Greenhouse Pricing, Features, Reviews & Comparison of Alternatives

Greenhouse

Applicant Tracking, Recruiting & Onboarding Software

4.5/5 (502 reviews)

Greenhouse overview

What is Greenhouse?

Greenhouse helps give users a competitive advantage when hiring. Staying a step ahead of the competition for talented people requires company-wide engagement. Thousands of successful companies use Greenhouse platform’s intelligent guidance to design and automate all aspects of hiring throughout their organizations to win top talent.

Much more than an ATS, Greenhouse delivers a robust software platform that helps users build a winning hiring culture by driving great candidate interactions at every touch point and keeping everyone on the hiring team engaged and on the same page. With Greenhouse, hiring finally becomes a strategic lever in the business, automating away administrative burden and keeping users ahead. Free from the ad-hoc and "one size fits all" approaches of other systems, companies build great hiring plans for every role, which are further tailored for everyone on the hiring team. Proactive, data-driven insights help users shorten time-to-hire today and continue getting better over time.

Our passionate customer base of 2,000+ people teams means that when users work with Greenhouse, they are not only selecting software, they are joining a movement of forward-thinking companies with proven success. Chosen by more "best places to work" winners than any other software system, and offering an amazing ecosystem of 150+ technology partners all tightly integrated into the Greenhouse platform, Greenhouse is the industry’s innovation pacesetter year after year.
www.greenhouse.io

Pricing

Value for money
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Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, Europe and 4 other markets, India, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English
Greenhouse screenshot: Candidate Scorecard SummaryGreenhouse Founder's StoryGreenhouse screenshot: Job DashboardGreenhouse screenshot: Pipeline TasksGreenhouse screenshot: Interview PlanGreenhouse screenshot: Interview KitsGreenhouse screenshot: Candidate ScorecardGreenhouse screenshot: Source Quality Report

Greenhouse reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.3
  4.4
  4.5
Avni Shah

Solid ATS

Used daily for 2+ years
Reviewed 2019-03-12
Review Source: Capterra

Overall, I've had a positive experience with Greenhouse. I like that you can schedule interviews in it as it connects to google calendar or outlook. The customization of scorecards is a huge plus so you can make sure interviewers are testing on accurate material. I love also how greenhouse sends automatic reminders to interviewers to submit their scorecard. This eliminates unnecessary emails from me. If your a small company, I think your really benefit from Greenhouse.

Pros
Greenhouse is an easy ATS to use. It's easy to create job reqs, job posts, and you can customize your evaluation form aka scorecard. When we initially got Greenhouse, we set up training sessions with interview teams on how to use the platform. Majority of the feedback we received from our interviews teams was that it was extremely easy to use. I also loved how greenhouse has tutorials so we were able to leverage that as well. Customer support has been wonderful, anytime we've had an issue, we can easily connect and chat to a customer service agent. I also love the share jobs to social media feature where you can connect your linkedin through greenhouse and share jobs that your company has.

Cons
The metrics can be improved on. I wish there were more metrics on how many people in the company share the most jobs to their social network. Also, sometimes customizing reports can be a bit difficult. There has been some instances where it took some time for a report to pop up.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Great tool for smaller companies with limited reporting needs

Used daily for 2+ years
Reviewed 2020-03-03
Review Source: Capterra

We've been using greenhouse for a number of years and it has served it's purpose.

Pros
Simple use, fairly intuitive process, ability to capture all candidate info in on place, high level reporting,

Cons
Customized reporting is a challenge, the "off the shelf" reports are too elementary, uncertain how large the platform can scale

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Anonymous

Makes the Recruiting Process Quick and Easy

Used occasionally for 2+ years
Reviewed 2019-12-15
Review Source: Capterra

Greenhouse has made it easy and straightforward when it comes to the recruiting process. I have leveraged it as someone who is interviewing/searching for candidates as well as someone who has referred others to different positions. It is an easy to use tool from a user perspective with reminders and an easy to use platform.

Pros
Greenhouse has made it very easy to follow the recruiting process - whether it is a referral or it is someone joining my team. It is very easy to see feedback, look at resumes, and review candidates after the interview.

Cons
I really like the software and haven't had anything I don't like about it. That said, I am just a user and don't know much about the setup process or the reporting functionality.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Anonymous

Phenomenal features, easy to use - but extremely high priced, not great support/export

Used daily for 1-2 years
Reviewed 2018-05-21
Review Source: Capterra

Helpful to map out a recruitment journey in one place. But can be done with more control of your data in many other HR tools.

