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Crelate vs Top Echelon Comparison

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Good recommendations?

Crelate logo

Crelate

83pts

Overview

Category Leaders

Crelate is an ATS and CRM for staffing and recruiting agencies looking to streamline their hiring from req to check, with...

Category Leaders

Top Echelon Recruiting Software is designed as a front office applicant tracking and CRM solution to streamline the hiring...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

99

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

89

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

396

5

4

3

2

1

238

133

22

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.6

516

5

4

3

2

1

355

136

18

5

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

We are a small recruiting firm and I felt like they cared about your team and our success. It was also apparent that Crelate cares about their employees and sets them up for success.
It's been an overall great experience and the product continues to evolve with great new features and benefits that we actually use. I highly recommend it for any other growing search firm.
Easy to use and easy to collaborate. The tags are helpful and I love that I can BCC emails and have them upload on a candidate's profile.

Pros

I have been with Top Echelon for many years and their employees are very good and supportive.
The ability to create and archive recruit lists is really great when manual follow-ups aren't created, and it helps keep our team organized / focused.
The support and training offered are some of the best aspects of this solution. The team at Top Echelon has been great to work with.

Cons

I was worried because when I moved to MaxHire in 2009, my data was a mess.
Very difficult to get the support when you need it, and there is limited training information available. There pricing is on the high side for the level of product you get.
But I've been asking for my resumes for 3 weeks and instead of offering me a refund or anything they almost blame me.

Cons

Lack of graph making- which could be user error.
Over my (almost) two years there have only been a few times that we needed support, each time I was disappointed with the availability to get someone on the phone / response time on email.
The interaction with external APIs is extremely limited. Being able to download and upload data with various fields and mapping is restrictive.
  • Vendor responds to reviews
  • Last review20 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features83
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Application Management
  • Background Screening
  • Billing & Invoicing
  • Boolean Search
  • Built-in ATS
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Candidate Management
  • Candidate Profiles
  • Candidate Tracking
  • Careers Page
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Database
  • Content Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Database
  • Employee Onboarding
  • For PEO/ASO
  • For Recruiting Agencies
  • For Staffing Agencies
  • Full Text Search
  • HR Management
  • Internal HR
  • Interview Management
  • Interview Scheduling
  • Job Application Management
  • Job Board
  • Job Management
  • Job Posting
  • Job Requisition
  • Job Tracking
  • Lead Management
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Marketing
  • Onboarding
  • Performance Management
  • Pipeline Management
  • Pipeline Reports
  • Real-Time Analytics
  • Real-Time Reporting
  • Recruiting Firms
  • Recruitment Management
  • Reference Checking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Database
  • Resume Parsing
  • Resume Search
  • Resume Storage
  • SMS Messaging
  • Search/Filter
  • Self Service Portal
  • Skills Assessment
  • Social Media Integration
  • Social Recruiting
  • Status Tracking
  • Tagging
  • Talent Acquisition
  • Task Management
  • Temporary Staffing
  • Third-Party Integrations
  • Workflow Management
  • Workforce Management
  • Total features55
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Application Management
  • Background Screening
  • Billing & Invoicing
  • Boolean Search
  • Built-in ATS
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Candidate Management
  • Candidate Profiles
  • Candidate Tracking
  • Careers Page
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Database
  • Content Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Database
  • Employee Onboarding
  • For PEO/ASO
  • For Recruiting Agencies
  • For Staffing Agencies
  • Full Text Search
  • HR Management
  • Internal HR
  • Interview Management
  • Interview Scheduling
  • Job Application Management
  • Job Board
  • Job Management
  • Job Posting
  • Job Requisition
  • Job Tracking
  • Lead Management
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Marketing
  • Onboarding
  • Performance Management
  • Pipeline Management
  • Pipeline Reports
  • Real-Time Analytics
  • Real-Time Reporting
  • Recruiting Firms
  • Recruitment Management
  • Reference Checking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Database
  • Resume Parsing
  • Resume Search
  • Resume Storage
  • SMS Messaging
  • Search/Filter
  • Self Service Portal
  • Skills Assessment
  • Social Media Integration
  • Social Recruiting
  • Status Tracking
  • Tagging
  • Talent Acquisition
  • Task Management
  • Temporary Staffing
  • Third-Party Integrations
  • Workflow Management
  • Workforce Management

Integrations

  • Total integrations38
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Workable
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud
  • Total integrations15
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Workable
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud

User reviews that mention these apps

AvatarImg
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Chris A.

Staffing and Recruiting, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Crelate logo

Crelate

My ATS

Reviewed 9 years ago

Part of me doesn't want to let anyone else know about Crelate. I was an early adaptor and feel like its my company's "secret weapon". I refer it to everyone in the industry I respect that really knows what this business is all about. I've been using these systems for over 10 years and Crelate easily blows them all away.

Pros

UI layout and ease of use are an A+. Customizable on almost every front. Job board is one of the best I've encountered. Templates, notes and sharing activity with my team is a simple as anything I've ever seen. My list of Pro's for this system are endless. The winner here is the team associated with Crelate. they are top notch from the top down. Marc, Aaron, Jamie...all of them are true professionals and incredible to work with.

Cons

The job board needs a search function/bar at the top.

KC
AvatarImg

Kelly C.

Staffing and Recruiting, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Crelate logo

Crelate

User Friendly Software

Reviewed 2 years ago

Crelate's tracking system keeps my day organized and on schedule. The program syncs with Outlook too so clients are always impressed that meetings and follow ups are scheduled so quickly. It helps organize by day and I would be lost without it!

Pros

Crelate is extremely user friendly and there is always a customer service rep to answer any questions or issues that arise. Additionally, it integrates well with different sourcing technologies to help streamline your work flow and improve efficiencies.

Cons

None that I can think of off the top of my head!

DR
AvatarImg

DEREK R.

Staffing and Recruiting,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Crelate logo

Crelate

product has been great thus far. Great customer service and training

Reviewed 8 years ago
Pros

ease of uses and functionality. The Customer service and training is top notch and very responsive

Cons

the job postings are not garnering much traffic but I do understand they are free postings.

MC
AvatarImg

Mark C.

Hospital & Health Care, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Crelate logo

Crelate

The best for us

Reviewed 5 years ago

I demoed 12 different systems and Crelate was by far my top choice. It takes a little bit work to learn all the capabilities of this system but once you do, its a game changer!

Pros

The platform customization is amazing. We use Crelate as our CRM and ATS. It allows us to keep track of everything including our placements.

Cons

There are no cons since anything we have wanted to add the development team has designed or added for us.

CH
AvatarImg

Christina H.

Staffing and Recruiting, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Crelate logo

Crelate

User Friendly

Reviewed 7 months ago

Crelate has been great. They are constantly developing enhancements that have been thoroughly researched with the end users in mind. They offer great onboarding classes for new users and also update lunch meetings. Customer service is top-notch.

Pros

Crelate is easy to use and very user-friendly.

Cons

That we did not discover it sooner! Crelate has paid for itself 100x over.

Vendor response

Dear Christina, We're so pleased to hear about your positive experience with Crelate! It's wonderful to know that our platform's ease of use and our dedication to continuous improvement have made such a significant impact on your operations. We're also glad that our onboarding and customer service have met your expectations. It's feedback like yours that inspires us to keep pushing forward, ensuring that we always have the end users in mind with every enhancement we make. Thank you for choosing Crelate, and we look forward to supporting your success for many more years. Warm regards, Crelate Team

AD
AvatarImg

Annette D.

Staffing and Recruiting, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Crelate logo

Crelate

Great ATS

Reviewed 4 years ago

It's been very smooth going and I've trained temp assistants on it as well. They're always able to pick up on it quickly.

Pros

Very intuitive and easy to use and learn. I was able to use it my first day.

Cons

I'm sure I've run into something in the almost 2 years I've been using it, however, I can't think of any drawbacks off the top of my head so there is nothing that I encounter on a regular basis that I find to be a negative.

lf
AvatarImg

lesley f.

Staffing and Recruiting, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Crelate logo

Crelate

Wish list for future inhancements

Reviewed 6 years ago

Connecting candidates to job orders

Pros

keeping track of recent candidates--organizing candidates with job orders

Cons

when doing a search & getting a list of candidates --when you go thru them--they are not numbered--would like to be able to scroll--like looking at emails & knowing what Number you are up to--also when saving a template--it doesn't always show on top of right side--have to search for it

JP
AvatarImg

Jon P.

Human Resources, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Crelate logo

Crelate

Amazing product for recruiting agencies and executive search firms

Reviewed 5 years ago

A+ We're big fans! I highly recommend Crelate.

Pros

Crelate is top notch. It is BY FAR the best recruiting platform for agencies that I've used or tested. The product is highly customizable to your needs and has a ton of features. Better yet, the Crelate team is constantly hard at work building & releasing new features that improve usability and functionality. It's also priced very fairly and their customer service is attentive, responsive and helpful.

Cons

I really don't have many complaints about Crelate. It works well and is virtually bug free. If there is one con it's that the platform is not tailored to executive search processes. However, we stretched it for this purpose and never found ourselves wanting.

DL
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Don L.

Human Resources, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Crelate logo

Crelate

Great product-make recruiting so much easier!

Reviewed 8 years ago

Have been in recruiting for 16+ years (have worked in a boutique firm and a top Ten global firm) and have used all sorts of candidate/client management systems. In my estimation this is the easiest and the most user-friendliest to navigate. The interface (and your ability to customize it) is awesome!! A little more expensive than some--but well worth it in terms of efficiency.

