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Volunteer Management Software

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Volgistics logo
4.6
92

Software for volunteer recruiting, tracking and coordination

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.5
Pros and Cons from Volgistics users   
avatar
+13
It is extremely user friendly and when you need help on how to set things up for your program they have a help desk feature that is worth its weight in gold.
After losing a significant amount of work, customer service did not offer any compensation and were quick to let me know how to close out my account.
The built in help is quite good, and the online help is fantastic. They turn around queries almost immediately, with very clear, detailed responses.
The features didn't keep up with technology - lack of mobile functionality, poor use of texting, not very attractive.
I have been super-satisfied with Volgistics - it covers all the bases and is extremely user friendly and the support staff is the best bar none. It's really intuitive and very clearly laid out.
And because you have to pay per volunteer, for a large organization that utilizes a lot of people, it's practically fiscally impossible to keep a running history of your volunteer program.
Ease of Use and great customer service. Quick reliable answers to any questions about products and processes.
I've had Volgistics since my previous workplace had to switch over from Volunteer Works when it became obsolete.
User Support is outstanding. My eMail questions have always been answered within an hour of submission and their responses are concise, clearly understood and respectful.
However, for companies and organizations that are large and do have dedicated staff, this is an excellent volunteer management option.
With volunteers self scheduling, signing in and out... and the cost, it's got the features of most top of the line programs with the price that is VERY affordable.
I first heard of them at a Volunteer training. The price is amazing and the support I got for set-up and currently learning the system is phenomenal.
Overall we have been able to run our program more efficiently and with a better management system. We will continue to use and promote Volgistics to everyone that has a need.
I like that you can log in on-line and access your volunteer data from any computer.
Customer Service / Techncial Help is second to none.
We are able to run reports by the various parameter, service by volunteer, type of service, requirements filled by volunteers. Volgistics is also easy for the volunteers to input their service hours.
It is extremely user friendly and when you need help on how to set things up for your program they have a help desk feature that is worth its weight in gold.
After losing a significant amount of work, customer service did not offer any compensation and were quick to let me know how to close out my account.
The built in help is quite good, and the online help is fantastic. They turn around queries almost immediately, with very clear, detailed responses.
The features didn't keep up with technology - lack of mobile functionality, poor use of texting, not very attractive.
I have been super-satisfied with Volgistics - it covers all the bases and is extremely user friendly and the support staff is the best bar none. It's really intuitive and very clearly laid out.
And because you have to pay per volunteer, for a large organization that utilizes a lot of people, it's practically fiscally impossible to keep a running history of your volunteer program.
Ease of Use and great customer service. Quick reliable answers to any questions about products and processes.
I've had Volgistics since my previous workplace had to switch over from Volunteer Works when it became obsolete.
User Support is outstanding. My eMail questions have always been answered within an hour of submission and their responses are concise, clearly understood and respectful.
However, for companies and organizations that are large and do have dedicated staff, this is an excellent volunteer management option.
With volunteers self scheduling, signing in and out... and the cost, it's got the features of most top of the line programs with the price that is VERY affordable.
I first heard of them at a Volunteer training. The price is amazing and the support I got for set-up and currently learning the system is phenomenal.
Overall we have been able to run our program more efficiently and with a better management system. We will continue to use and promote Volgistics to everyone that has a need.
I like that you can log in on-line and access your volunteer data from any computer.
Customer Service / Techncial Help is second to none.
We are able to run reports by the various parameter, service by volunteer, type of service, requirements filled by volunteers. Volgistics is also easy for the volunteers to input their service hours.
It is extremely user friendly and when you need help on how to set things up for your program they have a help desk feature that is worth its weight in gold.
After losing a significant amount of work, customer service did not offer any compensation and were quick to let me know how to close out my account.
The built in help is quite good, and the online help is fantastic. They turn around queries almost immediately, with very clear, detailed responses.
The features didn't keep up with technology - lack of mobile functionality, poor use of texting, not very attractive.
I have been super-satisfied with Volgistics - it covers all the bases and is extremely user friendly and the support staff is the best bar none. It's really intuitive and very clearly laid out.
And because you have to pay per volunteer, for a large organization that utilizes a lot of people, it's practically fiscally impossible to keep a running history of your volunteer program.
Ease of Use and great customer service. Quick reliable answers to any questions about products and processes.
I've had Volgistics since my previous workplace had to switch over from Volunteer Works when it became obsolete.
User Support is outstanding. My eMail questions have always been answered within an hour of submission and their responses are concise, clearly understood and respectful.
However, for companies and organizations that are large and do have dedicated staff, this is an excellent volunteer management option.
With volunteers self scheduling, signing in and out... and the cost, it's got the features of most top of the line programs with the price that is VERY affordable.
I first heard of them at a Volunteer training. The price is amazing and the support I got for set-up and currently learning the system is phenomenal.
Overall we have been able to run our program more efficiently and with a better management system. We will continue to use and promote Volgistics to everyone that has a need.
I like that you can log in on-line and access your volunteer data from any computer.
Customer Service / Techncial Help is second to none.
We are able to run reports by the various parameter, service by volunteer, type of service, requirements filled by volunteers. Volgistics is also easy for the volunteers to input their service hours.
VolunteerMatters logo
4.8
30

Cloud-based volunteer management software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.5
    Customer support
    5.0
Pros and Cons from VolunteerMatters users   
+13
Our organization loves the ease of creating volunteer opportunities, the option for integrated background checks, and the ability to design the application as we need.
There is no option to bulk delete shifts if there has been a schedule change in our programming.
Volunteer Matters works well to create awareness of volunteer opportunities with our organization. It was easy to learn how to administer, and their customer support is very good.
It was a little hard to transition information over from our old system, but even that was at no fault of the program.
It's user friendly and I was happy with the level of support I received. They were ready to help when I needed it.
There has been no 'kiosk' option to check-in volunteers but I hear that changes are in the works.
We recently upgraded to the newest version of VolunteerMatters and we LOVE how easy it is for volunteers to use. The software is clean and simple.
Volunteer Matters suggests using Zapier, which charges and additional fee for Salesforce.
The seamless integration into our website, branding, and user-friendly experience is by far the best feature of VolunteerMatters.
I love having the ability to add graphics to different projects and signing up for a shift is straightforward.
I nearly always receive a response within an hour to my inquiries. The immediate "chat" feature is super helpful and the technician is also available to do zoom calls if need be.
I like how easy it is to use on both the volunteer and administrative end.
Volunteers can track their own hours, or it can be set to credit them for a set number of hours for the task they complete. Nice flexibility options are available.
Focus on ease of use and easy navigation of the site.
This goes beyond shifts and positions and will allow us to reach more people with our mission message.
The level of customer service at Volunteer Matters is a huge game changer for me.
Our organization loves the ease of creating volunteer opportunities, the option for integrated background checks, and the ability to design the application as we need.
There is no option to bulk delete shifts if there has been a schedule change in our programming.
Volunteer Matters works well to create awareness of volunteer opportunities with our organization. It was easy to learn how to administer, and their customer support is very good.
It was a little hard to transition information over from our old system, but even that was at no fault of the program.
It's user friendly and I was happy with the level of support I received. They were ready to help when I needed it.
There has been no 'kiosk' option to check-in volunteers but I hear that changes are in the works.
We recently upgraded to the newest version of VolunteerMatters and we LOVE how easy it is for volunteers to use. The software is clean and simple.
Volunteer Matters suggests using Zapier, which charges and additional fee for Salesforce.
The seamless integration into our website, branding, and user-friendly experience is by far the best feature of VolunteerMatters.
I love having the ability to add graphics to different projects and signing up for a shift is straightforward.
I nearly always receive a response within an hour to my inquiries. The immediate "chat" feature is super helpful and the technician is also available to do zoom calls if need be.
I like how easy it is to use on both the volunteer and administrative end.
Volunteers can track their own hours, or it can be set to credit them for a set number of hours for the task they complete. Nice flexibility options are available.
Focus on ease of use and easy navigation of the site.
This goes beyond shifts and positions and will allow us to reach more people with our mission message.
The level of customer service at Volunteer Matters is a huge game changer for me.
Our organization loves the ease of creating volunteer opportunities, the option for integrated background checks, and the ability to design the application as we need.
There is no option to bulk delete shifts if there has been a schedule change in our programming.
Volunteer Matters works well to create awareness of volunteer opportunities with our organization. It was easy to learn how to administer, and their customer support is very good.
It was a little hard to transition information over from our old system, but even that was at no fault of the program.
It's user friendly and I was happy with the level of support I received. They were ready to help when I needed it.
There has been no 'kiosk' option to check-in volunteers but I hear that changes are in the works.
We recently upgraded to the newest version of VolunteerMatters and we LOVE how easy it is for volunteers to use. The software is clean and simple.
Volunteer Matters suggests using Zapier, which charges and additional fee for Salesforce.
The seamless integration into our website, branding, and user-friendly experience is by far the best feature of VolunteerMatters.
I love having the ability to add graphics to different projects and signing up for a shift is straightforward.
I nearly always receive a response within an hour to my inquiries. The immediate "chat" feature is super helpful and the technician is also available to do zoom calls if need be.
I like how easy it is to use on both the volunteer and administrative end.
Volunteers can track their own hours, or it can be set to credit them for a set number of hours for the task they complete. Nice flexibility options are available.
Focus on ease of use and easy navigation of the site.
This goes beyond shifts and positions and will allow us to reach more people with our mission message.
The level of customer service at Volunteer Matters is a huge game changer for me.
WhenToHelp logo
4.5
8

Cloud-based volunteer scheduling and management software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.3
    Features
    4.5
    Customer support
    4.8
Pros and Cons from WhenToHelp users   
No pros & cons found
VSys One logo
4.7
43

Volunteer management tool for healthcare & education sectors

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.2
    Features
    4.6
    Customer support
    4.9
Pros and Cons from VSys One users   
+11
But then I realized that this is the beauty in the products...we can turn it into what works for us. This has really made my overall experience with the product a great one.
I often end up calling but I feel a little guilty at calling for things that I should be able to do.
Customization is awesome. You can really make the product look and feel however you like for you as the administrator and for the end user.
My biggest problem is finding the time to explore more things and do training on the system.
VSys has saved us time running reports and having the ability to save them all with the criteria we need. VSys has so many other options we are not currently using but plan to in the future.
I sometimes find it difficult to find the report that I'm looking for. I am not very computer savvy and find it difficult to edit settings to make it exactly what I'm looking for.
The overall experience with VSys One has been fantastic. I highly recommend VSys One for your volunteer management needs.
Our organization demands a firewall that doesn't allow for a cloud based program.
I have been talking with my colleagues in New England who are making the most of VSys now and we’re all so happy with the system.
Best support team ever, software or otherwise. Also really appreciate the control we have to be able to readily adapt the software to meet our specific needs.
The AMAZING customer service by all members of their team.
I find VSys to be very user friendly. It is very intuitive and easy to figure out.
Creating volunteer accounts is very user friendly and it is easy to add new data collection points specifically for our program (i.e. we have 34 locations to track).
We had a unique situation and needed some of the program built specifically for our theaters and they were so helpful in building a product that met all of our needs.
But then I realized that this is the beauty in the products...we can turn it into what works for us. This has really made my overall experience with the product a great one.
I often end up calling but I feel a little guilty at calling for things that I should be able to do.
Customization is awesome. You can really make the product look and feel however you like for you as the administrator and for the end user.
My biggest problem is finding the time to explore more things and do training on the system.
VSys has saved us time running reports and having the ability to save them all with the criteria we need. VSys has so many other options we are not currently using but plan to in the future.
I sometimes find it difficult to find the report that I'm looking for. I am not very computer savvy and find it difficult to edit settings to make it exactly what I'm looking for.
The overall experience with VSys One has been fantastic. I highly recommend VSys One for your volunteer management needs.
Our organization demands a firewall that doesn't allow for a cloud based program.
I have been talking with my colleagues in New England who are making the most of VSys now and we’re all so happy with the system.
Best support team ever, software or otherwise. Also really appreciate the control we have to be able to readily adapt the software to meet our specific needs.
The AMAZING customer service by all members of their team.
I find VSys to be very user friendly. It is very intuitive and easy to figure out.
Creating volunteer accounts is very user friendly and it is easy to add new data collection points specifically for our program (i.e. we have 34 locations to track).
We had a unique situation and needed some of the program built specifically for our theaters and they were so helpful in building a product that met all of our needs.
But then I realized that this is the beauty in the products...we can turn it into what works for us. This has really made my overall experience with the product a great one.
I often end up calling but I feel a little guilty at calling for things that I should be able to do.
Customization is awesome. You can really make the product look and feel however you like for you as the administrator and for the end user.
My biggest problem is finding the time to explore more things and do training on the system.
VSys has saved us time running reports and having the ability to save them all with the criteria we need. VSys has so many other options we are not currently using but plan to in the future.
I sometimes find it difficult to find the report that I'm looking for. I am not very computer savvy and find it difficult to edit settings to make it exactly what I'm looking for.
The overall experience with VSys One has been fantastic. I highly recommend VSys One for your volunteer management needs.
Our organization demands a firewall that doesn't allow for a cloud based program.
I have been talking with my colleagues in New England who are making the most of VSys now and we’re all so happy with the system.
Best support team ever, software or otherwise. Also really appreciate the control we have to be able to readily adapt the software to meet our specific needs.
The AMAZING customer service by all members of their team.
I find VSys to be very user friendly. It is very intuitive and easy to figure out.
Creating volunteer accounts is very user friendly and it is easy to add new data collection points specifically for our program (i.e. we have 34 locations to track).
We had a unique situation and needed some of the program built specifically for our theaters and they were so helpful in building a product that met all of our needs.
SignUpGenius logo
4.6
1.9K

Volunteer management & event planning made simple.