Pros
Intuitive features and easy to process between steps Helps to ensure consistency between interviews, plans, and third party integrations for staff intake and hiring. Easy to post jobs and link multiple job posts to the same position internally (newer posts get more applications, but don't need a new job inside the portal) Allows for constant hiring, and deep analytics on use of HR teams time and performance - Really not a fit for small or midsize firms, you can tell its great for the enterprise

Cons
- Support is great initially, then is not as helpful after execution (contract lock in) - Pricing is annual, and very high - Hard to justify the ROI for convenience on HR team - Pricing is completely based on size of the company (meaning how much you can afford) vs. the use of the platform or feature set - Prohibitive annual, upfront, and renewal terms - Company tried to renew automatically within contract notification periods, without confirmation/touching base previously, and expected higher contract terms without discussion or proposal - Exporting data is non-functional. Only left with Resumes and not full details, notes, or other data your team may have created (Keep that in mind when spending time analyzing candidates and for legal/compliance) - Really consider how your team will use this, and if it is either a time saver or money maker for recruiting. Chances are, it's not - but it is convenient in one place. But once you're in it - very hard to leave and difficult to offboard.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Anonymous

Works OK from perspective of an interviewer, not great.

Used monthly for 1-2 years
Reviewed 2020-02-22
Review Source: Capterra

Greenhouse does what it needs to do, but could be better at creating a more efficient UX around interview note taking/feedback.

Pros
I use Greenhouse mostly as someone who interviews candidates for our open roles, and to that end much of my interaction with the software is taking notes on candidates and making recommendations. I appreciate how Greenhouse makes it easy for me to view candidates resumes+screening questionnaire answers in context, and has a Google Calendar integration so that I don't have to spend the time digging through greenhouse for info on upcoming candidate interviews.

Cons
Adding notes/feedback around a candidate's interview performance is difficult in Greenhouse— especially with the lack of formatting (i.e. can't do bullets) in the text fields. I always take raw notes in GDocs and have to format/transfer back over to Greenhouse, which creates friction and wastes time. I wonder if there's a way to decrease that friction and make it so that I can more easily take notes directly in Greenhouse.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Greenhouse pricing

Greenhouse has three product tiers to support all size teams, and price is based on employee count. Contact Greenhouse to request a demo and get a personalized quote.

Greenhouse features

API
Applicant Tracking
Automatic Notifications
Customizable Reporting
Data Import/Export
Employee Onboarding
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics

Activity Dashboard (387 other apps)
Activity Tracking (235 other apps)
Customizable Branding (284 other apps)
Employee Database (251 other apps)
Employee Management (312 other apps)
Employee Portal (243 other apps)
Employee Self Service (234 other apps)
Performance Management (225 other apps)
Self Service Portal (275 other apps)
Third Party Integration (306 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

GetApp Analysis

Data is the latest player in the growing and evolving recruiting industry. Using the latest in cloud-based technology, recruiters are finding better candidates and conducting more focused interviews. Greenhouse is a recruiting optimization platform that offers end-to-end application tracking tools for companies of all shapes and sizes.

Greenhouse enables recruiters to handle everything from establishing job requirements to selecting top candidates and tracking interview responses. The information that organizations collect through Greenhouse is filtered and used to make smarter, data-driven hiring decisions. Key features include structured interview plans, scorecards and interview kits, reporting and analytics, pipeline management, and source attribution. Greenhouse is most frequently used by creative agencies, healthcare, education and finance companies. It is also used by small to mid-size global companies.


What is Greenhouse?

Greenhouse was developed to meet the needs of growing companies. The web-based recruiting platform aims to remove the barriers to scaling and turn recruiting into a company’s competitive advantage. Companies can manage the hiring pipeline from beginning to end using Greenhouse’s Application Review tool, and they can schedule interview follow ups, configure alerts, and coordinate hiring teams through a centralized system.

In addition to key features, such as structured interview plans, scorecards and interview kits, reporting and analytics, pipeline management, and source attribution, Greenhouse helps companies improve their recruitment performance, rather than focusing on administrative tasks. Greenhouse supports and partners with third-party applications to create a better platform for companies to identify, integrate, purchase, and use disparate recruitment solutions as a cohesive system.


Who is Greenhouse For?

  • Experience level: All experience levels
  • Industry: All industries, including creative agencies, healthcare, education and finance
  • Business size: All business sizes
  • Departments/roles: All departments
  • Budget/point: Pricing is based on the number of employees
  • Example customers: Pinterest, BrightRoll, Vimeo, Airbnb

Main Features

Structured Interview Plans

Effective interviews are direct, concise, and filled with substance. Greenhouse offers tools to ensure that interviews rarely get off track, and that employees who’ve been asked to interview potential hires don’t spend time focusing on the wrong topics.

Using Greenhouse, you can create structured interview plans that are repeatable, consistent, and focused on the topics most important to your organization. You can keep a record of which questions your interviewers should ask, and which order those questions should be asked in. This helps you more accurately compare candidates head-to-head.

Scorecards

One way that companies can quantify candidates is by asking interviewers to provide structured feedback after each interview. Greenhouse facilitates this by providing companies with integrated candidate scorecards.

Scorecards are broken up into a few main sections, allowing your interviewers to record things like their overall impressions of candidates, pros and cons, and strengths or weaknesses. A simple grading system instructs your interviewers to rate candidates on skills, traits, and qualifications. You can also add custom questions to your scorecards, and ask interviewers to provide their overall recommendations.

Reporting and Analytics

The data that interviewers provide on candidate scorecards is funneled by Greenhouse into a series of comprehensive reports. These reports help hiring managers make data-driven hiring decisions.

Looking at Greenhouse’s reports, you can better understand your candidates and measure innate qualities that would typically be hard to quantify. Pipeline reports enable you to see how your interview pipeline has changed over time. You can also track where top candidates are coming from, which is useful when researching which agencies, job boards, or referrers are providing the best ROI for your company.

Pipeline Management

Stalled hiring processes lead to candidate drop off. This is one of the reasons why pipelines are so important. With pipelines in place, both hiring managers and candidates stay informed of the next steps throughout the hiring process.

Greenhouse’s pipeline management tools send alerts whenever applications have been sitting in the same stage for too long. This ensures that top candidates never fall through the cracks. Greenhouse also sends automatic notifications when new applications are ready to review, and when decisions need to be made.


Integrations

Greenhouse integrates seamlessly with many of the third-party apps and tools that have been designed to solve specific recruiting problems. This includes apps that help with sourcing, remote/video interviews, job postings, testing and assessments, social media, scheduling, background checks, HRIS, single sign-on, and employer branding.


Pricing

Greenhouse uses a simple pricing model that’s based on the number of employees at a company. Greenhouse is designed for all employees, since Greenhouse believes recruiting should be a company-wide effort.


Bottom Line

  • Helps companies improve recruiting performance
  • Centralized hiring processes drive team collaboration
  • Offers a way to make data-driven hiring decisions
  • Removes the barriers to scaling
  • Pricing based on the number of employees

Videos and tutorials

Additional information for Greenhouse

Key features of Greenhouse

  • Custom interview plans
  • Automated job approvals
  • Candidate scorecards
  • Tailored interview kits
  • Job board syndication
  • Automated social media posts
  • Online ppplications
  • Talent pool management
  • Referral submission & tracking
  • Agency portal
  • Interview scheduling
  • LinkedIn recruiter integration
  • Structured interview feedback
  • Bulk communication with candidates
  • Configurable notifications & alerts
  • Offer & rejection Letters
  • Open APIs
  • Google Analytics
  • Talent acquisition
  • HRIS integration
  • SMTP relay
  • Configurable session time outs
  • Follow-up reminders
  • Ad hoc reporting
  • Applicant workflow
  • Assignment management
  • Audit trail
  • Automatic notifications
  • Automatic reminders
  • Boolean search
  • Calendar management
  • Calendar sync with Google
  • Campaign planning
  • Collaborative review
  • Communication management
  • Compliance measurement
  • Configurable workflow
  • CRM integration
  • Customizable reporting
  • Data connectors
  • Document templates
  • Email integration
  • Enterprise applications
  • Full text search
  • Jobs board
  • Microsoft Outlook integration
  • Multiple user accounts
  • Permission management
  • Pipeline management
  • Predictive analytics
  • Real time reporting
  • Real time updates
  • Referral tracking
  • Requisition management
  • Resume database
  • Resume parsing
  • Targeted search
  • Secure data storage
  • Secure login
  • Single sign on
  • Social media integration
  • To-do list
  • Mobile alerts
  • Application security
  • Resume search
  • Duplicate detection
  • Multi-organization structures
  • Action plans
  • Feedback collection
  • Data import/export
  • Scheduled reporting
  • Demographic data
  • Recruiting management
  • Custom fields
  • Email templates
  • Pipeline reports
  • Scheduled emails
  • Surveys & feedback
  • Applicant tracking
  • Dynamic workflow
  • Filtered views
  • Prospecting tools
  • Scorecarding
  • Approval process control
  • Customizable approvals
  • Advanced reporting & analytics
  • Action item tracking
  • Availability indicator
  • Resume management
  • Referral source tracking
  • Best practices repository
  • SOCII disaster recovery
  • Tagging
  • Performance reports
  • Document management
  • Collaboration tools
  • Bulk send
  • Data migration
  • @mentions
  • Event management
  • User management
  • Employee onboarding
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Benefits

Empower everyone to play their part with collaboration tools and fine-grained permissions
Deliver a consistent candidate experience with Custom Interview Kits and Scorecards that help interviewers assess the right skills and traits in candidates
Mitigate bias with a structured hiring process and data-driven hiring decisions

Centralize all recruiting efforts onto a single source of truth for all team members
Dive into a pipeline view of any role paired with a holistic view of candidate activity
Stay on top of the game with alerts, tasks, and notifications

Inspire continual improvement by tracking insightful and actionable metrics.
Analyze 30+ Core reports for at a glance reporting, including source quality, time to fill, and offer acceptance rate)
Connect reports to Google sheets and seamlessly refresh for easy analysis and collaboration
Leverage machine learning and predictive analytics uncovering the likelihood of making an on-time hire