Entrata vs Zillow Rental Manager

AppFolio Property Manager

Quicken

Yardi Voyager

AvidXchange

RealPage

MRI Property Management

Compare Entrata and Zillow Rental Manager based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

DoorLoop

DoorLoop is property management software built for speed and the smart choice for people who take growth seriously. DoorLoop helps property managers and owners automate residential & commercial portfolios, from rent collection, screening, accounting, & maintenance, all in one place.

Buildium

Buildium is a comprehensive property management software that helps property managers streamline their day-to-day operations. With features like property accounting, online leasing, resident portals, and maintenance management, Buildium provides a centralized platform to control tasks, offer top-notch experiences, and uncover new revenue opportunities.

ResMan

ResMan simplifies multifamily & affordable housing management. Effortless finances, seamless engagement, robust marketing, and compliance made easy. User-friendly interface, real-time insights, unparalleled support. Elevate your property management experience. Choose ResMan today.

Entrata is the property management software that offers broad and powerful features, tools, and automations—all in one platform.

Accounting

Activity Dashboard

Activity Tracking

Alerts/Notifications

Analytics

Background Screening

Billing & Invoicing

Client Portal

Commercial Property Management

Commission Management

Contact Management

Credit Card Processing

Credit Check

Customer Database

Customizable Templates

Dashboard

Data Import/Export

Document Management

Document Storage

Electronic Payments

Equipment Management

Expense Tracking

Facility Asset Management

Faculty/Staff Management

Financial Management

Financial Reporting

For Commercial Real Estate

For Property Managers

For Real Estate

General Ledger

Insurance Management

Inventory Management

Invoice Management

Late Fee Calculation

Lead Management

Lease Management

Lease Tracking

Maintenance Management

Maintenance Scheduling

Occupancy Management

Online Payments

Owner Portal

Payment Processing

Performance Metrics

Portfolio Management

Property Database

Property Management

Recurring/Subscription Billing

Reminders

Rent Tracking

Reporting & Statistics

Reservations Management

Residential Properties

Scheduling

Task Management

Tax Management

Template Management

Tenant Management

Tenant Portal

Tenant Screening

Tenant Tracking

Third-Party Integrations

Transaction History

Vacancy Management

Vendor Management

Web-based Deployment

Website Management

Work Order Management

By industry, Entrata reviewers are most commonly professionals in real estate (68%). The most frequent use case for Entrata cited by reviewers is property management (71% of reviewers).

Users and use cases

The Entrata integration most frequently cited by reviewers is RealPage, a real estate property management product rated 4.0 out of 5 for its integration with Entrata.

Integrations

Entrata is a property management tool offering key features such as lease tracking, online payments, document management, tenant portal, rent tracking, and accounting, among others.

Entrata

iPhone

Android

Web-based

iPad

Operations Support Admin

Overall, Entrata is a powerful tool for property management administration, particularly for teams that manage multiple units and require centralized access to leasing, payments, and reporting. While there’s a learning curve for advanced features, the platform ultimately streamlines day-to-day operations and improves workflow efficiency.

Assistant Property Manager

I do have issues sometimes with it glitching where I will be typing an email to a resident and when I hit send it is all of a sudden in another account and giving an error about the email.

Lease Renewal - Team Lead

Right now all departments are working out of one " contact needed " we are finding it challenging and wishing there was a way to separate the contacts needed by department ( Leasing, Tenant Relations and Maintenance )

I also cannot stand when you go to look at a renewal or anything now on a resident's main tab and it makes you have to "close" out to get back to the beginning.  

Service Manager

It is a tool for the the maintenance team and allows you to track progress throughout the work order.

VP Strategic Services

Entrata setup is very flexible and allows us to be able to setup and maintain the system for our optimum level.

Our dedicated account rep and having an assigned CSM without having to meet standards of size or spend before getting this has been invaluable.

Junior accountant

Its so hard with some reports and rec's Its takes long time when there is a difference in rec's because of can't download with highlighted once.

The dashboard is fairly intuitive, making it relatively easy to navigate between resident accounts, maintenance requests, and financial reporting.

Transformation and Conversions Director

The platform's user-friendly interface simplifies the transition process, covering everything from data migration to setting up essential systems like accounting, leasing, and maintenance.

Community Manager

Not able to type in a issue and get annanswer like how to add an roommate and get a simple answer that is all.

Regional Manager

Residents have given great feedback - from being able to pay rent online, to opening work orders, signing lease documents, and seeing their files.  

Assistant Community Manager

The messages shouldn't disappear if someone on your feed has the availability turned on, especially if their not the one dealing with said prospect.

Senior Administrative Manager

I absolutely LOVE their customizable reporting feature.   Once you get a handle on where each column pulls from it's super easy to create all kinds of custom reports.

Property Manager

Sometimes the system can be slow, causing delays in uploads and reports; however, it is very user-friendly overall.

It is not very efficient for staying in contact with an interested renter or a resident with ongoing issues, due to the lack of adequate incoming message notifications.

Things changed from what we were told. And making changes to forms now is difficult as things we did not know, needs adjustments.

Leasing Director

Entrata offers a seamless and efficient way to handle everything from leasing and resident communication to accounting and maintenance requests.

Maintenance tech

I have an apple phone, and the resident always see my number when calling from the app now many residents have my personal number maybe it's in the setting but don't know to fix it

Restrictions not able to change dates for renewals or make ready bored dates

The click-throughs to get to one report or tab and the new renewal generator.  

Operations Training Manager

It allows a robust build-out for every part of your property and company operations, which other PMSs may require integrations for.

Director of Leasing

It has all of our essentials centralized in one place and makes all operations seamless.

