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Paycom vs ADP TotalSource Comparison (2026)
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Good recommendations?
Paycom
4.4
(1.4K)5
843
4
369
3
122
2
34
1
32
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ADP TotalSource
4.2
(458)5
234
4
146
3
48
2
13
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Beti®, Paycom’s automated payroll experience, identifies errors and guides employees to fix them before submission. This results in ...
ADP TotalSource combines HR technology with dedicated HR support to help businesses manage employee administration, navigate compliance requirements and address workforce challenges with confidence.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.4
1.4K
5
4
3
2
1
843
369
122
34
32
- Value for money
- Ease of use
- Features
- Customer support
72%
would recommend this app4.2
458
5
4
3
2
1
234
146
48
13
17
- Value for money
- Ease of use
- Features
- Customer support
68%
would recommend this appPros
“Its all-in-one platform streamlines payroll, onboarding, time tracking, benefits administration, and compliance management, helping HR professionals reduce manual tasks and improve accuracy.”
HM
Hailey M.
Hr Generalist
“From recruiting and applicant tracking to onboarding, workflows, document management, reporting, and employee self-service, Paycom has helped us streamline processes and create a better experience for both our candidates and employees.”
Angie M.
Talent Acquisition Specialist
“Excellent customer support, streamlined HR and compliance workflows, automated payroll and GL reporting, and significant time savings through reduced manual processes.”
JH
Jessica H.
Business Operations Manager
Pros
“Additionally, the reporting capabilities are exceptional, offering detailed, customizable reports that help streamline decision-making and provide valuable insights into business operations.”
RZ
Rowie Z.
HR Manager
“It helps me manage all the office requirements for health care and payroll that we need.”
JK
Jeri K.
Office Manager
“The platform delivers a reliable, well-rounded HR solution with simple, dependable payroll processing and strong HR support.”
EF
Elizabeth F.
Office Operations Manager
Cons
“Even when using the Advanced Report Writers I have found multiple times that I can't get to the information needed in a report even though it can be found on a display (i.e. the docid assigned to uploaded onboarding documents for the selfie with I9 is only available in the Supervisor signature, and in most cases our Supervisor's do not acknowledge those until the first day of class and we need to review them earlier on the onboarding team, and I haven't been able to find one other place where this information can be seen even though by logic you would know one has been assigned.) While it appears that Paycom makes an attempt to keep things simple, there needs to be more of an Admin/ Developer access that can be granted that would essentially allow access to all data even backend such as the aforementioned IPs and docids if needed.”
LC
Lisa C.
Onboarding Manager
“It does not recognize 2 different pay classes at the same time for an employee, If an employee works a 12 hour shift and 24 hour shift it does not calculate correctly.”
MS
Micaela S.
Human Resiurces
“It has not been the best at this time - system is very limited regarding certain processes in Paycom (i.e. correcting pay rates when retros are completed via PAF)”
CW
Cedric W.
Payroll Manager
Cons
“This is likely because individual representatives are managing more clients than they should, leading to delays and frustration for users who need immediate assistance.”
RZ
Rowie Z.
HR Manager
“The payroll is not very user friendly and difficult to find reports; Too many emails sent that it's difficult to know when there is something to really pay attention to.”
LS
Lynn S.
Practice Administrator
“After some updates last 2 years, on Mondays it didn't work, so need to contact later on as due to time difference I cannot call for at least 5 hours”
Ronald K.
Payroll manager
- Vendor responds to reviews
- Last review24 days ago
- Vendor responds to reviews
- Last review3 months ago
Key features
- Total features180
- 360 Degree Feedback
- 360 Reviews
- 401(k) Tracking
- ACA Reporting
- AI
- AI Job Description
- AI Text Generation
- AI Text Summarization
- AI/Machine Learning
- API
- Absence & Leave Management
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Adaptive Learning
- Alerts and Notifications
- Alerts/Notifications
- Applicant Tracking
- Approval Process Control
- Approvals
- Assessments & Quizzes
- Assignment Scheduling
- Attendance Management
- Attendance Tracking
- Automated Compliance
- Automated Onboarding Workflows
- Automatic savings
- Automation
- Autonomous Task Execution
- Background Checks
- Background Screening
- Bank / Credit Card Integration
- Benefits Administration
- Benefits Administration Outsourcing
- Benefits Dashboard
- Benefits Management
- Benefits Manager
- Benefits Record Management