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.5
    Features
    4.5
    Customer support
    4.6
Pros and Cons from SignUpGenius users   
avatar
avatar
+15
SignUp Genius is incredibly easy to use and so effective. Even the free version is incredibly powerful and seamless to integrate.
It's not that there's anything wrong, or missing from this software, but more that it's not exactly an essential, or needed tool.
SignUpGenius has been great for helping us schedule things such as performance reviews and interviews so that they can pick the time slots that work best for them.
The ad-supported version is a bit dated-looking--the templates are all fairly "blah" with an aesthetic highly reminiscent of the 2000s (poor spacing, minimal attention to design).
SignUpGenius is a phenomenal tool with countless uses. The free version is excellent in and of itself but the premium version offers great options and is very affordable too.
Sometimes this program is difficult to use and navigate. It is a bit confusing until you understand how it works.
Overall I really liked signupgenius. It was super easy to use from my phone or from my laptop and I was able to use this software many times effectively to help me plan events and organize.
Creating a SignUp Genius form can be very annoying and difficult.
I had been searching for a tool like this for a while and was happy to have found such a simple way to accomplish what I need to.
This software has saved so much time for those of us who do any form of event planning. Organizing potlucks, or holiday celebrations, or employee appreciation events is so easy with this platform.
It is very user friendly and we find it very useful tool when it comes to events, parties and so on. The layout is nice and very easy to navigate.
What I like most is that most people are familiar with Sign up Genius and are therefore more likely to use it. Super easy to use and change is needed.
At my school environment we used sign up genius to sign up for shifts to do our Covid tests and it was easy to open up time slots and have teachers sign up for the time that best suited them.
It is fairly easy to use and low/no cost. It is good for scheduling events with individual times which is particularly helpful during Covid.
This software is well known in my community which is why we decided to use it. The overall quality for price is fine too.
Free of cost and simple to use. It is also having very good user interface where any one can easily understand the set up.
WOW - what a difference SignUp Genius made for me when planning community events.
I liked that I could integrate this into my google forms.
SignUp Genius is incredibly easy to use and so effective. Even the free version is incredibly powerful and seamless to integrate.
It's not that there's anything wrong, or missing from this software, but more that it's not exactly an essential, or needed tool.
SignUpGenius has been great for helping us schedule things such as performance reviews and interviews so that they can pick the time slots that work best for them.
The ad-supported version is a bit dated-looking--the templates are all fairly "blah" with an aesthetic highly reminiscent of the 2000s (poor spacing, minimal attention to design).
SignUpGenius is a phenomenal tool with countless uses. The free version is excellent in and of itself but the premium version offers great options and is very affordable too.
Sometimes this program is difficult to use and navigate. It is a bit confusing until you understand how it works.
Overall I really liked signupgenius. It was super easy to use from my phone or from my laptop and I was able to use this software many times effectively to help me plan events and organize.
Creating a SignUp Genius form can be very annoying and difficult.
I had been searching for a tool like this for a while and was happy to have found such a simple way to accomplish what I need to.
This software has saved so much time for those of us who do any form of event planning. Organizing potlucks, or holiday celebrations, or employee appreciation events is so easy with this platform.
It is very user friendly and we find it very useful tool when it comes to events, parties and so on. The layout is nice and very easy to navigate.
What I like most is that most people are familiar with Sign up Genius and are therefore more likely to use it. Super easy to use and change is needed.
At my school environment we used sign up genius to sign up for shifts to do our Covid tests and it was easy to open up time slots and have teachers sign up for the time that best suited them.
It is fairly easy to use and low/no cost. It is good for scheduling events with individual times which is particularly helpful during Covid.
This software is well known in my community which is why we decided to use it. The overall quality for price is fine too.
Free of cost and simple to use. It is also having very good user interface where any one can easily understand the set up.
WOW - what a difference SignUp Genius made for me when planning community events.
I liked that I could integrate this into my google forms.
SignUp Genius is incredibly easy to use and so effective. Even the free version is incredibly powerful and seamless to integrate.
It's not that there's anything wrong, or missing from this software, but more that it's not exactly an essential, or needed tool.
SignUpGenius has been great for helping us schedule things such as performance reviews and interviews so that they can pick the time slots that work best for them.
The ad-supported version is a bit dated-looking--the templates are all fairly "blah" with an aesthetic highly reminiscent of the 2000s (poor spacing, minimal attention to design).
SignUpGenius is a phenomenal tool with countless uses. The free version is excellent in and of itself but the premium version offers great options and is very affordable too.
Sometimes this program is difficult to use and navigate. It is a bit confusing until you understand how it works.
Overall I really liked signupgenius. It was super easy to use from my phone or from my laptop and I was able to use this software many times effectively to help me plan events and organize.
Creating a SignUp Genius form can be very annoying and difficult.
I had been searching for a tool like this for a while and was happy to have found such a simple way to accomplish what I need to.
This software has saved so much time for those of us who do any form of event planning. Organizing potlucks, or holiday celebrations, or employee appreciation events is so easy with this platform.
It is very user friendly and we find it very useful tool when it comes to events, parties and so on. The layout is nice and very easy to navigate.
What I like most is that most people are familiar with Sign up Genius and are therefore more likely to use it. Super easy to use and change is needed.
At my school environment we used sign up genius to sign up for shifts to do our Covid tests and it was easy to open up time slots and have teachers sign up for the time that best suited them.
It is fairly easy to use and low/no cost. It is good for scheduling events with individual times which is particularly helpful during Covid.
This software is well known in my community which is why we decided to use it. The overall quality for price is fine too.
Free of cost and simple to use. It is also having very good user interface where any one can easily understand the set up.
WOW - what a difference SignUp Genius made for me when planning community events.
I liked that I could integrate this into my google forms.
SignUp.com logo
4.8
379

Volunteer management solution for community & school leaders

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.7
    Features
    4.7
    Customer support
    4.9
Pros and Cons from SignUp.com users   
avatar
+15
I love how easy this is to use for both the administrator and the user. I love that as a user you can sign up without creating an account.
I hate to admit it as I've always considered myself fairly computer literate, but it may just have been my age related declining tech savvyness.
As a nonprofit serving a local public school, we love that it is free for all of our parents who are trying to help our students and teachers. We use it to track volunteers for all of our projects.
I think their communication and messaging could be tightened up more so that the administrators of the scheduling know when someone has cancelled or moved their sign up time.
I've used SignUp.com for various volunteer activities for my children's school. It was user friendly, appealing to the eye, and provided good reminders to volunteers before their time slot.
Sometimes it's difficult to link to the specific sign up if the user is not registered.
From the fun of staff potlucks to the life-saving efforts of a community-wide Christmas blood drive, Volunteer Spot has made all the difference. I recommend your site to everyone.
It was hard to see a broad overview of all the time slots without first clicking on a specific date.
From beginning to end, the assistance I received from the company was a tremendous help and made it quite simple to achieve a successful outcome. Even the billing is quick, easy and flexible.
I highly recommend this website. We have others in our community who are already using it for their events because my experience was so positive.
I was really impressed by how easy the set up and implementation was.
It is easy to use and helps me set up my meetings quickly. I like the integration with Outlook calendar.
I love being able to create sign ups so quickly and easily. Being able to sync with calendars is a very helpful tool.
Very easy to use, love that you sent ut reminders to everyone automatically.
With a recent, significant growth of participants and available animals, Signup.com has been an essential tool.
It was a great way for me to recruit and track volunteers for weekly shifts at no cost to me.
This software is free for the basic features. And the pricing for additional features is feasible.
The waiver part of it being integrated in and the ability to copy from year after year.
I love how easy this is to use for both the administrator and the user. I love that as a user you can sign up without creating an account.
I hate to admit it as I've always considered myself fairly computer literate, but it may just have been my age related declining tech savvyness.
As a nonprofit serving a local public school, we love that it is free for all of our parents who are trying to help our students and teachers. We use it to track volunteers for all of our projects.
I think their communication and messaging could be tightened up more so that the administrators of the scheduling know when someone has cancelled or moved their sign up time.
I've used SignUp.com for various volunteer activities for my children's school. It was user friendly, appealing to the eye, and provided good reminders to volunteers before their time slot.
Sometimes it's difficult to link to the specific sign up if the user is not registered.
From the fun of staff potlucks to the life-saving efforts of a community-wide Christmas blood drive, Volunteer Spot has made all the difference. I recommend your site to everyone.
It was hard to see a broad overview of all the time slots without first clicking on a specific date.
From beginning to end, the assistance I received from the company was a tremendous help and made it quite simple to achieve a successful outcome. Even the billing is quick, easy and flexible.
I highly recommend this website. We have others in our community who are already using it for their events because my experience was so positive.
I was really impressed by how easy the set up and implementation was.
It is easy to use and helps me set up my meetings quickly. I like the integration with Outlook calendar.
I love being able to create sign ups so quickly and easily. Being able to sync with calendars is a very helpful tool.
Very easy to use, love that you sent ut reminders to everyone automatically.
With a recent, significant growth of participants and available animals, Signup.com has been an essential tool.
It was a great way for me to recruit and track volunteers for weekly shifts at no cost to me.
This software is free for the basic features. And the pricing for additional features is feasible.
The waiver part of it being integrated in and the ability to copy from year after year.
I love how easy this is to use for both the administrator and the user. I love that as a user you can sign up without creating an account.
I hate to admit it as I've always considered myself fairly computer literate, but it may just have been my age related declining tech savvyness.
As a nonprofit serving a local public school, we love that it is free for all of our parents who are trying to help our students and teachers. We use it to track volunteers for all of our projects.
I think their communication and messaging could be tightened up more so that the administrators of the scheduling know when someone has cancelled or moved their sign up time.
I've used SignUp.com for various volunteer activities for my children's school. It was user friendly, appealing to the eye, and provided good reminders to volunteers before their time slot.
Sometimes it's difficult to link to the specific sign up if the user is not registered.
From the fun of staff potlucks to the life-saving efforts of a community-wide Christmas blood drive, Volunteer Spot has made all the difference. I recommend your site to everyone.
It was hard to see a broad overview of all the time slots without first clicking on a specific date.
From beginning to end, the assistance I received from the company was a tremendous help and made it quite simple to achieve a successful outcome. Even the billing is quick, easy and flexible.
I highly recommend this website. We have others in our community who are already using it for their events because my experience was so positive.
I was really impressed by how easy the set up and implementation was.
It is easy to use and helps me set up my meetings quickly. I like the integration with Outlook calendar.
I love being able to create sign ups so quickly and easily. Being able to sync with calendars is a very helpful tool.
Very easy to use, love that you sent ut reminders to everyone automatically.
With a recent, significant growth of participants and available animals, Signup.com has been an essential tool.
It was a great way for me to recruit and track volunteers for weekly shifts at no cost to me.
This software is free for the basic features. And the pricing for additional features is feasible.
The waiver part of it being integrated in and the ability to copy from year after year.
Flipcause logo
4.8
312

Flipcause helps nonprofits with online fundraising campaigns

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.8
Pros and Cons from Flipcause users   
avatar
+15
Flipcause has been great to use. The tools are very user-friendly and I appreciate having a success team to turn to when I need help.
Problems I have with learning about all the features of the website are answered quickly and correctly by our representative.
I love that I can get help when I need it. I love that my team with work with me to make sure I am happy.
Currently, we have paid out money and have not received any more traffic, donors, or revenue for using the service and it is difficult to pay the fee.
I'm currently working with my fifth customer and implementing FlipCause and my customers just love their services and customer service. So when my clients are happy I'm happy.
One thing that has been frustrating is how there isn't one place to update the email, that then changes everywhere on the platform.
Help is EASY to get, and quickly. We have raised a lot more money that we ever could with people just being able to "mail a check" ... the monthly recurring donation aspect is awesome.
I found setting up the permissions for admins a little confusing.
I love that this platform is so easy to use and customize. Also, customer support is amazing and I know that I can get help setting it up just the way I want.
The customer service is great, they are very helpful and responsive. The campaigns have helped our fundraising quite a bit, it's so much easier to request donations and sell tickets to events.
Such great support and customer service. Flexible, friendly, and competent.
Flipcause has allowed us to integrate both of these needs into one software. I like the peer to peer and campaign tools best.
Integration was seamless, support team is responsive, updates are timely.
I also like the fact that the look is very professional and gives the appearance that our organization is bigger than it actually is, which leads to increased fundraising sng.
Easy to use and great technical support. Everything I need all in one place.
We were a beta user for the CRM and I love our new database.
They have always been supportive and I really appreciated their quick responses whenever we had a question or a problem with our website.
Great for scheduling events and contact management. We are also reducing our credit card transaction costs below what we paid pay pal.
Flipcause has been great to use. The tools are very user-friendly and I appreciate having a success team to turn to when I need help.
Problems I have with learning about all the features of the website are answered quickly and correctly by our representative.
I love that I can get help when I need it. I love that my team with work with me to make sure I am happy.
Currently, we have paid out money and have not received any more traffic, donors, or revenue for using the service and it is difficult to pay the fee.
I'm currently working with my fifth customer and implementing FlipCause and my customers just love their services and customer service. So when my clients are happy I'm happy.
One thing that has been frustrating is how there isn't one place to update the email, that then changes everywhere on the platform.
Help is EASY to get, and quickly. We have raised a lot more money that we ever could with people just being able to "mail a check" ... the monthly recurring donation aspect is awesome.
I found setting up the permissions for admins a little confusing.
I love that this platform is so easy to use and customize. Also, customer support is amazing and I know that I can get help setting it up just the way I want.
The customer service is great, they are very helpful and responsive. The campaigns have helped our fundraising quite a bit, it's so much easier to request donations and sell tickets to events.
Such great support and customer service. Flexible, friendly, and competent.
Flipcause has allowed us to integrate both of these needs into one software. I like the peer to peer and campaign tools best.
Integration was seamless, support team is responsive, updates are timely.
I also like the fact that the look is very professional and gives the appearance that our organization is bigger than it actually is, which leads to increased fundraising sng.
Easy to use and great technical support. Everything I need all in one place.
We were a beta user for the CRM and I love our new database.
They have always been supportive and I really appreciated their quick responses whenever we had a question or a problem with our website.
Great for scheduling events and contact management. We are also reducing our credit card transaction costs below what we paid pay pal.
Flipcause has been great to use. The tools are very user-friendly and I appreciate having a success team to turn to when I need help.
Problems I have with learning about all the features of the website are answered quickly and correctly by our representative.
I love that I can get help when I need it. I love that my team with work with me to make sure I am happy.
Currently, we have paid out money and have not received any more traffic, donors, or revenue for using the service and it is difficult to pay the fee.
I'm currently working with my fifth customer and implementing FlipCause and my customers just love their services and customer service. So when my clients are happy I'm happy.
One thing that has been frustrating is how there isn't one place to update the email, that then changes everywhere on the platform.
Help is EASY to get, and quickly. We have raised a lot more money that we ever could with people just being able to "mail a check" ... the monthly recurring donation aspect is awesome.
I found setting up the permissions for admins a little confusing.
I love that this platform is so easy to use and customize. Also, customer support is amazing and I know that I can get help setting it up just the way I want.
The customer service is great, they are very helpful and responsive. The campaigns have helped our fundraising quite a bit, it's so much easier to request donations and sell tickets to events.
Such great support and customer service. Flexible, friendly, and competent.
Flipcause has allowed us to integrate both of these needs into one software. I like the peer to peer and campaign tools best.
Integration was seamless, support team is responsive, updates are timely.
I also like the fact that the look is very professional and gives the appearance that our organization is bigger than it actually is, which leads to increased fundraising sng.
Easy to use and great technical support. Everything I need all in one place.
We were a beta user for the CRM and I love our new database.
They have always been supportive and I really appreciated their quick responses whenever we had a question or a problem with our website.
Great for scheduling events and contact management. We are also reducing our credit card transaction costs below what we paid pay pal.
Wild Apricot logo
4.5
541

