ThinkReservations vs OpenTable

ResNexus

Yelp Guest Manager

rezStream

ReservationKey

SevenRooms

Resy OS

Compare ThinkReservations and OpenTable based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

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ResNexus let's you optimize your property with an easy-to-use PMS, OTA channel manager, booking engine, guest portal, marketing tools, text messaging, & more!

rezStream is a cloud-based hotel property management software that offers users an intuitive solution to help them capture more online reservations and to simplify how they manage their operations.

ReservationKey is a reservation & booking management solution for vacation rental businesses, bed & breakfasts, hotels, & other rental property businesses. The cloud-based platform offers tools for managing bookings, calendars, availability, payments, channels, & more from one central platform.

ThinkReservations is a cloud-based property management software designed to help businesses in the hospitality industry handle bookings, automatically adjust rates in real-time according to occupancy, and synchronize data with various online travel agencies and channels.

Access Controls/Permissions

Alerts/Notifications

Availability Indicator

Availability Management

Booking Management

Booking Notes

Built-in Accounting

Calendar Management

Calendar Sync

Channel Management

Credit Card Processing

Customer Database

Customer History

Customer Support

Customizable Branding

Customizable Reports

Customizable Templates

Data Import/Export

Data Synchronization

Discount Management

Email Templates

Event Scheduling

Extended Stay

For Vacation Rentals

Front Desk Management

GDS/OTA Integration

Group Reservations

Guest Experience Management

Housekeeping Management

Mobile Access

Multi-Channel Management

Multi-Property

Online Booking

Payment Processing

Point of Sale (POS)

Price/Margin Management

Promotions Management

Rate Management

Real-Time Updates

Reminders

Reporting & Statistics

Reporting/Analytics

Reservations Management

Room Booking

Single Property

Spa/Activity Management

Task Management

Third Party Booking

Third-Party Integrations

User Management

Website Integration

ThinkReservations

Web-based

Manager/Innkeeper

It has been a very positive experience. The excellent support is like none I have ever experienced.

owner

I have had nothing but positive experiences with ThinkReservations. Their customer service is easily available and they are always happy to help.

Owner

Seamless interface with my existing website, ease of client use, and great, responsive support.

Owner/Innkeeper

Think offered us the functionality we wanted, but at an affordable price. I love the Reports the best, it makes both watching your stats and tax time a breeze.

Very user friendly, provides exceptional capabilities for small hospitality properties, affordable and well supported.

Great response rate and you do not feel like you are hanging out there with a question or issue.

I have worked with many other companys so there is some functionality that I do miss  such as trying to find a guest without having their name, call me option rather than showing no availability.

Their support team is always so patient with someone like me who STILL is tech- unsavvy. I am able to reach their very nice team call members 24 hours a day.

Having worked on other hospitality reservation software, I was blown away initially on the ease of use, the fluidity of information and the ease of understanding. It is very intuitive and logical.

I am very happy with the Think Reservations solution for our B&B.

It's easy to use - user friendly. For me this is most important as I am in no way techie.

Easy to use, easy to get in and out of, great customer service and support.

Ease of use and training. The cost was also reasonable and affordable for a small business as ours.

Also when I do get a live person they do not seem to be as knowledgable as in the past and that can be frustrating and time consuming for me.

Manager

More cost effective than previous reservation system. Smooth OTA integration with affordable fees (based on actual bookings not a monthly fee).

National Sales & Project Managr

My clients really like the product. It integrates well with OTAs and gives the innkeepers everything they need to manage their day to day operations and reservations.

And lastly, it's too difficult managing multiple rates running simultaneously because of the different calendars.

Otherwise, I have to remember EVERY DAY, to run a report for wait list requests. If I skip a few days, and miss such a  request, I have no chance of getting them back.

ThinkReservations screenshot: The mobile-responsive online booking engine is designed to increase conversions. Customized to match your brand and website, your guests will find making their reservation as stress-free as their stay.

ThinkReservations screenshot: Show off your beautiful property with large swipe-able photos, detailed descriptions, and a list of amenities. Guests can quickly see which option will be best for their stay. You can even offer a variety of packages and specials to choose from.

ThinkReservations screenshot: When your reservation calendar gives you quick access to what you need, it’s easy to see how you and your staff will find more time in the day to focus on what matters most. It’s uncluttered, intuitive, + informative.

ThinkReservations screenshot: Creating reservations and point-of-sale bills is a breeze with visibility to everything you need and nothing you don’t. Collect all the important guest details, customize with packages and upsells, collect payment, track tasks, and see the audit trail.

ThinkReservations screenshot: Providing guests additional items + services helps enhance their trip with a click of a button, while bringing in more revenue for your business. It’s simple to offer a variety of options customized to fit your business.

