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Beds24
5
95
4
14
3
4
2
3
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
PMS platform with channel manager and payment processing
Table of Contents
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Beds24 - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Beds24 overview
Based on 117 verified user reviews
What is Beds24?
By industry, Beds24 reviewers are most commonly professionals in hospitality (42%). The most frequent use case for Beds24 cited by reviewers is channel management (59% of reviewers).
What do users say about Beds24 pricing?
Most reviewers indicate Beds24 provides strong value for money, with low costs, customizable pricing, and robust features. Some reviewers feel price configuration is complicated and report extra costs for certain channels and minor bugs.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Booking
Pricing
Hotel Management
Customer Support
Training and Learning Curve
Beds24’s user interface
Beds24 review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.7
Ease of use
4.2
Customer support
4.6
Reviews sentiment
What do users say about Beds24?
Users say Beds24 offers extensive customization, robust channel management, and flexible pricing at a competitive cost. They appreciate the wide range of features, automation options, and integrations, which help streamline booking and property management tasks. Many find the platform reliable for handling multiple properties and channels, and they value the ability to tailor the system to specific business needs.
Reviewers indicate that the initial setup and learning curve can be steep, especially for non-technical users, and some find the interface dated or complex. They report mixed experiences with customer support, noting fast responses for general queries but less help with technical issues.
Select to learn more
Who uses Beds24?
Based on 117 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Beds24's key features
Most critical features, based on insights from Beds24 users:
All Beds24 features
Features rating:
Beds24 alternatives
Beds24
Starting from
2.22
/user
Per month
Booqable
Starting from
29
Per month
Hostaway
Starting from
No pricing info
Lodgify
Starting from
14
Per month
Beds24 pricing
Pricing plans
Pricing details:
User opinions about Beds24 price and value
Value for money rating:
Of 30 reviews that provide robust commentary on Beds24's price and value, mention it in a positive light.
Most reviewers indicate that Beds24 offers strong value for money, highlighting its low setup and monthly costs, customizable pricing, and comprehensive features that combine PMS and channel management. They find it especially attractive for small businesses and appreciate the cost-benefit ratio compared to more expensive competitors. Some users say the software’s pricing structure is versatile and accessible, with options for automation and dynamic pricing included. However, some reviewers feel price configuration can be complicated and note that certain advanced features or integrations may require additional costs or are not available at lower price points.
, and
Beds24 integrations (21)
Integrations rated by users
We looked at 117 user reviews to identify which products are mentioned as Beds24 integrations and how users feel about them.
Integration rating: 4.9 (7)
Integration rating: 5.0 (4)
“Well, without the integration, you don't have dynamic pricing.”
Arthur B.
Owner
Integration rating: 4.0 (3)
“Je dois me former sur Make et comprendre correctement son fonctionnement.”
“C# .NET Web API internal sw”
Chiheb C.
Indépendant
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Beds24 customer support
What do users say about Beds24 customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Beds24 customer support.
Widespread user sentiment highlights fast, responsive, and helpful customer support that resolves issues quickly.
A fair number of users appreciate the knowledgeable, friendly, and professional support team available via email and phone.
Multiple users value the detailed documentation and the ease of getting support for setup and troubleshooting.
A minority of users report slow or unhelpful responses, with some feeling support just redirects to FAQs or lacks personal attention.
Support options
Training options
To see what individual users say about Beds24's customer support, check out the review snippets below.
“The customer service is fast to reply and react and they are always very helpful.”
David S.
owner
“First, support was only available by email, and their support team was based in Germany, working only during their business hours. ”
Christopher H.
General Manager
“In hindsight it turned out a great waste of resources (time and money) due to the limitations of how they intend customers to use pricing, the archaic data architecture, incomplete documentation and unhelpful tech support.”
S O.
Business Owner
“The work around is to use an external HTML editor and then cut and paste and make sure never to use the WYSIWYG HTML edit feature they deliver because it's broken. But they will deny it's a bug.”
Axel K.
Owner
Beds24 FAQs
Beds24 has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. What is Beds24 used for?
Beds24 is a cloud-based property management solution that offers a channel manager and booking engine for businesses in the vacation rental industry, such as hotels, holiday homes, B&Bs, hostels, property managers, and agencies. Key features include a front-desk system, reservation management, online availability tracking, payment processing, and more. Beds24 enables property managers to set up an online front-desk system to manage booking rates, inventory, and guests. Users can customize the layout and include features such as special offers, flexible rates, group packages, multiple price options, and discount codes. Managers can also establish custom rules for minimum or maximum stays, high and low seasons, and instant bookings. The online booking system allows guests to make reservations from multiple devices, including desktops, tablets, and smartphones. With Beds24’s calendar management tools, businesses can review bookings, availability, and prices in real time. Users can change prices, manage room assignments, and set restrictions, as well as add, change, or cancel reservations. The customizable dashboards allow users to handle guest check-ins, monitor housekeeping statuses, and review reports with booking logs, financial analyses, and location-specific statistics.
Q. What level of support does Beds24 offer?
Beds24 offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support
