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Emily M.
Used daily for less than 6 months
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Greenhouse staff (all have been fantastic), intuitive to use, ease of scheduling, integration with GCal, ability to merge candidates, reports, training materials for end users, customization of interview kit and scorecards, ease of submitting feedback on candidates. We are also putting in much more expensive and extensive HCM system. In comparison, for the money Greenhouse is a great value. We love our Greenhouse Account Manager! He always keeps us on track.
Job set up can require more of an investment of time and effort by Recruiters and Hiring Managers, which requires change management and ongoing education and training of both groups. However, the payoff means that the rest of recruiting process goes very smoothly. Greenhouse Analytics product is cumbersome, but happily Greenhouse seems to be putting a lot of effort into building up reporting function. We were warned by our sales person that we did not need this product immediately, and he was correct. Chat help availability can be spotty at times, though they are very helpful when online.