#1 all-in-one Membership Management Software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.4
Pros and Cons from Wild Apricot users   
avatar
+15
My overall experience has been excellent, and I have used it for another nonprofit and recommended it to a third who adopted it, and all have been more than satisfied with the product and service.
The clunky interface was made worse on slow-speed days, whereas other programs were not affected at all.
It’s great and I like how you are constantly listening to your community and implementing improvements.
There were several member files that had the wrong renewal date but we couldn't change them manually. The system would give us error messages.
We were able to engage and notify our Membership, especially in the era of Covid 19, with such ease it makes it worth the while to have this software available.
The editor is worse than worthless. It is hard to believe that anyone thought this was a good idea.
WildApricot is an excellent solution for managing association memberships and websites.
Their customer support is absolutely the worst experience I've ever had with any customer service group.
Ease of Use, Intuitive, Intuitive streamlined work flow, Reliable , Flawless updates and Quick updates, Without glitches, Without bugs.
I like the membership fields as they are easy to navigate. It makes my job as secretary easy when I can log on and move about the site easily.
The introduction of this membership management software is hands down the best thing we ever did for the administration and control of our club.
Integrated features for membership management, communications, event management, and website development. Great coaching services during implementation and then support after.
It does have some features built in that are easy to use, like the member forum. It also has some customizable features in the membership rules...if they work.
Its website builder seems good enough for a simple website. It does provide online payment gateway through its own engine with a fee charge per transaction.
Offers everything you need to run an association and its ease of use and price.
This platform includes all the core features you'd expect: CMS, website, member database, email, event management, donations, polls, store/ecommerce, and more, all nicely integrated for ease of use.
Being able to run everything through one portal is what makes Wild Apricot worth using. Memberships, events, emails, finances, merchandise, polling and more add up to a product that is worth the cost.
The customer service at Wild Apricot is good. If they are busy and request for you to leave a message for a call back.
My overall experience has been excellent, and I have used it for another nonprofit and recommended it to a third who adopted it, and all have been more than satisfied with the product and service.
The clunky interface was made worse on slow-speed days, whereas other programs were not affected at all.
It’s great and I like how you are constantly listening to your community and implementing improvements.
There were several member files that had the wrong renewal date but we couldn't change them manually. The system would give us error messages.
We were able to engage and notify our Membership, especially in the era of Covid 19, with such ease it makes it worth the while to have this software available.
The editor is worse than worthless. It is hard to believe that anyone thought this was a good idea.
WildApricot is an excellent solution for managing association memberships and websites.
Their customer support is absolutely the worst experience I've ever had with any customer service group.
Ease of Use, Intuitive, Intuitive streamlined work flow, Reliable , Flawless updates and Quick updates, Without glitches, Without bugs.
I like the membership fields as they are easy to navigate. It makes my job as secretary easy when I can log on and move about the site easily.
The introduction of this membership management software is hands down the best thing we ever did for the administration and control of our club.
Integrated features for membership management, communications, event management, and website development. Great coaching services during implementation and then support after.
It does have some features built in that are easy to use, like the member forum. It also has some customizable features in the membership rules...if they work.
Its website builder seems good enough for a simple website. It does provide online payment gateway through its own engine with a fee charge per transaction.
Offers everything you need to run an association and its ease of use and price.
This platform includes all the core features you'd expect: CMS, website, member database, email, event management, donations, polls, store/ecommerce, and more, all nicely integrated for ease of use.
Being able to run everything through one portal is what makes Wild Apricot worth using. Memberships, events, emails, finances, merchandise, polling and more add up to a product that is worth the cost.
The customer service at Wild Apricot is good. If they are busy and request for you to leave a message for a call back.
My overall experience has been excellent, and I have used it for another nonprofit and recommended it to a third who adopted it, and all have been more than satisfied with the product and service.
The clunky interface was made worse on slow-speed days, whereas other programs were not affected at all.
It’s great and I like how you are constantly listening to your community and implementing improvements.
There were several member files that had the wrong renewal date but we couldn't change them manually. The system would give us error messages.
We were able to engage and notify our Membership, especially in the era of Covid 19, with such ease it makes it worth the while to have this software available.
The editor is worse than worthless. It is hard to believe that anyone thought this was a good idea.
WildApricot is an excellent solution for managing association memberships and websites.
Their customer support is absolutely the worst experience I've ever had with any customer service group.
Ease of Use, Intuitive, Intuitive streamlined work flow, Reliable , Flawless updates and Quick updates, Without glitches, Without bugs.
I like the membership fields as they are easy to navigate. It makes my job as secretary easy when I can log on and move about the site easily.
The introduction of this membership management software is hands down the best thing we ever did for the administration and control of our club.
Integrated features for membership management, communications, event management, and website development. Great coaching services during implementation and then support after.
It does have some features built in that are easy to use, like the member forum. It also has some customizable features in the membership rules...if they work.
Its website builder seems good enough for a simple website. It does provide online payment gateway through its own engine with a fee charge per transaction.
Offers everything you need to run an association and its ease of use and price.
This platform includes all the core features you'd expect: CMS, website, member database, email, event management, donations, polls, store/ecommerce, and more, all nicely integrated for ease of use.
Being able to run everything through one portal is what makes Wild Apricot worth using. Memberships, events, emails, finances, merchandise, polling and more add up to a product that is worth the cost.
The customer service at Wild Apricot is good. If they are busy and request for you to leave a message for a call back.
Little Green Light logo
4.7
299

All-in-one Donor Management Software & Fundraising Platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.7
Pros and Cons from Little Green Light users   
+15
The flexibility is also great, so we truly feel we can make it as we want it rather than having to fit what we want to what the software can do.
The user interface on this product is terrible.
It's comprehensive and the search function is well-designed. Anything I can't find in the knowledge base I reach out and your absolutely excellent customer service has been responsive and quick.
When I used the mailer to send a test message to board members, the feedback I received was that the email address made the message appear to be spam so they didn't read it.
The price was the first great thing, but ease of use is another. You can easily teach yourself to be good at this platform vs more complicated ones.
We've run into a couple of relatively minor problems.
Customer support is outstanding, with quick response and helpful suggestions to achieve desired function or process.
So far, my only frustration is with editing my acknowledgement letter. Once I figure that out I won't have any complaints.
As a new customer, we are very happy with the features, the capability, and the ease of use.
The search function for constituents is excellent. The PayPal integration, the reporting, the knowledge base - all of this is very helpful.
Whenever we have a question or issue, the response time for our emailed requests for customer support is excellent. We haven't had to wait more than an hour for a return email with helpful guidance.
For a small organization like ourselves, LGL has been a lifesaver.
Awesome for smaller organizations or large ones that are pretty simple.
The membership loves it because they now can do payments and profile changes efficiently online.
Inexpensive, good for small organizations who are just starting out.
It's easy to use and fairly priced. The two part-time staff members who use it (business manager and fund raiser) are very pleased with how the software meets the needs of our program.
Excellent online interface, available to all staff no matter where or when they work on projects.
Great functionality, including integration with e-mail and physical letter production. Facilitates team management of data for multi-location or traveling workers.
The flexibility is also great, so we truly feel we can make it as we want it rather than having to fit what we want to what the software can do.
The user interface on this product is terrible.
It's comprehensive and the search function is well-designed. Anything I can't find in the knowledge base I reach out and your absolutely excellent customer service has been responsive and quick.
When I used the mailer to send a test message to board members, the feedback I received was that the email address made the message appear to be spam so they didn't read it.
The price was the first great thing, but ease of use is another. You can easily teach yourself to be good at this platform vs more complicated ones.
We've run into a couple of relatively minor problems.
Customer support is outstanding, with quick response and helpful suggestions to achieve desired function or process.
So far, my only frustration is with editing my acknowledgement letter. Once I figure that out I won't have any complaints.
As a new customer, we are very happy with the features, the capability, and the ease of use.
The search function for constituents is excellent. The PayPal integration, the reporting, the knowledge base - all of this is very helpful.
Whenever we have a question or issue, the response time for our emailed requests for customer support is excellent. We haven't had to wait more than an hour for a return email with helpful guidance.
For a small organization like ourselves, LGL has been a lifesaver.
Awesome for smaller organizations or large ones that are pretty simple.
The membership loves it because they now can do payments and profile changes efficiently online.
Inexpensive, good for small organizations who are just starting out.
It's easy to use and fairly priced. The two part-time staff members who use it (business manager and fund raiser) are very pleased with how the software meets the needs of our program.
Excellent online interface, available to all staff no matter where or when they work on projects.
Great functionality, including integration with e-mail and physical letter production. Facilitates team management of data for multi-location or traveling workers.
The flexibility is also great, so we truly feel we can make it as we want it rather than having to fit what we want to what the software can do.
The user interface on this product is terrible.
It's comprehensive and the search function is well-designed. Anything I can't find in the knowledge base I reach out and your absolutely excellent customer service has been responsive and quick.
When I used the mailer to send a test message to board members, the feedback I received was that the email address made the message appear to be spam so they didn't read it.
The price was the first great thing, but ease of use is another. You can easily teach yourself to be good at this platform vs more complicated ones.
We've run into a couple of relatively minor problems.
Customer support is outstanding, with quick response and helpful suggestions to achieve desired function or process.
So far, my only frustration is with editing my acknowledgement letter. Once I figure that out I won't have any complaints.
As a new customer, we are very happy with the features, the capability, and the ease of use.
The search function for constituents is excellent. The PayPal integration, the reporting, the knowledge base - all of this is very helpful.
Whenever we have a question or issue, the response time for our emailed requests for customer support is excellent. We haven't had to wait more than an hour for a return email with helpful guidance.
For a small organization like ourselves, LGL has been a lifesaver.
Awesome for smaller organizations or large ones that are pretty simple.
The membership loves it because they now can do payments and profile changes efficiently online.
Inexpensive, good for small organizations who are just starting out.
It's easy to use and fairly priced. The two part-time staff members who use it (business manager and fund raiser) are very pleased with how the software meets the needs of our program.
Excellent online interface, available to all staff no matter where or when they work on projects.
Great functionality, including integration with e-mail and physical letter production. Facilitates team management of data for multi-location or traveling workers.
ClubExpress logo
4.2
514

Where the Best Run Clubs Run the Best

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    3.7
    Features
    4.0
    Customer support
    4.6
Pros and Cons from ClubExpress users   
+15
The very best thing about CE is that the support is really fantastic. They are very responsive and I mostly get an answer to my question the first time I try.
My organization really dislikes the forums and we need to reset settings, but we'd have to go through 600+ users to reset each setting individually due to an error during set up.
Helps us be more organized, that is it leads us to do good things we might not have thought of on our own. Interesting when your software optimizes your club operations.
Extremely difficult to navigate. Very confusing and difficult to add PDF files to communications.
We love the ease of set-up of website and various activities. We also like the solid web-base for members.
When our newsletter writer showed me the problems she encounters using the Club Express editor, it was obvious to me that no writers were involved in the creation of the tool.
Great value for the price, comprehensive solutions. Excellent staff and customer support.
I hate that when I get emails that someone updated their membership and then another email that they paid, that you cant see their name on the subject line.
The ClubExpress platform is a perfect fit for an all volunteer non-profit like Groton Neighbors. It is comprehensive, versatile, user friendly, and affordable.
Billing functions are limited, renewal options are frustrating.
The help desk is very good. As a point of reference, I have managed similar help desks in Fortune 100 companies.
A $500 cost to integrate with Quickbooks Online. I integrated the bank account with no charge.
The company has good tech support which is available online or on the phone without a long wait period. They are very responsive and have adopted some of our requests for improvement.
This is much more sophisticated that we need for a small association for 150+ members, but it is a good value... and I have already recommended it to my peers.
I thought is was intuitive to learn and discover what I needed it to do to make our club successful. I also found the software easy to explain which is very helpful.
Ease of use, ability to program events, registration, payments and email communications, as well as Member management. Overall cost is reasonable and customer service is very good.
Quick setup, easy to use, up time is great, and customer support is very good.
Great Support , easy to use, new features constantly added for free, and it does have a few fee based additional items if you need them. Also Quick-books integration for only $100 one time fee.
The very best thing about CE is that the support is really fantastic. They are very responsive and I mostly get an answer to my question the first time I try.
My organization really dislikes the forums and we need to reset settings, but we'd have to go through 600+ users to reset each setting individually due to an error during set up.
Helps us be more organized, that is it leads us to do good things we might not have thought of on our own. Interesting when your software optimizes your club operations.
Extremely difficult to navigate. Very confusing and difficult to add PDF files to communications.
We love the ease of set-up of website and various activities. We also like the solid web-base for members.
When our newsletter writer showed me the problems she encounters using the Club Express editor, it was obvious to me that no writers were involved in the creation of the tool.
Great value for the price, comprehensive solutions. Excellent staff and customer support.
I hate that when I get emails that someone updated their membership and then another email that they paid, that you cant see their name on the subject line.
The ClubExpress platform is a perfect fit for an all volunteer non-profit like Groton Neighbors. It is comprehensive, versatile, user friendly, and affordable.
Billing functions are limited, renewal options are frustrating.
The help desk is very good. As a point of reference, I have managed similar help desks in Fortune 100 companies.
A $500 cost to integrate with Quickbooks Online. I integrated the bank account with no charge.
The company has good tech support which is available online or on the phone without a long wait period. They are very responsive and have adopted some of our requests for improvement.
This is much more sophisticated that we need for a small association for 150+ members, but it is a good value... and I have already recommended it to my peers.
I thought is was intuitive to learn and discover what I needed it to do to make our club successful. I also found the software easy to explain which is very helpful.
Ease of use, ability to program events, registration, payments and email communications, as well as Member management. Overall cost is reasonable and customer service is very good.
Quick setup, easy to use, up time is great, and customer support is very good.
Great Support , easy to use, new features constantly added for free, and it does have a few fee based additional items if you need them. Also Quick-books integration for only $100 one time fee.
The very best thing about CE is that the support is really fantastic. They are very responsive and I mostly get an answer to my question the first time I try.
My organization really dislikes the forums and we need to reset settings, but we'd have to go through 600+ users to reset each setting individually due to an error during set up.
Helps us be more organized, that is it leads us to do good things we might not have thought of on our own. Interesting when your software optimizes your club operations.
Extremely difficult to navigate. Very confusing and difficult to add PDF files to communications.
We love the ease of set-up of website and various activities. We also like the solid web-base for members.
When our newsletter writer showed me the problems she encounters using the Club Express editor, it was obvious to me that no writers were involved in the creation of the tool.
Great value for the price, comprehensive solutions. Excellent staff and customer support.
I hate that when I get emails that someone updated their membership and then another email that they paid, that you cant see their name on the subject line.
The ClubExpress platform is a perfect fit for an all volunteer non-profit like Groton Neighbors. It is comprehensive, versatile, user friendly, and affordable.
Billing functions are limited, renewal options are frustrating.
The help desk is very good. As a point of reference, I have managed similar help desks in Fortune 100 companies.
A $500 cost to integrate with Quickbooks Online. I integrated the bank account with no charge.
The company has good tech support which is available online or on the phone without a long wait period. They are very responsive and have adopted some of our requests for improvement.
This is much more sophisticated that we need for a small association for 150+ members, but it is a good value... and I have already recommended it to my peers.
I thought is was intuitive to learn and discover what I needed it to do to make our club successful. I also found the software easy to explain which is very helpful.
Ease of use, ability to program events, registration, payments and email communications, as well as Member management. Overall cost is reasonable and customer service is very good.
Quick setup, easy to use, up time is great, and customer support is very good.
Great Support , easy to use, new features constantly added for free, and it does have a few fee based additional items if you need them. Also Quick-books integration for only $100 one time fee.
VolunteerLocal logo
4.8
180

Effortlessly schedule & communicate with volunteers!

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.7
    Features
    4.6
    Customer support
    5.0
Pros and Cons from VolunteerLocal users   
+15
I enjoy the fact I can schedule fundraising races and other volunteer events with VolunteerLocal with great ease. Compatibility with social media platforms is great.
I also wonder if the higher levels give notification when a volunteer signs up or I may have missed this feature.
Their help, flexibility in making the system fit our needs, and customer service has been fantastic and well worth the money. I foresee using VL for all of our current and future community events.
For a "newbie", it can be confusing. A lot has to do with how the event coordinator sets up the sign-up process to sign up for events.
I also have needed tech support to help with some changes and editing, and the fast response is impressive. The whole staff is friendly, understanding and pleasant to work with.
We had some issues when we launched initially but our rep helped us immediately and fixed the problem within five minutes.
BUT, it was FREE and VERY EASY to use. Once we got it up and running, it worked like a charm, and our volunteers all commented on how easy it was to use.
If you need to adjust a question, you lose all data associated with the previous version of that question.
Overall, volunteerlocal is a great tool to have. I think that the volunteers find it easy to use for signing up, and communicating with the volunteers like sending emails within the system.
Customer service has been great, with quick responses and very good support.
Ease of use, ability to build a complex volunteer team and time slot structure, and ability to communicate from the software to our volunteers.
And what is great about VolunteerLocal is that there is an integrated payment processing platform that allows volunteers to give more than just their time.
Our team leaders like to see the next-day's shifts and rosters, and these were so easy to produce.
Easy to set up an event and use the tool for managing our people resources. Robust platform that's flexible in allowing for role and schedule changes.
I find it very ease to set up and integrate with our web site.
It is even easy to find the phone number on the website (a pretty rare thing these days).
Good customer service and quick response. Easy to understand directions but without that I would have given up on using this option for our event to raise money for food banks.
Allows for customization of sign-up fields. Easy to copy over the event for the following year.
I enjoy the fact I can schedule fundraising races and other volunteer events with VolunteerLocal with great ease. Compatibility with social media platforms is great.
I also wonder if the higher levels give notification when a volunteer signs up or I may have missed this feature.
Their help, flexibility in making the system fit our needs, and customer service has been fantastic and well worth the money. I foresee using VL for all of our current and future community events.
For a "newbie", it can be confusing. A lot has to do with how the event coordinator sets up the sign-up process to sign up for events.
I also have needed tech support to help with some changes and editing, and the fast response is impressive. The whole staff is friendly, understanding and pleasant to work with.
We had some issues when we launched initially but our rep helped us immediately and fixed the problem within five minutes.
BUT, it was FREE and VERY EASY to use. Once we got it up and running, it worked like a charm, and our volunteers all commented on how easy it was to use.
If you need to adjust a question, you lose all data associated with the previous version of that question.
Overall, volunteerlocal is a great tool to have. I think that the volunteers find it easy to use for signing up, and communicating with the volunteers like sending emails within the system.
Customer service has been great, with quick responses and very good support.
Ease of use, ability to build a complex volunteer team and time slot structure, and ability to communicate from the software to our volunteers.
And what is great about VolunteerLocal is that there is an integrated payment processing platform that allows volunteers to give more than just their time.
Our team leaders like to see the next-day's shifts and rosters, and these were so easy to produce.
Easy to set up an event and use the tool for managing our people resources. Robust platform that's flexible in allowing for role and schedule changes.
I find it very ease to set up and integrate with our web site.
It is even easy to find the phone number on the website (a pretty rare thing these days).
Good customer service and quick response. Easy to understand directions but without that I would have given up on using this option for our event to raise money for food banks.
Allows for customization of sign-up fields. Easy to copy over the event for the following year.
I enjoy the fact I can schedule fundraising races and other volunteer events with VolunteerLocal with great ease. Compatibility with social media platforms is great.
I also wonder if the higher levels give notification when a volunteer signs up or I may have missed this feature.
Their help, flexibility in making the system fit our needs, and customer service has been fantastic and well worth the money. I foresee using VL for all of our current and future community events.
For a "newbie", it can be confusing. A lot has to do with how the event coordinator sets up the sign-up process to sign up for events.
I also have needed tech support to help with some changes and editing, and the fast response is impressive. The whole staff is friendly, understanding and pleasant to work with.
We had some issues when we launched initially but our rep helped us immediately and fixed the problem within five minutes.
BUT, it was FREE and VERY EASY to use. Once we got it up and running, it worked like a charm, and our volunteers all commented on how easy it was to use.
If you need to adjust a question, you lose all data associated with the previous version of that question.
Overall, volunteerlocal is a great tool to have. I think that the volunteers find it easy to use for signing up, and communicating with the volunteers like sending emails within the system.
Customer service has been great, with quick responses and very good support.
Ease of use, ability to build a complex volunteer team and time slot structure, and ability to communicate from the software to our volunteers.
And what is great about VolunteerLocal is that there is an integrated payment processing platform that allows volunteers to give more than just their time.
Our team leaders like to see the next-day's shifts and rosters, and these were so easy to produce.
Easy to set up an event and use the tool for managing our people resources. Robust platform that's flexible in allowing for role and schedule changes.
I find it very ease to set up and integrate with our web site.
It is even easy to find the phone number on the website (a pretty rare thing these days).
Good customer service and quick response. Easy to understand directions but without that I would have given up on using this option for our event to raise money for food banks.
Allows for customization of sign-up fields. Easy to copy over the event for the following year.
Submittable logo
4.7
153

Launch, manage, and measure your social impact programs

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.7
Pros and Cons from Submittable users   
avatar
avatar
avatar
+13
It's a nice one-stop-shop for my submission materials and nice to be able to check the status of various submissions in the same place.
Do I miss handling over and over sections of the application and loosing track when interrupted in the process when a click of a mouse brings me right back.
Excellent customer service and support. Very responsive to all my questions and those of applicants.
Do I miss being burdened by attempts to streamline or simplify a labor intensive process only to discover all the benefits of using Submittable.
There are so many functionalities that are useful and I'm certain I'm only using a small portion of all that's available. I highly recommend this software as a solution for tracking submissions.
I wish that the software pinged the various outlets using it when they haven't marked your application as "Rejected. It's annoying to see the submissions sitting there as "Pending" forever and ever.
Plus, Submittable was by far the most affordable solution and offered the best value for money in our opinion.
The inability to do copy and paste from the preview window makes it necessary to download files and open them with another program.
Customer service is quick and easy. They are a great site and a great team.
It is easy to track the progress of one's work submitted through Submittable to see whether it has been rejected or approved.
Being to able to track the progress of multiple submissions is worth the cost.
Furthermore, when I encountered troubles or had questions, I was given friendly and quick help over the telephone, as well as through their chatlines. Editing our site is also very easy.
Again, this software is incredibly easy to use and the features it provides help up tremendously.
Ease of use and functionality. Helps group everything in one place.
I like that I can view all my submissions together at any time to see if the status of any of them (accepted, rejected, etc) has changed so I don't have to keep track of that myself.
Submittable is an easy way to get your proposals and queries into editors, publishers, and agents - many of them require you use Submittable to turn in your work.
It's a nice one-stop-shop for my submission materials and nice to be able to check the status of various submissions in the same place.
Do I miss handling over and over sections of the application and loosing track when interrupted in the process when a click of a mouse brings me right back.
Excellent customer service and support. Very responsive to all my questions and those of applicants.
Do I miss being burdened by attempts to streamline or simplify a labor intensive process only to discover all the benefits of using Submittable.
There are so many functionalities that are useful and I'm certain I'm only using a small portion of all that's available. I highly recommend this software as a solution for tracking submissions.
I wish that the software pinged the various outlets using it when they haven't marked your application as "Rejected. It's annoying to see the submissions sitting there as "Pending" forever and ever.
Plus, Submittable was by far the most affordable solution and offered the best value for money in our opinion.
The inability to do copy and paste from the preview window makes it necessary to download files and open them with another program.
Customer service is quick and easy. They are a great site and a great team.
It is easy to track the progress of one's work submitted through Submittable to see whether it has been rejected or approved.
Being to able to track the progress of multiple submissions is worth the cost.
Furthermore, when I encountered troubles or had questions, I was given friendly and quick help over the telephone, as well as through their chatlines. Editing our site is also very easy.
Again, this software is incredibly easy to use and the features it provides help up tremendously.
Ease of use and functionality. Helps group everything in one place.
I like that I can view all my submissions together at any time to see if the status of any of them (accepted, rejected, etc) has changed so I don't have to keep track of that myself.
Submittable is an easy way to get your proposals and queries into editors, publishers, and agents - many of them require you use Submittable to turn in your work.
It's a nice one-stop-shop for my submission materials and nice to be able to check the status of various submissions in the same place.
Do I miss handling over and over sections of the application and loosing track when interrupted in the process when a click of a mouse brings me right back.
Excellent customer service and support. Very responsive to all my questions and those of applicants.
Do I miss being burdened by attempts to streamline or simplify a labor intensive process only to discover all the benefits of using Submittable.
There are so many functionalities that are useful and I'm certain I'm only using a small portion of all that's available. I highly recommend this software as a solution for tracking submissions.
I wish that the software pinged the various outlets using it when they haven't marked your application as "Rejected. It's annoying to see the submissions sitting there as "Pending" forever and ever.
Plus, Submittable was by far the most affordable solution and offered the best value for money in our opinion.
The inability to do copy and paste from the preview window makes it necessary to download files and open them with another program.
Customer service is quick and easy. They are a great site and a great team.
It is easy to track the progress of one's work submitted through Submittable to see whether it has been rejected or approved.
Being to able to track the progress of multiple submissions is worth the cost.
Furthermore, when I encountered troubles or had questions, I was given friendly and quick help over the telephone, as well as through their chatlines. Editing our site is also very easy.
Again, this software is incredibly easy to use and the features it provides help up tremendously.
Ease of use and functionality. Helps group everything in one place.
I like that I can view all my submissions together at any time to see if the status of any of them (accepted, rejected, etc) has changed so I don't have to keep track of that myself.
Submittable is an easy way to get your proposals and queries into editors, publishers, and agents - many of them require you use Submittable to turn in your work.
MoneyMinder logo
4.9
91

Simple accounting software for volunteers.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.9
    Features
    4.8
    Customer support
    5.0
Pros and Cons from MoneyMinder users   
+15
I can't say enough about how patient, kind and with such good humor they helped me bring sanity out of chaos. Will be forever grateful for their help.
It can be a little confusing trying to figure out what reports to run.
The ease of using this software is great for those with or without accounting experience. The initial and on-going customer support is terrific.
The only minor negative I have is that I don't think you can customize what fields to bring across when you download your banking transactions.
Love the ease of use of this software for our non-profit. It is set up perfectly for PTA financing and is easy to use by the least to the most experienced treasurer.
The main downside to the software was the migration of prior year's data into it. Although I have to say that the MoneyMinder team helped me through it.
Amazing product, especially for small organizations like ours that are volunteer-based.
First, bookkeeping is so not my thing; but I took over from a previous Treasurer who had been doing the 'job' for many, many years... no records to speak of about anything.
Once you get set up its amazing too, as one Support person said, "Watch the Magic happen" when it all clicks and you can see what you can do. It all works harmoniously.
The ease, accuracy and always helpful upbeat support team made the move to MoneyMinder the best organizational decision we have made.
The customer service team is PHENOMENAL. Anytime I have a question, they respond very quickly and are super helpful.
I was very impressed and continue to be impressed every day.
Once I got the hang of its features and with a lot of excellent help from customer support, it is easy to manage and modify most mistakes.
The preloaded account structure for PTAs is also a great feature. The standard reporting features are easy to use but you can also do custom reports and exports.
Overall I am extremely pleased with MoneyMinder.
The software is very intuitive to use. The customer service staff are quick to respond and very helpful.
Lots of different reports can be generated as well. They recently added Bank Integration availability that will make things easier then ever if that's an add on you want.
Integrated with a third party electronic collections service MoneyMinder offers an end to end solution that provides traceable transparency and professional accounting.
I can't say enough about how patient, kind and with such good humor they helped me bring sanity out of chaos. Will be forever grateful for their help.
It can be a little confusing trying to figure out what reports to run.
The ease of using this software is great for those with or without accounting experience. The initial and on-going customer support is terrific.
The only minor negative I have is that I don't think you can customize what fields to bring across when you download your banking transactions.
Love the ease of use of this software for our non-profit. It is set up perfectly for PTA financing and is easy to use by the least to the most experienced treasurer.
The main downside to the software was the migration of prior year's data into it. Although I have to say that the MoneyMinder team helped me through it.
Amazing product, especially for small organizations like ours that are volunteer-based.
First, bookkeeping is so not my thing; but I took over from a previous Treasurer who had been doing the 'job' for many, many years... no records to speak of about anything.
Once you get set up its amazing too, as one Support person said, "Watch the Magic happen" when it all clicks and you can see what you can do. It all works harmoniously.
The ease, accuracy and always helpful upbeat support team made the move to MoneyMinder the best organizational decision we have made.
The customer service team is PHENOMENAL. Anytime I have a question, they respond very quickly and are super helpful.
I was very impressed and continue to be impressed every day.
Once I got the hang of its features and with a lot of excellent help from customer support, it is easy to manage and modify most mistakes.
The preloaded account structure for PTAs is also a great feature. The standard reporting features are easy to use but you can also do custom reports and exports.
Overall I am extremely pleased with MoneyMinder.
The software is very intuitive to use. The customer service staff are quick to respond and very helpful.
Lots of different reports can be generated as well. They recently added Bank Integration availability that will make things easier then ever if that's an add on you want.
Integrated with a third party electronic collections service MoneyMinder offers an end to end solution that provides traceable transparency and professional accounting.
I can't say enough about how patient, kind and with such good humor they helped me bring sanity out of chaos. Will be forever grateful for their help.
It can be a little confusing trying to figure out what reports to run.
The ease of using this software is great for those with or without accounting experience. The initial and on-going customer support is terrific.
The only minor negative I have is that I don't think you can customize what fields to bring across when you download your banking transactions.
Love the ease of use of this software for our non-profit. It is set up perfectly for PTA financing and is easy to use by the least to the most experienced treasurer.
The main downside to the software was the migration of prior year's data into it. Although I have to say that the MoneyMinder team helped me through it.
Amazing product, especially for small organizations like ours that are volunteer-based.
First, bookkeeping is so not my thing; but I took over from a previous Treasurer who had been doing the 'job' for many, many years... no records to speak of about anything.
Once you get set up its amazing too, as one Support person said, "Watch the Magic happen" when it all clicks and you can see what you can do. It all works harmoniously.
The ease, accuracy and always helpful upbeat support team made the move to MoneyMinder the best organizational decision we have made.
The customer service team is PHENOMENAL. Anytime I have a question, they respond very quickly and are super helpful.
I was very impressed and continue to be impressed every day.
Once I got the hang of its features and with a lot of excellent help from customer support, it is easy to manage and modify most mistakes.
The preloaded account structure for PTAs is also a great feature. The standard reporting features are easy to use but you can also do custom reports and exports.
Overall I am extremely pleased with MoneyMinder.
The software is very intuitive to use. The customer service staff are quick to respond and very helpful.
Lots of different reports can be generated as well. They recently added Bank Integration availability that will make things easier then ever if that's an add on you want.
Integrated with a third party electronic collections service MoneyMinder offers an end to end solution that provides traceable transparency and professional accounting.
Boardable logo
4.8
108

