App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

SurePayroll Logo
SurePayroll
4.2
(287)

Write a review

Small Business Payroll Software

visit website

(13)

SurePayroll Pricing, Features, Reviews and Alternatives

SurePayroll product overview

Price starts from

29.99

Per month

Flat Rate

What is SurePayroll?

SurePayroll provides full-service online payroll to tens of thousands of U.S.-based small businesses. This payroll service includes payroll calculations, deductions, filing and payment of payroll taxes, direct deposit, and employee access to pay stubs, among other features.

Key benefits of using SurePayroll

-Easy-to-manage Workers Compensation
-401(k) Retirement Plans that Fit Your Business
-Affordable Health Insurance for Small Business
-Pre-Employment Screening and New Hire Reporting

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
Chat
Knowledge Base

Training options

Videos
Live Online

SurePayroll pricing information

Value for money

4.2

/5

287

Starting from

29.99

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

SurePayroll features

Functionality

4.1

/5

287

Total features

38

5 categories

Most valued features by users

Reporting/Analytics
Self Service Portal
Reporting & Statistics
Third Party Integrations
Employee Database
Reminders
Real Time Reporting
Employee Management

Functionality contenders

SurePayroll users reviews

Overall Rating

4.2

/5

287

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.85/10
Rating distribution

5

4

3

2

1

182

48

16

11

30

Pros
Easy to use, good customer support, good documentation and help with tax matters. Substantially cheaper than some of the other nanny share cloud accounting services out there.
Using the software every other week is simple and when I want to add something, it is relatively easy to do. I highly recommend it and it is a very good value.
Great customer service, ease of use, simple navigation and customer service is always available. With me being a small business owner the monthly fees are great and within range.
Cons
Although this was an oversight on my part, I think it should be set to "no", and the administrator should have to click yes. This mistake ended up costing me $2700.
Inability to completely void out a payroll check that was incorrectly issued, and instead I had to issue a negative amount the next week in order to make the adjustment for the end of year 1099.
Customer service is the worst in the industry.

Overall rating contenders

KN
AvatarImg

Kendrick N.

CEO

Food & Beverages, self-employed

Review source

Overall Rating

SurePayroll is a no brainer for all business sizes

Reviewed 2 months ago

Transcript

Kendrick: Hi, I'm Kendrick, founder of Kenny's Kitchen LLC. I give SurePayroll a five out of five. They're...

SS
AvatarImg

Steve S.

owner

Insurance, 1-10 employees

Review source

Overall Rating

good payroll service

Reviewed 3 years ago

Transcript

Steve S.: My name is Steve. I'm an agency owner of an insurance agency. And of course, the industry that...

AR
AvatarImg

Verified reviewer

Insurance, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to use and great value

Reviewed 4 years ago
Pros

easy to use for the administrator and even the set up is very simple to complete. online clock integrations makes it easier to use.

Cons

none. overall it works great and no issues

Vendor response

Thanks for leaving us such a wonderful review.

CH
AvatarImg

Carol H.

Professional Training & Coaching, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

SureParyroll

Reviewed a month ago

Not extremely user friendly for someone who is not always in front of the computer.

Pros

Customer Services was good however the product interface was not easy for me to utilize and did not offer alternatives that I could use for payment of my contracted employees as their company was invoice only.

Cons

Not easy to use on the go (i.e. on mobile devices or tablet).

JG
AvatarImg

Jeffrey G.

Insurance, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent Service

Reviewed 2 months ago
Pros

Ease of use, I can approve payroll quickly and efficiently.

Cons

I don't have any cons with the site. I'm happy with it overall

JB
AvatarImg

Jay B.

Financial Services, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Find another Company. Service is terrible.

Reviewed 2 months ago

It's akin to jumping in a tub of water that is just about boiling. I believe they will be out of business if they don't change customer service, which does not exist.

Pros

Nothing recently, 9 years ago they were great, now it is a horrible service.

Cons

Everything, but mostly the lack of the ability to talk to a human; not, a BOT. No one cares.

JP
AvatarImg

Joseph P.

Nonprofit Organization Management, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Simple and easy to use. Customer service getting set up was excellent.

Reviewed 2 months ago

I'm extremely happy with my choice for payroll. The cost was about the lowest I saw for our organization but it provides options and features that much more expensive software didn't have.

Pros

[sensitive content hidden] was extremely helpful in getting everything set up for my client. He has continued to keep in touch to make sure I am getting everything that I need. Super customer service! The software is easy to use and allows quite a bit of flexibility. There are tons of features that I don't even use but it could handle much larger and complex organizations that what I am working with.

Cons

The location of some of the reporting on the webpage took a little bit to figure out and I still have to go searching a bit. Using the software to get payroll in was easy and straightforward. The reports afterwards not so straightforward.

SurePayroll FAQs

Q. What type of pricing plans does SurePayroll offer?

SurePayroll has the following pricing plans:
Starting from: $29.99/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of SurePayroll?

SurePayroll has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does SurePayroll support?

SurePayroll supports the following languages:
English


Q. Does SurePayroll support mobile devices?

SurePayroll supports the following devices:
Android, iPhone


Q. Does SurePayroll offer an API?

No, SurePayroll does not have an API available.


Q. What other apps does SurePayroll integrate with?

SurePayroll integrates with the following applications:
QuickBooks Online Advanced, Xero


Q. What level of support does SurePayroll offer?

SurePayroll offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Chat, Knowledge Base

Related categories