Absorb LMS Pricing, Features, Reviews & Comparison of Alternatives

Absorb LMS Reviews

Absorb LMS

A Flexible and Powerful Corporate Learning Platform

4.41/5 (124 reviews)
342     1,030

PC Magazine's Editors' Choice for Best LMS & Brandon Hall Gold Medal Winner for Best Advance in Learning Management Technology.

Absorb LMS is a configurable LMS that comes in a standard version, as well as with an optional add-on called the Mercury Module. It is only available under a hosted model. The software is also offered under a unique hosted “one-time activation fee” license model for the extended enterprise, or for clients that use their LMS to sell training to the public or in a B2B model.

Key Differentiators of Absorb LMS:

– Ease of Use (through intuitive design, the application can reduce administration time by 30% - 50%)
– Value (robust feature set, mid-priced)
– Truly mobile (HTML5 responsive interface adjusts for all screen sizes)
– Mercury Module (additional Learner Engagement features such as FAQ, Contests, Quick Polls, News and Twitter Feeds)
– Looks great (high user satisfaction, adoption and retention)
– 98%+ customer loyalty

Absorb LMS Reviews (124)

Most positive review

 Great LMS, Great Value

I worked for a fast-growing startup that needed a full-featured LMS, hosted, and didn't cost an arm-and-a-leg. Absorb LMS fit that bill and then some. I was super-impressed with the ease of use of their interface and the intuitive nature of their setup and processes. It also helped that they had ...

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Reviewed 29th of March, 2016 by Jason Eden, MBA

Most critical review

 Absorb 4 has been great, but really looking forward to Absorb 5

Most of the cons for us were because we had an installed instance instead of cloud hosted. Updates were hard to process and therefore we were always multiple versions behind. These issues should be resolved with being hosted, since updates are pushed out automatically. My company has been using ...

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Reviewed 22nd of March, 2016 by Consultant/Trainer

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Absorb LMS Pricing

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

How our pricing plans work:
- A one-time setup fee for a custom branded portal
- A tiered user fee based on your usage that allows you to easily budget ahead
- Upgrade your learners’ experience with a yearly subscription to the Mercury Module
- For a one-time fee integrate Absorb with the HRIS, CRM, and other portals you already use
- Rest easy with friendly terms of service and no long-term commitments.

View Pricing Plans

Key Features of Absorb LMS

  • Responsively Designed Mobile Learning
  • eCommerce Ready
  • AICC/SCORM Support
  • Tin Can API
  • Built-In Course Authoring
  • Automated Certification Management
  • Automated Custom Reporting
  • Gamification
  • Social Learning Options
  • Instructor Led Training Management
  • Custom Branded Learner Interface
  • Supports 20+ Learner Languages
  • HRIS and CRM Integrations via RESTful API

Absorb LMS Screenshots (11)

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Specifications

Intended Users
Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, Linux, Mac, Windows, Web-based, Windows Phone, Mobile Web App
Supported Countries
Asia, Australia, Canada, China, Europe, Germany, Japan, United Kingdom, United States
Supported Languages
English
Support Options
FAQs, Forum, Knowledge Base, Online Support, Video Tutorials

Alternatives to Absorb LMS

Benefits

Absorb LMS is an intuitive, elegant, and agile feature-rich software, making administration simpler and less time-consuming through design and technology. For learners, no matter the device they are using, from desktops to tablets to smartphones, Absorb LMS is optimized for them all in more than 20 languages. This allows learners to do the training they need and want on a schedule that works best for them.

Who is Absorb LMS For?

  • Experience level: All experience levels
  • Industry: All industries
  • Business size: Small businesses, mid-size businesses, and large businesses
  • Departments/roles: All departments
  • Budget/point: Tiered fees based on usage
  • Example customers: A&W Food Services, Sony, Fijufilm, and Zendesk
Read the full GetApp Analysis

Videos

Absorb LMS Category Leaders

Reviews
Integrations
Mobile
Media
Security

#15 in Learning Management System (LMS)

View full ranking
51
14
11
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3
11

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Security and privacy

Encryption

No
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

No
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
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Christine Chow

simple to use, but QA poor and support prioritized by popularity votes on their customer forum site

25/03/2017

had it for 3 years. our requirements were basic - no hr integration, no e-commerce, short term users, few courses. yet when we were faced with their sudden requirement for us to move/"upgrade" to their new system that contained functional and design continuity problems from the system version we were using, we were told that our problems would not be fixed due to the fact that not enough other customers had "voted" for the same issues to be fixed. that was a dealbreaker. :(

Pros

easy startup, easy to use (provided everything is working properly)

Cons

Software is AS-IS product. Difficulty getting help with system problems - first tool for them is interpersonal pleasantry, and email with article links to something that may or may not be addressing the reported problem. If there is not an easy out-of-the box solution (addressed by the link they send you by email), it will take many interactions and possibly a video screener of your problem before your issue is investigated. Individual learner issues are typically not investigated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Ryan Soucy

Help Desk Excellence

02/03/2017

As always the help desk staff at absorb are great at answering and mitigating questions that I have. Keep up the good work.

Pros

Both the front end and back end are easy to use and navigate.

Cons

How a person can only be attached to one department with one email address.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gio Joens

Great for Small Organizations

07/01/2017

I've used a variety of learning management systems (LMS) over the years including Blackboard, Moodle, scormLMS, Canvas, Success-Factors, custom LMSs, and Absorb LMS. All of these had their place. Some were geared toward academics and schools (Blackboard, Moodle, and Canvas). Others were for huge enterprises (Success-Factors). While others were great to test your E-Learning modules on-line (scormLMS). So what do you do if you have a small organization with under a hundred employees and not enough server space or talent on hand to customize an open-sourced program like Moodle. If that's the case, you turn to the cloud. Software-as-a-service (SAAS) has now become a way of doing business for individuals and small organizations. You can save money and time on resources while reaping the benefits of frequent or constant updates to the software. Absorb LMS is a purely cloud-based application. It's a SAAS that lets you customize the front pages of your LMS, the landing or welcome page perse while giving you a hybridized version of LMS Administrator controls. You see the secret behind every LMS is that somebody, either you as the administrator or someone else working behind the scenes with the SAAS has to upload your content (E-Learning modules, Job-Aids, Videos, Presentations, etc.). So with Absorb, you get a fairly well-featured LMS, but with the benefit of having someone else go through the pains of uploading your content. After having to do the full admin tasks behind the scenes of an LMS, I can say that having someone else do it is quite an appreciable service. Overall, Absorb is a good LMS for small and large organizations that want to save money on resources and overhead. Your trainers can also function as the LMS "admins". My only complaint about Absorb is that it has decent reporting tools. After years of working as an LMS admin, it seems that reports are an after thought with most LMS developers. Yet, sooner or later someone up your chain of command will want to know the value of the LMS and that's where good reporting tools come in handy. I can gladly say that the folks at Absorb listened to customer requests for better reporting and they delivered.

Pros

1. Ease of use - it's in the cloud. 2. Simplified admin functions 3. Decent reporting tools. 4. Customized landing page.

Cons

1. Responses from Absorb can be slow. 2. Customer service isn't the best. 3. Can suffer from service outages.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering Absorb LMS

If you can't afford the cost of installing an LMS at your business or having someone customize an open-sourced LMS package then Absorb might fit the bill for you. Do some comparison shopping. Look at Adobe's LMS and see which the best for you.

Source: Capterra
Helpful?   Yes   No
Read more
J L Pope

One of the better ones

04/11/2016

All-in-all, I have enjoyed using Absorb. It has a pretty robust feature set and a very easy to use interface. When we run into bugs, Absorb sometimes takes quite a long time to resolve the issues. They will not give you an ETA for fixes either. It has some issues with playing video on iOS10 devices. I like how it handles most content and I really like how it modularizes courses.

Pros

Ease of use. Everything is easy to find and the options make sense.

Cons

When bugs are introduced, they don't always get fixed very quickly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering Absorb LMS

Don't expect this software to do everything you ever needed an LMS to do, but it does the basics and it does those basics pretty well.

Source: Capterra
Helpful?   Yes   No
Read more
Sarah Marr

Highly flexible LMS - gives a professional feel to our team's learning journeys.

12/10/2016

From the beginning we in PREM have enjoyed our experience with Absorb - the Absorb team and the product are excellent in equal measure. Last year we were exploring various LMS options. It was confusing, but the Absorb team gave us spent a lot of time helping us understand how the system could work for us. I really appreciated this as, relatively speaking, we would not be a very big client for them. Since our sign up we have experienced a highly professional, organised and responsive customer support service. We have recently launched the first of our on-line learning programmes, hosted on Abosrb. We are very proud of the professional look and feel our learners experience when they access the platform. It sets a good tone for the learning to come. The reporting features are very helpful and entirely flexible. It is not until you start using the system that you begin to understand just how easy it is to get the exact report that you want. We're delighted with Absorb!

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Charlie Drain

Absorb - great product, great partners

08/08/2016

The Absorb team was always professional. Through the vendor selection process, implementation, to post-implementation support, I've found the Absorb team to be helpful, knowledgeable, and straightforward. The software is robust and functional. We got everything we were looking for. I would definitely recommend this product. It effectively delivers content and courses, it's totally brand-able, and it's easy to use from the user and admin's perspectives.

Pros

Clean interface. It's navigable and easy-to-use.

Cons

We had a little hiccup with uploading hundreds of users who were all in different departments. It required us to upload a spreadsheet per department (about 12) instead of uploading one spreadsheet and having the system parse the groups. I think this is a fairly rare circumstance though (either you are a small group and it doesn't matter or you are a big group and you have an API). Added an extra 2 hours of work - not a big deal. Otherwise the user-upload interface is very effective.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Absorb LMS

Absorb has a knowledgebase that you can pore over as you start your implementation. I haven't found many companies that have that, and it really sets you up for a smooth implementation.

Source: Capterra
Helpful?   Yes   No
Read more
Meg Seyler

just what the doctor ordered!

03/06/2016

While not the most technically savvy individual, I have found the Absorb LMS to be relatively easy to use. The team is supportive and helpful, prompt when contacted. I will say one of my struggles is to interpret the support manual to the situation I face-- not always clear what my next step will be. But when the support team is contacted, we usually find a course of action quickly.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jonathan Wilson

Great Software Easy to use

03/06/2016

Easy to use for learners and admins. Was easy to implement way ahead of other LMS vendors.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Sean White

Absorb rocks!

19/05/2016

We looked at dozens of LMSs before finally selecting Absorb and have been totally satisfied ever since. The implementation was easy and even wrapped up ahead of schedule. The customer service and support has been excellent in terms of both quality and response time. We have had not one technical or any other issues and I can't say enough good things about Blatant Media and Absorb.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Antonio Baltazar

User friendly program

17/05/2016

Pros: very easy to set up a course. I like that i am able to use Scrom package to give me all the interactive option for my lessons. I have the option to enroll and control the content for each user. Cons: List of option are to many. Need to navigate through all the menus and get familiar where all the options are at.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more

GetApp Analysis

A flexible and powerful learning management system (LMS) designed for businesses in all industries, Absorb LMS provides its users with the technology to create and publish advanced online training courses. Absorb LMS boasts an easy-to-use admin interface, scalable technology, customizable branding and integration options, fully-responsive mobile sites, and configurable systems options.

Absorb LMS is used by more than 500 businesses, including Dole, NYU, Sony, and New Balance. Although the solution was designed to be used by companies of all sizes, most businesses that use Absorb LMS have 200 or more learners. Absorb LMS enables administrators at those companies to easily migrate from existing technology without leaving their old data behind, and it uses automated reporting and analytics tools to track key metrics.

