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Dayforce HCM Logo

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The all-in-one HCM software to empower your workforce

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Dayforce HCM Pricing, Features, Reviews and Alternatives

Dayforce HCM product overview

What is Dayforce HCM?

Dayforce is the global people platform for the modern workforce. As a single application, Dayforce unifies data from across the entire employee lifecycle, combining payroll, benefits, workforce management, human resources, talent management, and analytics to provide organizations with real-time, data-driven results at every level. Organizations can find and hire the right people, create schedules that support work-life balance, manage employee development, process global pay, administer benefits, and unlock workforce insights, all while monitoring compliance. With Dayforce, organizations can unlock more quantifiable value and operate anywhere with confidence.

Key benefits of using Dayforce HCM

Continuous pay calculation: Traditionally, payroll admins have been unable to access their data until after the pay period had ended, and consistently ran out of time for audits. Dayforce has a single, flexible rules engine for time and pay. This means that pay is calculated continuously throughout the pay period, giving administrators the time they need to produce high-quality pay.

One application: With data stored in a single, central location, you get data-driven insights across all HR functions so you can make better decisions for the entire employee lifecycle. Dayforce eliminates the need for complicated integrations to simplify workflows, increase accuracy, and enhance compliance.

Actionable insights: Get the right data to the right people at the right time. Dayforce provides critical data-driven insights to help you make fast, informed decisions. Sophisticated predictive technologies help align business strategy with daily operations.

Anytime, anywhere access: Access Dayforce using the device of your choice on web or mobile. Dayforce is easy to learn and easy to operate. It gives employees control of their data with anytime access and helps organizations ensure their employee information is accurate and up to date.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
24/7 (Live rep)
FAQs/Forum

Training options

Webinars
Videos
In Person
Documentation
Live Online

Dayforce HCM features

Functionality

4.2

/5

963

Total features

143

22 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Self Service Portal
Third-Party Integrations
Alerts/Notifications
Reporting & Statistics
API
Customizable Reports

Functionality contenders

Dayforce HCM users reviews

Overall Rating

4.3

/5

963

Positive reviews

87

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.09/10
Rating distribution

5

4

3

2

1

457

381

101

12

12

Pros
The ease of and accessibility of reporting and the self-service features for employees, including the always-expanding app, is wonderful.
It is user friendly and real time tracking which is awesome!!! Super easy to learn and teach.
I really like how robust the system is -there is so much that you can do to help drive efficiency and accuracy. I also like that is relatively intuitive to use for employee side.
Cons
Mgr was always complaining that she didn't find our notes. It was frustrating and caused ill feelings.
Too difficult to use and understand its set-up and costly, poor customer support to solve problems.
Implementation struggles and lack of cohesion between product team and implementation team.

Overall rating contenders

LG
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Lindsay G.

Director

Alternative Medicine, 11-50 employees

Review source

Overall Rating

Dayforce used to be better

Reviewed 3 years ago

Transcript

Speaker 1: Hi, my name is Lindsay. I'm a brand ambassador. I give Dayforce a three-out-of-five star rating....

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SHRESHTHI M.

HRIS Manager

Mental Health Care, 1,001-5,000 employees

Review source

Overall Rating

Dayforce - HR and Payroll software

Reviewed 4 years ago

Transcript

Shreshthi M.: My name Shreshthi. I work for a mental health care company as an HRS manager, and I've...

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Josh M.

Transportation/Trucking/Railroad, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Dayforce HCM: Customize to Modernize

Reviewed a year ago

Dayforce has allowed us to streamline our processes in a better way while continuing to improve.

Pros

The ability to customize with relative ease. We are a highly complex company with several different union and non-union employee populations. The pay and time processing requirements are different by employee group, and Dayforce makes policy assignment simple.

Cons

Schedules are a bit cumbersome for non-traditional schedule types. We have employees whom work split shifts and the current scheduling capabilities do not allow us to create rotations.

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Jessica D.

