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QuickBooks Desktop Payroll vs OnPay Comparison (2026)

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Good recommendations?

QuickBooks Desktop Payroll

OnPay

Overview

QuickBooks Payroll is a cloud-based payroll solution for small businesses which offers automatic payroll tax calculations, integrated time tracking, same day direct deposit, real-time data updates, tax form preparation and filing, and an online employee portal to streamline the payroll process

OnPay is an easy-to-use, cloud-based software for small and mid-sized businesses to simplify payroll, automate taxes, and manage HR backed by reliable, expert support.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

3.5

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

999

680

199

Value for money

Ease of use

Features

Customer support

75%

would recommend this app

4.8

471

421

Value for money

Ease of use

Features

Customer support

95%

would recommend this app

Pros

“I especially appreciated the simplicity and convenience of running payroll—once set up, it usually takes just a few minutes, taxes are handled automatically with the right subscription, and everything syncs smoothly with QuickBooks accounting.”

Angie S.

Partner

“We love that it deals with coming up with pay cheque amounts, removing all the taxes that need to be taken off and puts together what we owe to the government for payrolls taxes.”

Tanya D.

President

“Automation saves time and reduces the amount of manual work involved in calculating payroll and taxes. While the pricing and occasional setup or support issues can be drawbacks, overall it is a solid and user-friendly payroll solution.”

Khimson L.

IT admin

Pros

“The platform provides a safe environment for managing payroll records, tax documents, direct deposit information, and personnel files while maintaining appropriate levels of user access and privacy.”

Brenda B.

Executive Director

“Employees can easily track hours worked, monitor attendance, request paid time off, and review leave balances.”

Brenda B.

Executive Director

“he service automatically handles all federal, state, and local tax calculations and filings with an accuracy guarantee, which provides peace of mind for business owners and saves significant time.”

Cory R.

outside sales

Cons

“Hard to navigate the screens, Intuit has taken complete control over payroll, can't make adjustments when needed, Inuit sets up unneeded payroll items automatically, support is terrible and takes too long for corrections, support does not understand the payroll tax rules”

Linda M.

Senior Manager

“However, occasional issues with payroll tax calculations and customer support have prevented me from giving it a perfect score, resulting in a solid 4-star rating.”

Clara C.

Finance Manager

“The pricing structure can get expensive quickly, as monthly base fees combined with per-employee costs add up for mid-sized teams.”

Jennifer N.

Asst Payroll Clerk

Cons

“The only thing I didn’t like is that if there was anything wrong with payroll in any particular week, they completely lock you out of the account until it’s fixed.”

Aaron C.

Owner

“First years super good, but the situation with the reemployment tax that had to be made by them, and they didnt care or help us with that, so that made us change the payroll company, so bad experience overall”

Marcela O.

Owner

“Everyone is nice but this has been a frustrating process. If you have never done payroll before I would use a different company, this has been a lot.”

Kallie M.

Office Manager