SurePayroll vs PrimePay

ADP Workforce Now

Gusto

Paycor

Paychex Flex

RUN Powered by ADP

UKG Ready

Compare SurePayroll and PrimePay based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

RUN Powered by ADP® helps small businesses automate payroll, file taxes and manage HR with ease. From AI-driven efficiency to expert support, businesses can take care of their teams anytime and anywhere. 

Paychex Flex® simplifies payroll and HR with cloud-based technology, automated taxes, and powerful tools like recruiting, employee engagement, perks, and analytics. Access it from anywhere and empower your team, save time, and get 24/7 support for your growing business.

With Gusto, you get modern HR features like payroll, benefits, hiring, management resources, and more — all in one place. Gusto is proud to serve more than 400,000 businesses in the US with a single trusted system, competitive compensation tools, and expert guidance to help you empower your team.

SurePayroll is a web-based software that offers online payroll, tax management, HR, and benefit solutions for small businesses and households.

401(k) Tracking

Access Controls/Permissions

Accounting

Accounting Integration

Applicant Tracking

Benefits Dashboard

Benefits Management

Check Printing

Compensation Management

Compensation Plan Modeling

Direct Deposit

Document Storage

Employee Benefits Administration

Employee Database

Employee Management

Employee Onboarding

Employee Portal

Employee Profiles

Employee Self Service

For Accountants

For Small Businesses

Health Insurance Administration

Leave Tracking

Mobile App

Multi-Location

Multi-State

Online Benefits Enrollment

Payroll Management

Payroll Reporting

Real-Time Reporting

Reminders

Reporting & Statistics

Reporting/Analytics

Retirement Plan Management

Role-Based Permissions

Self Service Portal

Sick Leave Tracking

Tax Calculation

Tax Compliance

Tax Filing

Third-Party Integrations

Time Off Management

Vacation/Leave Tracking

W-2 Preparation

Wage Garnishment

Web-based Deployment

SurePayroll

Android

Web-based

iPhone

Easy to use, good customer support, good documentation and help with tax matters. Substantially cheaper than some of the other nanny share cloud accounting services out there.

General Manager

Using the software every other week is simple and when I want to add something, it is relatively easy to do. I highly recommend it and it is a very good value.

Owner/ Director

Great customer service, ease of use, simple navigation and customer service is always available. With me being a small business owner the monthly fees are great and within range.

Owner

I have used other payroll services and can say honestly SurePayroll is the best I've ever used. They have an easy system and their customer service is the best I've ever worked with.

Owner/Agent

I've been extremely happy with SurePayroll. Taxes are easily done for me and my accountant has also been pleased.

Office Manager

It is very user friendly. I seldom if ever need any technical assistance, but when I have it was easy and the person helping me was extremely knowledgeable.

President 

Although this was an oversight on my part, I think it should be set to "no", and  the administrator should have to click yes. This mistake ended up costing me $2700.

Bookkeeper

For a small business without many benefits to manage, it is a good choice and a cost effective one.

Attorney

Inability to completely void out a payroll check that was incorrectly issued, and instead I had to issue a negative amount the next week in order to make the adjustment for the end of year 1099.

Dentist

I like ease of use and the ability to make changes efficiently. The software is very intuitive.

This is the easier and best payroll software I have used. It is also a great value.

Accountant

The customer service had been truly outstanding. From the sales person to everyone else I have dealt with.

Head of US Real Estate

Cost effective and set up fairly easy. Customer service is very helpful, made a big difference.

administrator

Customer service is the worst in the industry.

However, once you leave the company, you no longer have access to anything!!! nothing.

Principal

Customer service getting set up was excellent.

President

Easy to use for the administrator and even the set up is very simple to complete. Online clock integrations makes it easier to use.

Chief Financial Officer

I was not a part of implementing the change of our payroll to the Sure Payroll software so I can't personally speak into the ease of integration.

SurePayroll screenshot: SurePayroll manage payroll

SurePayroll screenshot: SurePayroll calculate payroll

SurePayroll screenshot: SurePayroll help center

Freelancers

Non Profit

Public Administrations

Small Business

ADP Workforce Now is a cloud-based human capital management, talent management, and benefits software built for midsized and large businesses.

Paycor’s all-in-one, cloud-based human capital management (HCM) platform modernizes every aspect of people management, from recruiting, onboarding and payroll to career development and retention.

UKG helps organizations understand and empower their workforce with AI-driven HR, payroll, and workforce management solutions.

PrimePay makes payroll and HR complexity disappear. We've packaged 37 years of experience and an unrelenting commitment to service into an intelligent, versatile HCM platform for people-centric businesses. 

1099 Preparation

360 Degree Feedback

Activity Dashboard

Alerts/Notifications

Approval Process Control

Attendance Tracking

Automated Scheduling

Biometric Recognition

Compliance Management

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Document Management

Employee Scheduling

Employee Time Tracking

HR Management

Learning & Development

Mobile Access

Onboarding

Overtime Calculation

Performance Management

Recruitment Management

Time Off Requests

Time Tracking

Timesheet Management

Training Management

Workflow Management

PrimePay

Linux

Windows

The PrimePay has a great team of individuals who are committed to your success, and making the transition to PrimePay system, seamless.

Manager

The software is easy to maneuver around in and super easy and quick inputting the information in the system. I also love the fact that I do not have to input any information if I do not want to.

Office Administrator

PrimePay is easy to use, and we have received good help when reaching out to support.

Human Resources Generalist

I like that PrimePay is integrated with Employee Navigator; it makes administering benefits seamless.

Controller

I am extremely happy and my representative [sensitive content hidden] is so enjoyable to work with and she is very in tune with my five companies.

Vice President

Our manager was friendly and extremely helpful. Once we switched to self service payroll, it not only saved us money but was easier to use because I could do payroll whenever I wanted.

manager

At first it was user friendly with great customer service.

VP Development

I always have to contact our HR department and they get so frustrated it is easier for them just to log in as an admin and do the request for me.

Pastor

Smoth, simple, reliable and yet powerful. It is one of the few things that seems to just always work.

My experience has been average with PrimePay but it is easy to use. I would recommend this payroll service to others.

Operations Manager

Some confusing wording when entering payroll information.

Managing Owner

It was a little confusing to know how to access all three parts of the system at first. It requires different passwords and different IDs for each of the three parts.

They overpaid a single employee by thousands one time, then "couldn't" return the money for days. It was a disaster for our small business.

Director of Finance

Lack of certain reports and capabilities and POOR CUSTOMER SERVICE (see below).

I like that there is always a live person to speak with.

Its too complicated not user friendly-- Absolutely the worst service online I have ever experienced.

Obviously you as a customer do not matter enough to provide you with a working customer service phone number. I do not and have not ever had access to my pay stub thru Prime Pay.

Payroll Manager

There is an opportunity to create an integration to NetSuite which appealed to us.

SurePayroll vs PrimePay Comparison (2026)

SurePayroll

PrimePay

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

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