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Cloudbeds vs Beds24 Comparison

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Overview

Category Leaders

Cloudbeds is a cloud-based hospitality platform which enables property owners & managers to manage bookings, availability,...

Category Leaders

Beds24 is a cloud-based property management solution that offers a channel manager and booking engine for businesses in the...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

100

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

10.98

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

324

5

4

3

2

1

210

67

18

14

15

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

4.8

97

5

4

3

2

1

82

10

3

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

Easy to use for the administrator as well as the every day user. Great customer service and amazing help setting it all up in the first place.
Our customers like the Booking Engine, and we like the integration with the sites like Booking.com and Expedia. We also like the variety of financial reports.
Fantastic customer support (usual queries resolved in less than an hour). Lot of useful reports and features like housekeeping and cash draw.

Pros

You can use the wizard to guide you through the setup process and the level of help document is amazing, I have never seen this level of help in any other system I have ever worked with.
The perfect solution to manage hotels and residences. Very good, smart, and easy to use.
Its a powerful engine that it going to help the growth of the business.

Cons

There is zero support, they send you to a knowledge base and NO PHONE TO CALL. The api to airbnb does not work and actually blocks calendars randomly.
Inability to add service and tax charges at the end of the bill ( ie- the total of tax & service charges, not on each item). Nowhere to leave notes to others using the system.
Wish it could stop us from renting rooms that are marked dirty or at least give us a pop-up warning. Don't like the way we have to do group reservations on it.

Cons

So many mistakes -- expensive mistakes -- that came about b/c the software user interface is so difficult to navigate, tons of sub-entries and duplicate entries required, incredibly complex design.
Still the lack of feature integration with point of sales system or the front desk for a large scale hotel.
It was very difficult to set up everything at the first time. It was impossible for blogger's tips to complete the setting.
  • Vendor responds to reviews
  • Last review11 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features92
  • API
  • Access Controls/Permissions
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Availability Management
  • Bed Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Channel Analytics
  • Channel Management
  • Commission Management
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Dorms
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Management
  • Email Templates
  • Extended Stay
  • Financial Management
  • For Hostel/Dorm Managers
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Incentive Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Kill Switch
  • Lead Management
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Campaigns
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Channel Sync
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Order Management
  • Owner Statements
  • Partner Management
  • Payment Processing
  • Performance Metrics
  • Pipeline Management
  • Point of Sale (POS)
  • Price Optimization
  • Price/Margin Management
  • Private Rooms
  • Promotions Management
  • Property Management
  • Rate Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Updates
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Revenue Management
  • Reviews Management
  • Room Booking
  • Room Inventory
  • SMS Messaging
  • Sales Reports
  • Self Check-In/Check-Out
  • Short/Long Term Rental
  • Single Property
  • Social Media Integration
  • Spa/Activity Management
  • Tax Management
  • Template Management
  • Third Party Booking
  • Third-Party Integrations
  • User Management
  • Website Integration
  • Website Management
  • Workflow Management
  • Total features89
  • API
  • Access Controls/Permissions
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Availability Management
  • Bed Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Channel Analytics
  • Channel Management
  • Commission Management
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Dorms
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Management
  • Email Templates
  • Extended Stay
  • Financial Management
  • For Hostel/Dorm Managers
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Incentive Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Kill Switch
  • Lead Management
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Campaigns
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Channel Sync
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Order Management
  • Owner Statements
  • Partner Management
  • Payment Processing
  • Performance Metrics
  • Pipeline Management
  • Point of Sale (POS)
  • Price Optimization
  • Price/Margin Management
  • Private Rooms
  • Promotions Management
  • Property Management
  • Rate Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Updates
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Revenue Management
  • Reviews Management
  • Room Booking
  • Room Inventory
  • SMS Messaging
  • Sales Reports
  • Self Check-In/Check-Out
  • Short/Long Term Rental
  • Single Property
  • Social Media Integration
  • Spa/Activity Management
  • Tax Management
  • Template Management
  • Third Party Booking
  • Third-Party Integrations
  • User Management
  • Website Integration
  • Website Management
  • Workflow Management

Integrations

  • Total integrations39
  • Beyond
  • Breezeway
  • Duve
  • Google Analytics 360
  • Guesty
  • Mailchimp
  • Meta for Business
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • RemoteLock
  • ResortCleaning
  • Revinate
  • SiteMinder
  • Stripe
  • Vrbo
  • Xero
  • Zapier
  • authorize.net
  • Total integrations29
  • Beyond
  • Breezeway
  • Duve
  • Google Analytics 360
  • Guesty
  • Mailchimp
  • Meta for Business
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • RemoteLock
  • ResortCleaning
  • Revinate
  • SiteMinder
  • Stripe
  • Vrbo
  • Xero
  • Zapier
  • authorize.net