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Workforce management, time tracking and scheduling software

(9)

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TimeClock Plus Pricing, Features, Reviews and Alternatives

TimeClock Plus FAQs

Q. Who are the typical users of TimeClock Plus?

TimeClock Plus has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What languages does TimeClock Plus support?

TimeClock Plus supports the following languages:
English


Q. Does TimeClock Plus support mobile devices?

TimeClock Plus supports the following devices:
Android, iPhone


Q. Does TimeClock Plus offer an API?

No, TimeClock Plus does not have an API available.


Q. What other apps does TimeClock Plus integrate with?

TimeClock Plus integrates with the following applications:
MYOB Business, AccountMate, Paycom, Viventium Software, Gusto, QuickBooks Online Advanced, UKG Pro, ADP Workforce Now, Netchex, Ellucian, Sage 50cloud Accounting, Humanic Payroll, Namely, Paychex Flex, Oracle Cloud HCM, Paylocity, Ascentis, Dynamics 365 Business Central, Workday HCM, Viewpoint Team


Q. What level of support does TimeClock Plus offer?

TimeClock Plus offers the following support options:
Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), Knowledge Base

TimeClock Plus product overview

What is TimeClock Plus?

TimeClock Plus is a cloud-based workforce management solution that enables public and private organizations to manage time and attendance, employee leave, scheduling and labor compliance. It integrates with all major payroll providers as well as PeopleSoft, Oracle HCM, SAP and Workday.

Key benefits of using TimeClock Plus

Streamline Operations
While time and attendance remain at the heart of what we do, true workforce management requires robust, integrated solutions. Our capabilities also include document management, employee scheduling, labor tracking and costing, leave and absence management and mobile solutions.

Decrease Labor Costs
With built-in technology that flags labor costs such as overtime, workforce management tools can help managers adhere to budgets and easily make changes to shifts.

Ensure Compliance
From internal policies to legislative rules at the federal, state and local levels, TCP workforce management software helps you stay ahead of ever-evolving labor law requirements.

Optimize Time Clock Integrations
Choose from a wide variety of time clocks and time tracking devices to customize a solution that works best for your organization, while giving your employees the ability to self-service. Ensure employee safety with our Thermal Sensor, eliminate buddy punching with our biometric collection and track time and labor accurately.

Stay Agile with Easy-to-Deploy Integrations
Integrating with all the major payroll providers, TCP software is designed to work seamlessly with most payroll, POS and HR systems, allowing your organization to scale with ease.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
24/7 (Live rep)
Knowledge Base

Training options

In Person
Webinars
Documentation
Live Online

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Starting from

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Pricing range

Starting from

29

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
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Ease of use
Value for money
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Why am I seeing this?

TimeClock Plus features

Functionality

4.2

/5

197

Total features

74

12 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Self Service Portal
Third-Party Integrations
Alerts/Notifications
Reporting & Statistics
API
Customizable Reports

TimeClock Plus users reviews

Overall Rating

4.4

/5

197

Positive reviews

88

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.29/10
Rating distribution

5

4

3

2

1

113

60

14

4

6

Pros
Seamless Integration with our ERP - Infinite Visions has been a big labor saver. The ease of the use of the product for end users is pretty good, with a modern, well designed UI.
I like that it is very user friendly and the customer service agents are always there to help.
Being able to easily see my entire pay period without searching for it is fantastic. I love being able to see how many hours I have so far in the period.
Cons
When you call to voice a terrible experience you are pretty much told too bad and they do nothing to make it right for the client.
I also dislike that the offline feature has never seemed to work. If a server is down and it redirects you to the offline version, those punches don't always seem to stick.
In order to change any punches, you have to submit a ticket, which is frustrating because you can't edit it yourself.

Overall rating contenders

DW
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David W.

Senior Pastor

Religious Institutions, 11-50 employees

Review source

Overall Rating

Complete Timekeeper

Reviewed 4 years ago

Transcript

David: My name is David. I'm the senior pastor of the church. And we would give TimeClock Plus a five....

RL
AvatarImg

Randy L.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Long time customer trying new things.

Reviewed 5 years ago

It’s been very positive. We have been customers for approximately 8 years and have come to rely on its ease of use and always available use.

