Greenhouse Pricing, Features, Reviews & Alternatives

Greenhouse

Applicant Tracking, Recruiting & Onboarding Software

4.5/5 (540 reviews)

Greenhouse overview

What is Greenhouse?

Greenhouse helps give users a competitive advantage when hiring. Staying a step ahead of the competition for talented people requires company-wide engagement. Thousands of successful companies use Greenhouse platform’s intelligent guidance to design and automate all aspects of hiring throughout their organizations to win top talent.

Much more than an ATS, Greenhouse delivers a robust software platform that helps users build a winning hiring culture by driving great candidate interactions at every touch point and keeping everyone on the hiring team engaged and on the same page. With Greenhouse, hiring finally becomes a strategic lever in the business, automating away administrative burden and keeping users ahead. Free from the ad-hoc and "one size fits all" approaches of other systems, companies build great hiring plans for every role, which are further tailored for everyone on the hiring team. Proactive, data-driven insights help users shorten time-to-hire today and continue getting better over time.

Our passionate customer base of 2,000+ people teams means that when users work with Greenhouse, they are not only selecting software, they are joining a movement of forward-thinking companies with proven success. Chosen by more "best places to work" winners than any other software system, and offering an amazing ecosystem of 150+ technology partners all tightly integrated into the Greenhouse platform, Greenhouse is the industry’s innovation pacesetter year after year.
www.greenhouse.io

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, India

Supported languages

English
Greenhouse screenshot: Candidate Scorecard SummaryGreenhouse Founder's StoryGreenhouse screenshot: Job DashboardGreenhouse screenshot: Pipeline TasksGreenhouse screenshot: Interview PlanGreenhouse screenshot: Interview KitsGreenhouse screenshot: Candidate ScorecardGreenhouse screenshot: Source Quality Report

Greenhouse user reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.3
  4.4
  4.5
Kelly M.

Happy Greenhouse User

Used daily for 2+ years
Reviewed 2020-09-25
Review Source: Capterra

Overall pleased with Greenhouse and think it's a solid ATS.

Pros
I chose to use Greenhouse because it was the tool that made the most sense and aligned closest with the recruiting process I built for Calendly. Their scorecards and stages are similar visual and stage how we approach recruiting perfectly. They have been incredibly innovative recently with their new features and upgrades and I continue to be impressed by the product roadmap.

Cons
I think their reporting is not intuitive and feels clunky. I don't think they have a great visualization into pipeline for non recruiters. So if a hiring manager or executive wants to see how a specific role is progressing I don't think it's easy for them to do or see. There are also a lot of clicks to get somewhere or get back to something.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Marc S.

Overall satisfied, though A LOT of manual configuration required

Used daily for less than 6 months
Reviewed 2020-05-19
Review Source: Capterra

Overall experience is positive so far - Apart from the time & effort taken to learn a new product the Talent Acquisition team is enjoying it so far, our Hiring Managers like it, and we've received no negative feedback from applicants. That said, though there are too many parts that need to be changed manually, including many parts of the job templates, salary data assigned to jobs/templates, application questions, application confirmation emails, etc.. There needs to be more focus on put on allowing bulk-edits. It's an arduous, time-consuming task to make updates (to something as simple as a line we might want to add or remove from a job description on benefits we offer) and that time can be spend on more value-creating tasks.

Pros
The amount of integrations Greenhouse with other software is great; The UI is intuitive; Ease of use for hiring managers and interviewers who access the system.

Cons
A tremendous amount of manual work is required during the implementation, and for ongoing updates to job templates. There was also a lack of live or customized training by Greenhouse during implementation - just videos and how-to's on their support page. So I would try my best to figure things out and spend a lot of time manually doing things; then a week or two later, we'd realize something was off or a setting needed to be redone and we'd have to manually re-do it -- Some more hands-on, customized, live help from the get-go and throughout implementation would have been helpful so that we didn't need to spend hours and hours on manual tasks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Scott K.

In 22 years I’ve used lots of ATS products, and love greenhouse

Used daily for 2+ years
Reviewed 2021-02-23
Review Source: Capterra

It’s more fluid of a process with candidates and it is more intuitive.

Pros
Ease of use and how intuitive this takes a candidate through the full life cycle. I’ve worked with icims, jobvite and others and am most impressed with GH.

Cons
The price is too high for small companies to afford, along with lack of customizing options. But I have never found a commercial ATS that is fully customizable.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Anonymous

Phenomenal features, easy to use - but extremely high priced, not great support/export

Used daily for 1-2 years
Reviewed 2018-05-21
Review Source: Capterra

Helpful to map out a recruitment journey in one place. But can be done with more control of your data in many other HR tools.