We do more for nonprofits, so they can do more for others.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.7
    Features
    4.5
    Customer support
    4.9
Pros and Cons from Boardable users   
avatar
+15
Ease of use is what I like best about this software. Also, the fact that there is always someone there to help walk you through using the software.
We tried the video conferencing offered. Members with Apple products could not log on, which created a lot of frustration and disrupted our Board meeting.
We have users with a variety of computer experience and Boardable has been so friendly to use and the customer service has been awesome.
This meant information was sometimes lost, and we were consistently re-inventing the wheel.
I love the ability to create an agenda, ease of publishing meetings, the Document Center and the ability to create a Dashboard message.
At first the initial emails were going to a spam folder for the invitations.
I love the ability to have personal profiles for everyone, the ease of scheduling meetings, discussions & document files in one place.
Storage limited to files less than 250 MB. Requires external storage for our training videos.
Excellent product overall. Good value for the money, effective tech support.
The ease of set up and now the ease of communication with my board of directors that are from different geographic areas.
My experience to date has been great. The platform is very intuitive and very easy to use.
Makes it easy to keep them up to date and aware of opportunities. I also enjoy being able to make adjustments to meeting agendas and documents without sending additional emails.
My board members and committee chairs love the ease of use and having all their board and committee info in one place.
Storage of board documents, ease of use for our board members and staff, customer support has been excellent.
Ease of use: Boardable is clean and uncluttered, making it relatively easy for even non-tech-savvy board members to pick up and use.
It is well worth the money for the ease of use and personalized customer support that you receive.
Integrated calendar and polls work well to keep all members connected in between meetings. And everything has permissions settings to allow/ disallow access to pretty much anything you like.
The Academy is very helpful and the integration process has been fairly easy on the administrative end.
Ease of use is what I like best about this software. Also, the fact that there is always someone there to help walk you through using the software.
We tried the video conferencing offered. Members with Apple products could not log on, which created a lot of frustration and disrupted our Board meeting.
We have users with a variety of computer experience and Boardable has been so friendly to use and the customer service has been awesome.
This meant information was sometimes lost, and we were consistently re-inventing the wheel.
I love the ability to create an agenda, ease of publishing meetings, the Document Center and the ability to create a Dashboard message.
At first the initial emails were going to a spam folder for the invitations.
I love the ability to have personal profiles for everyone, the ease of scheduling meetings, discussions & document files in one place.
Storage limited to files less than 250 MB. Requires external storage for our training videos.
Excellent product overall. Good value for the money, effective tech support.
The ease of set up and now the ease of communication with my board of directors that are from different geographic areas.
My experience to date has been great. The platform is very intuitive and very easy to use.
Makes it easy to keep them up to date and aware of opportunities. I also enjoy being able to make adjustments to meeting agendas and documents without sending additional emails.
My board members and committee chairs love the ease of use and having all their board and committee info in one place.
Storage of board documents, ease of use for our board members and staff, customer support has been excellent.
Ease of use: Boardable is clean and uncluttered, making it relatively easy for even non-tech-savvy board members to pick up and use.
It is well worth the money for the ease of use and personalized customer support that you receive.
Integrated calendar and polls work well to keep all members connected in between meetings. And everything has permissions settings to allow/ disallow access to pretty much anything you like.
The Academy is very helpful and the integration process has been fairly easy on the administrative end.
Ease of use is what I like best about this software. Also, the fact that there is always someone there to help walk you through using the software.
We tried the video conferencing offered. Members with Apple products could not log on, which created a lot of frustration and disrupted our Board meeting.
We have users with a variety of computer experience and Boardable has been so friendly to use and the customer service has been awesome.
This meant information was sometimes lost, and we were consistently re-inventing the wheel.
I love the ability to create an agenda, ease of publishing meetings, the Document Center and the ability to create a Dashboard message.
At first the initial emails were going to a spam folder for the invitations.
I love the ability to have personal profiles for everyone, the ease of scheduling meetings, discussions & document files in one place.
Storage limited to files less than 250 MB. Requires external storage for our training videos.
Excellent product overall. Good value for the money, effective tech support.
The ease of set up and now the ease of communication with my board of directors that are from different geographic areas.
My experience to date has been great. The platform is very intuitive and very easy to use.
Makes it easy to keep them up to date and aware of opportunities. I also enjoy being able to make adjustments to meeting agendas and documents without sending additional emails.
My board members and committee chairs love the ease of use and having all their board and committee info in one place.
Storage of board documents, ease of use for our board members and staff, customer support has been excellent.
Ease of use: Boardable is clean and uncluttered, making it relatively easy for even non-tech-savvy board members to pick up and use.
It is well worth the money for the ease of use and personalized customer support that you receive.
Integrated calendar and polls work well to keep all members connected in between meetings. And everything has permissions settings to allow/ disallow access to pretty much anything you like.
The Academy is very helpful and the integration process has been fairly easy on the administrative end.
MobileServe logo
4.3
194

Volunteer Management Software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.2
    Features
    4.1
    Customer support
    4.6
Pros and Cons from MobileServe users   
+15
I really love the concept of MobileServe--that students are the responsible agents for tabulating their hours, and that it is easy for their supervisors to approve the time.
It was confusing for many kids to get the proper setup with group number and approvals. Half my group did it wrong.
Overall, the experience is positive and the software works well. The team who updates and maintains the software are very responsive and helpful.
We were using the product to track participation hours from families, and had difficulty implementing it. Many times, families did not sign in (due to bad Wifi signals etc).
I am always excited when they put out new features and their customer service is excellent. They seem to be a company that adapts to the changing needs of customers.
But sometimes the students have trouble uploading hours and getting signatures.
The kids like it because it is user friendly and the mobile app encourages them to put in their hours as they complete them instead of forgetting to turn in their service logs later.
The only thing that I don't like is that MobileServe charges you depending on the number of students you have. Instead of a set price, but in reality it's not a huge problem.
I like most that it gives an economic value to the volunteering that people do and provides a beautiful graphic to display to others when sharing information about your volunteer impact.
It's been a great platform, and I look forward to it improving with time.
The photo upload is a great feature. The customer service is always great.
The personal responsibility associated with it is good for character building.
It is very easy for students to download and use. Mobile app is pretty user friendly and simple.
Ease of use, look and feel, connection to social media, dashboard, ease of verification of hours, customer and technical service by MobileServe staff.
I like that it can go into any type of device. It makes everything really easy and integrated so you can use it wherever whenever.
Easy to integrate, easy to understand regardless of level of abilty with technology.
The price was right for our budget and there is a user app that is easy to use for students.
The price first brought me to this product and then the ease of use for our students was a major factor in switching to MobileServe.
I really love the concept of MobileServe--that students are the responsible agents for tabulating their hours, and that it is easy for their supervisors to approve the time.
It was confusing for many kids to get the proper setup with group number and approvals. Half my group did it wrong.
Overall, the experience is positive and the software works well. The team who updates and maintains the software are very responsive and helpful.
We were using the product to track participation hours from families, and had difficulty implementing it. Many times, families did not sign in (due to bad Wifi signals etc).
I am always excited when they put out new features and their customer service is excellent. They seem to be a company that adapts to the changing needs of customers.
But sometimes the students have trouble uploading hours and getting signatures.
The kids like it because it is user friendly and the mobile app encourages them to put in their hours as they complete them instead of forgetting to turn in their service logs later.
The only thing that I don't like is that MobileServe charges you depending on the number of students you have. Instead of a set price, but in reality it's not a huge problem.
I like most that it gives an economic value to the volunteering that people do and provides a beautiful graphic to display to others when sharing information about your volunteer impact.
It's been a great platform, and I look forward to it improving with time.
The photo upload is a great feature. The customer service is always great.
The personal responsibility associated with it is good for character building.
It is very easy for students to download and use. Mobile app is pretty user friendly and simple.
Ease of use, look and feel, connection to social media, dashboard, ease of verification of hours, customer and technical service by MobileServe staff.
I like that it can go into any type of device. It makes everything really easy and integrated so you can use it wherever whenever.
Easy to integrate, easy to understand regardless of level of abilty with technology.
The price was right for our budget and there is a user app that is easy to use for students.
The price first brought me to this product and then the ease of use for our students was a major factor in switching to MobileServe.
I really love the concept of MobileServe--that students are the responsible agents for tabulating their hours, and that it is easy for their supervisors to approve the time.
It was confusing for many kids to get the proper setup with group number and approvals. Half my group did it wrong.
Overall, the experience is positive and the software works well. The team who updates and maintains the software are very responsive and helpful.
We were using the product to track participation hours from families, and had difficulty implementing it. Many times, families did not sign in (due to bad Wifi signals etc).
I am always excited when they put out new features and their customer service is excellent. They seem to be a company that adapts to the changing needs of customers.
But sometimes the students have trouble uploading hours and getting signatures.
The kids like it because it is user friendly and the mobile app encourages them to put in their hours as they complete them instead of forgetting to turn in their service logs later.
The only thing that I don't like is that MobileServe charges you depending on the number of students you have. Instead of a set price, but in reality it's not a huge problem.
I like most that it gives an economic value to the volunteering that people do and provides a beautiful graphic to display to others when sharing information about your volunteer impact.
It's been a great platform, and I look forward to it improving with time.
The photo upload is a great feature. The customer service is always great.
The personal responsibility associated with it is good for character building.
It is very easy for students to download and use. Mobile app is pretty user friendly and simple.
Ease of use, look and feel, connection to social media, dashboard, ease of verification of hours, customer and technical service by MobileServe staff.
I like that it can go into any type of device. It makes everything really easy and integrated so you can use it wherever whenever.
Easy to integrate, easy to understand regardless of level of abilty with technology.
The price was right for our budget and there is a user app that is easy to use for students.
The price first brought me to this product and then the ease of use for our students was a major factor in switching to MobileServe.
Bonterra Development + Digital logo
4.6
110

Powerful tools and workflows for nonprofit fundraising pros

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.3
    Features
    4.4
    Customer support
    4.3
Pros and Cons from Bonterra Development + Digital users   
avatar
avatar
avatar
+15
We were excited to find all of the assets as part of EveryAction that would allow us to engage with our donors, advocates, pet passionate people and pet parents in a very different way.
Their responses to our questions were ambiguous, unhelpful and mostly petty. If I could, I would blast how horrible EA is to everyone I know.
But, I've been impressed with the quality of customer service, availability and commitment of the EA team to getting it right. As of now - I'd absolutely suggest exploring their tools and their team.
No graphics, so display can be somewhat intimidating.
We're excited about the development of automations and would love to see an option to include steps like texting or removing activist codes as well based on meeting search criteria.
Account model is limited = orgs vs. people vs. businesses. Campaign and event hierarchy and construct is confusing.
They also have some cool twitter and email integrations that make it really easy to create online actions for people to take and helps us engage our volunteer base more effectively.
It's sometimes difficult to know how we could get more in-depth advice over the phone or zoom from EveryAction. Also the add-ons get quite pricey.
It's easy to figure out how to use it and the help center is useful.
As flexible as it is, it can be difficult to know which parameters affect which queries. EveryAction is the gold standard, and it's great when there is already a power user on the team.
I have had a fabulous experience working with everyone at Every Action. Their support staff are knowledgeable about the tools and quick to respond.
This software greatly enhances the ability to store & organize large amounts of information and retrieve with ease.
It was our organization's first-ever donor database and an excellent investment for our team in our early days.
I like that EveryAction is very intuitive and easy to learn.
They are always quick to resolve any issues. And, they are constantly hosting trainings and finding ways for you to make use of your software.
EveryAction is a great, albeit expensive, CRM that arguably justifies its costs. Its support team is reliable, helpful, and prompt.
The interface is quite intuitive and easy to learn the more time you spend with it.
Integration was easy and the product is generally not difficult to use. Especially now that they've added drag -and-drop functionality for the emails.
We were excited to find all of the assets as part of EveryAction that would allow us to engage with our donors, advocates, pet passionate people and pet parents in a very different way.
Their responses to our questions were ambiguous, unhelpful and mostly petty. If I could, I would blast how horrible EA is to everyone I know.
But, I've been impressed with the quality of customer service, availability and commitment of the EA team to getting it right. As of now - I'd absolutely suggest exploring their tools and their team.
No graphics, so display can be somewhat intimidating.
We're excited about the development of automations and would love to see an option to include steps like texting or removing activist codes as well based on meeting search criteria.
Account model is limited = orgs vs. people vs. businesses. Campaign and event hierarchy and construct is confusing.
They also have some cool twitter and email integrations that make it really easy to create online actions for people to take and helps us engage our volunteer base more effectively.
It's sometimes difficult to know how we could get more in-depth advice over the phone or zoom from EveryAction. Also the add-ons get quite pricey.
It's easy to figure out how to use it and the help center is useful.
As flexible as it is, it can be difficult to know which parameters affect which queries. EveryAction is the gold standard, and it's great when there is already a power user on the team.
I have had a fabulous experience working with everyone at Every Action. Their support staff are knowledgeable about the tools and quick to respond.
This software greatly enhances the ability to store & organize large amounts of information and retrieve with ease.
It was our organization's first-ever donor database and an excellent investment for our team in our early days.
I like that EveryAction is very intuitive and easy to learn.
They are always quick to resolve any issues. And, they are constantly hosting trainings and finding ways for you to make use of your software.
EveryAction is a great, albeit expensive, CRM that arguably justifies its costs. Its support team is reliable, helpful, and prompt.
The interface is quite intuitive and easy to learn the more time you spend with it.
Integration was easy and the product is generally not difficult to use. Especially now that they've added drag -and-drop functionality for the emails.
We were excited to find all of the assets as part of EveryAction that would allow us to engage with our donors, advocates, pet passionate people and pet parents in a very different way.
Their responses to our questions were ambiguous, unhelpful and mostly petty. If I could, I would blast how horrible EA is to everyone I know.
But, I've been impressed with the quality of customer service, availability and commitment of the EA team to getting it right. As of now - I'd absolutely suggest exploring their tools and their team.
No graphics, so display can be somewhat intimidating.
We're excited about the development of automations and would love to see an option to include steps like texting or removing activist codes as well based on meeting search criteria.
Account model is limited = orgs vs. people vs. businesses. Campaign and event hierarchy and construct is confusing.
They also have some cool twitter and email integrations that make it really easy to create online actions for people to take and helps us engage our volunteer base more effectively.
It's sometimes difficult to know how we could get more in-depth advice over the phone or zoom from EveryAction. Also the add-ons get quite pricey.
It's easy to figure out how to use it and the help center is useful.
As flexible as it is, it can be difficult to know which parameters affect which queries. EveryAction is the gold standard, and it's great when there is already a power user on the team.
I have had a fabulous experience working with everyone at Every Action. Their support staff are knowledgeable about the tools and quick to respond.
This software greatly enhances the ability to store & organize large amounts of information and retrieve with ease.
It was our organization's first-ever donor database and an excellent investment for our team in our early days.
I like that EveryAction is very intuitive and easy to learn.
They are always quick to resolve any issues. And, they are constantly hosting trainings and finding ways for you to make use of your software.
EveryAction is a great, albeit expensive, CRM that arguably justifies its costs. Its support team is reliable, helpful, and prompt.
The interface is quite intuitive and easy to learn the more time you spend with it.
Integration was easy and the product is generally not difficult to use. Especially now that they've added drag -and-drop functionality for the emails.
Helper Helper logo
4.9
57

