Offero Pricing, Features, Reviews & Comparison of Alternatives

Offero

Volunteer and event management solution for local government

4.82/5 (11 reviews)

Offero overview

What is Offero?

Offero is a cloud-based and mobile-responsive volunteer and event management system designed to meet the needs of local and state government organizations with a range of tools for staff, volunteers, and participants, including automated hour tracking, volunteer coordination, scheduling, self-reported site visits, education management, customizable reporting, and more. As a cloud solution, Offero enables users to manage volunteers and events anytime, anywhere via any internet-enabled device.

Volunteer management tools enable individuals to view and register for events online. Users can check registrations and open shifts, as well as event attendance all from the same platform. Offero enables users to add an unlimited number of administrators, volunteers and participants, plus create an unlimited amount of events. Standard and custom reporting tools help give users valuable insight into event and volunteer performance.

Built-in communications enable users to engage through discussion forums and messaging tools. The integrated education management module helps users manage volunteer onboarding and learning online. Offero integrates with Verified Volunteers to carry out background checks.
www.offero.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Offero screenshot: Manage volunteers and events online from any internet-enabled deviceOffero screenshotOffero screenshotOffero screenshotOffero screenshot

Offero user reviews

Excellent
9

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.6
  4.7
  5.0
Charlotte Norville

Best Volunteer Management System for Government Agencies

Used daily for 2+ years
Reviewed 2018-08-29
Review Source: Capterra

We were able to start a citywide volunteer program in large part thanks to Offero. It's enterprise wide functionality allows for standardization of practices, yet enough customization for each unique volunteer program. They have made continuous improvements and updates to the software based on user feedback.

Pros
Offero is easy to use for both administrators and volunteers. It has a variety of features for volunteers to enter hours. It also has tiered levels of permissions for participants, different types of volunteers, and administrators. It's enterprise-wide functionality is the best I have seen in a volunteer management system.

Cons
That more people don't use it! I think as it grows it would be exciting to have a user group of government driven volunteer programs that can connect and share best practices.

Response from Squarei Technologies


Thanks for the fantastic review, Charlotte! It's our pleasure to serve your organization and provide the tools you require to run a city-wide volunteer program. Stay tuned for more helpful updates coming soon!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jo Carter

Ease of Use

Used daily for 2+ years
Reviewed 2019-10-03
Review Source: Capterra

More volunteer are using Offero than with our previous volunteer software. I deal with less problems with this software, giving me more time for other aspects of my job.

Pros
Simple program, yet fulfills all needs. Reports are a breeze

Cons
At first it was like learning a new language, but as I used it more the transition became easier

Response from Squarei Technologies


Thank you for the great review, Jo! We are so glad to hear that Offero is easier for your volunteers and allows you more time to do the rest.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Bailey Astudillo

Intern Review of Engage

Used weekly for less than 6 months
Reviewed 2019-10-15
Review Source: Capterra

Pros
I like how user friendly it is. Everything is visually accessible and once you are familiar with the site it get easier and easier to use.

Cons
How in depth some of the features are. It is hard to get from one point to another on the page if you are unfamiliar with the website.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 6/10

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AJ Chlebnik

Easy and Intuitive to Learn as a New Employee!

Used daily for 6-12 months
Reviewed 2019-10-05
Review Source: Capterra

Pros
As a new employee, learning to use this software system was pretty easy and intuitive for me. If I didn't know where to find something, it was pretty easy to figure out where it was located, even without watching a tutorial. It provides great evaluative and reporting tools which allow me to see the impact of our volunteer-led program easily, as well as being able to see volunteer satisfaction. The system seems to be fairly easy for our volunteers to use as well, even those who are newer to interacting digitally. Also, the customer service for this software is exceptional! Representative is great about answering all of our questions and is receptive to requests for new capabilities for the system.

Cons
It's hard to say what I don't like, since I am still learning more about the system each day that I use it. I think that the reporting system could be a little more intuitive. But I haven't watched a lot of the tutorials (I usually haven't needed to) so the information could be there. As I mentioned, representative is also great at responding to questions or concerns.

Response from Squarei Technologies


Thanks for your 5-star review AJ! It's great to hear that Offero has been so easy for you to learn; we strive to make it as intuitive as possible. Thanks for the feedback and the opportunity to serve your organization!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sue Schafer

Engage.fcgov.com is amazing!

Used daily for 2+ years
Reviewed 2018-08-14
Review Source: Capterra

Working with Square-I Technologies has been easy and efficient. You call for help and get an actual person who can actually help you!

Pros
Offero (Engage for us) is the first software of it's kind that allows you to manage all aspects of BOTH public participation AND volunteer scheduling. The system has so much functionality and scalability that you can customize as you go. You don't need to be a software engineer to use it! I feel like this has raised our customer service to a level that all our customers deserve.

Cons
The only difficulty is teaching volunteers to use a new tool but the on-line tutorials are extremely user-friendly.

Response from Squarei Technologies


Sue, thank you so much for your 5-star review of Offero (Engage)! It made our day here at Squarei Technologies. We are so glad to hear that our easy-to-use system helps the City of Fort Collins be the "gold standard" of service to volunteers and participants. Thanks again for your review and for being a loyal customer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Offero pricing

Pricing options
Subscription
View Pricing Plans

Contact Offero for pricing details.

Offero features

Automatic Notifications
Customizable Reporting
Reminders
Reporting & Statistics
Self Service Portal

API (554 other apps)
Activity Dashboard (482 other apps)
Activity Tracking (282 other apps)
Applicant Tracking (329 other apps)
Customizable Branding (322 other apps)
Data Import/Export (313 other apps)
Employee Database (311 other apps)
Employee Management (362 other apps)
Employee Onboarding (259 other apps)
Employee Portal (264 other apps)
Employee Self Service (257 other apps)
Performance Management (254 other apps)
Real Time Reporting (275 other apps)
Recruitment Management (288 other apps)
Third Party Integration (387 other apps)

Additional information for Offero

Key features of Offero

  • Group Management
  • Scheduling
  • Volunteer Management
  • Volunteer Profiles
View All Features

Benefits

- Automated shift reminders, feedback requests, notifications, and hour tracking
- Centralized calendar to view and register for shifts
- Self-reported site visits with the ability to capture impact-related measures, like the number of trees planted
- Clock-in and out for shifts using desktop, mobile, or kiosk
- Manage participation and volunteers in the same place, with real-time registration and attendance updates
- Online volunteer applications
- eLearning modules for onboarding and training with integrated background checks through Verified Volunteers
- Private volunteer discussion forums and messaging
- Emails and text messages to groups or individual volunteers
- Reporting customizable to each division or the whole organization
- Unity of departments in one cohesive system with tiered levels of permissions and access
- Unlimited customer support via phone or email and innovative Usersnap visual feedback tool
- Available onsite training and pre-launch support from our all-star team
- Hosted on one of the most secure architectures available with data encryption for added protection