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Zingit

4.7
(119)

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Patient engagement

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Zingit Pricing, Features, Reviews and Alternatives

Zingit FAQs

Q. What type of pricing plans does Zingit offer?

Zingit has the following pricing plans:
Starting from: $229.00/month
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of Zingit?

Zingit has the following typical customers:
Freelancers, Small Business

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Q. What languages does Zingit support?

Zingit supports the following languages:
English

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Q. Does Zingit offer an API?

No, Zingit does not have an API available.

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Q. What level of support does Zingit offer?

Zingit offers the following support options:
Phone Support, Email/Help Desk, Knowledge Base, Chat

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Zingit product overview

Price starts from

229

Per month

Flat Rate

What is Zingit?

Zingit is a patient engagement software that helps chiropractic, dental, and other medical practices manage appointment scheduling, reviews, patient communication, and more on a centralized platform. It allows staff members to utilize artificial intelligence (AI) technology to automatically send reminders, video messages, patient recalls, pre-appointment content, and other patient education messages.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Knowledge Base
Chat

Training options

Documentation
Webinars
Live Online
Videos

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Starting from

229

Per month

Flat Rate

Free plan
Free trial
Pricing range

Starting from

49

Per month

Usage Based

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Zingit pricing information

Value for money

4.4

/5

119

Starting from

229

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Zingit features

Functionality

4.5

/5

119

Total features

36

4 categories

Most valued features by users

Reporting & Statistics
HIPAA Compliant
Appointment Management
Scheduling
Reminders
Alerts/Notifications
Third Party Integrations
Appointment Scheduling

Functionality contenders

Zingit users reviews

Overall Rating

4.7

/5

119

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.9/10
Rating distribution

5

4

3

2

1

87

22

10

0

0

Pros
I love the ability to be able to text back and forth with patients in real time. The software itself is easy to use and I've been very impressed with the customer service and tech support.
Not only is the cost very affordable for what we need, the customer service is great as well. Any time I have had an issue with the system , I have been taken care of in a short period of time.
It's been such a blessing to see our patient's positive experiences shared on online platforms that help encourage other to consider chiropractic care at our office.
Cons
Occasionally an email address bounces because we didn't hear correctly on the phone. A quick text asking for the email address and we have it in writing - no room for error there.
This product is constantly not sending out reminders. We have had many patients complain about not receiving their appointment reminders.
The only negative is that sometimes I hear from patients that they sent a text back, but I did not receive it on my end.

Overall rating contenders

AS
AvatarImg

Adrienne S.

Medical Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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No Stress System

Reviewed 4 years ago

We have seen a major decrease in missed appointments and a more successful recall system with Zingit.

Pros

We have used Zingit for years and I can say it has lessened the amount of time our office was spending on appointment reminders, missed appointment follow up calls and just general communication with patients. Being able to communicate with patients in real time via text has opened up a world of opportunity.

Cons

I wish there were a way to easily set up monthly reminders for patients who don't schedule but would like to receive a nudge to book an appointment. I realize that I can be done but the process to do so is timely and frustrating.

AA
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Andrew A.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to Use Reminder System with Great Features

Reviewed 4 years ago

Patients have really liked the text reminders. It has helped with my retention and appointment show rate and now it is helping with reviews.

Pros

I like the ease of use with the text workstation. I recently was upgraded to pro and some of the review and reputation management features are great. I have had the upgrade for two days and have 3 new reviews.

Cons

The only negative is that sometimes I hear from patients that they sent a text back, but I did not receive it on my end.

Vendor response

Thank you for the awesome review and the product feedback. We appreciate having the opportunity to service you and your practice. :)

CH
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Cassie H.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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MOstly gold stars!

Reviewed 4 years ago
Pros

I have it set up to take just seconds a day for this task.

Cons

I dont like how often lately it seems to be glitching. If you look at our account you will see that we have had a few glitches. However,representative is Rockstar at getting things fixed quickly. And there is a new Tech named representative that really helped me out this last time.

KW
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Kathleen W.

Hospital & Health Care, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Zingit helps us schedule more patients

Reviewed 4 years ago

We are able to get in touch with prospective patients immediately after they request an appointment by texting them and letting them know to expect a phone call from us in the next few minutes. Our contact rate has gone up dramatically since using Zingit texting. We're also able to easily schedule existing patients or chat with them about their care without having to find a time that they are available to speak by phone. Occasionally an email address bounces because we didn't hear correctly on the phone. A quick text asking for the email address and we have it in writing - no room for error there!

Pros

2 things we love about this software - having the ability to 2-way text with patients and automated appointment reminders. We can get in touch with people much easier than playing phone tag and automated reminders save time for my team!

Cons

Can't send pictures or emojis. When people text back with a thumbs up, it comes through as a blank text.

KS
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Kathy S.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Look no further for your sms reminder system this is the one you want!

Reviewed 2 years ago

My overall experience great whenever I need help or a refresher on a feature that hasn't used or it's been a minute the team at Zing-it has been fantastic throughout the time we've been with them, couldn't say a bad thing

Pros

The ease of use and as they have evolved we've been able to use their features to bolster our reputation management and patient recalls.

Cons

Like any other SMS system, you might be looking at, if a patient doesn't want to talk to you they easily type in stop and cease all communication and I think that's a bummer but it's the legal way to offer SMS

Vendor response

Thank you, Kathy! We appreciate the kind words and opportunity to help your practice. :)

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