Overall pleased with Greenhouse and think it's a solid ATS.
Pros
I chose to use Greenhouse because it was the tool that made the most sense and aligned closest with the recruiting process I built for Calendly. Their scorecards and stages are similar visual and stage how we approach recruiting perfectly. They have been incredibly innovative recently with their new features and upgrades and I continue to be impressed by the product roadmap.
Cons
I think their reporting is not intuitive and feels clunky. I don't think they have a great visualization into pipeline for non recruiters. So if a hiring manager or executive wants to see how a specific role is progressing I don't think it's easy for them to do or see. There are also a lot of clicks to get somewhere or get back to something.
Rating breakdown
Likelihood to recommend: 9/10
Overall experience is positive so far - Apart from the time & effort taken to learn a new product the Talent Acquisition team is enjoying it so far, our Hiring Managers like it, and we've received no negative feedback from applicants. That said, though there are too many parts that need to be changed manually, including many parts of the job templates, salary data assigned to jobs/templates, application questions, application confirmation emails, etc.. There needs to be more focus on put on allowing bulk-edits. It's an arduous, time-consuming task to make updates (to something as simple as a line we might want to add or remove from a job description on benefits we offer) and that time can be spend on more value-creating tasks.
Pros
The amount of integrations Greenhouse with other software is great; The UI is intuitive; Ease of use for hiring managers and interviewers who access the system.
Cons
A tremendous amount of manual work is required during the implementation, and for ongoing updates to job templates. There was also a lack of live or customized training by Greenhouse during implementation - just videos and how-to's on their support page. So I would try my best to figure things out and spend a lot of time manually doing things; then a week or two later, we'd realize something was off or a setting needed to be redone and we'd have to manually re-do it -- Some more hands-on, customized, live help from the get-go and throughout implementation would have been helpful so that we didn't need to spend hours and hours on manual tasks.
Rating breakdown
Likelihood to recommend: 7/10
It’s more fluid of a process with candidates and it is more intuitive.
Pros
Ease of use and how intuitive this takes a candidate through the full life cycle. I’ve worked with icims, jobvite and others and am most impressed with GH.
Cons
The price is too high for small companies to afford, along with lack of customizing options. But I have never found a commercial ATS that is fully customizable.
Rating breakdown
Likelihood to recommend: 10/10
Helpful to map out a recruitment journey in one place. But can be done with more control of your data in many other HR tools.
Pros
Intuitive features and easy to process between steps
Helps to ensure consistency between interviews, plans, and third party integrations for staff intake and hiring.
Easy to post jobs and link multiple job posts to the same position internally (newer posts get more applications, but don't need a new job inside the portal)
Allows for constant hiring, and deep analytics on use of HR teams time and performance
- Really not a fit for small or midsize firms, you can tell its great for the enterprise
Cons
- Support is great initially, then is not as helpful after execution (contract lock in)
- Pricing is annual, and very high
- Hard to justify the ROI for convenience on HR team
- Pricing is completely based on size of the company (meaning how much you can afford) vs. the use of the platform or feature set
- Prohibitive annual, upfront, and renewal terms
- Company tried to renew automatically within contract notification periods, without confirmation/touching base previously, and expected higher contract terms without discussion or proposal
- Exporting data is non-functional. Only left with Resumes and not full details, notes, or other data your team may have created (Keep that in mind when spending time analyzing candidates and for legal/compliance)
- Really consider how your team will use this, and if it is either a time saver or money maker for recruiting.
Chances are, it's not - but it is convenient in one place. But once you're in it - very hard to leave and difficult to offboard.
Rating breakdown
Likelihood to recommend: 4/10
Overall greenhouse works well for our company, it meets all of our needs for managing candidates.
Pros
We use SaaS for everything so making it easy to configure and setup is very important. Greenhouse has a nice UX for creating candidate pipelines, aligning them to specific roles, and setting up the interview flow. It's very customizable and simplifies the interview process by providing review criteria and rankings. Integrations with LinkedIn and other social media are available. Security permissions can be applied to restrict visibility of job openings and candidates. It's also easy to import candidates via referrals, resumes, or social media.
