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Cloudbeds vs Mews Comparison (2026)

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Cloudbeds

Mews

Overview

Cloudbeds' channel manager synchronizes your inventory with 300+ online marketplaces in real time, including Booking.com, Airbnb & E...

Mews is a cloud-based property management system that helps hospitality businesses automate daily operations such as online booking engines, front desk management, revenue monitoring, and more. The platform offers various features including an integrated payment gateway, guest journeys, business intelligence, open API, multi-property support, and point of sale (POS).

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

351

223

Value for money

Ease of use

Features

Customer support

69%

would recommend this app

4.6

Value for money

Ease of use

Features

Customer support

85%

would recommend this app

Pros

“The 2FA security codes only get sent to our main email address. When different staff members at different desks need to log in to check guests in, we have to wait on whoever has access to that inbox to send us the code.”

Jacalyn F.

Sales

“Everything is connected in a way that actually makes sense operationally — from reservations and channel management to payments and reporting — which removes a lot of the friction that hospitality teams usually deal with across multiple systems.”

Eric H.

Owner

“Overall it handles our different room types really well and gets the job done, we just wish the login process was a bit smoother for teams with multiple desks.”

Jacalyn F.

Sales

Pros

“Mews provides strong value for money with an easy-to-use platform that supports hotel management, housekeeping, restaurant reservations, and event management in one system.”

Mark A.

Owner

“Features like automatic card charging mean that a lot of work is done by the software, freeing up time for us to enhance guest experience.”

Sami A.

Office and Systems Manager

“Some advanced features, especially for event management and custom reporting, are still limited or require workarounds.”

Louis S.

CTO

Cons

“I would like the payment setup to be more seamless. When there is an issue, being able to contact support is helpful, but sometimes customers cannot pay until someone helps complete or correct the payment configuration.”

Neen N.

Owner

“Every issue gets funneled into endless tickets, bots, and dead-end emails. If you actually need support to run your business, look elsewhere, Cloudbeds disappears the moment you need them most. ”

Cameron M.

CEO

“The system lags a little bit when it gets busy, especially when switching back and forth between our two accounts.”

Jacalyn F.

Sales

Cons

“We specifically don’t want guests booking multiple rooms, yet that’s the only way MEWS displays availability. And it even shows rooms that don’t fit the number of guests traveling — talk about confusing.”

Jeremy J.

Owner

“Credit card processing is done via a mews master account and therefore there is not a direct relationship with the credit card processor making dispute resolution and accounting reconciliation more difficult to process.”