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Gusto vs APS Payroll Comparison

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Overview

Category Leaders

With Gusto, you get modern HR features like payroll, benefits, hiring, management resources, and more — all in one place....

Automatic Payroll Systems (APS) makes payroll and HR easier for our customers.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

6

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

50

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

3.8K

5

4

3

2

1

2.8K

785

142

39

54

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.6

621

5

4

3

2

1

425

165

25

4

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Its super simple to use and easy to get around to the information i'm looking for. I really like the fun things they send when you get paid.
We use it for payroll and benefits and its simple and effective. The customer service is also great as they are "human" because they actually listen and answer questions.
Not only do they make it easy to use the platform, the dashboard and overall experience with their tool is pleasant and truly great.

Pros

My overall experience with APS has been outstanding, will always recommend them to anyone.
The recruiting/hire feature has saved me hours of work in relation to on-boarding. It's been amazing to have the seamless transfer of employee data into payroll.
Being able to combine payroll AND HR online is amazing. I love the reporting options I have and that I can still run payroll in house but have APS handle the taxes so they are done correctly.

Cons

Tax calculations and deductions for each employee is difficult to achieve with the software. Leave management is restricted to admininistrator alone.
I now use a different service because I was tired of the lack of organization in this regard, and the implication that by expecting more, I was being unreasonable.
My biggest frustration is inability to sign documents. I still have to use Docusign then upload the documentation into the individual profiles instead of kicking it off directly during onboarding.

Cons

The only thing I dislike was the initial integration. I misunderstood what APS would do, and thought we were hiring someone to actually process our weekly payroll.
And we dislike that you have to use the drop down when correcting time sheets instead just being able to type in the correct time.
Comments are necessary if a punch is missed: for example, if an employee forgot to clock in from lunch, they would have to enter the comment "missed clock in after lunch 12:15" before they clock out.
  • Vendor responds to reviews
  • Last review11 days ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features67
  • 401(k) Tracking
  • ACA Reporting
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Benefits Administration Outsourcing
  • Benefits Dashboard
  • Benefits Management
  • COBRA Administration
  • Candidate Profiles
  • Candidate Tracking
  • Career Development
  • Check Printing
  • Collaboration Tools
  • Compensation Management
  • Compliance Management
  • Customizable Reports
  • Data Import/Export
  • Deduction Management
  • Direct Deposit
  • Disability Insurance Administration
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Feedback Management
  • For Accountants
  • For Cloud
  • For Small Businesses
  • HIPAA Compliant
  • HR Management
  • HSA/FSA Administration
  • Health Insurance Administration
  • Job Posting
  • Learning & Development
  • Life Insurance Administration
  • Mobile Access
  • Multi-State
  • Onboarding
  • Online Benefits Enrollment
  • Orientation Workflow Management
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Performance Management
  • QuickBooks Integration
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retirement Plan Management
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Task Management
  • Tax Calculation
  • Tax Compliance
  • Third-Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Workflow Management
  • Total features50
  • 401(k) Tracking
  • ACA Reporting
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Benefits Administration Outsourcing
  • Benefits Dashboard
  • Benefits Management
  • COBRA Administration
  • Candidate Profiles
  • Candidate Tracking
  • Career Development
  • Check Printing
  • Collaboration Tools
  • Compensation Management
  • Compliance Management
  • Customizable Reports
  • Data Import/Export
  • Deduction Management
  • Direct Deposit
  • Disability Insurance Administration
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Feedback Management
  • For Accountants
  • For Cloud
  • For Small Businesses
  • HIPAA Compliant
  • HR Management
  • HSA/FSA Administration
  • Health Insurance Administration
  • Job Posting
  • Learning & Development
  • Life Insurance Administration
  • Mobile Access
  • Multi-State
  • Onboarding
  • Online Benefits Enrollment
  • Orientation Workflow Management
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Performance Management
  • QuickBooks Integration
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retirement Plan Management
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Task Management
  • Tax Calculation
  • Tax Compliance
  • Third-Party Integrations
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Workflow Management

Integrations

  • Total integrations151
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter/X
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud
  • Total integrations4
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter/X
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud

User reviews that mention these apps

JD
AvatarImg

Jeffery D.

Retail, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Gusto logo

Gusto

Not very ethical

Reviewed a year ago

Very poor service and they really do not care about fixing problems they cause

Pros

see some good things but the bad offsets the good

Cons

customer service and taking payroll and not paying employees for 4 day after payroll suppose to pay

AR
AvatarImg

Verified reviewer

Insurance, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Gusto logo

Gusto

Small Business = Great Tool

Reviewed 5 years ago
Pros

Less fees than traditional payroll software.

