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Greenhouse vs Gem Comparison (2026)

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Good recommendations?

Greenhouse

Gem

Overview

Greenhouse is the Orchestrated Hiring Ecosystem, bringing employers and job seekers together in one place to make hiring work for everyone in the AI era. With sourcing, interviewing and ATS solutions, you can run every stage of hiring with security, governance and responsible AI built-in.

Gem is the AI-first recruiting platform built for better outcomes, not more tools.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

135

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

765

450

260

Value for money

Ease of use

Features

Customer support

78%

would recommend this app

4.7

125

Value for money

Ease of use

Features

Customer support

91%

would recommend this app

Pros

“For a team like ours at Built, currently moving to a 65% strategic/35% reactive split, we find ourselves having to build external AI orchestration or buy third-party tools to handle what should be native: high-volume fraud prevention, complex auto-scheduling, and bulk workflow efficiency.”

Ashley G.

Senior Talent Partner

“The ability to build specific role scorecards ensures we maintain a high bar for talent even as we scale.”

Ashley G.

Senior Talent Partner

“It is quite pricey and a bit difficult for our hiring model, we have a unique model which our employee numbers fluctuate.”

Tracy W.

Talent Acquisition Lead

Pros

“The next step was to review several on-demand webinars before another targeted session could be scheduled.”

Anthony S.

CPO

“Gem has provided us with improved reporting capabilities and enabled us to effectively manage recruiting campaigns.”

Gedion B.

Customer Manager

“The tool can definitely be improved to improve the sourcer/recruiter experience but I'm glad GEM is part of our sourcing workflow!”

Mathieu L.

Recruiter

Cons

“It takes a lot of manual effort to set up a job properly, or to do something as simple as pulling up a job description, and its internal reporting often requires exporting data to Excel to get real insights.”

Ashley G.

Senior Talent Partner

“Automation Gaps: Native scheduling still lacks the complexity needed for an AI-native function, currently consuming 1,000–1,700 hours of team capacity annually.”

Ashley G.

Senior Talent Partner

“Additionally, the resume parsing was not always accurate, which sometimes required manual corrections and added extra time to the hiring process.”

Nikhil C.

Recruitment Partner

Cons

“It is on the expensive side, especially since you still need another tool for actual sourcing.”

Cynthia B.

Talent Acquisition Team Lead

“Sometimes the plug-in can be a bit buggy and unusuableSometimes candidate first and last names don;'t auto-populateI wish there was a clearer distinction (or I better understood) why to use Gem projects vs. LinkedIn RecruiterGiven how expensive LinkedIn Recruiter is and how tight the economy is at the moment, I wish there were more features and/or product design choices that make Gem a tool that can offer significant value even when not paired with a LinkedIn Recruiter seat ”

Samuel V.

Recruitment Manager

“In 2021 product was good But in 2022 the product went completely downhill following mass layoffs Account Management is unreachable, and customer support do not understand the productUser Account can be terminated at any point with no explanation Over 100,00 candidates lost Millions of dollars in potential deals down the drain”