SignUpGenius Pricing, Features, Reviews & Alternatives

SignUpGenius

Volunteer management & event planning made simple.

4.57/5 (1,462 reviews)

SignUpGenius overview

What is SignUpGenius?

SignUpGenius is a cloud-based solution for volunteer management and event planning that allows users to create an unlimited number of online sign up sheets, invite attendees via email and social media, accept donations and payments, automate participant reminders, report on volunteer working hours and more. The system can be used by businesses, nonprofits, schools, colleges, faith groups, sports clubs and other organizations.

SignUpGenius includes a sign up sheet creation wizard and a range of professionally designed sign up themes to simplify sign up sheet creation. Users can add their own logos and images, as well as design their own themes. They can also choose flexible page formats for RSVP, date-specific and non-date-specific sign ups, and define which fields are required for participants to sign up. Payments and donations for sign up items can also be collected through integration with PayPal.

SignUpGenius allows users to invite participants and provides a unique URL for each sign up sheet. Email invites can be sent directly through SignUpGenius or through users’ own email tools or social media profiles. Invite emails can be scheduled to be sent on a particular day or time, and delivery reports show users which emails have been sent, which have been opened and which recipients have clicked through to the sign up page. Participants can fill in the sign up forms from any device, without requiring an account, and are automatically sent SMS and email reminders. Users can view volunteer hours reports, edit schedules or swap time slots, and print physical sign up lists to take to events.
www.signupgenius.com

Pricing

Starting from
$9.99/month
Pricing options
Free
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, United Kingdom

Supported languages

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SignUpGenius user reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.4
  4.5
  4.6
Whitney D.

Great Program for Schools

Used daily for 2+ years
Reviewed 2020-12-14
Review Source: Capterra

SignUp Genius has been a tremendous asset for our school. We use it both for school events and for our parent organization, and it has been a great resource for coordinating volunteers and planning events. Some examples have included scheduling regular volunteers for single events, coordinating larger events (ex: Oktoberfest) which require a large number of volunteers serving in different capacities at different times, and allowing parents to sign up for parent teacher conference time slots. We've been very pleased that this has been a time saver for our school.

Pros
SignUp Genius is a must-have for schools. Multiple design options allow us to customize sign-ups for a wide variety of events - from Parent- Teacher conferences, to coordinating parent volunteers, to planning community events. Flexible scheduling variables allow for a broad range of events - from volunteers at a single event, to on-going events. Easy to use and adapt to each unique event. This also allows you to easily copy or duplicate a past event, which is very helpful with events that happen monthly or yearly.

Cons
It would be helpful if there was an easy way within the platform for volunteers to access multiple sign-ups that we have created at one time. We currently have to collect individual signup links and share them- but it would be useful to have a landing page for our organization where we could collect multiple events in one easy place.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Flexible tool, recent update was a set back.

Used weekly for 2+ years
Reviewed 2019-07-29
Review Source: Capterra

When looking for a powerful and flexible tool for managing signups for a small organization, there is no competitor out there that beats SignUpGenius. We have used other tools and tried ones that offered the moon but failed to deliver. SUG has been capable at its core competency and allowed us to drive and find ways to use it more fully and successfully. Reliable compared to other systems, it does take some time to learn if you truly want to be an expert at it - as does any system, but it is worth the time spent.

Pros
We use SUG for such a variety of volunteer and meeting/appointment management we have probably explored most of the features to their fullest. The flexibility to adapt the various types of signups used for different types of opportunities and extending the signups using forms and notifications is powerful. The service can handle a pretty heavy load as we've pounded it with over a hundred signups in under five minutes for things like Parent-Teacher Conferences.

Cons
The few types of signups you have available are powerful but not necessarily intuitive and you have to think about how you want the signup to look like and how the signup will flow for the user, leading to some trial and error when you first begin. The requirement for time slots to have a start and end time, makes it tricky to use for items that are just at a particular time, like dropping off items for a bake-sale, but other open ended signups don't read right. Particularly because our primary type of signup is time-slots, it took us a bit to get used to and understand the process of creating the day and time on which something is occurring, then add the slot that is happening at that date and time. The recent updates attempted to combine the pages on which those two steps occur, but make it even harder to intuit out how to attach the two items together.

Response from SignUpGenius


Thank you for your thoughtful review. If you ever need advice or assistance when creating your sign up, don't hesitate to contact our Support Team. They will be happy to offer suggestions as you get started. You can contact the team here: https://www.signupgenius.com/support

Thank you for using SignUpGenius!

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 7/10

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Kaitlyn T.

Great Program!!

Used weekly for 1-2 years
Reviewed 2021-04-22
Review Source: Capterra

I have very much enjoyed using SignUpGenius to keep my volleyball team organized. It has been the easiest software that I have found to allow parents to sign up for duties with ease.

Pros
Super user friendly and great way to keep a group of people organized. Eliminated hard copy paper. Easy to create categories and have volunteers sign up for a job.

Cons
It takes a minute to navigate through what all is offered, but once you find everything it is super quick and easy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kent K.

Acceptable and useful, if basic and somewhat confusing

Used daily for 2+ years
Reviewed 2019-01-20
Review Source: Capterra

We've used SignUpGenius for 4+ years, and have never been "blown away" by it's features. At the same time, we have been able to use it successfully (with lots of volunteer training sessions). The software hasn't introduced any major overhauls or improvements in all the time we've been using it.

Pros
We've been able to coordinate 200+ seasonal volunteers who help in 12+ positions at 60+ events.

Cons
The software can be rather confusing, especially when onboarding new volunteers or staff.

Response from SignUpGenius


Hi, Kent. Thank you for your feedback. We are happy to hear that SignUpGenius has been helpful in coordinating so many volunteers for your organization.
In 2019 we will be releasing an exciting update to the site. We think you will be pleased with what we have coming.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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leng v.

Use for volunteer's management

Used monthly for 2+ years
Reviewed 2021-02-24
Review Source: Capterra

My overall experience has been ok. It does the job in terms of volunteer management

Pros
It's fairly easy to manage from both the user and admin interface. It's simple enough that volunteers can sign up for events and projects with no major troubles.

Cons
The way to edit existing events could be a little bit less cumbersome or more straightforward, especially when adding slots. I particularly would like to have the possibility of adding the name of the event as another column into the table created for the event. It's not handy for me to create a new event and therefore a table for every activity we do. I rather have a generic event, for example, "shows" and have a column to list the different shows in a particular month or quarter. This way, I can use the same link in my communications with volunteers. Currently, I am using the location column for that. There should be both options available.

Response from SignUpGenius


Hi Leng, thank you for your review. We always enjoy hearing how SignUpGenius empowers you to change the world by making it simple to organize your group. Keep in mind that an active sign up can be edited, adding dates and times and/or slots. If you run into specific questions regarding updating your sign up, our support team would love to help. Please reach out to http://www.signupgenius.com/help if we can be of any assistance.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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SignUpGenius pricing

Starting from
$9.99/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

14-day free trial of SignUpGenius Pro Silver, no credit card required.

Basic: free

Pro Silver: $9.99 per month

Pro Gold: $24.99 per month

Pro Platinum: $49.99 per month

SignUpGenius features

API
Alerts/Notifications
Customizable Branding
Data Import/Export
Mobile Access
Reporting & Statistics
Reporting/Analytics

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Videos and tutorials

Additional information for SignUpGenius

Key features of SignUpGenius

  • Sign up sheet creation wizard
  • Customizable branding
  • Professionally designed themes
  • Email invites
  • Online registration
  • Email notifications of sign ups
  • Customizable reminders
  • SMS and email reminders
  • Payment & donation processing
  • Unique sign up URLs
  • Email delivery confirmations
  • Email open & click through tracking
  • Invite scheduling
  • Data export to Excel
  • Printable sign up lists
  • Volunteer hours reporting
  • Custom questions
  • Hidden fields
  • File & photo storage
  • Customizable theme builder for sign ups
View All Features

Benefits

An unlimited number of sign up sheets can be created from a range of predesigned themes, with users able to upload custom logos and images.

Multiple dates can be added in the recurring wizard, and users can customize page formats for RSVP, dates, and non-date-specific sign ups.

Donations or payments for additional sign up items can be collected via integration with PayPal.

Email invites can be scheduled to send at a specific time or date, with users able to track email delivery, open rates, and click throughs.

Participants are automatically sent reminders by email or SMS, and built-in edit and swap tools allow for schedule changes.