Entrata is helpful to manage rental communities and keep track of ledgers, service requests, and new inquiries.

Head of Marketing and Systems

They try to expand to create every relevant product and thus don't make any singular product excellent (besides core)

Worse though is their complete lack of interest in helping the customer and the staff's overall cluelessness in the system, their inability to read your help ticket thoroughly so they keep asking the same question you have answered a hundred times and after all the back and forth over an issue that didn't exist a day before and you have done everything exactly as you always have, they just say to start from scratch.

Support is generally responsive, but resolution times can vary depending on the issue’s complexity.

Customers questions and concerns are all logged in the profile making for easy tracking

Leasing Manager

It would be really nice if there was a section where I could hold a lead, but not need to contact them each day.

Senior Leasing Specialist

The ledger can sometimes be confusing to read regarding when things are subtracted or added.

Operations Associate

If your team is seeking software that enhances efficiency and provides ample space and time to engage with prospects and residents, this platform stands out as the most effective I have encountered.

maintenance

well the conection is more of the problems but over that the app has been a successes on the  part on looking what you want

Sometimes the posting of charges or utilities do not line up on time, so there are delays in postings, which cause residents to have a residual balance after rent payments are due.

They needed an assigned reporting person to help you through those first few months of creating custom reports.   But I think they've corrected that now.

Entrata is very helpful to manage a rental community and keep track of individual files on a digital platform.

The system feels too restrictive, which can slow business growth.

Strong security measures sometimes make workflows slower.

Also, even if you set the ticket to 'urgent' you won't get a response during working hours, it will be overnight, so even 'urgent' matters take days to come to that 'start over' response/'fix'.

Senior Property Accountant

I have had a few technical issues that the ticket team could not be resolved beside just having our only admin person make a transaction or change, which did not resolve the initial issue of someone with the proper responsibilities being able to complete a task.

finance analyst

Users appreciate that Entrata covers all aspects of property management, from leasing and accounting to maintenance and marketing.

It's easy to track leads as well as look at prior notes for residents profiles.

Resident portal is typically pretty easy to use in terms of finding documents, lease subjects, etc.

I want to be able organize the lead board in a certain way.

Leasing professional

what I like least about Entrata is when I'm doing my non-progressing leads, I have to hit non-interested just for the lead to go off the screen I wish there was a different option for it instead of it saying not interested.

Corrections are very doable, and the Help desk data base is very useful for learning new processes on your own, or even requesting a meeting to clarify things.

Adding this feature would save us time scrolling and searching if there has already been a contact scheduled or duplicating a contact.

Receiving error message "no contact/lead selected" after responding directly from a contact page or received email.

I want to be able to mark residents as HCV recipients and be able to run reports based on that status.

Multisite Leasing Agent

Great for communicating with residents and prospects and documenting that communication.

Service Technician

Being unable to re-open closed work orders on the app is another issue.

Resident Communication

Bugs and Issues

Customer Support

Users report Entrata's accounting capabilities are user-friendly and offer detailed, transparent reporting such as Rent Roll and Income Statements. Reviewers indicate Entrata simplifies invoice entry, payment tracking, and bank reconciliations, making daily financial management easier. They say Entrata's accounting integrates well with other property management tasks and provides real-time snapshots for teams. Some users mention workflow improvement requests and a lack of ACH vendor payments, but overall find Entrata's accounting helpful and efficient. Of the 46 Entrata users who gave detailed accounts of their use of Accounting, 80% rated this feature as important or highly important.

Reporting

Performance and Speed

Scheduling and Follow-ups

Ease of Use

Frequent glitches and delays

Leasing Agent 

Its lately been very glitchy and slow, takes about a min to send a lease, etc

It seems like development team does not address bugs or glitches timely or ever.

72% of reviewers feel negative about Entrata’s bugs and issues. Some users report experiencing frequent glitches, slow performance, and unexpected system crashes that disrupt their workflow. Reviewers indicate that technical problems, such as data not transferring correctly or features malfunctioning, often require submitting support tickets, which can take days or even weeks to resolve. Users say that these recurring issues create frustration, waste time, and sometimes prevent them from completing urgent tasks efficiently.

Intuitive and accessible design

Maintenance supervisor 

Entrata is the most user-friendly software program I have used in Property Management.

100% of reviewers feel positive about Entrata’s user interface. Users consistently report that the interface is straightforward and easy to understand, even for those new to property management software. Reviewers appreciate that the system is not complicated and requires minimal training to get started. They find that the user-friendly design helps them complete daily tasks efficiently and reduces the learning curve for new team members. Many users mention that the accessible layout and clear navigation contribute to a smoother workflow and make their jobs easier overall.

Effortless system navigation

property Manager

Ease and navigation of the system, Can find almost anything i need quickly

Business Administrator

Very structured, easy to navigate and locate what you are looking for.

96% of reviewers feel positive about Entrata’s navigation. Reviewers indicate that moving between different sections of the software is simple and intuitive, allowing them to quickly locate information and complete tasks. Users say the organized dashboard and clear menus make it easy to manage multiple properties and daily operations without confusion. Some users report that the logical structure helps both experienced professionals and newcomers adapt quickly, and they value how the navigation streamlines their workflow and minimizes unnecessary steps.

51-200

1000+

201-500

Hostaway

Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators.

Zillow Rental Manager is a property management software designed to help businesses in the real estate industry screen tenants and receive rental payments on a unified platform. It allows landlords to create rental listings by adding property details and photos and post them on various rental sites.

Entrata vs Zillow Rental Manager Comparison (2026)

Entrata

Zillow Rental Manager

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives