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LearnUpon vs Cornerstone LMS Comparison

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Overview

LearnUpon works with global organizations who want to make learning a central part of their growth strategy and supports...

Cornerstone Learning software offers an all-in-one system of learning that brings together learning, growth, skills, and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

95

5

4

3

2

1

79

15

0

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.3

220

5

4

3

2

1

105

89

19

4

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

Additionally, the LU staff has been incredibly supportive and delightful to work with. They pointed me in the direction of plenty of resources to help me fully utilize the features LU has to offer.
The SAML SSO integration was fairly easy and support was very attentive. Our Customer Success Specialist has been very helpful and provided a great plan for us to get started.
The tool is excellent and meets all the needs we identified in our acquisition process... but the customer support is what has made it a great decision.

Pros

I like that CSOD is an integrated HRIS system. It has a great end-user experience and a nice interface.
I also LOVE the Cornerstone Success Center and the Knowledge Base. It's so amazing how theyve built a community of their customers that's actually engaging and helpful.
Excellent UI and End User experience. Great product and customer teams, quarterly updates that always add meaningful, high quality new features.

Cons

Over the years I have been a very demanding customer and an ill tempered one at that when I was stressed out about things not at all related to the learning management system.
When you make updates to content (videos or assessments) I have seen a few occasions when the user is supposed to have to re-take the test or course and they cannot. Essentially they are stuck.
I can’t say that I have a negative thing to say about LearnUpon.

Cons

Since 13.1 came out, we've had nothing but problems with files not loading, 404 errors, server errors, and to make matter worse, expect to wait a week or more to be told, there is nothing they can do.
Learning implementation was difficult, because of all the configurability and our lack of understanding of the limitations.
The worst experience I have ever had with a software or company.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features90
  • API
  • Academic/Education
  • Access Controls/Permissions
  • Account Alerts
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Background Screening
  • Blended Learning
  • Built-in Course Authoring
  • Built-in LMS
  • CRM
  • Career Development
  • Certification & Licensing
  • Certification Expiry Tracking
  • Certification Management
  • Certification Tracking
  • Compensation Management
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Content Creation
  • Content Library
  • Content Management
  • Corporate/Business
  • Course Authoring
  • Course Library
  • Course Management
  • Course Publishing
  • Course Tracking
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Data Import/Export
  • Document Management
  • Drag & Drop
  • Employee Handbook
  • Employee Management
  • Employee Portal
  • Employee Profiles
  • Employee Training
  • Engagement Tracking
  • Feedback Management
  • For Hospitality Industry
  • For Nonprofits
  • For Schools
  • Gamification
  • Goal Setting/Tracking
  • Gradebook
  • Individual Development Plans
  • Interactive Content
  • Interactive Learning
  • Knowledge Base Management
  • Leaderboards
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Live Chat
  • Media Import
  • Media Management
  • Mentorship
  • Mobile Access
  • Mobile Learning
  • Monitoring
  • Multi-Language
  • Onboarding
  • Online Tests
  • Orientation Workflow Management
  • Performance Management
  • Performance Metrics
  • Progress Reports
  • Progress Tracking
  • Question Library
  • Quizzes
  • Real-Time Reporting
  • Recruitment Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SCORM Compliance
  • Sales Reports
  • Search/Filter
  • Self Service Portal
  • Self-Enrollment
  • Self-paced Learning
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Social Learning
  • Social Media Integration
  • Storyboarding
  • Student Portal
  • Succession Planning
  • Surveys & Feedback
  • Synchronous Learning
  • Talent Management
  • Tests/Assessments
  • Third-Party Integrations
  • Training Administration
  • Training Companies
  • Training Management
  • Training Record Management
  • User Management
  • Video Conferencing
  • Video Support
  • Virtual Classroom
  • Widgets
  • eCommerce Management
  • eLearning Companies
  • Total features81
  • API
  • Academic/Education
  • Access Controls/Permissions
  • Account Alerts
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Background Screening
  • Blended Learning
  • Built-in Course Authoring
  • Built-in LMS
  • CRM
  • Career Development
  • Certification & Licensing
  • Certification Expiry Tracking
  • Certification Management
  • Certification Tracking
  • Compensation Management
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Content Creation
  • Content Library
  • Content Management
  • Corporate/Business
  • Course Authoring
  • Course Library
  • Course Management
  • Course Publishing
  • Course Tracking
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Data Import/Export
  • Document Management
  • Drag & Drop
  • Employee Handbook
  • Employee Management
  • Employee Portal
  • Employee Profiles
  • Employee Training
  • Engagement Tracking
  • Feedback Management
  • For Hospitality Industry
  • For Nonprofits
  • For Schools
  • Gamification
  • Goal Setting/Tracking
  • Gradebook
  • Individual Development Plans
  • Interactive Content
  • Interactive Learning
  • Knowledge Base Management
  • Leaderboards
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Live Chat
  • Media Import
  • Media Management
  • Mentorship
  • Mobile Access
  • Mobile Learning
  • Monitoring
  • Multi-Language
  • Onboarding
  • Online Tests
  • Orientation Workflow Management
  • Performance Management
  • Performance Metrics
  • Progress Reports
  • Progress Tracking
  • Question Library
  • Quizzes
  • Real-Time Reporting
  • Recruitment Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SCORM Compliance
  • Sales Reports
  • Search/Filter
  • Self Service Portal
  • Self-Enrollment
  • Self-paced Learning
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Social Learning
  • Social Media Integration
  • Storyboarding
  • Student Portal
  • Succession Planning
  • Surveys & Feedback
  • Synchronous Learning
  • Talent Management
  • Tests/Assessments
  • Third-Party Integrations
  • Training Administration
  • Training Companies
  • Training Management
  • Training Record Management
  • User Management
  • Video Conferencing
  • Video Support
  • Virtual Classroom
  • Widgets
  • eCommerce Management
  • eLearning Companies