- Business Process Management
- Business Tool Integration
- COBRA Administration
- Calendar Management
- Candidate Evaluations
- Candidate Search
- Candidate Sourcing
- Candidate Sourcing Metrics
- Candidate Tracking
- Candidate-Facing Statuses
- Career Development
- Career Page Configuration
- Certifications
- Chatbot
- Check Printing
- Check/W-2 Delivery
- Client Portal
- Cloud
- Collaboration Tools
- Communication & Notifications
- Company Goals And OKRs
- Compensation Budgeting
- Compensation Data Management
- Compensation History
- Compensation Management
- Complex Approval Workflow
- Compliance
- Compliance Management
- Compliance Monitoring
- Compliance Training
- Content Creation
- Content Delivery
- Content Delivery and Tracking
- Content Library
- Content Management
- Continuous Feedback
- Corporate Card
- Cost Tracking
- Country-Specific
- Course Builder
- Cross-system Integration
- Customer Training
- Customizability
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard & Reporting
- Dashboards
- Dashboards & Reporting
- Data Collection
- Data Consolidation
- Data Import/Export
- Data Security
- Data quality
- Debit card
- Decision Making
- Direct Deposit
- Disability Insurance Administration
- Document Management
- Document Storage
- Earned wage access
- Ease of Creating Expense Reports
- Education
- Electronic Forms
- Electronic Signature
- Email Management
- Embedded AI / Machine Learning
- Employee Benefits Administration
- Employee Database
- Employee Development
- Employee Engagement
- Employee Handbook
- Employee Information
- Employee Information Automation
- Employee Management
- Employee Onboarding
- Employee Portal
- Employee Profiles
- Employee Reimbursement
- Employee Self Service
- Enrollment Planning
- Event Management
- Expense Management
- Expense Reimbursement
- FMLA Administration
- Feedback Management
- File Sharing
- Finance
- Financial wellness tools
- For PEO/ASO
- Forecasting
- Forms Library
- Generative AI
- Goal Management
- Goal Setting/Tracking
- Governance
- HIPAA Compliant
- HR Integrations
- HR Management
- HSA/FSA Administration
- Health Insurance Administration
- Help Desk Management
- Historical Data
- Industry Compliance
- Instructor-Led Training
- Insurance Management
- Integrations
- Integrations / APIs
- Internal Policies
- Internationalization
- Interoperability
- Interview Scheduling
- Job Description Management
- Job Posting
- Knowledge Management
- Lanuguage Options
- Learning & Development
- Learning Paths/Tracks
- Leave Tracking
- Life Insurance Administration
- Manager Portals
- Marketing Tools
- Messaging
- Mileage Tracking
- Mobile
- Mobile Access
- Mobile App
- Mobile Benefits Access
- Mobile Compatibility
- Mobile Shift Scheduling
- Mobile User Support
- Mobility
- Monitoring
- Multi-Country
- Multi-State
- Multi-step Planning
- Multilingual
- Natural Language Interaction
- Offboarding
- Offer Letter Approvals
- Offer Letter Templates
- Onboarding
- Onboarding Process Reporting
- Online Benefits Enrollment
- Organization Management
- Orientation Workflow Management
- PCI Regulation Compliant
- Pay Equity
- Payroll Entry
- Payroll Management
- Payroll Reporting
- Performance
- Performance Management
- Performance and Reliability
- Platform Search
- Policy Management
- Portal
- Posting Tools
- Pre-tax Deductions
- Predictive Analytics
- Predictive Insights
- Proactive Assistance
- Process Automation
- Project Accounting / Revenue Recognition
- Project Time Tracking
- Provider Management
- Real-Time Reporting
- Receipt Capture
- Receipt Management
- Recruitment Management
- Regulations Enforcement
- Regulatory Compliance
- Reminders
- Reporting
- Reporting & Statistics
- Reporting Capabilities
- Reporting/Analytics
- Reports and Dashboards
- Requesting Feedback
- Resume Parsing
- Retirement Plan Management
- Review Cycle Tracking
- Reward Structuring
- Role-Based Templates
- Rules
- Salary Bands
- Salary Structures
- Scalability
- Schedule Creation Tools
- Schedule Management
- Scheduling
- Search Tools
- Security
- Self Service Portal
- Self-Service
- Self-Service Capabilities
- Sick Leave Tracking
- Succession Planning
- Surveys & Feedback
- Task Management
- Tax Calculation
- Tax Compliance
- Tax Management
- Third-Party Integration
- Third-Party Integrations
- Time & Attendance
- Time Off Management
- Time Off Requests
- Time Tracking
- Timesheet Management
- Training Management
- Vacation/Leave Tracking
- W-2 Preparation
- Wage Garnishment
- Workflow Automation
- Workflow Management
- Workforce Management
- Total features99
- 360 Degree Feedback
- 360 Reviews
- 401(k) Tracking
- ACA Reporting
- AI
- AI Job Description
- AI Text Generation
- AI Text Summarization
- AI/Machine Learning
- API
- Absence & Leave Management
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Adaptive Learning
- Alerts and Notifications
- Alerts/Notifications
- Applicant Tracking
- Approval Process Control
- Approvals
- Assessments & Quizzes
- Assignment Scheduling
- Attendance Management
- Attendance Tracking
- Automated Compliance
- Automated Onboarding Workflows
- Automatic savings
- Automation
- Autonomous Task Execution
- Background Checks
- Background Screening
- Bank / Credit Card Integration
- Benefits Administration
- Benefits Administration Outsourcing
- Benefits Dashboard
- Benefits Management
- Benefits Manager
- Benefits Record Management
- Business Process Management
- Business Tool Integration
- COBRA Administration
- Calendar Management
- Candidate Evaluations
- Candidate Search
- Candidate Sourcing
- Candidate Sourcing Metrics
- Candidate Tracking
- Candidate-Facing Statuses
- Career Development
- Career Page Configuration
- Certifications
- Chatbot
- Check Printing
- Check/W-2 Delivery
- Client Portal
- Cloud
- Collaboration Tools
- Communication & Notifications
- Company Goals And OKRs
- Compensation Budgeting
- Compensation Data Management
- Compensation History
- Compensation Management
- Complex Approval Workflow
- Compliance
- Compliance Management
- Compliance Monitoring
- Compliance Training
- Content Creation
- Content Delivery
- Content Delivery and Tracking
- Content Library
- Content Management
- Continuous Feedback
- Corporate Card
- Cost Tracking
- Country-Specific
- Course Builder
- Cross-system Integration
- Customer Training
- Customizability
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard & Reporting
- Dashboards
- Dashboards & Reporting
- Data Collection
- Data Consolidation
- Data Import/Export
- Data Security
- Data quality
- Debit card
- Decision Making
- Direct Deposit
- Disability Insurance Administration
- Document Management
- Document Storage
- Earned wage access
- Ease of Creating Expense Reports
- Education
- Electronic Forms
- Electronic Signature
- Email Management
- Embedded AI / Machine Learning
- Employee Benefits Administration
- Employee Database
- Employee Development
- Employee Engagement
- Employee Handbook
- Employee Information
- Employee Information Automation
- Employee Management
- Employee Onboarding
- Employee Portal
- Employee Profiles
- Employee Reimbursement
- Employee Self Service
- Enrollment Planning
- Event Management
- Expense Management
- Expense Reimbursement
- FMLA Administration
- Feedback Management
- File Sharing
- Finance
- Financial wellness tools
- For PEO/ASO
- Forecasting
- Forms Library
- Generative AI
- Goal Management
- Goal Setting/Tracking
- Governance
- HIPAA Compliant
- HR Integrations
- HR Management
- HSA/FSA Administration
- Health Insurance Administration
- Help Desk Management
- Historical Data
- Industry Compliance
- Instructor-Led Training
- Insurance Management
- Integrations
- Integrations / APIs
- Internal Policies
- Internationalization
- Interoperability
- Interview Scheduling
- Job Description Management
- Job Posting
- Knowledge Management
- Lanuguage Options
- Learning & Development
- Learning Paths/Tracks
- Leave Tracking
- Life Insurance Administration
- Manager Portals
- Marketing Tools
- Messaging
- Mileage Tracking
- Mobile
- Mobile Access
- Mobile App
- Mobile Benefits Access
- Mobile Compatibility
- Mobile Shift Scheduling
- Mobile User Support
- Mobility
- Monitoring
- Multi-Country
- Multi-State
- Multi-step Planning
- Multilingual
- Natural Language Interaction
- Offboarding
- Offer Letter Approvals
- Offer Letter Templates
- Onboarding
- Onboarding Process Reporting
- Online Benefits Enrollment
- Organization Management
- Orientation Workflow Management
- PCI Regulation Compliant
- Pay Equity
- Payroll Entry
- Payroll Management
- Payroll Reporting
- Performance
- Performance Management
- Performance and Reliability
- Platform Search
- Policy Management
- Portal
- Posting Tools
- Pre-tax Deductions
- Predictive Analytics
- Predictive Insights
- Proactive Assistance
- Process Automation
- Project Accounting / Revenue Recognition
- Project Time Tracking
- Provider Management
- Real-Time Reporting
- Receipt Capture
- Receipt Management
- Recruitment Management
- Regulations Enforcement
- Regulatory Compliance
- Reminders
- Reporting
- Reporting & Statistics
- Reporting Capabilities
- Reporting/Analytics
- Reports and Dashboards
- Requesting Feedback
- Resume Parsing
- Retirement Plan Management
- Review Cycle Tracking
- Reward Structuring
- Role-Based Templates
- Rules
- Salary Bands
- Salary Structures
- Scalability
- Schedule Creation Tools
- Schedule Management
- Scheduling
- Search Tools
- Security
- Self Service Portal
- Self-Service
- Self-Service Capabilities
- Sick Leave Tracking
- Succession Planning
- Surveys & Feedback
- Task Management
- Tax Calculation
- Tax Compliance
- Tax Management
- Third-Party Integration
- Third-Party Integrations
- Time & Attendance
- Time Off Management
- Time Off Requests
- Time Tracking
- Timesheet Management
- Training Management
- Vacation/Leave Tracking
- W-2 Preparation
- Wage Garnishment
- Workflow Automation
- Workflow Management
- Workforce Management
Integrations
- Total integrations2
- Hotel Effectiveness
- Restaurant365
- Total integrationsN/A
- Hotel Effectiveness
- Restaurant365
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