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7shifts vs MakeShift Comparison (2026)

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7shifts

MakeShift

Overview

Build next week's schedule in minutes with 7shifts' intuitive drag-and-drop builder that automatically factors in availability, time-off, overtime & compliance. POS integrations ensure labor targets are hit, employees are auto-notified of schedules & managers can make schedule changes on the fly.

MakeShift is the go-to web and mobile employee scheduling solution for people-first businesses. It lets managers build schedules, track time and attendance accurately and communicate with employees in real-time.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

39.99

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

3.75

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

1.2K

886

290

Value for money

Ease of use

Features

Customer support

86%

would recommend this app

4.5

120

Value for money

Ease of use

Features

Customer support

71%

would recommend this app

Pros

“Overall my experience is good, it functions well, offers us the tool that we did in scheduling our employees, getting available shifts covered and being sure that schedules are balanced.”

Lissa H.

HR Coordinator

“shifts makes it really easy to manage schedules, time off request, manage labor hours and easily allows you to communicate with all teams.”

Andrena T.

Catering Manager

“Staff can quickly log in and access their schedule, request time off and blocked off dates.”

Rachel T.

Operations and Marketing

Pros

“The platform is easy for both managers and employees to use, and the mobile app makes it simple for staff to check schedules and receive updates.”

Emily W.

HR Manager

“I like the MakeShift app because I can view my schedule, request time off, and set my availability from my phone.”

Brazola M.

Server

“Overall, MakeShift has been a reliable and efficient scheduling solution for our restaurant operations.”

Emily W.

HR Manager

Cons

The billing model feels designed to trap you into recurring charges, and the “support” team seems more interested in hiding behind policy than supporting customers.

Matthew H.

Winemaker

“There were times that the information was not up to date regarding shift availability that led to some shifts getting mixed up.”

Noah M.

Expediter

Their support response was robotic and dismissive, simply quoting “non-refundable Terms of Service” without any attempt to help or escalate.

Matthew H.

Winemaker

Cons

“What I like least about Makeshift is the inability to have a department where managers can clock in and out without them being able to edit their own time, the inability to view an overall timesheet for an employee, the inability to have a good system for tracking absences.”

Jennifer S.

CFO

“I have nos issues with MakeShift.”

Chrisarn M.

Marketing Officer

“It can be difficult to post a shift using my phone, I find the amount of fields to be filled out can be time consuming. ”

Mary M.

Program supervisor