Integrations

  • Total integrations38
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter/X
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud
  • Total integrations29
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter/X
  • Workday HCM
  • Xero
  • Zapier
  • iCIMS Talent Cloud

User reviews that mention these apps

KM
AvatarImg

Kenneth M.

E-Learning, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

LearnUpon logo

LearnUpon

Over ten years

Reviewed 2 years ago

I have been using LearnUpon for over ten years, first for the nations largest machine trades association and then as my own LMS provider. This group will not let you down if you are looking for a great educational platform/ LMS

Pros

Ease of use and customer support as well as cost / value for all the features

Cons

I found no cons with LearnUpon.. the entire LMS experience is wonderful

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Richard L.

Computer Software, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

LearnUpon logo

LearnUpon

LearnUpon is easy to use as an admin and easy to imp0lement

Reviewed 6 years ago

Easiest LMS I have used to implement and manage.

Pros

I tested several LMS' based on my requirements. The main thing I wanted to see if I could setup content and courses in each without having to dig into the user guide. I found once I figured out were to go for what I wanted to do the setup was easy. The SAML SSO integration was fairly easy and support was very attentive. Our Customer Success Specialist has been very helpful and provided a great plan for us to get started. I should have taken advantage of this resource more. They are in Ireland and we are in California, but you would never even know that when you contact support, they have been very responsive. Even if they did not have the answer they got back quickly to let me know they would get the answer.

Cons

The SSO Integrations was easy, but we are seeing issues with the enrollments not properly being assigned. It is hard to diagnose if this is from our end or LU. I have noticed a few issues where users are enrolled in learning paths or courses and their dashboard will not display the content. When you make updates to content (videos or assessments) I have seen a few occasions when the user is...

SR
AvatarImg

Sandra R.

Professional Training & Coaching, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

LearnUpon logo

LearnUpon

A really valued Strategic Partner

Reviewed 4 years ago

They have been an oustanding partner. They listen to our needs and work with us to find solutions. They provide great access to support and really try to meet our needs within our budget.

Pros

It provides a smaller business with access to features of a large enterprise LMS.

Cons

We can't have two currencies in one portal.. this is a unique need.

LD
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Leslie D.