Cons
UI is pretty sparse and static, with a monotone green theme. It's definitely not as modern as most other SaaS offerings. The UX can be clunky at times with the user not having a clear understanding of where they are.
Rating breakdown
Likelihood to recommend: 7/10
Greenhouse has three product tiers to support all size teams, and price is based on employee count. Contact Greenhouse to request a demo and get a personalized quote.
Data is the latest player in the growing and evolving recruiting industry. Using the latest in cloud-based technology, recruiters are finding better candidates and conducting more focused interviews. Greenhouse is a recruiting optimization platform that offers end-to-end application tracking tools for companies of all shapes and sizes.
Greenhouse enables recruiters to handle everything from establishing job requirements to selecting top candidates and tracking interview responses. The information that organizations collect through Greenhouse is filtered and used to make smarter, data-driven hiring decisions. Key features include structured interview plans, scorecards and interview kits, reporting and analytics, pipeline management, and source attribution. Greenhouse is most frequently used by creative agencies, healthcare, education and finance companies. It is also used by small to mid-size global companies.
Greenhouse was developed to meet the needs of growing companies. The web-based recruiting platform aims to remove the barriers to scaling and turn recruiting into a company’s competitive advantage. Companies can manage the hiring pipeline from beginning to end using Greenhouse’s Application Review tool, and they can schedule interview follow ups, configure alerts, and coordinate hiring teams through a centralized system.
In addition to key features, such as structured interview plans, scorecards and interview kits, reporting and analytics, pipeline management, and source attribution, Greenhouse helps companies improve their recruitment performance, rather than focusing on administrative tasks. Greenhouse supports and partners with third-party applications to create a better platform for companies to identify, integrate, purchase, and use disparate recruitment solutions as a cohesive system.
Effective interviews are direct, concise, and filled with substance. Greenhouse offers tools to ensure that interviews rarely get off track, and that employees who’ve been asked to interview potential hires don’t spend time focusing on the wrong topics.
Using Greenhouse, you can create structured interview plans that are repeatable, consistent, and focused on the topics most important to your organization. You can keep a record of which questions your interviewers should ask, and which order those questions should be asked in. This helps you more accurately compare candidates head-to-head.
One way that companies can quantify candidates is by asking interviewers to provide structured feedback after each interview. Greenhouse facilitates this by providing companies with integrated candidate scorecards.
Scorecards are broken up into a few main sections, allowing your interviewers to record things like their overall impressions of candidates, pros and cons, and strengths or weaknesses. A simple grading system instructs your interviewers to rate candidates on skills, traits, and qualifications. You can also add custom questions to your scorecards, and ask interviewers to provide their overall recommendations.
The data that interviewers provide on candidate scorecards is funneled by Greenhouse into a series of comprehensive reports. These reports help hiring managers make data-driven hiring decisions.
Looking at Greenhouse’s reports, you can better understand your candidates and measure innate qualities that would typically be hard to quantify. Pipeline reports enable you to see how your interview pipeline has changed over time. You can also track where top candidates are coming from, which is useful when researching which agencies, job boards, or referrers are providing the best ROI for your company.
Stalled hiring processes lead to candidate drop off. This is one of the reasons why pipelines are so important. With pipelines in place, both hiring managers and candidates stay informed of the next steps throughout the hiring process.
Greenhouse’s pipeline management tools send alerts whenever applications have been sitting in the same stage for too long. This ensures that top candidates never fall through the cracks. Greenhouse also sends automatic notifications when new applications are ready to review, and when decisions need to be made.
Greenhouse integrates seamlessly with many of the third-party apps and tools that have been designed to solve specific recruiting problems. This includes apps that help with sourcing, remote/video interviews, job postings, testing and assessments, social media, scheduling, background checks, HRIS, single sign-on, and employer branding.
Greenhouse uses a simple pricing model that’s based on the number of employees at a company. Greenhouse is designed for all employees, since Greenhouse believes recruiting should be a company-wide effort.
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