ReservationKey vs OpenTable

ResNexus

Yelp Guest Manager

innRoad

ThinkReservations

SevenRooms

Resy OS

Compare ReservationKey and OpenTable based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

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ResNexus let's you optimize your property with an easy-to-use PMS, OTA channel manager, booking engine, guest portal, marketing tools, text messaging, & more!

innRoad is an award-winning cloud-based property management system that supports independent hotels with anywhere-access to reservation, booking, billing, revenue, and reporting tools. innRoad customers report a 20% increase in bookings and a 10% increase in room revenue from utilizing the software.

ThinkReservations is a cloud-based property management software designed to help businesses in the hospitality industry handle bookings, automatically adjust rates in real-time according to occupancy, and synchronize data with various online travel agencies and channels.

ReservationKey is a reservation & booking management solution for vacation rental businesses, bed & breakfasts, hotels, & other rental property businesses. The cloud-based platform offers tools for managing bookings, calendars, availability, payments, channels, & more from one central platform.

Access Controls/Permissions

Activities Booking

Activity Dashboard

Availability Indicator

Availability Management

Booking Management

Booking Notes

Built-in Accounting

Calendar Management

Calendar Sync

Channel Management

Credit Card Processing

Customer History

Customer Support

Customizable Branding

Customizable Reports

Customizable Templates

Data Synchronization

Discount Management

Drag & Drop

Electronic Payments

Email Management

Email Templates

Financial Management

For Vacation Rentals

Front Desk Management

GDS/OTA Integration

Group Reservations

Housekeeping Management

Inventory Management

Loyalty Program

Multi-Channel Management

Multi-Language

Multi-Property

Online Booking

Owner Statements

Payment Processing

Promotions Management

Property Management

Rate Management

Real-Time Notifications

Reporting & Statistics

Reporting/Analytics

Reservations Management

Room Booking

Single Property

Third Party Booking

Third-Party Integrations

User Management

Website Integration

ReservationKey

Web-based

President

We have been very pleased with its functionality and capability and for our needs it has been a very cost effective solution. We would highly recommend giving this try.

Co-owner, Manager

The integration into our website and customizable look made it an outstanding choice. Of course the customer service was ready to help setting things up to our liking.

Owner

The product is really easy to use and the free trial allows you to decide if you like the product and if it meets the needs of your lodging business. I found that I really like the ease of use.

Proprietor

Best system for the money, excellent support, great for newbies and experienced users.

Host, Owner

I love knowing that the online interface is up to date. I love being able to check just who canceled.

Owner/Manager

Fast support and great forum allow anyone to get quick and easy solutions for any lodging establishment without having to hire tech staff. It's all included with ReservationKey.

Night Auditor 

Very simple, well designed and easy to train software. Helps to stay focused on my hotel verses having to multitask.

Customer Support help was timely and generous. We've used Reservation Key for at least 10 years if my (admittedly elderly) brain serves me correctly.

I wanted a simple platform to get me started in running a bed and breakfast and I have stuck with them for that reason, despite monthly calls from the competition.

After my "learning curve" with trying a new software platform, I have settled into a very comfortable relationship with not only the software, but the people behind it.

Complex General Manager 

Great automation for multiple online room reservation channels.

Owner, Coral Hill Bungalows

Integrates well with website. Multiple useful applications.

I was skeptical to move to this platform as I have tried other reservation systems only to be disappointed. The move to ReservationKey was the single best thing I have done to grow my business.

Co-owner

Since using Reservation Key our business has increased and customers say it is easy to book.

owner

The customer service is outstanding. I have a friend who uses a different company for bookings and that is his biggest complaint.

Manager

Now if I'm really picky,  the guests' state should have a drop down menu  to chose from.

Owner/Operator

The Mobile Version -- I have easily been taking reservations from a hammock at the beach just on my Smart Phone.

Can be hard to learn, but that is due to it offering so much for different setups.

ReservationKey screenshot: Drag & drop bookings to change them, and quickly view availability for each room

ReservationKey screenshot: Utilize the embeddable calendar to facilitate online, self service bookings

ReservationKey screenshot: Edit the booking engine to create a custom look & feel

ReservationKey screenshot: View reservation details for each customer

Freelancers

Mid Size Business

Non Profit

Public Administrations

Small Business

Simplify front-of-house busywork while growing your following with our high-intent network, so you can focus on guest flow and providing a consistent experience.

