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Hostaway vs Cloudbeds Comparison (2026)
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Overview
Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform. Grow your business, automate guest communication, sync listings across channels like Airbnb, and boost direct bookings from one unified platform.
Cloudbeds' channel manager synchronizes your inventory with 300+ online marketplaces in real time, including Booking.com, Airbnb & E...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.8
1.6K
5
4
3
2
1
1.4K
140
25
14
38
- Value for money
- Ease of use
- Features
- Customer support
86%
would recommend this app4.3
351
5
4
3
2
1
223
67
19
16
26
- Value for money
- Ease of use
- Features
- Customer support
69%
would recommend this appPros
“She took the time to walk us through the entire setup process for our property listings and made sure everything was connected properly across all major booking platforms, including Airbnb, VRBO, and Booking.com.”
HH
Hans H.
Owner
“It helps prevent double bookings, keeps calendars updated automatically, and simplifies the entire management process.”
HH
Hans H.
Owner
“Unlike many other platforms that provide instant access, Hostaway requires you to move through several stages: an initial call with a sales representative, signing the paperwork, and then scheduling onboarding sessions. Because each step involves booking time with different teams, the full process took about two weeks.”
PS
Philip S.
Partner
Pros
“The 2FA security codes only get sent to our main email address. When different staff members at different desks need to log in to check guests in, we have to wait on whoever has access to that inbox to send us the code.”
JF
Jacalyn F.
Sales
“Everything is connected in a way that actually makes sense operationally — from reservations and channel management to payments and reporting — which removes a lot of the friction that hospitality teams usually deal with across multiple systems.”
EH
Eric H.
Owner
“The booking management is great, and I particularly like the "Whistle for CB" feature, which keeps me and my guests connected at all times.”
NS
Nicole S.
Hospitality Director
Cons
“There were some integration issues with our current online booking platform that created some discrepancies which was troubling, although their tech support was quick in responding to the issue.”
Robin S.
Owner
“Some clunky features, some info not clear on what exports to which fields in the platforms, and some api limitations”
PH
Peter H.
Owner
“During our initial implementation, the system was not configured correctly, which caused availability to be displayed when the homes were actually unavailable.”
AH
Ashley H.
Property Manager
Cons
“Every issue gets funneled into endless tickets, bots, and dead-end emails. If you actually need support to run your business, look elsewhere, Cloudbeds disappears the moment you need them most. ”
CM
Cameron M.
CEO
“Each reservation coming from an OTA has pending balances (we are on Channel Connect) which isn't good for our book keeping.”
KI
Kenji I.
GM
“As soon as a thing is more than a basic problem they do not know how to handle it, create a ticket and that ticket gets succed into a black hole of non existent technical support.”
HB
Henk B.
Owner
- Vendor responds to reviews
- Last reviewa month ago
- Vendor responds to reviews
- Last review16 days ago
Key features
- Total features136
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Automation
- Availability Indicator
- Availability Management
- Billing & Invoicing
- Billing Rate Management
- Booking Aggregation
- Booking Engine
- Booking Management
- Booking Notes
- Built-in Accounting
- CRM
- Calendar
- Calendar Management
- Calendar Sync
- Campaign Management
- Catering Management
- Central Reservation System
- Channel Analytics
- Channel Management
- Channel Manager Integration
- Collaboration Tools
- Commission Management
- Communication Management
- Competitor Analysis
- Contact Management
- Content Management
- Credit Card Processing
- Customer Database
- Customer History
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Synchronization
- Data Visualization
- Discount Management
- Distribution Management
- Document Management
- Drag & Drop
- Dynamic Pricing
- Electronic Payments
- Electronic Signature
- Email Alerts
- Email Management
- Email Templates
- Employee Management
- Event Calendar
- Expense Tracking
- Extended Stay
- Facility Maintenance
- Financial Management
- For Hospitality Industry
- For Vacation Rentals
- Front Desk Management
- GDS/OTA Integration
- Guest Check-in/Check-out
- Guest Communications
- Guest Experience Management
- Guest Messaging
- Guest Tracking
- Housekeeping
- Housekeeping Management
- Inbox Management
- Incentive Management
- Integrations
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Lead Management
- Listing Management
- Loyalty Program
- Maintenance Management
- Maintenance Scheduling
- Marketing Automation
- Marketing Management
- Marketing Tools
- Mobile Access
- Mobile App
- Multi-Channel Campaigns
- Multi-Channel Distribution
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Channel Sync
- Multi-Currency
- Multi-Language
- Multi-Location
- Multi-Property
- Occupancy Management
- Online Booking
- Online Payments
- Online Reputation Management
- Opportunity Management
- Order Management
- Owner Portal
- Owner Statements
- Partner Management
- Partner Portal
- Payment Processing
- Performance Metrics
- Pipeline Management