Volunteer management software for the education sector

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.8
    Features
    4.7
    Customer support
    5.0
Pros and Cons from Helper Helper users   
+11
We are very pleased with the responsiveness of the company and willingness to hear issues from their clients.
Sometimes the students had trouble logging in, but that was probably more of a user issue than a software issue.
We appreciate all of the data that allows us to CELEBRATE the POSITIVE IMPACT our student-athletes are making within the community.
I really don't feel as if any features are missing.
Their staff is dedicated and helpful - quick to respond and to offer support as well as suggestions to improve operations & functionality. I would highly recommend this product to any & all.
The on-boarding process is still difficult with students and many of them rely on the administrator to back log hours for themselves or their team.
The system is simple, responsive, easy to use, easy to explain, and easy to understand. The data it can store and the reports the system can generate have been of great value to our organization.
Our user often forget their log-in information.
My overall experience has been great. Helper Helper is always very helpful and does a great job working with me.
It is fun to build in the opportunities throughout the year. The reports that you can run using this software are very helpful to track the department as a whole, by team, by individual, and by event.
This is so beneficial when writing letters of recommendations, nominating for awards, and helping a student-athletes with a resume.
It is self explanatory, straightforward, and simple. The Helper Helper team is extraordinarily knowledgable, helpful, responsive & kind.
This app is easy to use by all of our student-athletes and staff. It helps us track our community service hours seamlessly and makes it easy to report.
It is also so much easier for our service administrators to follow up with students, check on progress, and promote opportunities.
We are very pleased with the responsiveness of the company and willingness to hear issues from their clients.
Sometimes the students had trouble logging in, but that was probably more of a user issue than a software issue.
We appreciate all of the data that allows us to CELEBRATE the POSITIVE IMPACT our student-athletes are making within the community.
I really don't feel as if any features are missing.
Their staff is dedicated and helpful - quick to respond and to offer support as well as suggestions to improve operations & functionality. I would highly recommend this product to any & all.
The on-boarding process is still difficult with students and many of them rely on the administrator to back log hours for themselves or their team.
The system is simple, responsive, easy to use, easy to explain, and easy to understand. The data it can store and the reports the system can generate have been of great value to our organization.
Our user often forget their log-in information.
My overall experience has been great. Helper Helper is always very helpful and does a great job working with me.
It is fun to build in the opportunities throughout the year. The reports that you can run using this software are very helpful to track the department as a whole, by team, by individual, and by event.
This is so beneficial when writing letters of recommendations, nominating for awards, and helping a student-athletes with a resume.
It is self explanatory, straightforward, and simple. The Helper Helper team is extraordinarily knowledgable, helpful, responsive & kind.
This app is easy to use by all of our student-athletes and staff. It helps us track our community service hours seamlessly and makes it easy to report.
It is also so much easier for our service administrators to follow up with students, check on progress, and promote opportunities.
We are very pleased with the responsiveness of the company and willingness to hear issues from their clients.
Sometimes the students had trouble logging in, but that was probably more of a user issue than a software issue.
We appreciate all of the data that allows us to CELEBRATE the POSITIVE IMPACT our student-athletes are making within the community.
I really don't feel as if any features are missing.
Their staff is dedicated and helpful - quick to respond and to offer support as well as suggestions to improve operations & functionality. I would highly recommend this product to any & all.
The on-boarding process is still difficult with students and many of them rely on the administrator to back log hours for themselves or their team.
The system is simple, responsive, easy to use, easy to explain, and easy to understand. The data it can store and the reports the system can generate have been of great value to our organization.
Our user often forget their log-in information.
My overall experience has been great. Helper Helper is always very helpful and does a great job working with me.
It is fun to build in the opportunities throughout the year. The reports that you can run using this software are very helpful to track the department as a whole, by team, by individual, and by event.
This is so beneficial when writing letters of recommendations, nominating for awards, and helping a student-athletes with a resume.
It is self explanatory, straightforward, and simple. The Helper Helper team is extraordinarily knowledgable, helpful, responsive & kind.
This app is easy to use by all of our student-athletes and staff. It helps us track our community service hours seamlessly and makes it easy to report.
It is also so much easier for our service administrators to follow up with students, check on progress, and promote opportunities.
Bloomerang Volunteer logo
4.6
79

Volunteer management tool for nonprofit programs and events!

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.3
    Customer support
    4.8
Pros and Cons from Bloomerang Volunteer users   
+15
I love the integrated app and how easily you can reach volunteers during the event. I like that the database is downloadable to excel so we can edit as we see fit.
There are some fundamental controls missing such as enforcing minimum and maximum shift selection, and cutting off when changes may be made by the volunteers.
We loved the broadcast feature and super excited for all the new features that have been added for our next event this week.
I found that because a lot of the volunteers were seniors who did not use current computer applications regularly, many were confused with initial emails that were sent to them.
The best part is that is calculated all of their hours "worked" so we could keep track of who could receive a discount on their registration for the event. Also, the customer service is awesome.
I do not know if it is me - "operator error" - or Google Chrome/Play Store - or the InIt app, but I have loaded this gunk 2 or 3 times and it will not load or run.
InitLive has a beautiful interface, is very easy to use, and offers a wonderful introductory experience. I love that there is an app that is designed with the user in mind - simplicity at the fore.
I had no idea what I was missing until I heard about InitLive at a conference I attended.
I even had volunteers, not in the event industry, come and find me to tell me how much they liked it. Probably the most important point I want to mention is that their customer service is OUTSTANDING.
It was great for helping us manage our complex schedule. We also really liked being able to generate reports after to see hours worked by each of our staff.
I highly recommend InitLive if you are looking for a beautifully designed interface with exceptional customer service.
They will sit down and explain the system to you and help with anything you need. The app is great, but the customer service is world class.
Great experience, really like it and encourage all to join.
Very user friendly, intuitive and a great tool to schedule and communicate with staff, volunteers. They offer live webinars, in person training and support is always available.
Great option for moving from spreadsheet schedules to digital.
It has made planning my events much easier and has saved me money on all the other software I was using before. Other highlights include the training and support from their team.
Previous to using the software, we used a pen & paper approach. We wanted to solve our scheduling issues but moving to a digital solution.
The product was easy enough to use however I know that it's always a challenge for the team to get a software integrated and setup for what we need it to do.
I love the integrated app and how easily you can reach volunteers during the event. I like that the database is downloadable to excel so we can edit as we see fit.
There are some fundamental controls missing such as enforcing minimum and maximum shift selection, and cutting off when changes may be made by the volunteers.
We loved the broadcast feature and super excited for all the new features that have been added for our next event this week.
I found that because a lot of the volunteers were seniors who did not use current computer applications regularly, many were confused with initial emails that were sent to them.
The best part is that is calculated all of their hours "worked" so we could keep track of who could receive a discount on their registration for the event. Also, the customer service is awesome.
I do not know if it is me - "operator error" - or Google Chrome/Play Store - or the InIt app, but I have loaded this gunk 2 or 3 times and it will not load or run.
InitLive has a beautiful interface, is very easy to use, and offers a wonderful introductory experience. I love that there is an app that is designed with the user in mind - simplicity at the fore.
I had no idea what I was missing until I heard about InitLive at a conference I attended.
I even had volunteers, not in the event industry, come and find me to tell me how much they liked it. Probably the most important point I want to mention is that their customer service is OUTSTANDING.
It was great for helping us manage our complex schedule. We also really liked being able to generate reports after to see hours worked by each of our staff.
I highly recommend InitLive if you are looking for a beautifully designed interface with exceptional customer service.
They will sit down and explain the system to you and help with anything you need. The app is great, but the customer service is world class.
Great experience, really like it and encourage all to join.
Very user friendly, intuitive and a great tool to schedule and communicate with staff, volunteers. They offer live webinars, in person training and support is always available.
Great option for moving from spreadsheet schedules to digital.
It has made planning my events much easier and has saved me money on all the other software I was using before. Other highlights include the training and support from their team.
Previous to using the software, we used a pen & paper approach. We wanted to solve our scheduling issues but moving to a digital solution.
The product was easy enough to use however I know that it's always a challenge for the team to get a software integrated and setup for what we need it to do.
I love the integrated app and how easily you can reach volunteers during the event. I like that the database is downloadable to excel so we can edit as we see fit.
There are some fundamental controls missing such as enforcing minimum and maximum shift selection, and cutting off when changes may be made by the volunteers.
We loved the broadcast feature and super excited for all the new features that have been added for our next event this week.
I found that because a lot of the volunteers were seniors who did not use current computer applications regularly, many were confused with initial emails that were sent to them.
The best part is that is calculated all of their hours "worked" so we could keep track of who could receive a discount on their registration for the event. Also, the customer service is awesome.
I do not know if it is me - "operator error" - or Google Chrome/Play Store - or the InIt app, but I have loaded this gunk 2 or 3 times and it will not load or run.
InitLive has a beautiful interface, is very easy to use, and offers a wonderful introductory experience. I love that there is an app that is designed with the user in mind - simplicity at the fore.
I had no idea what I was missing until I heard about InitLive at a conference I attended.
I even had volunteers, not in the event industry, come and find me to tell me how much they liked it. Probably the most important point I want to mention is that their customer service is OUTSTANDING.
It was great for helping us manage our complex schedule. We also really liked being able to generate reports after to see hours worked by each of our staff.
I highly recommend InitLive if you are looking for a beautifully designed interface with exceptional customer service.
They will sit down and explain the system to you and help with anything you need. The app is great, but the customer service is world class.
Great experience, really like it and encourage all to join.
Very user friendly, intuitive and a great tool to schedule and communicate with staff, volunteers. They offer live webinars, in person training and support is always available.
Great option for moving from spreadsheet schedules to digital.
It has made planning my events much easier and has saved me money on all the other software I was using before. Other highlights include the training and support from their team.
Previous to using the software, we used a pen & paper approach. We wanted to solve our scheduling issues but moving to a digital solution.
The product was easy enough to use however I know that it's always a challenge for the team to get a software integrated and setup for what we need it to do.
GovPilot logo
4.6
76

e-Government management solution

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.8
Pros and Cons from GovPilot users   
+11
GovPilot has been wonderful. They are very easy to work with and have been responsive to our needs.
Putting things in writing can do away with any misunderstanding there may be when discussing on the phone with the person handling complaint.
Very User Friendly!!! Very government friendly. The information on in one spot is the best.
If GovPilot cannot detect the location, the resident is unable to move forward with logging in a complaint.
It's very flexible to our needs. If we need help or a change to the system your support team is very responsive and acceptable of our requests.
I am unaware of the cost so I cannot answer the value for money.
You can also find a phone number for the resident in this system very quickly. I love the clone tab - it is the best since it saves a lot of time.
Not as much phone time and email time sending the complaints to the proper department and person.
Excellent communication and extremely responsive tech support.
They are easily able to seamlessly take antique paper applications and make them into easy to use online forms that give us the ability to track items that we never were before.
I like the feature that allows us to communicate directly with our residents so that they know exactly what actions are being taken to resolve their issue.
Overall, I have a great experience with GovPilot.
Comprehensive and Customizable Suite of Municipal Software.
The ability to store all property records in one place is invaluable.
GovPilot has been wonderful. They are very easy to work with and have been responsive to our needs.
Putting things in writing can do away with any misunderstanding there may be when discussing on the phone with the person handling complaint.
Very User Friendly!!! Very government friendly. The information on in one spot is the best.
If GovPilot cannot detect the location, the resident is unable to move forward with logging in a complaint.
It's very flexible to our needs. If we need help or a change to the system your support team is very responsive and acceptable of our requests.
I am unaware of the cost so I cannot answer the value for money.
You can also find a phone number for the resident in this system very quickly. I love the clone tab - it is the best since it saves a lot of time.
Not as much phone time and email time sending the complaints to the proper department and person.
Excellent communication and extremely responsive tech support.
They are easily able to seamlessly take antique paper applications and make them into easy to use online forms that give us the ability to track items that we never were before.
I like the feature that allows us to communicate directly with our residents so that they know exactly what actions are being taken to resolve their issue.
Overall, I have a great experience with GovPilot.
Comprehensive and Customizable Suite of Municipal Software.
The ability to store all property records in one place is invaluable.
GovPilot has been wonderful. They are very easy to work with and have been responsive to our needs.
Putting things in writing can do away with any misunderstanding there may be when discussing on the phone with the person handling complaint.
Very User Friendly!!! Very government friendly. The information on in one spot is the best.
If GovPilot cannot detect the location, the resident is unable to move forward with logging in a complaint.
It's very flexible to our needs. If we need help or a change to the system your support team is very responsive and acceptable of our requests.
I am unaware of the cost so I cannot answer the value for money.
You can also find a phone number for the resident in this system very quickly. I love the clone tab - it is the best since it saves a lot of time.
Not as much phone time and email time sending the complaints to the proper department and person.
Excellent communication and extremely responsive tech support.
They are easily able to seamlessly take antique paper applications and make them into easy to use online forms that give us the ability to track items that we never were before.
I like the feature that allows us to communicate directly with our residents so that they know exactly what actions are being taken to resolve their issue.
Overall, I have a great experience with GovPilot.
Comprehensive and Customizable Suite of Municipal Software.
The ability to store all property records in one place is invaluable.
Sumac logo
4.4
112

Manage Your Entire Nonprofit With a Single CRM!

