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Omind
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customizable quality workflows and insights
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Omind - 2026 Pricing, Features, Reviews & Alternatives


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Omind overview
What is Omind?
Omind is a comprehensive digital experience solution designed to help businesses enhance their customer, employee, and operational interactions through the integration of advanced technology and human-centric design. By leveraging cutting-edge tools, including Generative AI, Omind focuses on creating personalized experiences that foster genuine connections between brands and their audiences. This approach not only elevates customer satisfaction but also drives brand loyalty and operational efficiency.
Key benefits of using Omind
Helps teams gain a clearer view of agent performance and interaction quality across a larger volume of calls.
Reduces reliance on manual audits
Supports QA teams by minimizing time spent on repetitive evaluations, allowing focus on higher-value analysis.
Enables more consistent quality evaluations
Assists in applying standardized quality criteria across agents, campaigns, and channels.
Supports faster performance insights
Makes it easier for supervisors and managers to identify trends, gaps, and coaching opportunities.
Simplifies QA workflows
Offers an intuitive interface that helps teams manage audits, scorecards, and reviews more efficiently.
Scales with growing contact center operations
Designed to support higher interaction volumes without proportionally increasing QA effort.
Facilitates data-driven coaching
Helps link quality insights to actionable feedback for agent improvement.
Starting price
Alternatives
with better value for money
Omind’s user interface
Omind reviews
Overall rating
4.5
/5
4
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8/10
5
4
3
2
1
2
2
0
0
0
Omind's key features
Most critical features, based on insights from Omind users:
All Omind features
Features rating:
Omind alternatives
Omind pricing
Value for money rating:
Starting from
No pricing info
User opinions about Omind price and value
Value for money rating:
Omind support options
Typical customers
Platforms supported
Support options
Training options
Omind FAQs
Omind has the following pricing plans:
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Omind?
Omind has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business
Q. What languages does Omind support?
Omind supports the following languages:
English, French
Q. Does Omind offer an API?
No, Omind does not have an API available.
Q. What level of support does Omind offer?
Omind offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum, 24/7 (Live rep), Chat