- Point of Sale (POS)
- Predictive Analytics
- Price Control
- Price/Margin Management
- Promotions Management
- Property Database
- Property Management
- Rate Management
- Rate Setting
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Pricing
- Real-Time Updates
- Referral Management
- Reminders
- Reporting
- Reporting & Analytics
- Reporting & Statistics
- Reporting and Analytics
- Reporting/Analytics
- Reservations Management
- Restriction Management
- Revenue Management
- Reviews Management
- Role-Based Permissions
- Room Booking
- Room Inventory
- SMS Messaging
- Sales Reports
- Search/Filter
- Shift Scheduling
- Short/Long Term Rental
- Single Property
- Spa/Activity Management
- Stack Integration
- Task Automation
- Task Management
- Tax Management
- Template Management
- Tenant Portal
- Tenant Screening
- Third Party Booking
- Third-Party Integrations
- Transaction History
- User Management
- Website Integration
- Website Management
- Work Order Management
- Workflow Management
- Total features33
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Automation
- Availability Indicator
- Availability Management
- Billing & Invoicing
- Billing Rate Management
- Booking Aggregation
- Booking Engine
- Booking Management
- Booking Notes
- Built-in Accounting
- CRM
- Calendar
- Calendar Management
- Calendar Sync
- Campaign Management
- Catering Management
- Central Reservation System
- Channel Analytics
- Channel Management
- Channel Manager Integration
- Collaboration Tools
- Commission Management
- Communication Management
- Competitor Analysis
- Contact Management
- Content Management
- Credit Card Processing
- Customer Database
- Customer History
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Synchronization
- Data Visualization
- Discount Management
- Distribution Management
- Document Management
- Drag & Drop
- Dynamic Pricing
- Electronic Payments
- Electronic Signature
- Email Alerts
- Email Management
- Email Templates
- Employee Management
- Event Calendar
- Expense Tracking
- Extended Stay
- Facility Maintenance
- Financial Management
- For Hospitality Industry
- For Vacation Rentals
- Front Desk Management
- GDS/OTA Integration
- Guest Check-in/Check-out
- Guest Communications
- Guest Experience Management
- Guest Messaging
- Guest Tracking
- Housekeeping
- Housekeeping Management
- Inbox Management
- Incentive Management
- Integrations
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Lead Management
- Listing Management
- Loyalty Program
- Maintenance Management
- Maintenance Scheduling
- Marketing Automation
- Marketing Management
- Marketing Tools
- Mobile Access
- Mobile App
- Multi-Channel Campaigns
- Multi-Channel Distribution
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Channel Sync
- Multi-Currency
- Multi-Language
- Multi-Location
- Multi-Property
- Occupancy Management
- Online Booking
- Online Payments
- Online Reputation Management
- Opportunity Management
- Order Management
- Owner Portal
- Owner Statements
- Partner Management
- Partner Portal
- Payment Processing
- Performance Metrics
- Pipeline Management
- Point of Sale (POS)
- Predictive Analytics
- Price Control
- Price/Margin Management
- Promotions Management
- Property Database
- Property Management
- Rate Management
- Rate Setting
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Pricing
- Real-Time Updates
- Referral Management
- Reminders
- Reporting
- Reporting & Analytics
- Reporting & Statistics
- Reporting and Analytics
- Reporting/Analytics
- Reservations Management
- Restriction Management
- Revenue Management
- Reviews Management
- Role-Based Permissions
- Room Booking
- Room Inventory
- SMS Messaging
- Sales Reports
- Search/Filter
- Shift Scheduling
- Short/Long Term Rental
- Single Property
- Spa/Activity Management
- Stack Integration
- Task Automation
- Task Management
- Tax Management
- Template Management
- Tenant Portal
- Tenant Screening
- Third Party Booking
- Third-Party Integrations
- Transaction History
- User Management
- Website Integration
- Website Management
- Work Order Management
- Workflow Management
Integrations
- Total integrations53
- AIPEX
- Asana
- AutoRank
- BeHome247
- Beyond
- Boostly
- Breezeway
- ChargeAutomation
- Chekin App
- CloudBooks
- Doinn
- Duve
- Enso Connect
- Google Analytics 360
- Google Contacts
- Google Sheets
- Hopper
- HostAI
- HostBuddy AI
- Hostkit
- HubSpot CRM
- Jervis systems
- Lynx
- Operto
- Operto Teams
- PayPal
- PayPal Enterprise Payments
- Pipedrive
- PriceLabs
- Properly
- QuickBooks Online
- ReInvestWealth
- Revyoos
- RueBaRue
- Salesforce Sales Cloud
- SignRequest
- Slack
- Squarespace
- StayFi
- Stripe
- SuiteOp
- TIDY for Rentals
- Tourmie
- Turnify
- Turno
- Vrbo
- Wheelhouse
- Whistle Messaging
- Wix
- WordPress
- Zapier
- authorize.net
- monday AI Work Platform
- Total integrations1
- AIPEX
- Asana
- AutoRank
- BeHome247
- Beyond
- Boostly
- Breezeway
- ChargeAutomation
- Chekin App
- CloudBooks
- Doinn
- Duve
- Enso Connect
- Google Analytics 360
- Google Contacts
- Google Sheets
- Hopper
- HostAI
- HostBuddy AI
- Hostkit
- HubSpot CRM
- Jervis systems
- Lynx
- Operto
- Operto Teams
- PayPal
- PayPal Enterprise Payments
- Pipedrive
- PriceLabs
- Properly
- QuickBooks Online
- ReInvestWealth
- Revyoos
- RueBaRue
- Salesforce Sales Cloud
- SignRequest
- Slack
- Squarespace
- StayFi
- Stripe
- SuiteOp
- TIDY for Rentals
- Tourmie
- Turnify
- Turno
- Vrbo
- Wheelhouse
- Whistle Messaging
- Wix
- WordPress
- Zapier
- authorize.net
- monday AI Work Platform
