getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Omind Logo

Customizable quality workflows and insights

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Omind - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Omind overview

What is Omind?

Omind is a comprehensive digital experience solution designed to help businesses enhance their customer, employee, and operational interactions through the integration of advanced technology and human-centric design. By leveraging cutting-edge tools, including Generative AI, Omind focuses on creating personalized experiences that foster genuine connections between brands and their audiences. This approach not only elevates customer satisfaction but also drives brand loyalty and operational efficiency.

Key benefits of using Omind

Improves visibility into contact center quality
Helps teams gain a clearer view of agent performance and interaction quality across a larger volume of calls.

Reduces reliance on manual audits
Supports QA teams by minimizing time spent on repetitive evaluations, allowing focus on higher-value analysis.

Enables more consistent quality evaluations
Assists in applying standardized quality criteria across agents, campaigns, and channels.

Supports faster performance insights
Makes it easier for supervisors and managers to identify trends, gaps, and coaching opportunities.

Simplifies QA workflows
Offers an intuitive interface that helps teams manage audits, scorecards, and reviews more efficiently.

Scales with growing contact center operations
Designed to support higher interaction volumes without proportionally increasing QA effort.

Facilitates data-driven coaching
Helps link quality insights to actionable feedback for agent improvement.

Starting price

Free

Alternatives

with better value for money

Omind’s user interface

Ease of use rating:

Omind reviews

Overall rating

4.5

/5

4

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10
Rating distribution

5

4

3

2

1

2

2

0

0

0

Omind's key features

Most critical features, based on insights from Omind users:

Labor forecasting
Employee database
Employee scheduling
Payroll management

All Omind features

Features rating:

Applicant tracking
Employee engagement
Employee management
Generative ai
Offboarding
Onboarding
Performance management
Recruitment management
Workflow management

Omind alternatives

Omind logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
BambooHR logo
visit website

Starting from

10

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Paycom logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Lanteria HR logo
visit website

Starting from

4.20

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Omind pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Omind price and value

Value for money rating:

Omind support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
FAQs/Forum
24/7 (Live rep)
Chat

Training options

Documentation

Omind FAQs

Q. What type of pricing plans does Omind offer?

Omind has the following pricing plans:
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Omind?

Omind has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does Omind support?

Omind supports the following languages:
English, French


Q. Does Omind offer an API?

No, Omind does not have an API available.


Q. What level of support does Omind offer?

Omind offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum, 24/7 (Live rep), Chat

Related categories