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Top Echelon Logo

The ATS + CRM for Growing Staffing and Recruiting Firms

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Top Echelon - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: October 2026

Top Echelon overview

Based on 515 verified user reviews

What is Top Echelon?

Top Echelon is a recruiting program with key features that include candidate management, resume parsing, job management, applicant tracking, and more.

Who uses Top Echelon?

By industry, Top Echelon reviewers are most commonly professionals in staffing and recruiting (53%). The most frequent use case for Top Echelon cited by reviewers is recruiting (59% of reviewers).

What do users say about Top Echelon pricing?

Most reviewers indicate that Top Echelon delivers strong value for money with affordable pricing, minimal start-up costs, and flexible user management. However, some users report higher costs when bundling services or scaling, and mention interface drawbacks.

Starting price

79per user /
per month
view pricing plans
try for free

Pros & Cons

Recruiting Process

Training and Learning Curve

Network and Sharing

Data Entry and Management

Cumbersome email integration process

Top Echelon’s user interface

Ease of use rating:

Top Echelon review summaries overview

Verified reviewer profile picture

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(7)
3-4(155)
5(353)

What do users say about Top Echelon?

Users say Top Echelon and Big Biller make recruiting and candidate tracking easy, with intuitive interfaces, efficient resume parsing, and helpful candidate management tools. They appreciate the affordable pricing, robust training resources, and strong support for both small and growing recruiting firms. Many find the system easy to learn and use daily, with features that streamline workflows and improve productivity.

Reviewers indicate customer support is generally responsive and helpful, though some mention occasional delays. They note email integration and certain automation features could be improved, and a few find some functions less intuitive or wish for more customization. Overall, they value the platform’s reliability and cost-effectiveness.

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Who uses Top Echelon?

Based on 515 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Staffing and Recruiting
Human Resources
Electrical/Electronic Manufacturing
Information Technology and Services
Others

Use cases

Recruiting Agency
Recruiting
Staffing Agency

Top Echelon's key features

GetApp's analysis of 99 verified user reviews collected between December 2021 and May 2024 identifies Top Echelon's most critical features and summarizes user sentiment about those features.

Candidate management

Reviewers appreciate Top Echelon's Candidate Management capabilities for tracking, sorting, and evaluating candidates. They find it easy to input candidate information from various sources, including LinkedIn. Users report that the system helps keep track of candidate activities, skills, and certifications, and facilitates communication with trading partners. They highlight the customizable dashboard and pipeline capabilities for monitoring candidate status. However, some users mention the need for an easy access guide to navigate the numerous options available. Of the 56 Top Echelon users who gave detailed accounts of their use of Candidate Management, 100% rated this feature as important or highly important.

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“I don't like the way contacts tht are hiring authorities appear to show up as candidates as well.”
IL

Isabel L.

President

“Key skills searches are easy to perform to create an initial prospect list for client requirements. ”
RD

Ralph D.

Owner

“When entering a new employee it does not match the candidate to jobs automatically based on 1. job title and 2. keywords and/or education.”
MM

Mike M.

Recruiter

“My overall experience has been wonderful and has made my job of quickly locating candidates in the system very timely and with ease because of how their software is structured.”
Verified reviewer profile picture

Cherice V.

Founder


Resume parsing

Reviewers appreciate Top Echelon's Resume Parsing capabilities for its efficiency in integrating resumes into the system. They find it easy to upload resumes from various sources, including email and cloud storage. Users report that the parsing tool saves time and checks for duplicates, although some mention occasional issues with fancy formatting and image-based resumes. They highlight the capability's ability to bulk add resumes and the overall ease of use, making it a valuable tool for their recruiting efforts. Of the 21 Top Echelon users who gave detailed accounts of their use of Resume Parsing, 100% rated this feature as important or highly important.

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“I'm a huge fan of the ability to automatically upload applicants as new candidates in the ATS by forwarding an email with their resume.”
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Zack S.

Founder

“The resume parsing via email can be a bit of a pain sometimes, I would really like just a drag and drop option as well.”
MR

Maximillian R.

Recruiting Manager

“It is a robust software with several features (resume parsing and browsing, email management, job posting and browsing) that allows me to run my business and find reliable business partners.”
yS

yeda S.

Executive recruiter

“It's really quite accurate with importing data, parsing resumes, the search function works very well but working with the results list can be quite cumbersome and repetitive.”
BS

Blair S.

President/Owner


Job management

Reviewers highlight Top Echelon's Job Management capabilities for its customizable interface and robust job posting tools. They find it easy to track job activities, manage postings, and update job information. Users appreciate the ability to attach job descriptions, view candidate pipelines, and retain complete job histories. They report that the system is organized and helps keep job information current. However, some users mention that managing a large number of jobs can be cumbersome. Of the 24 Top Echelon users who gave detailed accounts of their use of Job Management, 96% rated this feature as important or highly important.


Applicant tracking

Reviewers indicate that Top Echelon's Applicant Tracking capabilities are highly effective for monitoring candidates throughout the recruiting process. They appreciate the customizable stages and reporting capabilities, which help track key performance indicators. Users find it easy to document interactions and keep records of all activities with candidates. They report that the system is user-friendly and helps keep recruiters organized. Some users mention occasional glitches in pipeline transference. Of the 48 Top Echelon users who gave detailed accounts of their use of Applicant Tracking, 94% rated this feature as important or highly important.


Resume database

Reviewers appreciate Top Echelon's Resume Database for its robust search capabilities and ease of use. They find it simple to add, update, and search resumes using various criteria, including Boolean search. Users report that the database is well-maintained, with unlimited storage and remote access. They highlight the ability to search other affiliates' databases and the seamless integration of resumes from email. Some users mention the need for improvements in targeted search capabilities. Of the 30 Top Echelon users who gave detailed accounts of their use of Resume Database, 90% rated this feature as important or highly important.


Resume search

Reviewers highlight Top Echelon's Resume Search capabilities for its effectiveness in finding candidates with specific attributes and skills. They appreciate the ability to create hotlists and perform Boolean searches. Users report that the search tool is accurate and helps quickly review large volumes of resumes. They find it easy to search by keywords, phone numbers, and emails. However, some users mention occasional difficulties in finding resumes and suggest improvements for ease of use. Of the 34 Top Echelon users who gave detailed accounts of their use of Resume Search, 85% rated this feature as important or highly important.


All Top Echelon features

Features rating:

Action management
Activity dashboard
Activity tracking
Adaptive learning
Advertising management
AI job description
AI text generation
Alerts/Notifications
Analytics reports
API
Application management
Approval workflow
Assessment management
Assessments
Automated matching
Automation
Background screening
Benefits dashboard
Boolean search
Calendar management
Candidate evaluations
Candidate-Facing statuses
Candidate matching
Candidate portal
Candidate profiles
Candidate search
Candidate sourcing
Candidate sourcing metrics
Candidate tracking
Career page configuration
Careers page
Chatbot
Client portal
Cloud
Collaboration tools
Commenting/Notes
Communication management
Community management
Compensation management
Competency management
Compliance management
Compliance tracking
Configurable workflow
Contact database
CRM
Customizable branding
Customizable forms
Customizable reports
Customizable templates
Customization
Dashboard
Data import/export
Data storage management
Decision making
Discount management
Document management
Email integration
Email management
Email marketing
Email templates
Employee management
Employee referral management
Engagement
Evaluation management
Feedback management
File management
File sharing
Filtering
For recruiting agencies
For small businesses
For staffing agencies
Full text search
GDPR compliance
Gen ai in talent acquisition
Generative ai
Goal management
Help desk management
Initiative management
Internal hr
Interoperability
Interview management
Interviews
Interview scheduling
Job Application Management
Job board
Job description management
Job posting
Job posts
Job requisition
Job tracking
Lead management
Matching engine
Mobile access
Mobility
Natural language interaction
Onboarding
Orientation workflow management
Performance
Performance management
Pipeline dashboards
Pipeline management
Pipeline reports
Predictive insights
Question library
Real-Time analytics
Real-Time reporting
Recruiting firms
Recruitment management
Reference checking
Referral management
Reminders
Reporting
Reporting/Analytics
Reporting & statistics
Resume storage
Role-Based permissions
Scoring
Searchable database
Search/Filter
SMS messaging
Social media integration
Social recruiting
Sourcing
Sourcing and candidate identification
Status tracking
Tagging
Talent acquisition
Talent pool
Task management
Temporary staffing
Third-Party integration
Third-Party integrations
Training management
User management
User permissions
Workflow automation
Workflow building
Workflow management

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Top Echelon pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Standard

79

/user

Per month

Features included:

  • Resume parsing
  • Job Pipeline Management
  • Hotlists
  • Advanced Search
  • Custom Fields and Configuration
  • Email Integration
  • Calendar Integration
  • Job Board Integrations
  • Browser Extension
  • Careers Page

Professional

95

/user

Per month

Features included:

  • ATS + CRM
  • Resume parsing
  • Job Pipeline Management
  • Advanced Search
  • Hotlists
  • Custom Fields and Configuration
  • Email Integration
  • Calendar Integration
  • Job Board Integrations
  • Browser Extension
  • Careers Page
  • Smart-TE AI
  • Automations
  • Sequences
  • Custom Application Forms
  • Custom Careers Page Domain
  • Open API Access

User opinions about Top Echelon price and value

Value for money rating:

To see what individual users think of Top Echelon's price and value, check out the review snippets below.

“I can work my own searches and candidates while also making those candidates and opportunities available to other recruiters, creating possibilities that simply wouldn't exist inside a standalone database.”
Verified reviewer profile picture

Steve T.

President

“It provides independent recruiters with valuable tools, networking opportunities, and access to resources that would be difficult to build individually.”
PP

Pragya P.

Recruiter

Top Echelon integrations (11)

Integrations rated by users

We looked at 515 user reviews to identify which products are mentioned as Top Echelon integrations and how users feel about them.

Integration rating: 4.4 (8)

Integration rating: 4.4 (7)

Integration rating: 5.0 (3)

“Publico mis post y hago el seguimiento”

GA

Gustavo A.

Téecnico Nacionl

Integration rating: 5.0 (2)

Top Echelon customer support

What do users say about Top Echelon customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Top Echelon customer support.

Widely noted by reviewers, Top Echelon's customer support is highly responsive, often providing immediate assistance even on weekends.

A significant portion of users appreciate having a dedicated support representative, making communication efficient and personal.

Multiple users highlight the professionalism, friendliness, and expertise of the support and training teams.

A fair number of users value the abundance of training resources and the willingness of support staff to go above and beyond.

Support options

Email/help desk
Phone support
Knowledge base
Chat
Faqs/forum

Training options

Documentation
Live online
Videos
Webinars

To see what individual users say about Top Echelon's customer support, check out the review snippets below.

“We have found that Top Echelon not only supports our current size but also has incredible capability to grow with us.”

IL

Isabel L.

President

“Customer support is always very responsive, knowledgeable, and thorough.”

DH

Don H.

President

Top Echelon FAQs

Q. Who are the typical users of Top Echelon?

Top Echelon has the following typical customers:
Freelancers, Small Business, Mid-size Business

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Q. What is Top Echelon used for?

TE Recruit™ by Top Echelon is the ATS and CRM solution designed to grow with your recruiting/staffing agency or executive search firm. Built for all industries and niches, TE Recruit is highly configurable, allowing you to create custom fields, pipelines, and workflows that fit your unique needs. Automations save time by streamlining repetitive tasks, while robust CRM features empower business development and help you manage client relationships effectively. With advanced sourcing tools, hotlists, dynamic reporting, and seamless integrations with job boards, email, calendars, and APIs, TE Recruit simplifies every stage of the recruiting process. Its intuitive interface ensures ease of use, while powerful features and AI tools provide the scalability needed for growing agencies. Backed by decades of recruiting expertise, TE Recruit is trusted by thousands of recruiters to save time, stay organized, and close more placements. Streamline your workflow and drive results with TE Recruit.


Q. What level of support does Top Echelon offer?

Top Echelon offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum

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