Pros

We like the easy of use in TimeClock. The HR department can find the information they need easily and our teachers are able to navigate around the parts they need without instructions or assistance. We recently moved to the cloud based option to ensure better protection from web threats. The process was easy and quick.

Cons

The only complaint I’ve heard is that the cursor doesn’t return to the is area when someone clicks in. This makes the next user have to place the cursor in the correct place. A simple tab will place it correctly and most users now automatically do that for the next user.

GB
AvatarImg

Greg B.

Gambling & Casinos, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

TimeClock Plus - A Mature Option

Reviewed 5 years ago

I found the system one of the most difficult of the 68 Software Systems our IT Department supports. The granularity of the Application is extremely complex. The Context Help is well intentioned, but almost impossible to follow, as the multi-instruction Help Bubbles disappear based on Cursor Context. I have had to hover over the Help content I am seeking, use Greenshot to capture a screen grab, then Paste the content into a Word document, repeating the process until I have what I need. Terminology is also confusing.

Pros

As an Administrator of the User side of the TC Plus application, I find that the "Copy" function of User Assignments is EXTREMELY helpful. There are perhaps Hundreds of Property Settings that may be attributed to a User, particularly Supervisors & Managers. When I add a Supervisor to an OU (Organizational Unit), I find the "Copy " Profile Assignments from a like Supervisor to be a valuable time-saving function.

Cons

The nesting of various functions is non-intuitive. I recall the first time I attempted to change a Users Password, the difficulty in locating the Form Controls which managed this method were extremely confusion. Also, the "Search" method is a bit confusion, and is not Inherited by all forms as one would expect. Once on an Employee, clicking "Roles", for example, does not display the Roles the Employee has, but defaults to the Role settings within the Organization.

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Verified reviewer

Education Management, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Good

Reviewed 5 years ago
Pros

It is very user friendly, easy to train new users.

Cons

When you have a large group, looking at Group Hours is very tedious. We have about 1500 users and it takes so long to load the group hours for the whole company. I have to break it down by school and do one at a time to save time. If you do bring everyone up, going from page to page is very slow.

Vendor response

We are happy to hear you appreciate the ease of use our software provides for your employees. We've built TimeClock Plus to incorporate an intuitive user experience and hope you enjoy it. We are however sorry to hear that you've had problems with our Group Hours tool. Our tools are used by 60,000+ customers, so we're confident we can resolve your issue. Please call or email our support team for additional assistance at support@timeclockplus.com, or enter a ticket at https://timeclockplus.force.com/TCPSupport. They can gladly give you tips on how to improve your experience with our Group Hours tool. Thank you for being part of our TimeClock Plus Community.

SG
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Sam G.

Machinery, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for a small business

Reviewed 5 years ago

We went from collecting time data from hand made notes to this software. It was very inexpensive to purchase, did not require hardware, and has been working great. This has saved our company 8 hours a pay period being able to import time data directly into Quickbooks and process payroll very quickly. It has also saved many hours of reentry and reduced errors as well. Overall we are very happy with the product.

Pros

Software is intuitive and easy to use. Every report that I need is already built in to the software. No need for custom report writing. The customer support is great. I am able to get questions answered right away and they even call back after a few days to follow up and make sure everything is working well. Well run company.

Cons

The most recent software update moved around several options making the software not as easy to navigate. All functionality is still there, just harder to find having used the old version for several years. Also, the web based product is fairly slow at running reports that cover multiple months. Our company recently upgraded our internet connection which helped this problem.

BB
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BELINDA B.

Education Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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TimeClock Plus for Public Schools

Reviewed 5 years ago
Pros

As a user of this product, I liked the ease of clocking in and out, changing the job code from class time to bus driving, and requesting time off with the option of needing a substitute. As an administrator/payroll, I like the ease of checking/managing time for employees and printing time-sheets at the end of the month for payroll purposes. Assistance with problems from TimeClock Plus has improved over the last year.

Cons

As an administrator/payroll, I have had difficulty in setting lunch breaks and assigning the options for new teachers to request a substitute. I have not always had the assistance from TimeClock Plus to resolve issues. I would prefer to have an easy-to-use guide that I could refer to when needed.

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