Nonprofit Organization Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

LearnUpon logo

LearnUpon

Wonderful LMS for our little nonprofit!

Reviewed a year ago

We've been partnered with LearnUpon for almost 10 years - that says it all!

Pros

LearnUpon's customer service is absolutely the best thing about them! They are customer-focused and it shows in everything they do!

Cons

Because we train outside of our organization, no LMS platform is perfect for our unique needs.

Sd
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Sharon d.

Education Management, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

LearnUpon logo

LearnUpon

Best LMS Hands Down

Reviewed 4 years ago

This LMS offers me a method of creating and sharing my courses with my clients and others. My business would not be where it is today, without LearnUpon.

Pros

I have been working with the folks at LearnUpon for almost 6 years. As an Administrator responsible for managing and branding my learning portal as well as developing customized courses for clients, I cannot say enough good things about it. The staff are incredibly quick to respond, are clear with their responses and want to be of assistance. They score a 10 every time with their customer service....

Cons

There are none that I can think of. I absolutely love this LMS and the people who stand behind it.

CF
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Calum F.

Information Technology and Services, 201-500 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

LearnUpon logo

LearnUpon

Very competitively priced - decent on features

Reviewed 5 years ago

A great LMS and definitely a good choice for small to medium business who are growing. No need to tie into 1000's of licenses and pay for something you are not using - unlike other LMS.

Pros

Pricing per active user is a game changer. The cost per user is significantly lower than other LMS vendors I have worked with. Easy to use and fairly easy to train as admin. Low initial learning curve

Cons

Some features are limited - i.e. Learning Pathways - these cannot be changed once created which is a real issue for how we would have used these - it completely stoppped me from being able to use this feature in our organisation. The team were supportive in trying to find an alternative solution, but outwith courses/curriculum, the progressive learning is a little limited.

ES
AvatarImg

Ezzy S.

Design, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

LearnUpon logo

LearnUpon

A Simple and Easy-to-Use LMs

Reviewed 3 years ago

Overall, I'm extremely impressed with LearnUpon. It's the easiest LMS I've ever used. It's so user-friendly that I've seen about a 45% drop in usability questions and support requests from my learners.

Pros

LearnUpon's user interface is clean, beautiful, and very easy to use. The implementation was the easiest LMS implementation I've ever been a part of. The support you get from both the support team and your account rep are outstanding. The entire LMS is solidly built and extremely trustworthy.

Cons

This LMS is lacking in reporting tools. Luckily, the company is aware and working to build out more robust reports. In the meantime, however, you really have to export reports to Excel and figure it out from there. I also wish there was more flexibility in the way courses can be laid out. There aren't many options right now.

sG
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stephen G.

Professional Training & Coaching, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

LearnUpon logo

LearnUpon

Great product backed by a super team of people!

Reviewed 5 years ago

We were one of the early clients and the one factor that consistently keeps us using the platform, above all else, is the fact the level of service from day one (when LearnUpon was only starting out) was amazing. As they have grown to become a leader in the LMS space, that level of service has never changed.

Pros

We have both used and engaged (via clients) with a broad range of LMS products. The LearnUpon solution is by far one of the easiest and effective solutions we have come across. They are constantly looking to increase functionality and in my opinion are working at the edge of the latest developments in LMS solutions.

Cons

Honestly very little! I would like more flexibility around messaging as we deal with both the B2B market and also the B2C. The latter requires more frequency around messaging but we have found simple solutions to work alongside the LearnUpon platform.

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Nathan M.

E-Learning, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

LearnUpon logo

LearnUpon

A Great Partner

Reviewed 5 years ago

I would wholeheartedly recommend Learnupon as an LMS. They are a cost-effective and customer-responsive company with an excellent product.

Pros

There are two benefits to working with Learnupon. The first is the LMS itself. It is easy to use, has a number of very helpful automated features which save me time and effort, and it integrates well with my authored content. The second benefit is the Learnupon staff. They are available when needed and if there are any problems they quickly follow-up and get my problems taken care of.

Cons

One frustrating thing with any LMS is integration with authored content (e.g. storyline). With authored content sometimes you don't know why things aren't working. Early in my e-learning career, I had a lot of problems getting my authored content to work properly on Learnupon. With some help and coaching from Learnupon, I found that it was mostly the way I was building my projects and, with some restructuring, things are now working great. Learnupon has helped me work through my own learning curve.

LB
AvatarImg

Lynette B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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LearnUpon logo

LearnUpon

Outstanding Learning Management System

Reviewed 9 years ago

LearnUpon has been our LMS for the past two years. There are many LMS choices on the market and deciding which system to select is never easy, but we simply couldn't have made a better choice when we selected LearnUpon. Navigating in the system is intuitive at all levels (student, instructor, and administrator). The system is reliable, flexible, and convenient .... and the LearnUpon staff delivers the highest quality of support and service! LearnUpon designs their courses and delivers service to ensure their customers' success. You simply couldn't ask for a better LMS partner and product!

Pros

No pros were added to this review

Cons

No cons were added to this review

BG
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Blayne G.

Professional Training & Coaching, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

LearnUpon logo

LearnUpon

Easy to Use and Beautiful Interface

Reviewed 5 years ago

Because our company works remotely from one another, it's been great to use an easy system like LearnUpon that doesn't require us to all be in the same room. Also because we're building and selling fast, I'm grateful that it's easy to use and easy to edit content!

Pros

I've used a few different Learning Management Systems before, and this one is the most intuitive.

Cons

Getting up-to-speed on any LMS is tough. Just learning where everything is and how to make edits when you're in the middle of selling and building the next course.

RS
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Richard S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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LearnUpon logo

LearnUpon

LearnUpon: Very Satisfied Customer

Reviewed 11 years ago

I highly recommend LearnUpon to any training company serious about providing its customers with a superb eLearning experience. We invested heavily in developing stunning eLearning content and needed an LMS to match. After six months of trialing countless different systems I was losing hope of finding one, then I discovered LearnUpon and haven't looked back. I don't feel like I have just bought...

Pros

The perfect LMS for commercial training companies. Great customer portal functionality, with really smart branding and white labeling options that impress our clients and are easy to configure. The LearnUpon LMS is intuitive, versatile, smart and affordable. It has great exam and survey features; easy to build, great learner experience and with useful, detailed reporting with filter and export...

Cons

The few limitations of the system that I have fed back to LearnUpon have either been immediately addressed or are planned for imminent updates. LearnUpon are continuously developing the LMS, with new features released every few weeks. In their clear commitment to developing the product they really listen to any feedback and take immediate action to improve the product. LearnUpon are a small...

NH
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Nicole H.

Civic & Social Organization, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

LearnUpon logo

LearnUpon

Best Platform for Onboarding New Employees

Reviewed 5 months ago

The one-on-one support we got from their Success Team is unmatched (you're the best, [sensitive content hidden]!). They provide you with ALL of the tools you need to get your platform up and running, work alongside and encourage you the whole way.

Pros

After using it for several months, I still cannot get over how easy it is to use. I wish we would have made the jump to this LMS a long time ago.

Cons

The price is a bit high for the non-profit organization I work for, even with a discount.

JW
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James W.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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LearnUpon logo

LearnUpon

LearnUpon is a great company to do business with

Reviewed 10 years ago

LearnUpon is a great company to do business with. They are very responsive to our needs. We had an issue where we had to import several hundred questions into their LMS. They built a custom solution for us that saved us hundreds of man-hours. They also built a custom report that allowed us to import LearnUpon score data into our CRM database. The customer service is outstanding. Whenever...

Pros

No pros were added to this review

Cons

No cons were added to this review

SP
AvatarImg

Sergey P.

Design, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

LearnUpon logo

LearnUpon

We trialed this solution with our client.

Reviewed 6 years ago

Excellent Learning Management System with Salesforce integration.

Pros

This software is easy to use and has all the features needed for medium-sized business to implement a learning management system. A killer feature is, to my opinion a Salesforce integration. Not many LMS have this.