Pros
Intuitive features and easy to process between steps Helps to ensure consistency between interviews, plans, and third party integrations for staff intake and hiring. Easy to post jobs and link multiple job posts to the same position internally (newer posts get more applications, but don't need a new job inside the portal) Allows for constant hiring, and deep analytics on use of HR teams time and performance - Really not a fit for small or midsize firms, you can tell its great for the enterprise

Cons
- Support is great initially, then is not as helpful after execution (contract lock in) - Pricing is annual, and very high - Hard to justify the ROI for convenience on HR team - Pricing is completely based on size of the company (meaning how much you can afford) vs. the use of the platform or feature set - Prohibitive annual, upfront, and renewal terms - Company tried to renew automatically within contract notification periods, without confirmation/touching base previously, and expected higher contract terms without discussion or proposal - Exporting data is non-functional. Only left with Resumes and not full details, notes, or other data your team may have created (Keep that in mind when spending time analyzing candidates and for legal/compliance) - Really consider how your team will use this, and if it is either a time saver or money maker for recruiting. Chances are, it's not - but it is convenient in one place. But once you're in it - very hard to leave and difficult to offboard.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Louise L.

All-in-one platform for the entire recruiting lifecycle

Used weekly for 6-12 months
Reviewed 2021-02-08
Review Source: Capterra

Overall greenhouse works well for our company, it meets all of our needs for managing candidates.

Pros
We use SaaS for everything so making it easy to configure and setup is very important. Greenhouse has a nice UX for creating candidate pipelines, aligning them to specific roles, and setting up the interview flow. It's very customizable and simplifies the interview process by providing review criteria and rankings. Integrations with LinkedIn and other social media are available. Security permissions can be applied to restrict visibility of job openings and candidates. It's also easy to import candidates via referrals, resumes, or social media.

Cons
UI is pretty sparse and static, with a monotone green theme. It's definitely not as modern as most other SaaS offerings. The UX can be clunky at times with the user not having a clear understanding of where they are.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Greenhouse pricing

Pricing options
Subscription
View Pricing Plans

Greenhouse has three product tiers to support all size teams, and price is based on employee count. Contact Greenhouse to request a demo and get a personalized quote.

Greenhouse features

API
Alerts/Notifications
Applicant Tracking
Assessment Management
Collaboration Tools
Data Import/Export
Mobile Access
Recruitment Management
Reporting & Statistics
Reporting/Analytics
Search/Filter
Self Service Portal

Activity Dashboard (595 other apps)
Customizable Branding (391 other apps)
Employee Database (517 other apps)
Employee Management (501 other apps)
Employee Profiles (417 other apps)
Performance Management (444 other apps)
Third Party Integrations (500 other apps)
Training Management (417 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

GetApp Analysis

Data is the latest player in the growing and evolving recruiting industry. Using the latest in cloud-based technology, recruiters are finding better candidates and conducting more focused interviews. Greenhouse is a recruiting optimization platform that offers end-to-end application tracking tools for companies of all shapes and sizes.

Greenhouse enables recruiters to handle everything from establishing job requirements to selecting top candidates and tracking interview responses. The information that organizations collect through Greenhouse is filtered and used to make smarter, data-driven hiring decisions. Key features include structured interview plans, scorecards and interview kits, reporting and analytics, pipeline management, and source attribution. Greenhouse is most frequently used by creative agencies, healthcare, education and finance companies. It is also used by small to mid-size global companies.


What is Greenhouse?

Greenhouse was developed to meet the needs of growing companies. The web-based recruiting platform aims to remove the barriers to scaling and turn recruiting into a company’s competitive advantage. Companies can manage the hiring pipeline from beginning to end using Greenhouse’s Application Review tool, and they can schedule interview follow ups, configure alerts, and coordinate hiring teams through a centralized system.

In addition to key features, such as structured interview plans, scorecards and interview kits, reporting and analytics, pipeline management, and source attribution, Greenhouse helps companies improve their recruitment performance, rather than focusing on administrative tasks. Greenhouse supports and partners with third-party applications to create a better platform for companies to identify, integrate, purchase, and use disparate recruitment solutions as a cohesive system.


Who is Greenhouse For?

  • Experience level: All experience levels
  • Industry: All industries, including creative agencies, healthcare, education and finance
  • Business size: All business sizes
  • Departments/roles: All departments
  • Budget/point: Pricing is based on the number of employees
  • Example customers: Pinterest, BrightRoll, Vimeo, Airbnb

Main Features

Structured Interview Plans

Effective interviews are direct, concise, and filled with substance. Greenhouse offers tools to ensure that interviews rarely get off track, and that employees who’ve been asked to interview potential hires don’t spend time focusing on the wrong topics.

Using Greenhouse, you can create structured interview plans that are repeatable, consistent, and focused on the topics most important to your organization. You can keep a record of which questions your interviewers should ask, and which order those questions should be asked in. This helps you more accurately compare candidates head-to-head.

Scorecards

One way that companies can quantify candidates is by asking interviewers to provide structured feedback after each interview. Greenhouse facilitates this by providing companies with integrated candidate scorecards.

Scorecards are broken up into a few main sections, allowing your interviewers to record things like their overall impressions of candidates, pros and cons, and strengths or weaknesses. A simple grading system instructs your interviewers to rate candidates on skills, traits, and qualifications. You can also add custom questions to your scorecards, and ask interviewers to provide their overall recommendations.

