

I also love ZingIt’s Forms which has seriously altered my work life to allow patients to fill out their paperwork ahead of time.

Chiropractor 

The Character limits are not ideal, but workable

Practice Manager & Certified Chiropractic Physician's Assistant

The ease of transition and implementation of the program for our staff and for our patients.

I don't have to call patients to remind of appointments.

Daylight savings time had a hiccup but it was fixed.

I wish there was a way to alert me that someone had sent me a message.

Patient communication is higher with this product.

Administrative support

I do not think we could integrate with our EHR initially.

Owner and physician

It is a little pricey for what we use it for.

OWNER

Office Manager/Owner

Ease of use, multiple employees and computers can access

We use Zingit CONSTANTLY at our practice and our patients love it!

Doctor Owner

The team are great and the on boarding process was seamless.

Customization and navigation from one option to another inside the website.

Able to send patients unlimited text instead of 5 cents per text.

The reminders are great for all involved.

Nothing, I just simply wish I had more time to research the library and implement strategies that zingit features.

The ease of use, along with customer service.

ZingIt just makes so many things easier and more efficient.

Marketing Manager

My overall experience great whenever I need help or a refresher on a feature that hasn't used or it's been a minute the team at Zing-it has been fantastic throughout the time we've been with them, couldn't say a bad thing

Clinic Director

Great customer service and implementation.

Patient Appointments

Appointment Reminders

Patient Text Communication

Message Sending

Customer Support

Patient Communication

Staff and Patient Interaction

Integrations

Options

Pricing

Freelancers

Small Business

Zingit Solutions

Carepatron

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

DocVilla

DocVilla: transform your independent medical practice with a comprehensive suite of Cloud-Based EMR and EHR software, telemedicine, e-prescribing, lab integration, Fullscript, analytics, POS, Patient portal, and inventory management. Secure, efficient, and hosted on Google Cloud and AWS.

Tebra

Tebra helps medical providers optimize clinical processes by handling administrative tasks so that doctors can focus on patient care

Tebra is popular with physician practices with 1-10 providers and medical billing companies with 1-100 providers.

Klara helps keep patients engaged and enhances key interactions such as scheduling, reminders, post-visit follow-ups and ongoing care.

Activity Dashboard

Automated Scheduling

Availability Indicator

Availability Management

Booking Management

Broadcast Messaging

Calendar Sync

Chat/Messaging

Client Database

Electronic Signature

Email Reminders

EMR/EHR

File Sharing

Multi-Location

Multi-Provider Practice

One-to-One Messaging

Online Scheduling

Patient Communications

Patient Portal

Secure Messaging

Telemedicine

Two-Way Audio & Video

Video Conferencing

Virtual Meetings

Virtual Waiting Room

Workflow Management

By industry, Klara reviewers are most commonly professionals in medical practice (59%). The most frequent use case for Klara cited by reviewers is patient engagement (60% of reviewers).

Users and use cases

Klara is a patient engagement solution with key features that include HIPAA compliance, appointment management, confirmations and reminders, and more.

Klara

Administrative Assistant

We use EMA/Modernizing Medicine as our EMR which directly integrates with Klara so we sent statements, payments links, and bill reminders through Klara.

Medical Assistant

The ability to communicate with our patients which resulted to shorter queueing times in phone calls as patients have the option now to leave a message, book online, submit their records, etc.

Agent

It helps us to be in contact with the patient in a certain way, and also provides the option of providing valuable information to the patient such as; appointment reminders, information request, etc.

It is really convenient to be able to advertise a texting system rather than a nurse taking triage calls, we encourage patients to use Klara to send over questions and concerns and I believe this significantly reduces our office's phone calls throughout the day.

Front Office Supervisor

The only thing that I have found that I don't like about Klara is when a patient has been "checked in" in the office, they sit down in the waiting room and then "confirm" their appointment, Klara then puts the appointment back to "pending".   If the front desk is not closely monitoring the patients, they will not notice that the patient is no longer "checked in".   When you have a patient count of over 200 - this becomes a daunting task

Billing Manager

There are glitches, an inability to delete certain messages, and an inability to add certain numbers to the patients' lists even though they are cell phone numbers rather than landlines.

The ease in which we are able to triage messages across multiply departments, regardless of if our team is on site or at a satellite location, has improved our overall response time to patients.

Healthcare Coordinator

I also like the option to create templates to save even further time as well as the ability to send broadcasted messages and transcribe voicemails!

Patient Advocate

Reminder texts have decreased our "no show" rates, being able to have patient e sign documents and upload updated insurance.

The ease and accessibility of the messaging options. Since patients receive a text notification, the chances of reaching a patient quickly while still saving time on  phone calls is invaluable.

We have garnered more online reviews through simple prompts sent to patients at their 2-week post-op mark as well as streamlining our intake process.

Patient coordinator

How easily duplicate charts are made, and how we cannot add certain things to the initial appointment scheduling (like requiring address for patient etc)

I love that it has the option to do E-forms so all paperwork can be completed in the comfort of the patient's homes before their appointments.

Klara shows the appointment details as if they have scheduled, but there is no clear indicator that you will get a text reminder when your appointment has been successfully scheduled.

Site Manager

There are also a lot of occurrences of pts who will reply 1, 2 or 3 to their confirmation texts and Klara doesn't register it so we have to handle it manually.

Air Traffic Manager

Proximity and Personal: Klara really keeps in touch the relationship between the clinic and the patient and also works as a practical solution for patient to connects without the need to go strictly to the clinic

Zingit vs Klara Comparison (2026)

Zingit

Klara

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives