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Metrics that Matter Logo

Learning and development effectiveness platform

Table of Contents

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Metrics that Matter - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: December 2025

Metrics that Matter overview

What is Metrics that Matter?

Designed as an end-to-end solution for learning measurement, Metrics That Matter (MTM) helps automate the learning process across the entire L&D portfolio of an organization. It combines data and statistics collected from enterprise systems like LMS and HRIS, etc. The information is gathered through evaluations to help MTM create an overview of the entire business performance and learning programs.

Metrics That Matter (MTM) helps reduce wastage of L&D budget and shifts the focus on investing in beneficial programs. The platform has the world’s largest database of learning and development impact benchmarks, and offers data on scrap learning, net promoter, and estimated performance improvement. The KPI frameworks and validated survey instruments within Metrics That Matter (MTM) have been created by experts to inform the stakeholders, so that they can derive a much more relevant ROI.

By combining powerful analytics tools with an authenticated measurement technology, MTM allows the user to assess and communicate the effectiveness of their learning & development initiatives at every level of the organization. With an easy-to-use dashboard and smartsheets, MTM aims to engage users and provide more confidence about the data. Through features like proprietary methodology, insights, reporting, smartsheet evaluations, scaled automation, and proprietary metrics, MTM provides a meaningful analysis of learning effectiveness. It allows the user to automatically share and update dashboards with stakeholders to effectively manage development programs.

Key benefits of using Metrics that Matter

• MTM minimizes efforts to identify scrap learning and wasted investments by providing insights to the decision makers with automated reports.

• Users can access reports and other relevant data through the validated source of effectiveness benchmarks that feature more than 1.5 billon data points.

• Through scaled automation, MTM sends evaluations to all the instructors and participants at the end of the training. It also notifies and provides evaluation reports to participants and their managers.

• MTM provides meaningful insights and patterns to help link the effectiveness of learning programs with business outcomes.

• MTM creates dynamic, on-demand reports including visual dashboards of key metrics like predicted cost-benefit ratios and performance trends.

Starting price

17000usage based /
per year

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Metrics that Matter’s user interface

Ease of use rating:

Metrics that Matter reviews

Overall rating

4.6

/5

11

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.64/10
Rating distribution

5

4

3

2

1

7

4

0

0

0

Pros
“In brief, it's positive experience. Thanks for your cooperation.”
NL

Nataliya L.

Admimistrator

“Good experience and it's easy to support our business needs.”
aa

akram a.

Training Manager

“It helps demystify the "what did they get out of it and how will they use it to be more productive" question.”
JB

Jennifer B.

Director, Ciena Learning

Cons
“Sometime customers refuse to follow a survey (Post Event) in MTM. It could be difficult to persuade them.”
NL

Nataliya L.

Admimistrator

“A little difficult to use on my own rep was a star.”
AP

Andrew P.

Global Instructor & Quality Assurance manager

“Menu are hard to find most especially for new users.”
BS

Belle S.

Operations Admin

Who uses Metrics that Matter?

Based on 11 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Computer Networking
Education Management
Information Technology and Services
Facilities Services
Others

Use cases

- Not enough reviews
-
-
-
-
-

Metrics that Matter's key features

Most critical features, based on insights from Metrics that Matter users:

Reporting/Analytics
Onboarding
Self service portal
Employee profiles
Blended learning
Learning paths/tracks

All Metrics that Matter features

Features rating:

Academic/Education
API
Assessment management
Corporate/Business
Course management
Customizable branding
Customizable reports
Dashboard
Data import/export
eLearning companies
Employee management
Employee onboarding
HR management
Learning & development
Learning management
Microlearning
Multi-Language
Multi-User collaboration
Performance management
Performance metrics
Real-Time reporting
Recommendations
Reminders
Reporting & statistics
Single sign on
Skills assessment
Surveys & feedback
Tests/Assessments
Third-Party integrations
Training companies
Training management

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Metrics that Matter pricing

Value for money rating:

Starting from

17000

Per year

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Metrics that Matter price and value

Value for money rating:

To see what individual users think of Metrics that Matter's price and value, check out the review snippets below.

“In brief, it's positive experience. Thanks for your cooperation.”
NL

Nataliya L.

Admimistrator

“Good experience and it's easy to support our business needs.”
aa

akram a.

Training Manager

Metrics that Matter integrations (3)

Metrics that Matter support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
Knowledge Base

Training options

In Person
Documentation
Live Online
Webinars
Videos

Metrics that Matter FAQs

Q. Who are the typical users of Metrics that Matter?

Metrics that Matter has the following typical customers:
Large Enterprises, Non Profit, Public Administrations

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Q. What languages does Metrics that Matter support?

Metrics that Matter supports the following languages:
English


Q. Does Metrics that Matter offer an API?

Yes, Metrics that Matter has an API available for use.


Q. What level of support does Metrics that Matter offer?

Metrics that Matter offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base

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