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Hostaway vs Mews Comparison (2026)

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Hostaway

Mews

Overview

Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform. Grow your business, automate guest communication, sync listings across channels like Airbnb, and boost direct bookings from one unified platform.

Mews is a cloud-based property management system that helps hospitality businesses automate daily operations such as online booking engines, front desk management, revenue monitoring, and more. The platform offers various features including an integrated payment gateway, guest journeys, business intelligence, open API, multi-property support, and point of sale (POS).

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.8

1.6K

1.4K

140

Value for money

Ease of use

Features

Customer support

86%

would recommend this app

4.6

Value for money

Ease of use

Features

Customer support

85%

would recommend this app

Pros

“Comprehensive channel management: Syncing calendars, listings, and pricing across major platforms (Airbnb, VRBO, Booking.com) works reliably without double-booking issues.”

Garret D.

Head of Operations

“This centralized platform completely eliminates the risk of double bookings and provides a clear, unified view of all your property reservations and performance data.”

Marco R.

Vacational rental and property manager

“She took the time to walk us through the entire setup process for our property listings and made sure everything was connected properly across all major booking platforms, including Airbnb, VRBO, and Booking.com.”

Hans H.

Owner

Pros

“Mews provides strong value for money with an easy-to-use platform that supports hotel management, housekeeping, restaurant reservations, and event management in one system.”

Mark A.

Owner

“Features like automatic card charging mean that a lot of work is done by the software, freeing up time for us to enhance guest experience.”

Sami A.

Office and Systems Manager

“Some advanced features, especially for event management and custom reporting, are still limited or require workarounds.”

Louis S.

CTO

Cons

“They have no support chat function, so that if a support email that they have sent is unclear, there is no way of quickly getting a clarification from them.”

Jørgen B.

CEO

“There were some integration issues with our current online booking platform that created some discrepancies which was troubling, although their tech support was quick in responding to the issue.”

Robin S.

Owner

“Some clunky features, some info not clear on what exports to which fields in the platforms, and some api limitations”

Peter H.

Owner

Cons

“We specifically don’t want guests booking multiple rooms, yet that’s the only way MEWS displays availability. And it even shows rooms that don’t fit the number of guests traveling — talk about confusing.”

Jeremy J.

Owner

“Credit card processing is done via a mews master account and therefore there is not a direct relationship with the credit card processor making dispute resolution and accounting reconciliation more difficult to process.”