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OnPay Pricing, Features, Reviews and Alternatives
OnPay product overview
What is OnPay ?
OnPay’s payroll and HR save business owners over 15 hours a month, and frees them up to focus on the bottom line. "It's an easy, quick, mobile-friendly system that doesn't require a steep learning curve," according to Entrepreneur, and it was also PCMag’s Editors’ Choice.
Key benefits of using OnPay
Typical customers
Platforms supported
Support options
Training options
OnPay pricing information
Value for money
4.9
/5
429
Starting from
40
Per month
Flat Rate
Pricing options
Value for money contenders
OnPay features
Functionality
4.7
/5
429
Total features
61
4 categories
Most valued features by users
Functionality contenders
OnPay users reviews
Overall Rating
4.8
/5
429
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.68/10
386
31
2
1
9
Overall rating contenders
David I.
Founder
Accounting, 1-10 employees
Review source
Transcript
Speaker 1: Hi, my name is David. I'm the founder of a bookkeeping business. I give OnPay five out of...
Marsha M.
Executive Director
Nonprofit Organization Management, 1-10 employees
Review source
Transcript
Marsha: Hi, my name is Marsha. I'm an executive director, and I give OnPay four stars. For more reviews,...
Kevin L.
Construction, 1-10 employees
Used weekly for 2+ years
Review source
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OnPay has worked seamlessly for us. I would highly recommend.
Very easy to setup and use for a small business. If you need help, support is great to deal with.
Integrations with quick books are good, but lack some of the features you get with payroll through quickbooks.
Mike G.
Hospital & Health Care, 11-50 employees
Used weekly for 1-2 years
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I have really enjoyed using this software. It is our companies third payroll software vendor and as long as they continue to operate the way they do it will be our last.
The fact that you can modify employee information, add/subtract new employees, and make changes all while right in the middle of running a payroll. It is also very valuable that they allow you to run as many payroll instances as you need. For instance if you have an employee that forgot to add to their time sheet you can go back and generate another payroll for that one employee with no additional charges.
Some of the elements of the software are not intuitive and it is very difficult at times to deal with tax related issues through the software. Customer service is usually really helpful and most questions can be answered through chat.
Austin A.
Hospital & Health Care, 11-50 employees
Used daily for 1-2 years
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Leaving end of year to quickbooks even though more expensive. The failure on tax reporting alone is reason to go elsewhere
Easy to use and automatically syncs with Guideline, our 401k.
They keep messing up taxes. Twice in 6 months they failed to calculate taxes which ended up with my accountant having to deal with IRS. Worst part, it took 2 months to get response from support as they are too busy.
We're sorry to hear your feedback, Austin, and we'd love to see if there's anything else we can do to help. Someone from our team will be reaching out shortly (if they haven't already). Or feel free to call 877-328-6505 to reach a member of our support team who can assist you.
Kenton V.
Semiconductors, 11-50 employees
Used weekly for 2+ years
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We have had a good experience with OnPay. There are very few issues or errors and, when there are issues, the OnPay team has solved them in an expedient manner. Over the years we have realized significant cost savings due to the ease of use of OnPay. General business or managerial staff can easily run the system instead of paying a service or hiring a payroll professional to manage payroll for larger groups.
OnPay is easy to use with an intuitive interface. It was a good product for a small company of just a couple people and it has continued to work for us as we approach 20 people. It is also reasonably priced and does not overwhelm users and administrators with too much complexity.
The thing we like least about OnPay is the way paid time off (PTO) accrual growth is calculated. We grow PTO accrual every year of employment up to 20 years and that requires employees to be moved into new PTO growth categories every three years. We could just choose to do our PTO differently, but we wish OnPay had the PTO growth flexibility to accommodate our preferred methods.
Amy L.
Nonprofit Organization Management, 1-10 employees
Used weekly for 1-2 years
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Overall, it's been very positive. They have what our organization needs at a good price, and are easy to use.
I chose OnPay because they offered an easy-to-use QSEHRA designation, which our previous provider SurePayroll did not. I am tremendously pleased with OnPay. The page layouts are clear, reasonably intuitive and very easy to set up, and they keep introducing smart upgrades which make tools even easier to find. They also have excellent customer service, by chat, phone, or email.
It could be clearer to set up PTO/vacation/sick policies. I also don't know why I can't delete double notifications when employees get paid.
OnPay FAQs
OnPay has the following pricing plans:
Starting from: $40.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of OnPay ?
Q. What other apps does OnPay integrate with?
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