Cons

The pricing was a bit prohibitive, and with our client we decided to choose a free option. After that our client plans to return to LearnUpon - after they battle-test everything and decide which features they really need.

KC
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Kayla C.

Nonprofit Organization Management, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

LearnUpon logo

LearnUpon

LMS Extraordinare!

Reviewed 5 years ago

LearnUpon has allowed us to provide options for ILT sessions, taking administration off of the learning team to focus on strategy and design. In addition, LearnUpon puts learning in the hands of the learner!

Pros

This learning system allows for a lot of flexibility in the way it is designed. You are able to setup eLearning, webinars, videos, readings, podcasts / audio, ILT sessions and more! I think the functionality is still growing, but will be maintained in that only relevant features that we need will be added. The LearnUpon team has a great roadmap for development that clearly is based on customer needs for social learning. I think this modern LMS is a strong tool for those interested in implementing an LMS to support their learners' needs.

Cons

Although the menus are easy to get used to, it is not immediately simple to find for new users. Setting up management reporting relationships can be difficult in this system.

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John B.

Management Consulting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

LearnUpon logo

LearnUpon

LearnUpon is an Extension of Who We Are

Reviewed 4 years ago

My business utilizes training to implement corporate compliance goals and programs. The LU LMS, the LU staff, the LU customer interactions (all of them), and their genuine interest in us as customers and people puts LU in a rare, very spartan-populated category: business support that I absolutely can count on to make me feel good, look good and work well.

Pros

We were one of the first dozen or so customers of LU from over a decade ago. Their Learning Management System software has evolved over time to the point where I view their changes as opportunities to possibly improve relationships with MY customers. That commitment to help US to improve our business outreach came to be how we view the people, the philosophy and the approach LearnUpon represents to us. It's challenging to pick the aspect of the LU LMS I like the "most": the fact that after the initial learning curve is complete, it is easy and time efficient to use LU would probably be my favorite aspect. My customers would agree with me too.

Cons

It would be nice if LU had an in-house capability that could take our content and add some attractive visual elements as well as offering some suggestions to review and optimize our interaction and use of the LMS.

JB
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Jodi B.

Nonprofit Organization Management, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

LearnUpon logo

LearnUpon

Learn Upon - Wonderful LMS and Customer Service!

Reviewed 5 years ago

Customer Service is Awesome - we receive a prompt response to any question from our LearnUpon customer service rep and team, as well as friendly support and assistance throughout implementation of our employee training.

Pros

Our Learn Upon customer representative is fantastic, along with the entire customer service team. The LMS is extremely user friendly from the standpoint of creating courses, up-loading and customizing content. Our employee-related user issues have significantly decreased since switching to Learn Upon.

Cons

Can't really think of anything negative - any issues that are raised are immediately addressed.

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Jason S.

Education Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

LearnUpon logo

LearnUpon

Hands down the ONLY Learning Management System to consider

Reviewed 5 years ago

Customer Service, Customer Service, Customer Service. This company never ceases to amaze me when it comes to the hands-on approach they take to customer service. You are assigned a customer success manager from day one, and that individual walks you through the entire process. For us, it was the process of switching from one provider to LearnUpon, and my CSM (Sam) made the process extremely easy. If there is ever a tech issue their tech support help desk is fast to come to the rescue and they treat your issues as seriously as you do.

Pros

This LMS is very user-friendly both from the management side and the learner side. It is visually pleasing to look at, and you don't have to have any coding experience to customize the content and environment to fit your customer's needs and brands.

Cons

If I had to scrape the bottom of the barrel to find something I didn't like I would say that on occasion there is a "click" too many in a process of creating a course or assessment. With that being said, I have been with LearnUpon now for 2 years and they are constantly improving their platform and I have seen improvement in this area.

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Chris S.

Sports, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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LearnUpon

Wonderful product and customer service

Reviewed 5 years ago

We have a LOT of users that access our certification courses in LearnUpon. Some days we have over 1000 users logging in. This was a big undertaking for our company to switch our LMS provider. To be honest, the implementation and subsequent usage of LearnUpon could not have gone smoother due to the customer service response and the step by step collaboration they provided for us. This was a very seamless and efficient experience for USA Football.

Pros

The best part of this software is the customer service. I have used several LMS products in my career and, while LearnUpon is very user friendly and has many helpful options, the learning curve for implementation and use was made very easy with the customer support team.

Cons

The parts that were least likable about this software was perhaps the limited ability to change default settings. However, it appears that LearnUpon has taken this into account and are now working on some updates to the software that better align with our needs.

RN
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Ruby N.

Management Consulting, 11-50 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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LearnUpon

So happy we found LearnUpon!

Reviewed 4 years ago
Pros

We like the clean look of the platform as well as the ability to customize many features for our clients. Our experience with LearnUpon has been great - LearnUpon is user-friendly, everyone I've interacted with on their team over the years has been very responsive and helpful, and we appreciate that they are continuously making feature updates and rolling out new options for their customers.

Cons

No real complaints but if I had to nit-pick, some of the default settings when we initially signed up limited the user experience but many of these small issues have since been updated and were a bit different from how an LMS is typically used.

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Brenna Z.

Marketing and Advertising, 51-200 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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LearnUpon

Admin-Friendly Platform with Great Customer Support

Reviewed 4 years ago

With a tight timeline to move off of our previous platform, we found the LearnUpon team to be extremely accommodating. Our onboarding & implementation specialist went above and beyond to dedicate additional training and support hours for our team, and helped us get up-and-running on the platform in record time. Their technical support team is extremely responsive and helpful, as is our dedicated CSM....

Pros

The LearnUpon platform is very easy to get started on; we had a quick turnaround to make from our previous vendor platform, and were able to get up-and-running in less than three weeks. Their multi-portal capabilities have made it fairly easy to manage our customer, employee, and partner training programs on one platform, while still being able to create unique learning experiences for our three audiences....

Cons

The capabilities of "Manager"-level users (a permission set that sits between and Admin and a Learner) are a bit limited. The learning path user experience is not the best, but is something that is on their product roadmap to improve. Not necessarily a drawback for us, but the platform UI is not customizable beyond branding and colors, and some additional settings that can be toggled on and off (like gamification, for example), so if you're looking for a platform that is highly customizable, this probably isn't a good fit for you.

TS
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Thomas S.

E-Learning, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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LearnUpon

Fantastic support and great solution for corporate learning

Reviewed 4 years ago

Over the years I have been a very demanding customer and an ill tempered one at that when I was stressed out about things not at all related to the learning management system. Every time I was grumpy the support guys and gals were supportive and patient with me and focused on helping me in whatever query I had. I built my business with Learnupon as its backbone and never regret the decision. I am...

Pros

I found the LMS to be very user friendly and very importantly whenever I had an issue of a problem doing something, or as was more likely the case, whenever I screwed something up, the Learnupon support were there to save the day and provide a solution.

Cons

At the start (I am with them over 5 years now) I didn't like the e-commerce side but it was significantly improved over time and most importantly, an integration was created to work with Shopify and Zapier which has really transformed my business.

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María Magdalena Z.

E-Learning, 1-10 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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LearnUpon

eLearning made easy and nice.

Reviewed 6 years ago

I am glad they team is constantly updating it! It means constant progress and better outcome! 100% recommended for small businesses and organizations.

Pros

It has a simple look and feel. Some people don.t realize how important this is to any learning process. No distraction, no competition with content. That is the most valuable asset of this LMS. It is very intuitive and smart. Students love it at first sight because it makes the learning process more approachable. I

Cons

Non really. I just wish the constant updating won't mess up with the system simplicity.

MS
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Mateus S.

Translation and Localization, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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LearnUpon

Great option for LMS and pretty easy to use.

Reviewed 6 years ago
Pros

I had a few experiences with LMS and LearnUpon is by far one of the easiest and robust out there it supports a plethora of software such as PowerPoint, word and so on, so you can work with the most popular tools out there and its very simple and easy to maintain even on the admin side.

Cons

A few additional features would make the software more appealing such as (integration with webex tools and more supported formats for media upload).