Overall, I've had a positive experience with Greenhouse. I like that you can schedule interviews in it as it connects to google calendar or outlook. The customization of scorecards is a huge plus so you can make sure interviewers are testing on accurate material. I love also how greenhouse sends automatic reminders to interviewers to submit their scorecard. This eliminates unnecessary emails from me. If your a small company, I think your really benefit from Greenhouse.
Greenhouse is an easy ATS to use. It's easy to create job reqs, job posts, and you can customize your evaluation form aka scorecard. When we initially got Greenhouse, we set up training sessions with interview teams on how to use the platform. Majority of the feedback we received from our interviews teams was that it was extremely easy to use. I also loved how greenhouse has tutorials so we were able to leverage that as well. Customer support has been wonderful, anytime we've had an issue, we can easily connect and chat to a customer service agent. I also love the share jobs to social media feature where you can connect your linkedin through greenhouse and share jobs that your company has.
The metrics can be improved on. I wish there were more metrics on how many people in the company share the most jobs to their social network. Also, sometimes customizing reports can be a bit difficult. There has been some instances where it took some time for a report to pop up.
Likelihood to recommend: 9/10
We've been using greenhouse for a number of years and it has served it's purpose.
Simple use, fairly intuitive process, ability to capture all candidate info in on place, high level reporting,
Customized reporting is a challenge, the "off the shelf" reports are too elementary, uncertain how large the platform can scale
Likelihood to recommend: 7/10
Greenhouse has made it easy and straightforward when it comes to the recruiting process. I have leveraged it as someone who is interviewing/searching for candidates as well as someone who has referred others to different positions. It is an easy to use tool from a user perspective with reminders and an easy to use platform.
Greenhouse has made it very easy to follow the recruiting process - whether it is a referral or it is someone joining my team. It is very easy to see feedback, look at resumes, and review candidates after the interview.
I really like the software and haven't had anything I don't like about it. That said, I am just a user and don't know much about the setup process or the reporting functionality.
Likelihood to recommend: 10/10
Helpful to map out a recruitment journey in one place. But can be done with more control of your data in many other HR tools.
Intuitive features and easy to process between steps Helps to ensure consistency between interviews, plans, and third party integrations for staff intake and hiring. Easy to post jobs and link multiple job posts to the same position internally (newer posts get more applications, but don't need a new job inside the portal) Allows for constant hiring, and deep analytics on use of HR teams time and performance - Really not a fit for small or midsize firms, you can tell its great for the enterprise
- Support is great initially, then is not as helpful after execution (contract lock in) - Pricing is annual, and very high - Hard to justify the ROI for convenience on HR team - Pricing is completely based on size of the company (meaning how much you can afford) vs. the use of the platform or feature set - Prohibitive annual, upfront, and renewal terms - Company tried to renew automatically within contract notification periods, without confirmation/touching base previously, and expected higher contract terms without discussion or proposal - Exporting data is non-functional. Only left with Resumes and not full details, notes, or other data your team may have created (Keep that in mind when spending time analyzing candidates and for legal/compliance) - Really consider how your team will use this, and if it is either a time saver or money maker for recruiting. Chances are, it's not - but it is convenient in one place. But once you're in it - very hard to leave and difficult to offboard.
Likelihood to recommend: 4/10
Greenhouse does what it needs to do, but could be better at creating a more efficient UX around interview note taking/feedback.
I use Greenhouse mostly as someone who interviews candidates for our open roles, and to that end much of my interaction with the software is taking notes on candidates and making recommendations. I appreciate how Greenhouse makes it easy for me to view candidates resumes+screening questionnaire answers in context, and has a Google Calendar integration so that I don't have to spend the time digging through greenhouse for info on upcoming candidate interviews.
Adding notes/feedback around a candidate's interview performance is difficult in Greenhouse— especially with the lack of formatting (i.e. can't do bullets) in the text fields. I always take raw notes in GDocs and have to format/transfer back over to Greenhouse, which creates friction and wastes time. I wonder if there's a way to decrease that friction and make it so that I can more easily take notes directly in Greenhouse.
