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Metrics that Matter Logo

Metrics that Matter

4.6
(11)

Write a review

Learning and development effectiveness platform

(3)

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Metrics that Matter Pricing, Features, Reviews and Alternatives

Metrics that Matter FAQs

Q. What type of pricing plans does Metrics that Matter offer?

Metrics that Matter has the following pricing plans:
Starting from: $17000.00/year
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Metrics that Matter?

Metrics that Matter has the following typical customers:
Large Enterprises, Non Profit, Public Administrations


Q. What languages does Metrics that Matter support?

Metrics that Matter supports the following languages:
English


Q. Does Metrics that Matter offer an API?

Yes, Metrics that Matter has an API available for use.


Q. What other apps does Metrics that Matter integrate with?

Metrics that Matter integrates with the following applications:
CANVAS, Blackboard Learn


Q. What level of support does Metrics that Matter offer?

Metrics that Matter offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base

Metrics that Matter product overview

Price starts from

17000

Per year

Usage Based

What is Metrics that Matter?

Designed as an end-to-end solution for learning measurement, Metrics That Matter (MTM) helps automate the learning process across the entire L&D portfolio of an organization. It combines data and statistics collected from enterprise systems like LMS and HRIS, etc. The information is gathered through evaluations to help MTM create an overview of the entire business performance and learning programs.

Key benefits of using Metrics that Matter

• MTM minimizes efforts to identify scrap learning and wasted investments by providing insights to the decision makers with automated reports.

• Users can access reports and other relevant data through the validated source of effectiveness benchmarks that feature more than 1.5 billon data points.

• Through scaled automation, MTM sends evaluations to all the instructors and participants at the end of the training. It also notifies and provides evaluation reports to participants and their managers.

• MTM provides meaningful insights and patterns to help link the effectiveness of learning programs with business outcomes.

• MTM creates dynamic, on-demand reports including visual dashboards of key metrics like predicted cost-benefit ratios and performance trends.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
Knowledge Base

Training options

In Person
Documentation
Live Online
Webinars
Videos

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Why am I seeing this?

Metrics that Matter pricing information

Value for money

4.7

/5

11

Starting from

17000

Per year

Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Metrics that Matter features

Functionality

4.6

/5

11

Total features

36

7 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
Reporting & Statistics
API
Customizable Reports
Data Import/Export
Reminders
Customizable Branding

Functionality contenders

Metrics that Matter users reviews

Overall Rating

4.6

/5

11

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.64/10
Rating distribution

5

4

3

2

1

7

4

0

0

0

Pros
The out of box reports are well thought out and easy to use. And they are very invested in adoption and the standard support services and account team are excellent.
I really like using this tool and the working relationship I have with the MTM staff.
It was very knowledgeable, it is extremely well prepared.
Cons
Sometime customers refuse to follow a survey (Post Event) in MTM. It could be difficult to persuade them.
A little difficult to use on my own rep was a star.
Menu are hard to find most especially for new users.

Overall rating contenders

JB
AvatarImg

Jennifer B.

Computer Networking, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best software on the market for Learning Analytics

Reviewed 5 years ago

We have been able to use MTM to discuss the value of our learning services with our customer, partners and employees. It helps demystify the "what did they get out of it and how will they use it to be more productive" question.

Pros

Metrics that Matter (MTM) provides a robust platform to capture both post event and follow up learning experience feedback beyond the "smile sheet." Their smart sheets are well researched, provide actionable data, are scalable globally in multiple languages and provide relevant and actionable data. The out of box reports are well thought out and easy to use. And they are very invested in adoption and the standard support services and account team are excellent.

Cons

The standard reports can be a little challenging to customize, however this is improving with their next generation reporting that rolled out this year.

PB
AvatarImg

Paul B.

Medical Devices, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A well-designed and well-supported platform based on solid science

Reviewed 5 years ago

We have streamlined training and improved its value to new hires by removing "low impact" modules and replacing them with what the team truly needed. We monitor learning scrap and NPS and this has helped us thin out our offerings to maximize the return on training $$.

Pros

We needed a common and consistent way to measure Sales Training Effectiveness over time. MTM solved the problem of multiple paper surveys (which ended up in drawers) and yielded data and insights supporting changes to our training within the first 8 months of data collection. It's become a valuable tool for all classroom training and is now considered a requirement for any training conducted.

Cons

In some cases, it's a little too powerful - the reporting options and complexity were overwhelming at first, but we have settled into regular, consistent reporting that works now for both the training delivery team and for reporting results and recommendations to management

aa
AvatarImg

akram a.

Information Services, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good experience and it's easy to support our business needs

Reviewed 2 years ago

it's very good experience , and i see that MTM meets our business needs , that way we maintain our Business with MTM .

Pros

Data analysis , students feedback easily to see ,

Cons

we prefer dashboard that summarize instructor performance rate within the year , also to activate notification dedicated for instructors with low rate as reminder

BS
AvatarImg

Belle S.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Reporting

Reviewed 3 years ago

It was good but not perfect.

Pros

MTM have us an anonymous feel for our students to complete evals, wherein this evals gave us an assessment for our instructors and improve future training. Their customer service is a 5 as they reply quickly and solve issues in time.

Cons

ease of use. Menu are hard to find most especially for new users. sometimes slow to load.

NL
AvatarImg

Nataliya L.

Education Management, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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MTM. Pros and Cons.

Reviewed 5 years ago

In brief, it's positive experience. Thanks for your cooperation.

Pros

Our company has 2 main pros: 1) Courses quality reports. It's highly important for us to understand how useful vendor trainings are for our customers and is there a point to cooperate with this or that instructor. 2) Digital certificates for course completion which are provided by some vendors is also useful MTM feature. Especially in terms of time economy.

Cons

Sometime customers refuse to follow a survey (Post Event) in MTM. It could be difficult to persuade them.

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