Computer Software, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Dayforce simplifies and accelerates the payroll processing

Reviewed a year ago

Dayforce is an excellent option for any enterprise-level business. If you're looking to fix a problem with the system's mainstay functionality—namely, payroll and related "pay logic”—I think Dayforce is your best bet. After making that call, you'll also see increased productivity from the other modules I mentioned.

Pros

Ceridian Dayforce is used for many different purposes, including payroll, benefits, and attendance tracking. The payroll is run every other week. Dayforce is used for benefits enrollment, and the data is then sent to our supplier via an export. Dayforce is used to record and analyze attendance data, whereas DF is used to record and analyze vacation, sick, and personal time.

Cons

While progress has been made in the area of learning, its usefulness is limited by the fact that it is integrated from the outside. The scheduling module requires more human intervention than is ideal.

LM
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Linda M.

Transportation/Trucking/Railroad, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Love/Hate Relationship with Dayforce

Reviewed a year ago

Dayforce is a fine system to use, with various issues hidden throughout. While my least favourite is the customer support, Dayforce also has a multitude of ways to find solutions on your own to avoid contacting customer support and spending large amounts of the company's money.I find Dayforce great and frustrating; there are so many good features with Dayforce that I'm looking forward to using, but I do find the system to be pretty convoluted. In order to fix ONE thing, I have to go through two to three different outlets within the system to make sure those work before this one thing is fixed.I do wish I had more positive things to say about Dayforce, but it's not the worst system I've used.

Pros

Easy to use features for both manager and employee. It's sleek-looking and doesn't require a lot of effort to learn how to use Dayforce. We are currently implementing document management and it seems simple, but effective.

Cons

Customer support has been both helpful and lacking. Helpful because of the forums, but it's very hit and miss with a rep. Sometimes I am given someone who is very helpful, provides guides, or reasonable answers within a good amount of time.Then there are times when I receive a rep who takes too long to answer or find out what the issue is, doesn't communicate, or doesn't initially fix the issue, causing more time and money (for the business).

LC
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Lucy C.

Cosmetics, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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All in one dashboard,get to experience the best with Dayforce HCM, it's the best.

Reviewed 4 months ago

Working is much easier and fun.Its performance sparkled our work and we can see it's reflection on our sales. We are glad to say that we are working with the best.

Pros

It's reliability and the ease of use made it the number one choice for us . payroll,tracking, onboarding all in one dashboard no more struggles.They have a jubilant spirit of customer service,they are always willing to go for extra miles to sustain their users needs.

Cons

No major challenges working with this incredible software.

KD
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Kendall D.

Hospitality, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Dayforce handles various HR tasks in one place

Reviewed a year ago

We've been able to cut down on the time it takes to onboard new employees by using Dayforce Onboarding to handle the corresponding decrease in paper forms.

Pros

One of Dayforce's strongest points is its ability to automatically calculate payroll. Payroll has been greatly simplified and accelerated by this new functionality. On top of that, they provide a holistic HR solution covering everything from applicant tracking to benefits administration.

Cons

Ceridian Dayforce's customer care is the worst part of the product. They are continually working to make improvements, but frontline employees typically lack the expertise required to provide prompt, effective assistance to more advanced users.

Dayforce HCM FAQs

Q. Who are the typical users of Dayforce HCM?

Dayforce HCM has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Dayforce HCM support?

Dayforce HCM supports the following languages:
German, Italian, French, Japanese, English, Spanish, Hungarian, Polish, Thai, Korean, Chinese (Simplified), Portuguese, Czech, Dutch, Bulgarian, Chinese (Traditional), Croatian, Danish, Finnish, Hindi, Malay, Norwegian (Bokmal), Romanian, Slovak, Swedish, Turkish, Vietnamese


Q. Does Dayforce HCM support mobile devices?

Dayforce HCM supports the following devices:
Android, iPad, iPhone


Q. Does Dayforce HCM offer an API?

Yes, Dayforce HCM has an API available for use.


Q. What other apps does Dayforce HCM integrate with?

Dayforce HCM integrates with the following applications:
Docusign


Q. What level of support does Dayforce HCM offer?

Dayforce HCM offers the following support options:
Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum

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