Metrics That Matter Pricing, Features, Reviews & Comparison of Alternatives

Metrics That Matter

Learning and development effectiveness platform

4.86/5 (7 reviews)

Metrics That Matter overview

What is Metrics That Matter?

Designed as an end-to-end solution for learning measurement, Metrics That Matter (MTM) helps automate the learning process across the entire L&D portfolio of an organization. It combines data and statistics collected from enterprise systems like LMS and HRIS, etc. The information is gathered through evaluations to help MTM create an overview of the entire business performance and learning programs.

Metrics That Matter (MTM) helps reduce wastage of L&D budget and shifts the focus on investing in beneficial programs. The platform has the world’s largest database of learning and development impact benchmarks, and offers data on scrap learning, net promoter, and estimated performance improvement. The KPI frameworks and validated survey instruments within Metrics That Matter (MTM) have been created by experts to inform the stakeholders, so that they can derive a much more relevant ROI.

By combining powerful analytics tools with an authenticated measurement technology, MTM allows the user to assess and communicate the effectiveness of their learning & development initiatives at every level of the organization. With an easy-to-use dashboard and smartsheets, MTM aims to engage users and provide more confidence about the data. Through features like proprietary methodology, insights, reporting, smartsheet evaluations, scaled automation, and proprietary metrics, MTM provides a meaningful analysis of learning effectiveness. It allows the user to automatically share and update dashboards with stakeholders to effectively manage development programs.

Pricing

Pricing options
Subscription
Value for money
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Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, Europe, Germany, Middle-East and Africa

Supported languages

English
Metrics That Matter screenshot: View insight into the performance of learning programs and how they align with business goals

Metrics That Matter reviews

Excellent
6

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.9
  4.6
  5.0
Jennifer Balcom

Best software on the market for Learning Analytics

Used daily for 2+ years
Reviewed 2019-01-14
Review Source: Capterra

We have been able to use MTM to discuss the value of our learning services with our customer, partners and employees. It helps demystify the "what did they get out of it and how will they use it to be more productive" question.

Pros
Metrics that Matter (MTM) provides a robust platform to capture both post event and follow up learning experience feedback beyond the "smile sheet." Their smart sheets are well researched, provide actionable data, are scalable globally in multiple languages and provide relevant and actionable data. The out of box reports are well thought out and easy to use. And they are very invested in adoption and the standard support services and account team are excellent.

Cons
The standard reports can be a little challenging to customize, however this is improving with their next generation reporting that rolled out this year.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Paul Brown

A well-designed and well-supported platform based on solid science

Used weekly for 2+ years
Reviewed 2018-12-18
Review Source: Capterra

We have streamlined training and improved its value to new hires by removing "low impact" modules and replacing them with what the team truly needed. We monitor learning scrap and NPS and this has helped us thin out our offerings to maximize the return on training $$.

Pros
We needed a common and consistent way to measure Sales Training Effectiveness over time. MTM solved the problem of multiple paper surveys (which ended up in drawers) and yielded data and insights supporting changes to our training within the first 8 months of data collection. It's become a valuable tool for all classroom training and is now considered a requirement for any training conducted.

Cons
In some cases, it's a little too powerful - the reporting options and complexity were overwhelming at first, but we have settled into regular, consistent reporting that works now for both the training delivery team and for reporting results and recommendations to management

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Barry Terblanche

MTM

Used occasionally for 2+ years
Reviewed 2019-07-01
Review Source: Capterra

Staff always ready to help, even when it is beyond their scope they still assist

Pros
Great software to get what you need for Microsoft MCT's !

Cons
Everything worked well and support helps when you get stuck

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Nataliya Lavryk

MTM. Pros and Cons.

Used weekly for 2+ years
Reviewed 2019-07-02
Review Source: Capterra

In brief, it's positive experience. Thanks for your cooperation.

Pros
Our company has 2 main pros: 1) Courses quality reports. It's highly important for us to understand how useful vendor trainings are for our customers and is there a point to cooperate with this or that instructor. 2) Digital certificates for course completion which are provided by some vendors is also useful MTM feature. Especially in terms of time economy.

Cons
Sometime customers refuse to follow a survey (Post Event) in MTM. It could be difficult to persuade them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Vinod Rao

Great Application

Used daily for 1-2 years
Reviewed 2018-12-20
Review Source: Capterra

Overall experience is been awesome.

Pros
It's user friendly. It has lot of different options for generating the reports.

Cons
It's little slow to update the details and also while loading the information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Metrics That Matter pricing

Pricing options
Subscription
View Pricing Plans

Contact Explorance for pricing information.

Metrics That Matter features

Performance Management
Self Service Portal
Third Party Integration

API (517 other apps)
Activity Dashboard (432 other apps)
Activity Tracking (262 other apps)
Applicant Tracking (312 other apps)
Automatic Notifications (381 other apps)
Customizable Branding (297 other apps)
Customizable Reporting (298 other apps)
Data Import/Export (287 other apps)
Employee Database (282 other apps)
Employee Management (348 other apps)
Employee Onboarding (248 other apps)
Employee Portal (252 other apps)
Employee Self Service (246 other apps)
Real Time Reporting (256 other apps)
Recruitment Management (264 other apps)
Reminders (257 other apps)
Reporting & Statistics (445 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Metrics That Matter

Key features of Metrics That Matter

  • Benchmarking
  • Business intelligence
  • Data interpretation
  • Employee lifecycle management
  • Leaning effectiveness insights
  • Learner portal
  • Learning & development
  • Learning paths/tracks
  • Program evaluation
  • Proprietary methodology
  • Reporting/analytics
  • Scaled automation
  • Smartsheet evaluations
  • Social learning
  • Strategy measurements
  • Talent management integration
  • Tests/assessments
  • Third party integrations
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Benefits

• MTM minimizes efforts to identify scrap learning and wasted investments by providing insights to the decision makers with automated reports.

• Users can access reports and other relevant data through the validated source of effectiveness benchmarks that feature more than 1.5 billon data points.

• Through scaled automation, MTM sends evaluations to all the instructors and participants at the end of the training. It also notifies and provides evaluation reports to participants and their managers.

• MTM provides meaningful insights and patterns to help link the effectiveness of learning programs with business outcomes.

• MTM creates dynamic, on-demand reports including visual dashboards of key metrics like predicted cost-benefit ratios and performance trends.