Cons

Payroll is run substantially sooner than other payroll software, with processing and payday taking about 4 business days.

NG
AvatarImg

Nina G.

Health, Wellness and Fitness, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gusto logo

Gusto

Great for Small Businesses with Minimal Employees

Reviewed 3 years ago

Affordable option that made payroll and employee tracking easy and quick.

Pros

Easy to use and effective for managing our small business. Price is appropriate for how much management we need. Very user friendly and walks you through everything you need for compliance step-by-step. We were able to get a hold of customer service very easily when we had a question. The auto-generated PPP forgiveness information was also great.

Cons

Our payroll schedule didn't sync up to any of the options but it was still easy to use to run payroll.

BD
AvatarImg

Brenda D.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gusto logo

Gusto

Highly recommended

Reviewed 3 years ago

I recommend Gusto payroll to ALL my clients that have payroll

Pros

Ease of use, intuitive, tax compliance in ALL 50 STATES!

Cons

Wait times can be too long when contacting support

AvatarImg
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Christina M.

Consumer Services, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gusto logo

Gusto

Gusto is all you need

Reviewed 5 years ago

Payroll

Pros

Gusto stands out from the crowd by providing consistent, reliable services we can all count on.

Cons

There is nothing I didn’t like. I liked everything.

SS
AvatarImg

Steven S.

Real Estate, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Gusto logo

Gusto

Payroll Product Review

Reviewed 3 years ago

Payroll

Pros

The ease in the ability of a bookkeeper to track and print payroll reports as needed.

Cons

I did not have any issues while using this product

MH
AvatarImg

Michael H.

Accounting, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Gusto logo

Gusto

Affordable but poor

Reviewed 5 years ago

I chose Gusto because they seemed to have it all - great price, online access, intuitive software, etc. But after using them for about a year or more I wish that there was another company that I could find to replace them. Their customer support takes several days to resolve simple software issues (e.g. pay period change feature won't work) and the assigned "partner" at Gusto is just a glorified salesman. But I ultimately stay with Gusto because most of my clients are single-member S-Corps and don't need all of the bells and whistles other HR platforms force you to pay for.

Pros

Auto pilot payroll, self-help online payroll, intuitive software, affordable.

Cons

Customer support, software glitches, tax filing mistakes.

AvatarImg
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Erica W.

1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Gusto logo

Gusto

Most Simple, Cost Effective Payroll System Available

Reviewed 9 years ago

We switched to Zenpayroll after being with ADP for a couple of years. ADP had an over-complex interface and a very costly fee structure. We trialed Wave Payroll which was an improvement but still not as streamlined as we were looking for and the payroll functions were a bit clunky. ZenPayroll has literally been a godsend. It probably takes less than 3 minutes to run a payroll, the team likes the quirky payday emails they get and the cost structure is scalable for a business of ANY size.

Pros

Simple interface with easy functionality

Cons

Missing total payroll cost before processing.

AR
AvatarImg

Verified reviewer

Real Estate, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Gusto logo

Gusto

Great software

Reviewed 5 years ago
Pros

Great software. A little pricey for what it does but customer service is easy to work with.

Cons

Submitting payroll can be time consuming

AR
AvatarImg

Verified reviewer

Law Practice, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gusto logo

Gusto

Great payroll product

Reviewed 5 years ago

Really great.

Pros

It makes paying quarterly taxes a cinch! Very easy to use interface.

Cons

They withdraw payroll from your account about 5 days before payroll is paid out. That's a long time in my opinion.

NS
AvatarImg

Nathan S.

Information Technology and Services, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gusto logo

Gusto

So easy to use

Reviewed 5 years ago
Pros

Our payroll is now on auto pilot making payroll super easy

Cons

Switch in the middle of the year for NY customers required extra effort

JS
AvatarImg

John S.

Education Management, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Gusto logo

Gusto

Good program

Reviewed 5 years ago
Pros

Ease of access use in terms of adding and deleting personal in regards to payroll.

Cons

Difficult to use for internal payroll policies.

DR
AvatarImg

Damon R.

Telecommunications, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Gusto logo

Gusto

Gusto review

Reviewed 2 years ago

Overall gusto was a decent company

Pros

The look the website had was pretty cool

Cons

I did not like payroll verification process

MW
AvatarImg

Mary W.