ResyOS is a cloud-based restaurant management system that enables businesses in the hospitality industry to manage reservations, waitlists, tables, ticketing, and more. It lets users control schedules, employee shifts, availability, and other activities from within a centralized dashboard.

SevenRooms is a web-based direct reservations, guest experience, marketing automation, and operations management solution for restaurants, hotels, nightclubs, sports clubs, and other membership organizations. Businesses can manage guest experience with a native iOS app and multiple POS integrations.

The best restaurant management platform to help you fill seats, run smoother shifts, grow guest relationships, and drive more revenue.

Alerts/Notifications

Barcode/Ticket Scanning

Billing & Invoicing

Contact Database

Customer Database

Delivery Estimate

Delivery Management

Email Reminders

Employee Management

Event Scheduling

Food Delivery Dispatching

For Restaurants

Forecasting

Gift Card Management

Kitchen/Menu Management

Menu Builder

Mobile Access

Mobile Booking

Mobile Payments

Online Ordering

Online Payments

Online Reservations

Order Entry

Order Management

Order Tracking

Performance Metrics

Point of Sale (POS)

Point of Sale (POS) Integration

QR Codes

Ratings/Reviews

Real-Time Analytics

Real-Time Data

Real-Time Updates

Reminders

Reviews Management

Rewards Management

Sales Trend Analysis

SMS Messaging

Social Media Integration

Social Promotion

Table Management

Wait List Management

OpenTable

Android

Windows

iPad

iPhone

Photography

This is the best website/app when making reservations. It is seamless and super easy to see what your options are when looking at places to go.

Decision science analyst

The app is user friendly and intuitive, it keeps track of your reservations and is much more secure and hassle free than calling the restaurant and hoping  they pick up the phone.

Customer Service 

I like the design of the app and the user friendly it has become they did some great improvements.

Pharmacist

Open Table was a useful program that helped me to make reservations at my favorite restaurants. It was easy to make the reservations and I liked the alerts when the table was ready.

Member Services Associate

I love using OpenTable because the reviews allow me to find great restaurants in my area and I love how it automatically updates my calendar when I make a reservation.

Private PA

The ease and organization of reservations is impeccable and there are so many brilliant features like adding notes to clients and their bookings so you can easily remember birthdays/anniversaries etc.

Director of Sales 

OpenTable is wonderful, not only do they have fast and professional customer service, they're also improving the software everyday.

Self

Difficult at first to locate the specefic restaurant I was looking for. Unable to change reservation from site, can only cancel.

Clinical Research Coordinator

I have enjoyed the recent upgrades, it makes the website more user friendly and less complicated. I particularly enjoy the feature that allows me to make a reservation depending on my party size.

I've had a great experience and the customer support is very helpful when i needed it.

teacher

It is easy and quick to make restaurant reservations. I like that I can earn rewards for dining out.

My only problem with OpenTable is the cuisine categories aren't always accurate which can make it slightly difficult to find what you're looking for when you're in the mood for something specific.

Chef

It has been a good experience working with them. We also use Resy and feel it has better value for money than open table.

PhD Student

I love that it is integrated with Google and therefore very easy to use. I use it to make reservations regularly.

Lead Developer

The cancellation is also super easy to do. It integrates with google calendar, which I use religiously.

Outreach Worker

There is nothing that I have encountered as of yet that makes me dislike this app.

A few miscommunication errors at times between restaurants and open table.

Team Leader

I like being able to filter restaurants around the area by type of food, cost, distance, etc.

OpenTable screenshot: Manage your floor plan from anywhere. Available across all devices, the restaurant management app lets your keep tabs on the floor to seat VIPs, update table status, block tables, and more.

OpenTable screenshot: Organize and view all guest data in one place with guestbook. Get intel on guests across the platform, merge duplicate guest profiles, archive old or irrelevant profiles so staff can find the right guests, and more.

OpenTable screenshot: Launch an automated email marketing campaign in just 2 clicks to send personalized messages to guests based on their behavior. Let guests you haven't seen in a while know you miss them and turn new guests into regulars.

OpenTable screenshot: Get visibility into all guest communications and reach them faster with Direct Messaging. Each SMS includes a preview of a custom message set by the restaurant, with a link for guests to see full content and easily reply. *terms apply.

OpenTable screenshot: Appear higher in the search results and get noticed quicker when you launch a marketing campaign to elevate your positioning or offer more bonus points to guests based on your individual restaurant needs.

ReservationKey vs OpenTable Comparison (2026)

ReservationKey

OpenTable

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives