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Paycom vs Criteria Comparison (2026)

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Paycom

Criteria

Overview

Beti®, Paycom’s automated payroll experience, identifies errors and guides employees to fix them before submission. This results in ...

Criteria’s Video Interviewing helps organizations hire faster by replacing time-consuming phone screens, reducing screening time by ...

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

1.4K

843

369

122

Value for money

Ease of use

Features

Customer support

72%

would recommend this app

4.7

232

176

Value for money

Ease of use

Features

Customer support

87%

would recommend this app

Pros

“Its all-in-one platform streamlines payroll, onboarding, time tracking, benefits administration, and compliance management, helping HR professionals reduce manual tasks and improve accuracy.”

Hailey M.

Hr Generalist

“From recruiting and applicant tracking to onboarding, workflows, document management, reporting, and employee self-service, Paycom has helped us streamline processes and create a better experience for both our candidates and employees.”

Angie M.

Talent Acquisition Specialist

“Excellent customer support, streamlined HR and compliance workflows, automated payroll and GL reporting, and significant time savings through reduced manual processes.”

Jessica H.

Business Operations Manager

Pros

“This option for our company using computer assessments, aptitude assessments and video interviews helps save us time and money while providing candidates with a safe and alternative to traditional screenings and is a win win for our hiring managers as well.”

Stephanie U.

Sr. Talent Acquisition Specialist

“Furthermore, the platform enables us to use performance scores to validate our hiring quality, providing historical data that will be invaluable for making more informed, data-driven hiring decisions in the future.”

Robert O.

Recruiting Manager

“I like that the proctoring feature has been updated to detect voice and faces, which adds an extra layer of security and helps ensure the integrity of the assessment.”

Ma. M.

Talent Advisor

Cons

“Even when using the Advanced Report Writers I have found multiple times that I can't get to the information needed in a report even though it can be found on a display (i.e. the docid assigned to uploaded onboarding documents for the selfie with I9 is only available in the Supervisor signature, and in most cases our Supervisor's do not acknowledge those until the first day of class and we need to review them earlier on the onboarding team, and I haven't been able to find one other place where this information can be seen even though by logic you would know one has been assigned.) While it appears that Paycom makes an attempt to keep things simple, there needs to be more of an Admin/ Developer access that can be granted that would essentially allow access to all data even backend such as the aforementioned IPs and docids if needed.”

Lisa C.

Onboarding Manager

“One aspect of Paycom that I found disadvantageous is its punitive fee structure, which imposes penalties on employers for minor errors, such as retroactive data adjustments or processing mistakes.”

Marquita V.

SALES MANAGER

“It does not recognize 2 different pay classes at the same time for an employee, If an employee works a 12 hour shift and 24 hour shift it does not calculate correctly.”

Micaela S.

Human Resiurces

Cons

“I also don't like that you can't send a second criteria corp link through our GH integration and instead we have to go on Criteria Corp's website to find the candidate and send it via the web browser.”

Tiffany K.

Recruiter

“The ability to upload our own custom multiple-choice questions are extremely difficult (way too many hours of my afternoon wasted) and could be spent on anything else.”

Val K.

CEO and Co-Founder

“It's been difficult getting Hiring Teams to read through the results and use the data provided and most of them feel they don't think it provides any additional information that would be necessary to make a hiring decision.”

Tiffany K.

Recruiter