Reporting and Analytics

The data that interviewers provide on candidate scorecards is funneled by Greenhouse into a series of comprehensive reports. These reports help hiring managers make data-driven hiring decisions.

Looking at Greenhouse’s reports, you can better understand your candidates and measure innate qualities that would typically be hard to quantify. Pipeline reports enable you to see how your interview pipeline has changed over time. You can also track where top candidates are coming from, which is useful when researching which agencies, job boards, or referrers are providing the best ROI for your company.

Pipeline Management

Stalled hiring processes lead to candidate drop off. This is one of the reasons why pipelines are so important. With pipelines in place, both hiring managers and candidates stay informed of the next steps throughout the hiring process.

Greenhouse’s pipeline management tools send alerts whenever applications have been sitting in the same stage for too long. This ensures that top candidates never fall through the cracks. Greenhouse also sends automatic notifications when new applications are ready to review, and when decisions need to be made.


Integrations

Greenhouse integrates seamlessly with many of the third-party apps and tools that have been designed to solve specific recruiting problems. This includes apps that help with sourcing, remote/video interviews, job postings, testing and assessments, social media, scheduling, background checks, HRIS, single sign-on, and employer branding.


Pricing

Greenhouse uses a simple pricing model that’s based on the number of employees at a company. Greenhouse is designed for all employees, since Greenhouse believes recruiting should be a company-wide effort.


Bottom Line

  • Helps companies improve recruiting performance
  • Centralized hiring processes drive team collaboration
  • Offers a way to make data-driven hiring decisions
  • Removes the barriers to scaling
  • Pricing based on the number of employees

Videos and tutorials

Additional information for Greenhouse

Key features of Greenhouse

  • Custom interview plans
  • Automated job approvals
  • Candidate scorecards
  • Tailored interview kits
  • Job board syndication
  • Automated social media posts
  • Online ppplications
  • Talent pool management
  • Referral submission & tracking
  • Agency portal
  • Interview scheduling
  • LinkedIn recruiter integration
  • Structured interview feedback
  • Bulk communication with candidates
  • Configurable notifications & alerts
  • Offer & rejection Letters
  • Open APIs
  • Google Analytics
  • Talent acquisition
  • HRIS integration
  • SMTP relay
  • Configurable session time outs
  • Follow-up reminders
  • Ad hoc reporting
  • Applicant workflow
  • Assignment management
  • Audit trail
  • Automatic notifications
  • Automatic reminders
  • Boolean search
  • Calendar management
  • Calendar sync with Google
  • Campaign planning
  • Collaborative review
  • Communication management
  • Compliance measurement
  • Configurable workflow
  • CRM integration
  • Customizable reporting
  • Data connectors
  • Document templates
  • Email integration
  • Enterprise applications
  • Full text search
  • Jobs board
  • Microsoft Outlook integration
  • Multiple user accounts
  • Permission management
  • Pipeline management
  • Predictive analytics
  • Real time reporting
  • Real time updates
  • Referral tracking
  • Requisition management
  • Resume database
  • Resume parsing
  • Targeted search
  • Secure data storage
  • Secure login
  • Single sign on
  • Social media integration
  • To-do list
  • Mobile alerts
  • Application security
  • Resume search
  • Duplicate detection
  • Multi-organization structures
  • Action plans
  • Feedback collection
  • Data import/export
  • Scheduled reporting
  • Demographic data
  • Recruiting management
  • Custom fields
  • Email templates
  • Pipeline reports
  • Scheduled emails
  • Surveys & feedback
  • Applicant tracking
  • Dynamic workflow
  • Filtered views
  • Prospecting tools
  • Scorecarding
  • Approval process control
  • Customizable approvals
  • Advanced reporting & analytics
  • Action item tracking
  • Availability indicator
  • Resume management
  • Referral source tracking
  • Best practices repository
  • SOCII disaster recovery
  • Tagging
  • Performance reports
  • Document management
  • Collaboration tools
  • Bulk send
  • Data migration
  • @mentions
  • Event management
  • User management
  • Employee onboarding
View All Features

Benefits

Empower everyone to play their part with collaboration tools and fine-grained permissions
Deliver a consistent candidate experience with Custom Interview Kits and Scorecards that help interviewers assess the right skills and traits in candidates
Mitigate bias with a structured hiring process and data-driven hiring decisions

Centralize all recruiting efforts onto a single source of truth for all team members
Dive into a pipeline view of any role paired with a holistic view of candidate activity
Stay on top of the game with alerts, tasks, and notifications

Inspire continual improvement by tracking insightful and actionable metrics.
Analyze 30+ Core reports for at a glance reporting, including source quality, time to fill, and offer acceptance rate)
Connect reports to Google sheets and seamlessly refresh for easy analysis and collaboration
Leverage machine learning and predictive analytics uncovering the likelihood of making an on-time hire