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.2
    Features
    3.9
    Customer support
    4.7
Pros and Cons from Sumac users   
+15
Once familiar with the program, it is quite user friendly. The ability to customize forms for different programs has been wonderful.
Files have to be meticulously formatted within a certain file type, and the set of steps from data gathering to completion is sometimes frustrating and unforgiving of minor errors.
The customer service was great; Brandon was very patient and kind with me and provided great support throughout the process.
As an aside, I recently had a problem with my database when an update was installed on the Sumac software.
Excellent features and value for the price, especially for not for profit organizations who do not have a lot of funds but really need and can benefit from this software.
I also don't like that online membership purchases require a log in before purchasing, which is a barrier to getting more people.
The customer service is amazing and the team is extremely responsive to customer requests both for help and new features. The system is reasonably intuitive and robust.
I do have some trouble with reports, where one area of Sumac doesn't speak to the other. I also don't like that I can't delete/dropping a student from one area without deleting their whole history.
Not only do they have great orientation videos, they have excellent customer service on the phone (very patient, friendly, and efficient).
We had a very difficult time getting Sumac up and running from both a user and admin perspective.
Peter Turk and his associates are responsive, eager to help and always searching for input to upgrade their product. We are very glad to be using the program.
This software is great value for your money. It has great features and is more reasonably priced than other packages.
While we continue to refine how we use Sumac to best suit our organization, I feel more and more confident the more I use it.
As we continue to delve into doing even more in Sumac we're extremely pleased with how thoughtfully the application has been designed and how user friendly it is.
We loved Sumac when we started using and it just keeps getting better with every release. We can't say enough about how much we appreciate the responsiveness of the Sumac development team.
The switch from a manually managed membership list to an integrated data base has been smooth thanks to the excellent support from Sumac support and other staff.
There's a wide variety of add-ons you can choose and our custom module works great. The website integration is seamless and saves us a lot of time.
Like that you could manage contacts, take payment and sync with accounting software.
Once familiar with the program, it is quite user friendly. The ability to customize forms for different programs has been wonderful.
Files have to be meticulously formatted within a certain file type, and the set of steps from data gathering to completion is sometimes frustrating and unforgiving of minor errors.
The customer service was great; Brandon was very patient and kind with me and provided great support throughout the process.
As an aside, I recently had a problem with my database when an update was installed on the Sumac software.
Excellent features and value for the price, especially for not for profit organizations who do not have a lot of funds but really need and can benefit from this software.
I also don't like that online membership purchases require a log in before purchasing, which is a barrier to getting more people.
The customer service is amazing and the team is extremely responsive to customer requests both for help and new features. The system is reasonably intuitive and robust.
I do have some trouble with reports, where one area of Sumac doesn't speak to the other. I also don't like that I can't delete/dropping a student from one area without deleting their whole history.
Not only do they have great orientation videos, they have excellent customer service on the phone (very patient, friendly, and efficient).
We had a very difficult time getting Sumac up and running from both a user and admin perspective.
Peter Turk and his associates are responsive, eager to help and always searching for input to upgrade their product. We are very glad to be using the program.
This software is great value for your money. It has great features and is more reasonably priced than other packages.
While we continue to refine how we use Sumac to best suit our organization, I feel more and more confident the more I use it.
As we continue to delve into doing even more in Sumac we're extremely pleased with how thoughtfully the application has been designed and how user friendly it is.
We loved Sumac when we started using and it just keeps getting better with every release. We can't say enough about how much we appreciate the responsiveness of the Sumac development team.
The switch from a manually managed membership list to an integrated data base has been smooth thanks to the excellent support from Sumac support and other staff.
There's a wide variety of add-ons you can choose and our custom module works great. The website integration is seamless and saves us a lot of time.
Like that you could manage contacts, take payment and sync with accounting software.
Once familiar with the program, it is quite user friendly. The ability to customize forms for different programs has been wonderful.
Files have to be meticulously formatted within a certain file type, and the set of steps from data gathering to completion is sometimes frustrating and unforgiving of minor errors.
The customer service was great; Brandon was very patient and kind with me and provided great support throughout the process.
As an aside, I recently had a problem with my database when an update was installed on the Sumac software.
Excellent features and value for the price, especially for not for profit organizations who do not have a lot of funds but really need and can benefit from this software.
I also don't like that online membership purchases require a log in before purchasing, which is a barrier to getting more people.
The customer service is amazing and the team is extremely responsive to customer requests both for help and new features. The system is reasonably intuitive and robust.
I do have some trouble with reports, where one area of Sumac doesn't speak to the other. I also don't like that I can't delete/dropping a student from one area without deleting their whole history.
Not only do they have great orientation videos, they have excellent customer service on the phone (very patient, friendly, and efficient).
We had a very difficult time getting Sumac up and running from both a user and admin perspective.
Peter Turk and his associates are responsive, eager to help and always searching for input to upgrade their product. We are very glad to be using the program.
This software is great value for your money. It has great features and is more reasonably priced than other packages.
While we continue to refine how we use Sumac to best suit our organization, I feel more and more confident the more I use it.
As we continue to delve into doing even more in Sumac we're extremely pleased with how thoughtfully the application has been designed and how user friendly it is.
We loved Sumac when we started using and it just keeps getting better with every release. We can't say enough about how much we appreciate the responsiveness of the Sumac development team.
The switch from a manually managed membership list to an integrated data base has been smooth thanks to the excellent support from Sumac support and other staff.
There's a wide variety of add-ons you can choose and our custom module works great. The website integration is seamless and saves us a lot of time.
Like that you could manage contacts, take payment and sync with accounting software.
Charityproud logo
4.7
65

Cloud-based fundraising and donation management software

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.9
Pros and Cons from Charityproud users   
+15
So far, I like the event and online integration and donation pages. They make it super easy for donors on our website and easier still for me on the backend to track those donations.
The reports feature is confusing with little information on each report type.
We are very happy with our choice to covert to Charityproud. We like supporting local businesses and have found the Charityproud team to be easy to work with and open to suggestions.
We have had a tough time uploading data, but that is largely because it was so hard to export data from our previous CRM.
Charityproud is an excellent donor database/CRM system that will save all nonprofits (and especially small nonprofits) time and money. It's very user friendly and intuitive in its functions.
Sometimes it will boot me out, which is an inconvenience, but can usually get right back into it.
In fact, the team was very honest about what could and could not be accommodated, which we appreciated because that is better than being told "yes" for something which really cannot happen.
The reporting options are limited cannot be altered to produce more detailed analysis.
I also love how easy it is to issue acknowledgements, integrate with our website and the P2P function is wonderful.
We have been really happy with our choice and I have recommended CP to other non-profits.
The customer service is one of Charity Proud's greatest strengths. I receive prompt, helpful and knowledgeable responses from our rep, Katie.
The implementation was quick and easy and our customer service representative, Jessica is so wonderful and timely in getting back to me when I have questions.
I love the grant tracking features. It has made it very easy for my team to keep up with grant writing and reporting.
We like the Charityproud platform because it is easy to use, affordable and allows us to capture data for our grants, volunteers, campaigns all in one program.
We have also loved the great customer support and responsiveness of the CP team.
For the most part, it is user friendly. The online help screens and webinars are beneficial when I am trying to figure something out.
Intuitive gift entry procedures and easy generation of donor communications (thank you letters etc...) have made cross-training our staff simple.
Their pricing is straightforward and all-inclusive. Overall, we've been very happy with Charityproud.
So far, I like the event and online integration and donation pages. They make it super easy for donors on our website and easier still for me on the backend to track those donations.
The reports feature is confusing with little information on each report type.
We are very happy with our choice to covert to Charityproud. We like supporting local businesses and have found the Charityproud team to be easy to work with and open to suggestions.
We have had a tough time uploading data, but that is largely because it was so hard to export data from our previous CRM.
Charityproud is an excellent donor database/CRM system that will save all nonprofits (and especially small nonprofits) time and money. It's very user friendly and intuitive in its functions.
Sometimes it will boot me out, which is an inconvenience, but can usually get right back into it.
In fact, the team was very honest about what could and could not be accommodated, which we appreciated because that is better than being told "yes" for something which really cannot happen.
The reporting options are limited cannot be altered to produce more detailed analysis.
I also love how easy it is to issue acknowledgements, integrate with our website and the P2P function is wonderful.
We have been really happy with our choice and I have recommended CP to other non-profits.
The customer service is one of Charity Proud's greatest strengths. I receive prompt, helpful and knowledgeable responses from our rep, Katie.
The implementation was quick and easy and our customer service representative, Jessica is so wonderful and timely in getting back to me when I have questions.
I love the grant tracking features. It has made it very easy for my team to keep up with grant writing and reporting.
We like the Charityproud platform because it is easy to use, affordable and allows us to capture data for our grants, volunteers, campaigns all in one program.
We have also loved the great customer support and responsiveness of the CP team.
For the most part, it is user friendly. The online help screens and webinars are beneficial when I am trying to figure something out.
Intuitive gift entry procedures and easy generation of donor communications (thank you letters etc...) have made cross-training our staff simple.
Their pricing is straightforward and all-inclusive. Overall, we've been very happy with Charityproud.
So far, I like the event and online integration and donation pages. They make it super easy for donors on our website and easier still for me on the backend to track those donations.
The reports feature is confusing with little information on each report type.
We are very happy with our choice to covert to Charityproud. We like supporting local businesses and have found the Charityproud team to be easy to work with and open to suggestions.
We have had a tough time uploading data, but that is largely because it was so hard to export data from our previous CRM.
Charityproud is an excellent donor database/CRM system that will save all nonprofits (and especially small nonprofits) time and money. It's very user friendly and intuitive in its functions.
Sometimes it will boot me out, which is an inconvenience, but can usually get right back into it.
In fact, the team was very honest about what could and could not be accommodated, which we appreciated because that is better than being told "yes" for something which really cannot happen.
The reporting options are limited cannot be altered to produce more detailed analysis.
I also love how easy it is to issue acknowledgements, integrate with our website and the P2P function is wonderful.
We have been really happy with our choice and I have recommended CP to other non-profits.
The customer service is one of Charity Proud's greatest strengths. I receive prompt, helpful and knowledgeable responses from our rep, Katie.
The implementation was quick and easy and our customer service representative, Jessica is so wonderful and timely in getting back to me when I have questions.
I love the grant tracking features. It has made it very easy for my team to keep up with grant writing and reporting.
We like the Charityproud platform because it is easy to use, affordable and allows us to capture data for our grants, volunteers, campaigns all in one program.
We have also loved the great customer support and responsiveness of the CP team.
For the most part, it is user friendly. The online help screens and webinars are beneficial when I am trying to figure something out.
Intuitive gift entry procedures and easy generation of donor communications (thank you letters etc...) have made cross-training our staff simple.
Their pricing is straightforward and all-inclusive. Overall, we've been very happy with Charityproud.
Get Connected logo
4.4
93

Mobile-friendly volunteer management software

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.2
    Features
    4.4
    Customer support
    4.7
Pros and Cons from Get Connected users   
+13
I think the filter system for distance, interest, age, etc are great. This is especially helpful for students who are younger than 15 years old to find age appropriate volunteer opportunities.
I needed to ask someone to delete the fake company made in the walkthrough. I wish there was a way to do that myself in case I accidentally approve something I didn't need too.
The customer support is excellent. They have been very responsive, in a timely fashion, and always willing to help with whatever issue I might have.
The only con i have is that the icons for the individual organizations is strangely small.
We are very pleased with the software and the prompt help we have received from Galaxy.
The way things are set up in the back end can be a bit hard to navigate.
The users and agencies appreciate the ease of use and the users especially love the email feature that they are notified via email of new needs.
We are connected to another Volunteer Center but we cannot filter out our own agencies and needs. Users on in our local area cannot easily filter out the other Volunteer Center Agencies and needs.
We are enjoying it, customer service has been wonderful. We still have alot to learn and need to get folks more involved with tracking hours.
Not to mention using the Advanced Event Module for our Day of Caring Event is great because we can always build off of previous years to make the process that much easier.
This is a very user friendly way to connect the community through volunteering. It has all the features we were looking for.
Get Connected is a good investment in Volunteer Management.
Overall great platform to use for volunteer management.
That being said, with some training materials built and after getting comfortable using different features, the platform does make recruitment and tracking so much easier.
I did like that I could design it the way I wanted it to look.
With the appropriate upgrades, each program has a chance to operate independently of other programs utilizing the same Get Connected subscription.
I think the filter system for distance, interest, age, etc are great. This is especially helpful for students who are younger than 15 years old to find age appropriate volunteer opportunities.
I needed to ask someone to delete the fake company made in the walkthrough. I wish there was a way to do that myself in case I accidentally approve something I didn't need too.
The customer support is excellent. They have been very responsive, in a timely fashion, and always willing to help with whatever issue I might have.
The only con i have is that the icons for the individual organizations is strangely small.
We are very pleased with the software and the prompt help we have received from Galaxy.
The way things are set up in the back end can be a bit hard to navigate.
The users and agencies appreciate the ease of use and the users especially love the email feature that they are notified via email of new needs.
We are connected to another Volunteer Center but we cannot filter out our own agencies and needs. Users on in our local area cannot easily filter out the other Volunteer Center Agencies and needs.
We are enjoying it, customer service has been wonderful. We still have alot to learn and need to get folks more involved with tracking hours.
Not to mention using the Advanced Event Module for our Day of Caring Event is great because we can always build off of previous years to make the process that much easier.
This is a very user friendly way to connect the community through volunteering. It has all the features we were looking for.
Get Connected is a good investment in Volunteer Management.
Overall great platform to use for volunteer management.
That being said, with some training materials built and after getting comfortable using different features, the platform does make recruitment and tracking so much easier.
I did like that I could design it the way I wanted it to look.
With the appropriate upgrades, each program has a chance to operate independently of other programs utilizing the same Get Connected subscription.
I think the filter system for distance, interest, age, etc are great. This is especially helpful for students who are younger than 15 years old to find age appropriate volunteer opportunities.
I needed to ask someone to delete the fake company made in the walkthrough. I wish there was a way to do that myself in case I accidentally approve something I didn't need too.
The customer support is excellent. They have been very responsive, in a timely fashion, and always willing to help with whatever issue I might have.
The only con i have is that the icons for the individual organizations is strangely small.
We are very pleased with the software and the prompt help we have received from Galaxy.
The way things are set up in the back end can be a bit hard to navigate.
The users and agencies appreciate the ease of use and the users especially love the email feature that they are notified via email of new needs.
We are connected to another Volunteer Center but we cannot filter out our own agencies and needs. Users on in our local area cannot easily filter out the other Volunteer Center Agencies and needs.
We are enjoying it, customer service has been wonderful. We still have alot to learn and need to get folks more involved with tracking hours.
Not to mention using the Advanced Event Module for our Day of Caring Event is great because we can always build off of previous years to make the process that much easier.
This is a very user friendly way to connect the community through volunteering. It has all the features we were looking for.
Get Connected is a good investment in Volunteer Management.
Overall great platform to use for volunteer management.
That being said, with some training materials built and after getting comfortable using different features, the platform does make recruitment and tracking so much easier.
I did like that I could design it the way I wanted it to look.
With the appropriate upgrades, each program has a chance to operate independently of other programs utilizing the same Get Connected subscription.
Floor Schedule logo
4.7
57