Likelihood to recommend: 8/10
Greenhouse has three product tiers to support all size teams, and price is based on employee count. Contact Greenhouse to request a demo and get a personalized quote.
Data is the latest player in the growing and evolving recruiting industry. Using the latest in cloud-based technology, recruiters are finding better candidates and conducting more focused interviews. Greenhouse is a recruiting optimization platform that offers end-to-end application tracking tools for companies of all shapes and sizes.
Greenhouse enables recruiters to handle everything from establishing job requirements to selecting top candidates and tracking interview responses. The information that organizations collect through Greenhouse is filtered and used to make smarter, data-driven hiring decisions. Key features include structured interview plans, scorecards and interview kits, reporting and analytics, pipeline management, and source attribution. Greenhouse is most frequently used by creative agencies, healthcare, education and finance companies. It is also used by small to mid-size global companies.
Greenhouse was developed to meet the needs of growing companies. The web-based recruiting platform aims to remove the barriers to scaling and turn recruiting into a company’s competitive advantage. Companies can manage the hiring pipeline from beginning to end using Greenhouse’s Application Review tool, and they can schedule interview follow ups, configure alerts, and coordinate hiring teams through a centralized system.
In addition to key features, such as structured interview plans, scorecards and interview kits, reporting and analytics, pipeline management, and source attribution, Greenhouse helps companies improve their recruitment performance, rather than focusing on administrative tasks. Greenhouse supports and partners with third-party applications to create a better platform for companies to identify, integrate, purchase, and use disparate recruitment solutions as a cohesive system.
Effective interviews are direct, concise, and filled with substance. Greenhouse offers tools to ensure that interviews rarely get off track, and that employees who’ve been asked to interview potential hires don’t spend time focusing on the wrong topics.
Using Greenhouse, you can create structured interview plans that are repeatable, consistent, and focused on the topics most important to your organization. You can keep a record of which questions your interviewers should ask, and which order those questions should be asked in. This helps you more accurately compare candidates head-to-head.
One way that companies can quantify candidates is by asking interviewers to provide structured feedback after each interview. Greenhouse facilitates this by providing companies with integrated candidate scorecards.
Scorecards are broken up into a few main sections, allowing your interviewers to record things like their overall impressions of candidates, pros and cons, and strengths or weaknesses. A simple grading system instructs your interviewers to rate candidates on skills, traits, and qualifications. You can also add custom questions to your scorecards, and ask interviewers to provide their overall recommendations.
The data that interviewers provide on candidate scorecards is funneled by Greenhouse into a series of comprehensive reports. These reports help hiring managers make data-driven hiring decisions.
Looking at Greenhouse’s reports, you can better understand your candidates and measure innate qualities that would typically be hard to quantify. Pipeline reports enable you to see how your interview pipeline has changed over time. You can also track where top candidates are coming from, which is useful when researching which agencies, job boards, or referrers are providing the best ROI for your company.
Stalled hiring processes lead to candidate drop off. This is one of the reasons why pipelines are so important. With pipelines in place, both hiring managers and candidates stay informed of the next steps throughout the hiring process.
Greenhouse’s pipeline management tools send alerts whenever applications have been sitting in the same stage for too long. This ensures that top candidates never fall through the cracks. Greenhouse also sends automatic notifications when new applications are ready to review, and when decisions need to be made.
Greenhouse integrates seamlessly with many of the third-party apps and tools that have been designed to solve specific recruiting problems. This includes apps that help with sourcing, remote/video interviews, job postings, testing and assessments, social media, scheduling, background checks, HRIS, single sign-on, and employer branding.
Greenhouse uses a simple pricing model that’s based on the number of employees at a company. Greenhouse is designed for all employees, since Greenhouse believes recruiting should be a company-wide effort.