Kiva Work - 2026 Pricing, Features, Reviews & Alternatives

Kiva Work is fully automated and data-driven survey platform solution that helps businesses conduct employee satisfaction surveys. The software allows companies to act on employee feedback.

The software offers the following features:

1. Real-time insights automatically - Kiva Work helps users understand satisfaction and productivity variance between locations, teams, departments and supervisors.

2. Unleash productivity potential - Kiva Work automatically collects employee feedback, analyses it, and then delivers back the insights users need to improve their business, in real time.

3. Fully automated - No more crafting email, sending remainders, localization or creating reports and sending them to management. Kiva Work automates all that for the users.

4. Proactive management and alerts - provides notifications based on answer rates to fix and improve operations proactively and in real-time.

5. Biggest question pack - Allows users to choose from hundreds of pre-made questions and topics, or create their own.

6. Multichannel - Helps ramp up user answer rates and reach their employees in the best way via SMS, Email, Microsoft Teams or Slack.

7. Manager Access - With Kiva Work users can allow everyone to login and control exactly what they see.

8. Monitor specific areas - Taps into different layers of the user's organization. Whether they want to view their data by team, supervisor or location.

9. Time saver - It takes a few minutes to set up professional survey automation. Users can select theirs from hundreds of premade questions or create their own.

10. Five stars partner - The customer success team is here to help. The user's company will have a dedicated Kiva Work contact person that helps them improve their process regularly.

11. Security - All data is processed according to industry standards and stored on secure servers.

With Kiva Work users have three comprehensive survey types they can implement based on their needs.

1. Automation Surveys - Kivaworks employee satisfaction automation allows users to frequently, quickly, and easily measure employee experience and organizational health. Kivawork allows users to get closer to their employee engagement and track improvements over time with more frequent feedback from their employees. Users can track progress on company-wide level or based on locations, teams and supervisors.

2. Pulse surveys - Pulse surveys are becoming increasingly popular for employee feedback. Most people understand that they are one question surveys that can be conducted anytime to gather feedback and insight on a specific topic or area of business.

3. 360° survey - A 360 degree survey is a process that solicits feedback on employee performance from several different sources: from managers, from peers, from reports, and from a self-assessment. 360 degree surveys tend to be more helpful in the development of future performance than in creating metrics for a traditional performance review. While feedback from adjacent people can be helpful in finding better ways for employees to interact with coworkers or clients, coworkers and subordinates don’t have all the information that an employee’s direct manager has.