Real Estate, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gusto logo

Gusto

Best Payroll Service

Reviewed 5 years ago
Pros

EXTREMELY user friendly with so many features and customization

Cons

No cons! I have experience with several payroll companies and have never found a payroll company that I had no complaints about!

AR
AvatarImg

Verified reviewer

Retail, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gusto logo

Gusto

Great for Ongoing Payroll

Reviewed 4 years ago

Overall this would be great but because we needed to file reports for the previous year this did not work for us.

Pros

I like the fact that this software handles not just payroll and checks but also calculates and remits payroll taxes.

Cons

Not really something that matters for most people, but Gusto cannot file reports for payroll periods that it did not process payroll.

km
AvatarImg

kristen m.

Accounting, 201-500 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Gusto logo

Gusto

More positives than negatives!

Reviewed 5 years ago
Pros

I love that I get instant notifications within the dashboard.

Cons

Not as customizable as other payroll programs.

AR
AvatarImg

Verified reviewer

Entertainment, 501-1,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gusto logo

Gusto

Easy and Reliable

Reviewed 5 years ago

easy solution after setup is done it takes about one minute every two weeks!

Pros

The easy understanding of the interface!

Cons

Unfortunately, My ability to forget run payroll

AR
AvatarImg

Verified reviewer

Research, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Gusto logo

Gusto

Gusto is one of the best software that handle your firm expenses

Reviewed 3 years ago

the overall experience with gusto is that it save me a lot of time and do calculation of my employees salaries and that saves me a lot of efforts

Pros

what i like the most about gusto is payroll on autopilot which is handling the payroll when u don't need to control payroll again

Cons

what i like least about gusto that the support team isn't available 24/7

LM
AvatarImg

Lissette M.

Veterinary, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gusto logo

Gusto

Gusto is great

Reviewed 2 years ago

Payroll management

Pros

Great interphase, great user experience, user-friendly, and just beautiful to look at.

Cons

Features are fine for what I use. In the future, if my team expands and I need to use more features I will put a review.

CH
AvatarImg

Christine H.

Accounting, 501-1,000 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gusto logo

Gusto

Painless payroll

Reviewed 5 years ago

The payroll is easy to use and customer support is good. If you make and error just cancel payroll on same day before 7 pm and redo it. Great feature.

Pros

Simple and straight forward payroll. Even with work arounds on special payroll runs

Cons

Customization on reporting. There are standard reports and very little ways to adjust.

EK
AvatarImg

Eli K.

Computer Software, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gusto logo

Gusto

Great product!

Reviewed a year ago

Amazing support! Great UX! We have been using gusto for over a year now and I am amazed at how easy and transparent they are with everything payroll related!

Pros

Gusto is super easy to use and make payroll & payroll taxes super seamless!

Cons

I was unable to offer health insurance to just myself prior to hiring additional employees.

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Chris H.

Accounting, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Gusto logo

Gusto

Easy to use and great support

Reviewed 6 years ago

Simple payroll

Pros

It is a simple to setup, use, and to fix problems. There is a lot of customization and the support is great.

Cons

Not much to say here. They help with a lot of things. That is not to say there aren't flaws or areas to improve, just nothing that really comes to mind.

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Carlos C.

Food & Beverages,

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Gusto logo

Gusto

Amazing payroll system.

Reviewed 6 years ago

Efficient Payroll!

Pros

They handle all the hard work for payroll, Love the user interface, it's one of a kind! It is also very easy to use.

Cons

I really think they could use a mobile app. Other than minor bugs, I really can't come up with negative feedback. It's simply the best payroll system.

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Anuj V.

Computer & Network Security, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Gusto logo

Gusto

great features, but non existent support

Reviewed 2 years ago

payroll, taxes

Pros

If you don't ever need to reach out to support, this app is great. It allowed me to setup and run payroll for over a year, until I ran into a billing issue. Trying to get past their 'intelligent' chatbot - was a challenge. Whoever wrote that should be fired. It provides no way to get out of a loop and get to a customer rep. In any case, this is the reason I will not return to gusto - for those times that you need a human, none is available.

Cons

customer support is missing. actual humans, not bots.

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Dylan W.

Biotechnology, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Gusto logo

Gusto

Reliable software for direct deposit & tax

Reviewed 2 years ago
Pros

I like that they also store your tax information on it and you can just download it when filing taxes. I haven't encountered any problems for a couple years using it on direct deposit.

Cons

Can't say much. It's pretty easy to use for payroll, compared to some other payroll software I've used this one is probably the best.