OnPay Pricing, Features, Reviews & Comparison of Alternatives

Pros
OnPay is easy to use with an intuitive interface. It was a good product for a small company of just a couple people and it has continued to work for us as we approach 20 people. It is also reasonably priced and does not overwhelm users and administrators with too much complexity.

Cons
The thing we like least about OnPay is the way paid time off (PTO) accrual growth is calculated. We grow PTO accrual every year of employment up to 20 years and that requires employees to be moved into new PTO growth categories every three years. We could just choose to do our PTO differently, but we wish OnPay had the PTO growth flexibility to accommodate our preferred methods.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I run a small business and onpay is perfect for processing our payroll. Some of the features we love: 1) Easy to use interface 2) Employees enter all their own bank information, withholdings, etc. 2) Employees can log in to download their own tax forms, details of previous pay runs, etc. (I don't need to print or distribute these forms or information.) 3) Onpay takes care of all the appropriate taxes, etc. 4) Although I am on a biweekly pay cycle, I can run a payroll whenever I want. (For instance, I can make a separate holiday bonus run) 5) I can easily switch between paper checks or direct deposit if needed 6) It's easy to adjust an employees pay or add other categories of payment 7) Great customer support. Whenever I have had a question or needed assistance, I have had the answer pleasantly and quickly 8) It's a great value and you get what is promised. I don't get any emails asking me to purchase other services or upgrade or other things that I don't need. 9) The transition from our previous payroll service to Onpay was easy and seamless.

Cons
When I am out of the country, I have a hard time running payroll. I know this has to do with internet security, but I wish there was a straight-forward way to accommodate this issue.

Rating breakdown

Likelihood to recommend: 10/10

Pros
What I like the most is the employee portal option, as well as the ease of pulling payroll tax reports. It's very easy to make changes as needed to employees profiles.

Cons
What I like least is the function to pay Paid time off, or any other benefit, it's not as intuitive to use it. It took me a little while to figure it out.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Easy to Use Great Support Inexpensive Handles multiple local withholdings easily Saves me a lot of time dealing with multiple tax filings

Cons
I didn't like that there might be multiple w-2 forms for one person in some cases, but honestly it wasn't a big deal to just add them together for tax prep.

Rating breakdown

Likelihood to recommend: 10/10

Pros
This software is one of the easiest to setup and use. All taxes are handled for me. W-2's are created and mailed. Simple, simple simple. The best part about OnPay is that I don't need to do any paperwork. I just enter the hours and print the checks.

Cons
The only con I have is in setting up a new employee. It forces me to use the federal minimum wage if the person is an hourly employee. Because our employees receive tips, we pay less than the minimum wage. That forces me to create another payment option and to make sure I don't accidentally use the default.

Rating breakdown

Likelihood to recommend: 10/10