The courses that companies assemble and publish with Absorb LMS may contain quizzes, surveys, and exams, and they can be used by educational units for credits, or points upon completion. The Absorb LMS platform supports both instructor-led sessions, using platforms such as Adobe Connect, and self-paced training through video, documents, exams, surveys, and quizzes. Course creators can upload resources to their courses or embed web content directly from popular sites such as YouTube.

What is Absorb LMS?

A solution for the assembly and tracking of both internal and external training courses, Absorb LMS is a learning management system designed for small, mid-size, and large businesses. Using cloud-based technology, Absorb LMS gives administrations the ability to automate most of the work that goes along with creating and distributing employee training courses.

In addition to its standard version, Absorb LMS also offers an add-on called Mercury Module under a hosted model. Mercury Model brings elements of the web—like sliding banners directly into its training portal to promote new courses, as well as provide leaderboard content to spur friendly competition among employees, and targeted blogs to engage learners.

Main Features

Branded Learner Interface

Absorb LMS has managed to separate itself from competitors by offering clients the ability to create branded courses. In addition to adding various branded elements, such as logos and colors, course administrators have the ability to select their own language options to reflect unique regional dialects.

Absorb LMS’s team can help you to assemble a portal that’s in line with the esthetics of your company’s existing website. A few of the customizable branding items include your corporate logo, course images, colors, and terminology. You also have the option to create different experiences for different learners based on factors such as each learner’s location or the department within the company.

Mobile Learning Tools

Absorb LMS’s responsive HTML-5 interface means the platform will work on desktops, laptops, tablets, and smartphones. Learners can complete online courses using whichever devices they have available, which reduces the burden on overworked IT staffers.

As an administrator, there is very little you need to do to ensure your courses are accessible across all connected devices. Just upload your course content and resources into Absorb LMS, and the solution will handle all the heavy lifting behind the scenes. Your courses will automatically adjust based on each learner’s screen size, resulting in an intuitive user experience.

E-commerce Enabled

In some cases, a business may want to sell its courses to students. Absorb LMS simplifies this process, with an e-commerce module that enables companies to mark courses as “for sale,” either individually or as bundles.

You can sell training courses to new or existing learners, or create a shopping cart that is available exclusively to registered learners from outside your organization. Variable pricing allows you to set different prices for members and non-members. Bulk sales are made possible with the use of enrollment keys.

Mercury Module

Mercury Module is an add-on engagement component. In most cases, it is used when learners require additional information alongside traditional training courses, such as news stories or polls to increase engagement.

If you’re looking for ways to increase the excitement surrounding your own courses, you can use the Mercury Module to send key messages to your audience. This includes creating your own linkable banners to promote new or upcoming courses, starting a blog that can be added to your learners’ dashboards, and finding out what your learners really think about a range of issues by using quick polls.

Custom Reporting

Absorb LMS offers customizable reports, which gives administrators the ability to get whatever information they need from their LMS. One of Absorb LMS’s most popular reports is the Learning Matrix, which provides a summary of where all groups or subgroups of learners are at within specific courses, based on which activities they have completed so far.

In addition to tracking learner activity and progress, you can also track things like department progress, learner competencies, course activities, exam and task completions, and ILC sessions and activities. Standardized course evaluations can also help you determine which courses are providing the greatest value for your learners, and certificate reports show all certificates currently saved in the system.

Integrations

New users can integrate Absorb LMS with many of the HRIS, CRM systems, and other portals they already use. This integration is possible thanks to Absorb LMS’s RESTful API.

Pricing

Absorb LMS offers tiered pricing, which means that companies are able to budget ahead based on their own usage needs. New users can expect to pay a standard one-time setup fee for a custom-branded portal. With the Mercury Module, you can access an upgraded learner experience.

Bottom Line

  • Intuitive LMS software simplifies online course administration
  • Complete custom branding based on each company’s style guidelines
  • Quick polls help administrators collect opinions from learners
  • E-commerce comes standard in every portal
  • Tiered fees based on actual company usage

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