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OnPay  Logo

Award-winning payroll and HR that move businesses forward

Last updated: October 2024

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OnPay - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is OnPay ?

OnPay’s payroll and HR save business owners over 15 hours a month, and frees them up to focus on the bottom line. "It's an easy, quick, mobile-friendly system that doesn't require a steep learning curve," according to Entrepreneur, and it was also PCMag’s Editors’ Choice.

• Run payroll in minutes

• Automate all the taxes

• Let employees do more themselves

• Simplify your HR processes

• And offer top-notch benefits in any state

Starting at just $40 plus $6 per person each month for everything OnPay does — easily the best value among premium payroll providers. The monthly fee includes best-in-class integrations with QuickBooks, Xero, and top time-tracking software, as well as all quarterly and year-end tax filings, and time-saving HR tools. OnPay’s team will even help you get set up by adding prior wages and employee information for you. You can add on integrated benefits, a 401(k) plan, or pay-as-you-go workers' comp.

Benefits of using OnPay

  • OnPay automates payroll tax filing and payments, with accuracy guaranteed.

  • Self onboarding and a self-service portal enable employees to enter and edit their own personal details, as well as access paystub information.

  • OnPay’s mobile-optimized design allows businesses to access payroll features anywhere, from any device.

  • Businesses can manage benefits and HR in one place with OnPay’s health insurance, 401(k) retirement and workers’ comp options, plus integrations with top back office software.

  • Businesses can streamline HR processes with document storage and leave accruals functionality, plus an HR library complete with employee handbook templates, performance plans and annual reviews.
  • Starting from

    40

    Per month

    start trial
    view pricing plans
    book a demo

    OnPay 's key features

    GetApp's analysis of 41 verified user reviews collected between July 2021 and April 2024 identified OnPay's most critical features and how it performs according to users.

    Features

    4.7

    /5

    441

    Ease of use

    4.7

    /5

    441

    Payroll Management

    Reviewers appreciate OnPay's Payroll Management capabilities. They report significant time savings and the ability to manage payroll efficiently. Users highlight the ease of data entry, employee self-service access, and the ability to control various payroll aspects. They find the system user-friendly and customizable to their needs. Reviewers also mention the helpful customer service and the convenience of tracking payroll information anytime. They say OnPay simplifies payroll processes without needing an accountant. Of the 20 OnPay users who gave detailed accounts of their use of Payroll Management, 100% rated this feature as important or highly important.


    Tax Compliance

    Reviewers indicate OnPay's Tax Compliance capabilities are valuable for staying up-to-date with tax laws and ensuring timely filings. They appreciate the software's ability to handle state and federal tax issues, reducing stress and liability. Users report that OnPay resolves non-compliance issues quickly and provides accurate tax calculations. They find the customer service knowledgeable and responsive. Reviewers also mention the ease of registration and management, and the peace of mind knowing taxes are paid on time. Of the 19 OnPay users who gave detailed accounts of their use of Tax Compliance, 100% rated this feature as important or highly important.


    Direct Deposit

    Users report that OnPay's Direct Deposit feature is convenient and reliable. They appreciate the ease of setting up direct deposits and the consistency of timely payments. Reviewers highlight the convenience for employees, who can manage their information through the employee login. They find it saves time and eliminates the need for paper checks. Users mention that direct deposit works seamlessly and has not caused any issues, making payroll processing more efficient. Of the 19 OnPay users who gave detailed accounts of their use of Direct Deposit, 100% rated this feature as important or highly important.


    W-2 Preparation

    Reviewers appreciate OnPay's W-2 Preparation capabilities. They highlight the convenience of having W-2 forms prepared, stored, and available all year. Users report that OnPay initiates the process early, ensuring nothing is overlooked. They find it easy to print or email W-2s, saving time and offering peace of mind. Reviewers mention the reliability and accuracy of the process, and the option to self-print without additional charges. They say it simplifies compliance with legal requirements. Of the 18 OnPay users who gave detailed accounts of their use of W-2 Preparation, 94% rated this feature as important or highly important.


    All OnPay features

    Payroll Outsourcing
    Access Controls/Permissions
    Employee Onboarding
    Employee Management
    Compliance Tracking
    Payroll Reporting
    Reporting/Analytics
    Onboarding
    Employee Profiles
    Self Service Portal
    Compliance Management
    Employee Database
    Electronic Forms
    Employee Portal
    Time Off Management
    Orientation Workflow Management
    Document Management
    Archiving & Retention
    Benefits Management
    Vacation/Leave Tracking
    Learning & Development
    Customizable Reports
    Multi-State
    HR Management
    Training Management
    Wage Garnishment
    401(k) Tracking
    Employee Handbook
    Check Printing
    Time Off Requests
    Reporting & Statistics
    Reminders
    Real-Time Reporting
    Role-Based Permissions
    Policy Management
    Sick Leave Tracking
    Web-based Deployment
    Workflow Management
    Task Management
    Third-Party Integrations
    Activity Dashboard
    Activity Tracking
    Alerts/Notifications
    Approval Process Control
    Audit Management
    Benefits Dashboard
    Collaboration Tools
    Configurable Workflow
    Customizable Templates
    Data Visualization
    Document Storage
    Electronic Signature
    Employee Self Service
    For Accountants
    For Cloud
    For Small Businesses
    Leave Tracking
    Online Benefits Enrollment

    OnPay awards

    OnPay alternatives

    OnPay  logo
    4.8
    (441)
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    Per month

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    4.5
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    Starting from

    15

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    OnPay pricing

    Pricing options
    Free plan
    Subscription
    Free trial
    Pricing range
    start trial
    view pricing plans

    Value for money

    4.9

    /5

    441

    Starting from

    40

    Per month

    Flat Rate

    OnPay support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support
    FAQs/Forum

    Training options

    Live Online
    Videos
    Webinars
    Documentation

    OnPay reviews

    Overall rating

    4.8

    /5

    441

    Positive reviews

    97

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.65/10
    Rating distribution

    5

    4

    3

    2

    1

    395

    33

    3

    1

    9

    Pros
    As a foreign company moving into the US market I'm glad we chose OnPay. They have been great at making everything smooth from helping us get set up with payroll to benefits for our employees.
    User-friendly, excellent customer support, super easy on a small budget and I am 100% comfortable in leaving everything in their capable hands. Simply click a button on payday and it's done.
    Alway friendly staff that is eager to help answer any questions and get us to a resolution. Software is simple and packed with features.
    Cons
    Sometimes new employees miss the part about setting up direct payment into their accounts. It must not be obvious, because about 1 out of 3 will miss it.
    Also, there was a problem with payroll being processed twice within two minutes from each other. There should have been a pop up stating you already processed a payroll.
    I hate paperwork and don't have a big enough operation to justify hiring a book keeper.

    OnPay FAQs

    Q. What type of pricing plans does OnPay offer?

    OnPay has the following pricing plans:
    Starting from: $40.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of OnPay ?

    OnPay has the following typical customers:
    Freelancers, Mid Size Business, Non Profit, Small Business


    Q. What languages does OnPay support?

    OnPay supports the following languages:
    Spanish, English


    Q. Does OnPay offer an API?

    No, OnPay does not have an API available.


    Q. What other apps does OnPay integrate with?

    OnPay integrates with the following applications:
    Humanity, Deputy, QuickBooks Online Advanced, QuickBooks Time, When I Work, QuickBooks Online, Xero


    Q. What level of support does OnPay offer?

    OnPay offers the following support options:
    Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum

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