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20X Logo

Best In Class CRM For Nursing, Care & Temp Staffing Agencies

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20X - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: November 2025

20X overview

What is 20X?

20X is a CRM specifically built for nursing and care agencies and similar temporary staffing agencies in the care and medical sector. The CRM comes with plenty of features and functionalities, most of which can be customised for handling the specific workflows of an agency. It has a comprehensive set of features, such as:

*Pre-qualification checks for candidates

*Online tests for candidates

*Fully customisable recruitment workflow including bespoke screening form

*Online reference collection system

*Candidate self-service portal

*Client management and client portal

*Compliance module to proactively manage all compliance and legal requirements

*Employee management

*Client invoicing

*Payroll reporting

*Branded agency app for workers

Key benefits of using 20X

Workforce Management-

*Shift Booking, Scheduling, and Broadcasting
Effortlessly manage shifts, create optimised schedules, and instantly communicate updates to your workforce through a custom-branded mobile app, ensuring seamless coordination and engagement.

* Online Timesheet Management with Worker App: Empower your workers to track their time accurately, submit timesheets electronically, and access vital information anytime, anywhere, through the intuitive mobile app.

*Invoicing and Payroll Integration: Streamline your financial operations with automated invoicing and seamless integration with your existing payroll software.

Core Compliance Management-

*Customisable Compliance Workflows: Tailor screening processes to your unique needs, ensuring flexibility and adaptability across departments and regulations.

*Real-Time Compliance Monitoring and Alerts:
Stay ahead with instant notifications for non-compliance events or approaching deadlines, proactively mitigating risks.

*Enhanced Role-Based Access Control (RBAC)
Implement granular permissions based on roles, locations, and even individual users, fortifying data security and compliance.

*Automated Audit Trail Generation
Maintain transparency and accountability with automatically generated, detailed logs of every action within the system.

*Automated Compliance Checklists
Create and automate checklists to ensure all compliance tasks are completed and tracked efficiently

*Compliance Updates
Manage and document all compliance updates, ensuring your CRM stays aligned with the latest regulations.


Comprehensive Background & Compliance Checks-

*Police/Criminal Check, Overseas Police Check, Proof of Identity, Proof of Eligibility (Right to Work), Professional Registration Verification, Contract with Occupational Health Provider, Insurance Verification, Temporary Worker Contract Verification, Professional Indemnity Insurance, Employment History Verification,
Reference Verification

*Periodic Reviews
Schedule and track regular compliance reviews, capturing findings, actions, and future review dates.

Document & Data Management-

*Integrated E-Signature and Approval Workflow
Streamline document approvals with legally compliant electronic signatures, reducing paper-based processes.

*Advanced Data Privacy Management
Effortlessly manage consent, data access requests, and data deletion, ensuring compliance with GDPR and other privacy regulations.

*Document Upload, Verification & Expiry Tracking. Centralise document management with secure storage, automated verification, and proactive expiry tracking.

*Reporting & Analytics
Compliance Dashboard: Gain real-time visibility into compliance status, tasks, and performance metrics through customisable dashboards.

*Compliance Reports
Generate comprehensive reports with summaries, recommendations, and detailed insights to support decision-making and audits.

Starting price


Alternatives

with better value for money

20X’s user interface

Ease of use rating:

20X reviews

Overall rating

4.4

/5

7

Positive reviews

86

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.29/10
Rating distribution

5

4

3

2

1

4

2

1

0

0

20X's key features

Most critical features, based on insights from 20X users:

Payroll management
Resume parsing
Reminders
Multi-Location
Calendar management
Shift scheduling

All 20X features

Features rating:

Workflow management
Temporary staffing
Scheduling
Predictive analytics
Onboarding
Mobile access
Job requisition
Forms management
For staffing agencies
CRM
Candidate management
Messaging/Shift dispatching
Self service portal
Online scheduling
Skills tracking
Real-Time updates
Real-Time data
Real-Time analytics
Applicant tracking
Pipeline management
Physician management
Performance metrics
Overtime calculation
Appointment management
Monitoring
Mobile alerts
Appointment scheduling
Client management
Records management
Recruitment management
Reporting & statistics
Alerts/Notifications
Shift swapping
Sick leave tracking
Social media integration
Social recruiting
Status tracking
Talent acquisition
Activity tracking
Time off requests
Timesheet management
Vacation/Leave tracking
Activity dashboard
Client portal
Clock in/out
Communication management
Compliance management
Configurable workflow
Contact management
Customizable branding
Customizable fields
Customizable reports
Customizable templates
Document management
Document storage
Electronic signature
Email management
Email templates
Employee database
Employee management
Employee scheduling
For healthcare
Billing & invoicing
Background screening
HIPAA compliant
Job Application Management
Job board
Job posting
Automated scheduling
Job tracking
Labor cost reporting
Labor forecasting
Labor management
Medical history records

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20X pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about 20X price and value

Value for money rating:

20X support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Webinars
Documentation
Live Online
Videos

20X FAQs

Q. What type of pricing plans does 20X offer?

20X has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of 20X?

20X has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does 20X support?

20X supports the following languages:
English


Q. Does 20X support mobile devices?

20X supports the following devices:
Android, iPad, iPhone


Q. Does 20X offer an API?

No, 20X does not have an API available.


Q. What level of support does 20X offer?

20X offers the following support options:
24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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