Floor schedule software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.5
    Features
    4.5
    Customer support
    4.9
Pros and Cons from Floor Schedule users   
+11
I love how easy it is and the GREAT support. We had a couple small issues and every time they are accessible and make it easy to understand and fix problems.
Not much but it is a pain to switch between pages to check mark who is signing up and the request off time.
But from the standpoint of creating a schedule at the click of a button, it's been a great help.
Not having the brokers sign up on their own solved several problems.
Easy web access from anywhere, user friendly step by step process, accurate with requests, excellent agent interaction via email and phone. Ability to email reminders, edits can be made in real time.
The option buttons should be larger. Also, I find it difficult to work in a backwards way of thinking: 'What shifts can't people do.
Excellent customer service and wonderful program.
Because sometimes I miss some of them - either they were on last month and don't want to be on this month or vice versa.
The customer service has been great, and updates/changes are always communicated with us.
Easy to navigate around and very helpful video tutorials.
Scheduling is very easy. Adding and removing people is very easy.
The product is simple and fairly easy to use. It isn't as intuitive to use as I would like but I know how to use it so it's fine.
Huge improvement to the hard drive version both in design and manipulation.
Once I learned the basics of using it, the software is easy. I just have to figure out the logistics of the cumbersome properties I mentioned above, and I'm not sure how to do that.
I love how easy it is and the GREAT support. We had a couple small issues and every time they are accessible and make it easy to understand and fix problems.
Not much but it is a pain to switch between pages to check mark who is signing up and the request off time.
But from the standpoint of creating a schedule at the click of a button, it's been a great help.
Not having the brokers sign up on their own solved several problems.
Easy web access from anywhere, user friendly step by step process, accurate with requests, excellent agent interaction via email and phone. Ability to email reminders, edits can be made in real time.
The option buttons should be larger. Also, I find it difficult to work in a backwards way of thinking: 'What shifts can't people do.
Excellent customer service and wonderful program.
Because sometimes I miss some of them - either they were on last month and don't want to be on this month or vice versa.
The customer service has been great, and updates/changes are always communicated with us.
Easy to navigate around and very helpful video tutorials.
Scheduling is very easy. Adding and removing people is very easy.
The product is simple and fairly easy to use. It isn't as intuitive to use as I would like but I know how to use it so it's fine.
Huge improvement to the hard drive version both in design and manipulation.
Once I learned the basics of using it, the software is easy. I just have to figure out the logistics of the cumbersome properties I mentioned above, and I'm not sure how to do that.
I love how easy it is and the GREAT support. We had a couple small issues and every time they are accessible and make it easy to understand and fix problems.
Not much but it is a pain to switch between pages to check mark who is signing up and the request off time.
But from the standpoint of creating a schedule at the click of a button, it's been a great help.
Not having the brokers sign up on their own solved several problems.
Easy web access from anywhere, user friendly step by step process, accurate with requests, excellent agent interaction via email and phone. Ability to email reminders, edits can be made in real time.
The option buttons should be larger. Also, I find it difficult to work in a backwards way of thinking: 'What shifts can't people do.
Excellent customer service and wonderful program.
Because sometimes I miss some of them - either they were on last month and don't want to be on this month or vice versa.
The customer service has been great, and updates/changes are always communicated with us.
Easy to navigate around and very helpful video tutorials.
Scheduling is very easy. Adding and removing people is very easy.
The product is simple and fairly easy to use. It isn't as intuitive to use as I would like but I know how to use it so it's fine.
Huge improvement to the hard drive version both in design and manipulation.
Once I learned the basics of using it, the software is easy. I just have to figure out the logistics of the cumbersome properties I mentioned above, and I'm not sure how to do that.
iMIS logo
4.4
95

Cloud-based nonprofit and membership management software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    3.9
    Features
    4.2
    Customer support
    4.1
Pros and Cons from iMIS users   
avatar
avatar
+15
Ease of use, great customer support, ability to create customized reports, integrating reports into our website, excellent - excellent online training on how to use the software.
The reporting feature, IQA, can be very intimidating.
I like the fact that iMIS is such a multi functional entity. The capabilities are amazing and to be able to perform so many different task and functions within one system is ideal.
Configuring and using the product can be a pain. Everything goes through a reseller, creating a layer between the customer and supplier.
I love the integrations with other software. Makes great use of our membership database.
The ASI portion of what is written, old archaic, a staple in the design can cause some reporting to look and act obsolete.
Overall, very pleased and am glad we switched to iMIS. We have integrated with a conference app that has two way API, making my life that much easier.
This software sometimes behave weird and hang.
IMIS is a great Association Management system with strong inbuilt functionality, designed to do what it says on the tin.
The transition to the staff site has also been difficult as all labels and naming have changed.
The search functions are incredible. Most of the reports are very good and entering payments is very easy.
The cost and the effectiveness of the program are superb.
Has robust and well thought out processes. Incredibly supportive user community.
It is easy to use and very user friendly. Meets all the current requirements for our company.
I've been very pleased with the product overall. We started with the old desktop version back in 1996 and have since converted to the cloud version.
I've enjoyed working with iMIS for 13 years. Once you learn the system it's highly customizable and can handle pretty much anything you need it to.
The learning subscription and performance improvement program have been worthwhile for us as well.
Ease of use, flexible in reporting querying, agility.
Ease of use, great customer support, ability to create customized reports, integrating reports into our website, excellent - excellent online training on how to use the software.
The reporting feature, IQA, can be very intimidating.
I like the fact that iMIS is such a multi functional entity. The capabilities are amazing and to be able to perform so many different task and functions within one system is ideal.
Configuring and using the product can be a pain. Everything goes through a reseller, creating a layer between the customer and supplier.
I love the integrations with other software. Makes great use of our membership database.
The ASI portion of what is written, old archaic, a staple in the design can cause some reporting to look and act obsolete.
Overall, very pleased and am glad we switched to iMIS. We have integrated with a conference app that has two way API, making my life that much easier.
This software sometimes behave weird and hang.
IMIS is a great Association Management system with strong inbuilt functionality, designed to do what it says on the tin.
The transition to the staff site has also been difficult as all labels and naming have changed.
The search functions are incredible. Most of the reports are very good and entering payments is very easy.
The cost and the effectiveness of the program are superb.
Has robust and well thought out processes. Incredibly supportive user community.
It is easy to use and very user friendly. Meets all the current requirements for our company.
I've been very pleased with the product overall. We started with the old desktop version back in 1996 and have since converted to the cloud version.
I've enjoyed working with iMIS for 13 years. Once you learn the system it's highly customizable and can handle pretty much anything you need it to.
The learning subscription and performance improvement program have been worthwhile for us as well.
Ease of use, flexible in reporting querying, agility.
Ease of use, great customer support, ability to create customized reports, integrating reports into our website, excellent - excellent online training on how to use the software.
The reporting feature, IQA, can be very intimidating.
I like the fact that iMIS is such a multi functional entity. The capabilities are amazing and to be able to perform so many different task and functions within one system is ideal.
Configuring and using the product can be a pain. Everything goes through a reseller, creating a layer between the customer and supplier.
I love the integrations with other software. Makes great use of our membership database.
The ASI portion of what is written, old archaic, a staple in the design can cause some reporting to look and act obsolete.
Overall, very pleased and am glad we switched to iMIS. We have integrated with a conference app that has two way API, making my life that much easier.
This software sometimes behave weird and hang.
IMIS is a great Association Management system with strong inbuilt functionality, designed to do what it says on the tin.
The transition to the staff site has also been difficult as all labels and naming have changed.
The search functions are incredible. Most of the reports are very good and entering payments is very easy.
The cost and the effectiveness of the program are superb.
Has robust and well thought out processes. Incredibly supportive user community.
It is easy to use and very user friendly. Meets all the current requirements for our company.
I've been very pleased with the product overall. We started with the old desktop version back in 1996 and have since converted to the cloud version.
I've enjoyed working with iMIS for 13 years. Once you learn the system it's highly customizable and can handle pretty much anything you need it to.
The learning subscription and performance improvement program have been worthwhile for us as well.
Ease of use, flexible in reporting querying, agility.
POINT logo
4.8
47

The easiest way to manage, engage, and mobilize volunteers.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.7
    Features
    4.6
    Customer support
    5.0
Pros and Cons from POINT users   
avatar
+13
My volunteers love that they can see what events coming up, without having to email me. I love how easy it is check volunteers in and set up events.
On occasion, the activity reporting does not load properly, and the numbers or graphs are off. For example, sometimes the graphs show volunteer activity on the wrong day.
I love how volunteers can join our organization and get notified of when we post events. I like the ease of the system and the new calendar view for events is amazing.
Nothing stands out as a big miss with their offering. They are continuously offering new features that weren't even on my mind as something I needed.
POINT has been so eager to help our school get started and be successful. They are quick to offer tips and quick to implement any suggestions we might have.
E.: Jane Doe worked 7 hours in Crisis and 7 hours in Outreach - we should be able to see that, instead of 14 hours total in the spreadsheet.
When we post events to POINT we always get great participation from the community. I would recommend to anyone looking to get the word out about a volunteer opportunity.
Some of my frustrations have been outlined in the previous set of questions in the rating section.
I have had a wonderful experience with POINT. The customer service is outstanding.
It looks great and is very smooth. Frequency of email communication and reminders is great.
It was super easy to learn and integrate into my tasks. Without instruction, I was able to easily create a school years worth of volunteer events using the duplicate feature.
The ability to communicate with volunteers, recruit volunteers, manage volunteers and build out events in the application has been very helpful.
POINT allows me to send emails to specific departmental groups of volunteers. POINT keeps track of the average volunteer worth, this is helpful for grant reporting.
POINT is easy to use, has some great features that has helped evolve our volunteer experience at our nonprofit.
Well like I said earlier, it's easy to use and maneuver thru. It's easy to understand and just follow the directions for using this software.
POINT makes it easy to integrate volunteer opportunities on our website and track volunteers and their hours.
My volunteers love that they can see what events coming up, without having to email me. I love how easy it is check volunteers in and set up events.
On occasion, the activity reporting does not load properly, and the numbers or graphs are off. For example, sometimes the graphs show volunteer activity on the wrong day.
I love how volunteers can join our organization and get notified of when we post events. I like the ease of the system and the new calendar view for events is amazing.
Nothing stands out as a big miss with their offering. They are continuously offering new features that weren't even on my mind as something I needed.
POINT has been so eager to help our school get started and be successful. They are quick to offer tips and quick to implement any suggestions we might have.
E.: Jane Doe worked 7 hours in Crisis and 7 hours in Outreach - we should be able to see that, instead of 14 hours total in the spreadsheet.
When we post events to POINT we always get great participation from the community. I would recommend to anyone looking to get the word out about a volunteer opportunity.
Some of my frustrations have been outlined in the previous set of questions in the rating section.
I have had a wonderful experience with POINT. The customer service is outstanding.
It looks great and is very smooth. Frequency of email communication and reminders is great.
It was super easy to learn and integrate into my tasks. Without instruction, I was able to easily create a school years worth of volunteer events using the duplicate feature.
The ability to communicate with volunteers, recruit volunteers, manage volunteers and build out events in the application has been very helpful.
POINT allows me to send emails to specific departmental groups of volunteers. POINT keeps track of the average volunteer worth, this is helpful for grant reporting.
POINT is easy to use, has some great features that has helped evolve our volunteer experience at our nonprofit.
Well like I said earlier, it's easy to use and maneuver thru. It's easy to understand and just follow the directions for using this software.
POINT makes it easy to integrate volunteer opportunities on our website and track volunteers and their hours.
My volunteers love that they can see what events coming up, without having to email me. I love how easy it is check volunteers in and set up events.
On occasion, the activity reporting does not load properly, and the numbers or graphs are off. For example, sometimes the graphs show volunteer activity on the wrong day.
I love how volunteers can join our organization and get notified of when we post events. I like the ease of the system and the new calendar view for events is amazing.
Nothing stands out as a big miss with their offering. They are continuously offering new features that weren't even on my mind as something I needed.
POINT has been so eager to help our school get started and be successful. They are quick to offer tips and quick to implement any suggestions we might have.
E.: Jane Doe worked 7 hours in Crisis and 7 hours in Outreach - we should be able to see that, instead of 14 hours total in the spreadsheet.
When we post events to POINT we always get great participation from the community. I would recommend to anyone looking to get the word out about a volunteer opportunity.
Some of my frustrations have been outlined in the previous set of questions in the rating section.
I have had a wonderful experience with POINT. The customer service is outstanding.
It looks great and is very smooth. Frequency of email communication and reminders is great.
It was super easy to learn and integrate into my tasks. Without instruction, I was able to easily create a school years worth of volunteer events using the duplicate feature.
The ability to communicate with volunteers, recruit volunteers, manage volunteers and build out events in the application has been very helpful.
POINT allows me to send emails to specific departmental groups of volunteers. POINT keeps track of the average volunteer worth, this is helpful for grant reporting.
POINT is easy to use, has some great features that has helped evolve our volunteer experience at our nonprofit.
Well like I said earlier, it's easy to use and maneuver thru. It's easy to understand and just follow the directions for using this software.
POINT makes it easy to integrate volunteer opportunities on our website and track volunteers and their hours.