Pros

easy to navigate

Cons

not the cheapest in the market, yet for a few cents a day it is worth it!

LB
AvatarImg

Lindsey B.

Staffing and Recruiting,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Crelate logo

Crelate

Great product for smaller scale recruiting

Reviewed 9 years ago
Pros

Crelate works extremely well for my smaller scale recruiting efforts. For example, I work 3-4 positions at a time and Crelate does allow me to stay organized and on top of my game. I like the all in one interface, using the software to create an application that can be used on other sites, having all your candidates in one place, etc. Crelate is mostly user friendly with some training. I have found Crelate much easier to use than other talent management programs I have used in the past.

Cons

There are some glitches that I have noticed. Sometimes things don't work properly or they stop working the way they had previously. For example, in the past I had the ability to upload test scores to a candidates profile. If I submitted that candidate to the client I was able to submit the resume, test scores, and any other attachments. Now, I can still attach the test scores but I am unable to submit those test scores through Crelate. Perhaps it's because I recently upgraded to Windows 10 but it creates an extra step in the process.

RN
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Rasmus N.

Human Resources, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Crelate logo

Crelate

Have been using it for over 12 months now

Reviewed 6 years ago
Pros

We have been using Crelate now for over 1 year. We have gone from 3 to 9 team members in that period, and very easy and cost effective to add a new team member. On top of that Crelate will help train the new team member at no cost. We are very happy with the look and feel of the system. Very easy to add contacts ... to work a job ... pull reporting ...etc..... Additionaly there are constant updates and improvements being launched (for free). We highly recommend Crelate to anyone.

Cons

The only thing I would like to see an improvement on is the job bank on our website. It works great, the link is there and everything .. but I wish it could be customized a little more and looked a little more "modern".

AvatarImg

Verified reviewer

Alternative Medicine, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Crelate logo

Crelate

Works for me!

Reviewed 6 years ago

Overall, it's really grown alongside our company. I find it looks a little old school and childish but at the end of the day it does what I need and I don't really have any complaints!

Pros

I like that it is customizable, I work at a start-up that has grown quickly and as we grew we needed to lock down better processes and tracking. We were able to use Crelate to build out those processes and integrate it with our email and accounting software. It's great as an ATS and also functions as our CRM. I also like how you can pin things to the top, make fields optional and required easily to ensure you are getting the information that is most important while also making it so you don't need to spend time inputting insane amounts of tedious information.

Cons

I don't love the look of it, I know that is silly but hey I'm working in it almost 8 hours each day! It has some issues with formatting, if you copy a job description from word or google docs into the job description field it removes formatting. I also don't like how if you assign yourself a task, anyone in the company can see it and mark it complete - you will need to track your tasks elsewhere.

Vendor response

Thank you for taking the time to write a review of our product. Below is a link to an article that should help with formatting issues. If you have other questions, please reach out to us at support@crelate.com, we are always happy to help. https://crelate.zendesk.com/hc/en-us/articles/360024320052-Clean-Formatting

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Nick R.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Crelate logo

Crelate

Awesome

Reviewed 9 years ago

I've been through 5 different systems over the last 12 years, some of which I gave a short test run and others our whole team moved over to. I have never been quite satisfied with any of the systems I've used, including our current. I started speaking with Mark a few months ago and he and his team have allowed me to "trial" the system for awhile. After about one week I began to realize how different...

Pros

No pros were added to this review

Cons

No cons were added to this review

AvatarImg
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Chris A.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Crelate logo

Crelate

Best system I have ever used & integral part to our success

Reviewed 9 years ago

I have been in the staffing industry for over 16 years, and have used everything from desktop based proprietary systems to numerous CRM based and other web based/SaaS based ATS's. I started my own firm over a year ago, and demoed 7 different products including Crelate. Until the demo with Marc, I had never heard of it before. Crelate blew away everything else I tried. Marc, Aaron, Jamie and the...

Pros

No pros were added to this review

Cons

No cons were added to this review

BC
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Brian C.

Staffing and Recruiting, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Crelate logo

Crelate

Why Did We Wait So Long!?

Reviewed 5 years ago
Pros

(AllSearch is a 20 Person Professional Direct Hire Company). Ladies and Gentlemen of Crelate, all of you deserve some seriously high praise. Starting with whose initial Demo and considerable Q&A (he was very patient with us, no pressure) helped us realize that this system we'd never heard of was worth top 3 consideration against some very name brand players, during a time we were looking at literally...

Cons

Nothing negative whatsoever to speak of yet. We migrated/converted over the course of the summer, went live on schedule a few weeks ago, with zero problems, and in the first two weeks, the general sentiment is the Title of this Review. Employees are thrilled, metrics are WAY up. Why, oh why, did we wait so long to migrate our core Recruiting ATS/CRM to a more modern platform. Granted it's the honeymoon period, but, so far, the Recruiting life is much better on Crelate.