GoCo vs Employment Hero

Paylocity

Rippling

BambooHR

One unified platform for HR, Finance, and IT. Connect people, processes, and data. Automate tasks and drive business growth. 

Rippling is a cloud-based workforce management system that helps businesses manage operations across HR, finance, and IT.

BambooHR centralizes employee, payroll, time, and benefits data in one platform, ensuring accurate, secure, and coordinated information for peace of mind.

GoCo’s Time & Attendance automates time tracking, scheduling, and compliance, ensuring accurate payroll and workforce management. With mobile clock-ins, geofencing, and automated overtime calculations, you can decrease manual errors and streamline approvals.

Employee Portal

Vacation/Leave Tracking

Timesheet Management

Attendance Tracking

Mobile Access

Payroll Management

Employee Scheduling

Approval Process Control

GoCo

Web-based

iPad

Android

iPhone

TriNet HR Plus

ADP Workforce Now

QuickBooks Payroll

Workday HCM

Paycom

Ease

Employee Navigator

Gusto

Paycor

Namely

Core

Growth

Ultimate

Senior Consultant

Learning curve bites while creating data maps and workflows for enhanced reports, whereas bug fixes require careful follow-up.

Production coordinator

We’re now a week from the tax deadline and our entire staff will have to file for an extension this year.

The time tracking was fine, I believe that was why my company switched to them from trinet.

Project consultant

GoCo has promised features that were never delivered, or were delivered much later than promised.

Owner

Different tasks can be assigned to different individuals, and deadlines could be set.

Controller

The time off reporting is the best feature for our smaller company and also the onboarding workflows are great for our small company to remember all the things needed to onboard a new employee.

During the onboarding process with them, it was obvious that some of their 'onboarding team' were either rookies at their jobs, or just didn't understand what their jobs were.

Accountant

Our employees were able to navigate clearly, trust data, and have a history available for reviews, benefit changes, and pto.

HR processes from hiring to time off became less fragmented.

Manager

Sometimes, the onboarding can be a little bit confusing, but in the end it helps the employee.

Owner CEO

There are a number of glitches in the system and not enough support.

Horrible I do not recommend using them if you need to ensure tax compliance.

controller

Our overall experience with Go Co has been a good one and we are happy we made the decision to purchase the software.

The system is constantly giving an error message that you can't fix.

Currently, sitting on the phone trying to troubleshoot a payroll that was submitted on 11/1.

Director of Human Resources

For example, we made a change request at our monthly check-in meeting.   When we followed up at our next meeting, we found out that nothing had changed because a ticket needs to be submitted, and that they would be do that now.  

Executive Director

We could use a two-part approval process for time track and that is not available at this time.

Rapid Development Team Lead

There are not necessarily any features that I dislike about GoCo, although I don't think my organization is using all of the features such as the time tracking.

Exec. Director

It's also provided a flexible way to maintain accountability records and record praises or improvement.

Sales Director 

Allows leader ship to also monitor time off requests and balances.

Director of Benefits 

GoCo is user friendly for both admins and employees and has made the open enrollment and day-to-day administration of benefits much easier.

Overall the system has allowed us to improve our timekeeping and streamline the payroll process.

Program Manager

The onboarding was meant to be easy and effective.

HR Manager

There are some things I hope to see improve in the future, and I try to participate in their quarterly meetings when they announce changes and look for feedback.

They are an affordable option for employee onboarding, benefit administration and record keeping.

Production Supervisor 

Everything from payroll, to time off, and really ant facet of employment can be easily accessed and quickly handled

Human Resource Director

Having most features flexible and customizable was a huge attraction for our company in choosing GoCo.

I would like to see more accurate reporting out of the benefits changes, headcount, and other reports.

So, our request sat for 30 days because they did not submit a ticket when we requested a change.

HR Generalist

I really like that there are so many training resources freely available to maximize what we can do on the platform.

Admin

Having to redo a whole application just to change certain files.

We've had multiple support team members since that seem to be lacking in knowledge of the system and it's capabilities.  

Overall, it does what we need for holding information and organizing team dynamics.

No more copying and having to check every sheet of paper if signed or acknowledged.

Co-owner 

Sometimes the app with lag when cell service isn’t great

Operations and Systems Manager

it doesn't mesh with our payroll system well which is challenging

New hires complete offer letter and all new hire paperwork.

Director of Development

They take the time to listen and put your requests into engineering for release.  

Product Director

Easy to store employee documents, conduct new hire onboarding, and benefit enrollment.

It makes it easy to send forms company wide for signature.

A bit difficult to do goals for direct reports.

GoCo has simplified and improved HR-related team management.

Inside sales

Mobile app is less than stable, always hangs or crashes

We love that our times in/out are always organized and that our staff can see it daily

They have a great response rate for support, and are always ready to jump into action to fix any issues.

Director of HR

It streamlined my onboarding and time off process.

I also enjoy having my benefits in one central location on GoCo.

I'd like to be able to customize some payroll reports

GoCo is not as agile with changes to the program.

Operations Administrator 

I forget to hit upload sometimes after uploading documents

Onboarding

Reporting

Payroll

Information Requests

Team Workflows

Employee Tracking

Customer Support

Sales and Charges

Bugs and Issues

Open Enrollment

Small Business

Mid-size Business

Large Enterprises

Intuit

Compliant contracts, policies and documents, paperless onboarding, employee management and so much more.

Recruitment Management

Employee Management

Time & Attendance

Applicant Tracking

Benefits Management

Performance Management

Compensation Management

The Employment Hero integration most frequently cited by reviewers is Xero, an accounting product rated 4.5 out of 5 for its integration with Employment Hero.

Integrations

Reviews for Employment Hero come from a wide variety of industries, including Information Technology and Services (8% of reviewers), Health, Wellness and Fitness (6%), and Retail (5%). The most frequent use case for Employment Hero cited by reviewers is human resources (69% of reviewers).

Proprietary

Employment Hero

Windows

Chromebook

ELMO Software

Deputy

HiBob

Deel

Greenhouse

Cezanne HR

Factorial

Sage HR

Access PeopleHR

HR Partner

HR Essentials

HR Engage

HR Elite

Employment Unlimited

Application Support Engineer I

I submitted a leave request, but am unable to view its progress in the app; it displays only "Pending approval."

Administrative Clerrk

i liked the learning curve, i like that my information is secured, and i can manage my employee records in one place.

Financial Controller

The Chat BOT has also improved greatly over the past few months and now manages to resolve most issues instantly, which has been a real time-saver. While there are still a few teething issues that Employment Hero is aware of and has included in their product development roadmap, it’s clear they are committed to continuous improvement.

HR Advisor

The cons I have are not dealbreakers, but they're centred around just overall more flexibility with formatting (ability to right click on any hyperlinks or buttons) and improving the document template customisation tool.

The way EH system is built to streamline the HR processes (i.e hiring, onboarding, payroll, etc).

They covered every aspect clearly and if there was any confusion, the support team was incredibly responsive and knowledgeable during the implementation phase, promptly answering all my questions and ensuring I was never stuck

Contracts Administration

As and end-user, Employment Hero is a very useful tool to monitor your details like your salary, leave entitlements, tenure in the company.

IT Engineer

Since I was configuring Single Sign On to employment Hero there is not much to dislike.

I can access the details only after the request has been approved.

Executive Assistant

I also appreciate that payroll becomes a lot simpler now, especially when they want to get their payment breakdown when it comes to their salary, allowance and commissions.

I especially appreciate the self-service features, which empower employees to manage their own information and requests.

CHRO

Support system is woeful, poor training and system documentation, getting support is an act in frustration and one of Employment Hero's worst features.

Human Resources

Additionally, it made handling time-off requests straightforward, allowing employees to submit and adjust their leave easily.

Management Accountant

The team ensures the ticket stays open until it is resolved - a feature I find very helpful when it comes to payroll processing.

What I liked most about Employment Hero is how it simplifies HR & Payroll processes while offering a user-friendly platform.

Design Consultant

Employment Hero is such a vital software for companies to employ due to the feasibility and I also like the playful purple aesthetic of the Software.

My overall experience is I think this is one if the easiest payroll administrative platforms I have used

National HR Manager

I love that we have an end to end HRIS solution within Employment Hero, we can manage all aspects from Recruitment to onboarding, offboarding, asset management, recruitment, training, goal setting, performance management and compliance.

HR document creation needs to be improved to allow us to use the platform in its entirety.

It's been a sharp learning curve, but appreciate EH's help to educate me on how the system works, how it benefits me and how my company can cut down time and improve better time efficiency

HR and Office Administrator

It can be tricky to introduce new tools, especially with a diverse age range, but it seems like Employment Hero has helped bridge that gap effectively.

Very poor documentation of system which causes frustration and a lot of time wasting chasing answers that don't come easily

It would help if employees can view their balances right after the leaves are approved.

I think the price might have been my only issue but it is value for money.  

administration

manage employees, new hires, payroll, its a all in one mogule.

Office Manager

There are a few glitches every now and then, but the customer service is pretty good, so fixes are provided.

This ease of use is crucial, as it significantly reduces the time needed to submit leave requests and make adjustments, enhancing overall efficiency.

We've been using Employment Hero for over a year now, and as a first-time user of an HR/payroll platform, it's significantly streamlined most of our processes.

The reporting features are terribly limited, doesn't calculate payments made in same pay periods like Xero and a lot of the other available software.  

People Operations Specialist

Its intuitive interface and robust feature set streamline HR processes.

GoCo vs Employment Hero Comparison (2026)

GoCo

Employment Hero

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives