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HR, benefits & payroll management for SMBs

(9)

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GoCo Pricing, Features, Reviews and Alternatives

GoCo product overview

Price starts from

5

/user

Per month

What is GoCo?

GoCo is an online human resources, benefits and payroll management system designed to help SMBs streamline their critical business operations. As well as providing solutions to simplify HR, benefits, compliance and payroll processes, GoCo also offers users personal support and advice from local benefits and payroll experts.

Key benefits of using GoCo

  • GoCo syncs all HR, payroll and benefit information, saving users from inputting data into each carrier separately by updating changes automatically on all systems.

  • Users can compare benefit plans and prices, enabling employees to find the best or most appropriate plan for their family with ease.

  • GoCo has a team of payroll experts who are available to offer users pertinent and personal advice on any payroll-related issues.

  • GoCo digitally stores, organizes and verifies the compliance of W-4s, I-9s, etc. simplifying tax and employment compliance processes.

  • GoCo offers bank-level encryption using a 256-bit SSL encryption protocol, ensuring all data is completely secure.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    Knowledge Base
    FAQs/Forum

    Training options

    Live Online
    In Person
    Webinars
    Documentation
    Videos

    GoCo pricing information

    Value for money

    4.7

    /5

    107

    Starting from

    5

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    GoCo features

    Functionality

    4.4

    /5

    107

    Total features

    84

    5 categories

    Most valued features by users

    Reporting/Analytics
    Activity Dashboard
    Self Service Portal
    Third-Party Integrations
    Alerts/Notifications
    Reporting & Statistics
    API
    Customizable Reports

    GoCo users reviews

    Overall Rating

    4.6

    /5

    107

    Positive reviews

    94

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.74/10
    Rating distribution

    5

    4

    3

    2

    1

    73

    28

    4

    1

    1

    Pros
    I love that it integrates with our ATS (Jazz HR) so flowing hired over is super easy. Our employees have a lot of documents to sign upon hire and having it all done electronically makes life so easy.
    This is a pretty good product, super user friendly and you don't need too much support usually. The team was good about setting it up with relatively few hiccups.
    Our employees also find GoCo to be very user friendly. They also have wonderful customer service.
    Cons
    The reports sometimes freeze - I have close out the browser and reopen, or refresh. It can be frustrating, especially if it takes 10+ minutes to pull a reports.
    We've not come across anything we're unhappy with so far.
    I may have limited access but every time I would click on the Calendar nothing would come up.

    Overall rating contenders

    CF
    AvatarImg

    Chris F.

    Marketing and Advertising, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    GoCo - Your HR - Payroll Solutions

    Reviewed 2 years ago

    Communication between GoCo and myself improved on the Payroll Sync side. Any questions that may have arose were communicated immediately. I retired from the secondary company so I handed off those task to a new firm.

    Pros

    Easy to log in to clock in and clock out, look up PTO available and what is scheduled. I also perform a payroll sync Bi-Weekly which is fairly simple.

    Cons

    Used GoCo for a a secondary company that I was working for. Paid GoCo for a payroll sync service with a separate payroll provider service. The Payroll Sync service is being performed manually by GoCo and is not an automated between the two providers. There were issues at the beginning where sync's were not accurate or marked as being sync'd and they weren't. I tried to verify the sync's before running payroll, but the whole purpose of paying someone to do it is so you don't have to. Some issues were a breakdown in communication, some were changes to policy that needed to be updated on the initial questionnaire, other issues not so sure. Be aware that even though GoCo offers the payroll sync service it may not be automated and they manually enter the sync information.

    JH
    AvatarImg

    John H.

    Insurance, 1,001-5,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Works well - useful tool

    Reviewed 8 months ago
    Pros

    Ease of use. Simple, easy to understand layout

    Cons

    I don't really have any complaints. It does what I need

    AR
    AvatarImg

    Verified reviewer

    Staffing and Recruiting, 51-200 employees

    Used monthly for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Do not fall for their lies. Avoid this product. There are much better options.

    Reviewed a year ago

    AWFUL! No respect for those who lie is business and in life. We all work hard and most do their best to deliver what they promise. GoCo has delivered none of what they promised in our sales demos. We've tried to cancel our contract for failure to deliver services offered, but they continue to auto debit our CC on file. I normally would not take the time to write a review on a product like this, but hopefully I can save another CEO / company from making the same mistake of signing on with a completely dishonest company that cannot deliver what they promise. <----- Please check their other negative reviews.

    Pros

    I typically leave positive reviews for products because as a CEO I know the challenges faced with tyring to please everyone with a single product. That said, GoCo is has no redeeming qualities whatsoever. When a relationship begins with misleading statements and lies regarding capabilities, then there is no recourse.

    Cons

    Sales rep completely misled our entire team. No integration capability with any of our systems. Very dishonest sales practices. Absolutely would stay away from this product as there are reputable and functional alternatives available. We have not been able to use the product at all. Their implementaiton team finally admitted that they could not integrate with our systems after the purchase was made.

    SA
    AvatarImg

    Sunrise A.

    Legal Services, 11-50 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Easy to use HR software

    Reviewed 8 months ago
    Pros

    We've been using GoCo for our onboarding and HR needs for several years now and we have found it to be very easy to use both for our management team and for our staff. We've also found a lot of value in the trainings that GoCo provides periodically.

    Cons

    Would love to see additional features added in the future to help with other benefits such as loan repayment assistance or to help with other HR functions, such as employee performance reviews.

    AM
    AvatarImg

    Andy M.

    Insurance, 501-1,000 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Satisfied GoCo User

    Reviewed 8 months ago

    Coco allows us to monitor and track our employees time throughout the day and hold them accountable. It allows us to manage overtime and have prompt conversations with employees about low/high hours.

    Pros

    Real time tracking and accountability for employees and leader ship. Allows leader ship to also monitor time off requests and balances.

    Cons

    We are a fairly new user, and at this time, I do not have any concerns about the product or its functionality.

    GoCo FAQs

    Q. What type of pricing plans does GoCo offer?

    GoCo has the following pricing plans:
    Starting from: $5.00/month
    Pricing model: Free, Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of GoCo?

    GoCo has the following typical customers:
    Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does GoCo support?

    GoCo supports the following languages:
    English


    Q. Does GoCo support mobile devices?

    GoCo supports the following devices:
    Android, iPad, iPhone


    Q. Does GoCo offer an API?

    Yes, GoCo has an API available for use.


    Q. What other apps does GoCo integrate with?

    GoCo integrates with the following applications:
    Verified First, Lessonly , QuickBooks Payroll, 360Learning, Checkr, Zapier, Gusto, QuickBooks Online Advanced, QuickBooks Time, ADP Workforce Now, When I Work, Human Interest, Paychex Flex, Slack, JazzHR, Workable, 15Five, Greenhouse, Tracker I-9 Compliance


    Q. What level of support does GoCo offer?

    GoCo offers the following support options:
    Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum

    Related categories