Mid Size Business

Small Business

Simplify front-of-house busywork while growing your following with our high-intent network, so you can focus on guest flow and providing a consistent experience.

ResyOS is a cloud-based restaurant management system that enables businesses in the hospitality industry to manage reservations, waitlists, tables, ticketing, and more. It lets users control schedules, employee shifts, availability, and other activities from within a centralized dashboard.

SevenRooms is a web-based direct reservations, guest experience, marketing automation, and operations management solution for restaurants, hotels, nightclubs, sports clubs, and other membership organizations. Businesses can manage guest experience with a native iOS app and multiple POS integrations.

The best restaurant management platform to help you fill seats, run smoother shifts, grow guest relationships, and drive more revenue.

Activities Booking

Barcode/Ticket Scanning

Billing & Invoicing

Contact Database

Delivery Estimate

Delivery Management

Electronic Payments

Email Reminders

Employee Management

Food Delivery Dispatching

For Restaurants

Forecasting

Gift Card Management

Inventory Management

Kitchen/Menu Management

Loyalty Program

Menu Builder

Mobile Booking

Mobile Payments

Online Ordering

Online Payments

Online Reservations

Order Entry

Order Management

Order Tracking

Performance Metrics

Point of Sale (POS) Integration

QR Codes

Ratings/Reviews

Real-Time Analytics

Real-Time Data

Real-Time Notifications

Reviews Management

Rewards Management

Sales Trend Analysis

SMS Messaging

Social Media Integration

Social Promotion

Table Management

Wait List Management

OpenTable

Android

Windows

iPad

iPhone

Photography

This is the best website/app when making reservations. It is seamless and super easy to see what your options are when looking at places to go.

Decision science analyst

The app is user friendly and intuitive, it keeps track of your reservations and is much more secure and hassle free than calling the restaurant and hoping  they pick up the phone.

Customer Service 

I like the design of the app and the user friendly it has become they did some great improvements.

Pharmacist

Open Table was a useful program that helped me to make reservations at my favorite restaurants. It was easy to make the reservations and I liked the alerts when the table was ready.

Member Services Associate

I love using OpenTable because the reviews allow me to find great restaurants in my area and I love how it automatically updates my calendar when I make a reservation.

Private PA

The ease and organization of reservations is impeccable and there are so many brilliant features like adding notes to clients and their bookings so you can easily remember birthdays/anniversaries etc.

Director of Sales 

OpenTable is wonderful, not only do they have fast and professional customer service, they're also improving the software everyday.

Self

Difficult at first to locate the specefic restaurant I was looking for. Unable to change reservation from site, can only cancel.

Clinical Research Coordinator

I have enjoyed the recent upgrades, it makes the website more user friendly and less complicated. I particularly enjoy the feature that allows me to make a reservation depending on my party size.

I've had a great experience and the customer support is very helpful when i needed it.

teacher

It is easy and quick to make restaurant reservations. I like that I can earn rewards for dining out.

My only problem with OpenTable is the cuisine categories aren't always accurate which can make it slightly difficult to find what you're looking for when you're in the mood for something specific.

Chef

It has been a good experience working with them. We also use Resy and feel it has better value for money than open table.

PhD Student

I love that it is integrated with Google and therefore very easy to use. I use it to make reservations regularly.

Lead Developer

The cancellation is also super easy to do. It integrates with google calendar, which I use religiously.

Outreach Worker

There is nothing that I have encountered as of yet that makes me dislike this app.

A few miscommunication errors at times between restaurants and open table.

Team Leader

I like being able to filter restaurants around the area by type of food, cost, distance, etc.

OpenTable screenshot: Manage your floor plan from anywhere. Available across all devices, the restaurant management app lets your keep tabs on the floor to seat VIPs, update table status, block tables, and more.

OpenTable screenshot: Organize and view all guest data in one place with guestbook. Get intel on guests across the platform, merge duplicate guest profiles, archive old or irrelevant profiles so staff can find the right guests, and more.

OpenTable screenshot: Launch an automated email marketing campaign in just 2 clicks to send personalized messages to guests based on their behavior. Let guests you haven't seen in a while know you miss them and turn new guests into regulars.

OpenTable screenshot: Get visibility into all guest communications and reach them faster with Direct Messaging. Each SMS includes a preview of a custom message set by the restaurant, with a link for guests to see full content and easily reply. *terms apply.

OpenTable screenshot: Appear higher in the search results and get noticed quicker when you launch a marketing campaign to elevate your positioning or offer more bonus points to guests based on your individual restaurant needs.

ThinkReservations vs OpenTable Comparison (2026)

ThinkReservations

OpenTable

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives