OnPay Pricing, Features, Reviews & Comparison of Alternatives

OnPay

Simple online payroll services for growing businesses.

4.88/5 (162 reviews)

OnPay overview

OnPay offers comprehensive online payroll software for growing businesses. Available in 50 states, it allows employers to run payroll from anywhere, pay employees by direct deposit, debit cards or printed checks, and automate all their tax filings and payments. OnPay even offers a tax accuracy guarantee.

All of OnPay's services are included for a flat monthly fee of $36 plus $4 per employee. Its fee includes unlimited pay runs (and any cancellations), payments to W-2 employees, 1099 contractors, and tipped workers, and extends to payroll for organizations like nonprofits, clergy, and agricultural businesses. The fee also includes all tax filings, unlimited phone support from certified payroll professionals, and some some HR functionality.

For example, OnPay includes an employee portal where employees can self onboard, update their information, and pull their own pay stubs. Business owners can store HR documents (like employment contracts and performance notes), and track PTO, vacation, and sick days at no extra cost. And when an employer wants to offer more robust benefits, OnPay is a licensed health insurance broker in all 50 states, plus it offers 401(k) and workers' comp plans through seamless integrations. OnPay also integrates with popular back office software like Xero, QuickBooks, time tracking software, and more.

Pricing

Starting from
$36/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English, Spanish
OnPay screenshot: Enter hours, tips, reimbursements, and bonuses into the OnPay systemCartecay Bikes - OnPay Customer StoryOnPay screenshot: Schedule pay runs at any time, make corrections, and even cancel a pay runOnPay screenshot: Review run totalsOnPay screenshot: Generate payroll reports to analyze payroll dataOnPay screenshot: Add a pay schedule, worksite or employee OnPay screenshot: Gain insight into employee data with data visualization OnPay screenshot: Add notes and attach files to employee accounts

OnPay reviews

Value for money
Features
Ease of use
Customer support
  4.9
  4.7
  4.8
  4.9
Kenton Veeder

Easy to use and great value

Used weekly for 2+ years
Reviewed 2019-11-27
Review Source: Capterra

We have had a good experience with OnPay. There are very few issues or errors and, when there are issues, the OnPay team has solved them in an expedient manner. Over the years we have realized significant cost savings due to the ease of use of OnPay. General business or managerial staff can easily run the system instead of paying a service or hiring a payroll professional to manage payroll for larger groups.

Pros
OnPay is easy to use with an intuitive interface. It was a good product for a small company of just a couple people and it has continued to work for us as we approach 20 people. It is also reasonably priced and does not overwhelm users and administrators with too much complexity.

Cons
The thing we like least about OnPay is the way paid time off (PTO) accrual growth is calculated. We grow PTO accrual every year of employment up to 20 years and that requires employees to be moved into new PTO growth categories every three years. We could just choose to do our PTO differently, but we wish OnPay had the PTO growth flexibility to accommodate our preferred methods.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Miriam Banarer

Great (probably the best) online payroll service

Used weekly for 2+ years
Reviewed 2018-12-06
Review Source: Capterra

I really love this online payroll service. After a lot of research of a variety of payroll options, we moved from Paychex to OnPay a couple of years ago and it was absolutely the right move. I can't speak for large companies, but for small and medium sized companies I do believe this is the best, most reliable and most economical service available.

Pros
I run a small business and onpay is perfect for processing our payroll. Some of the features we love: 1) Easy to use interface 2) Employees enter all their own bank information, withholdings, etc. 2) Employees can log in to download their own tax forms, details of previous pay runs, etc. (I don't need to print or distribute these forms or information.) 3) Onpay takes care of all the appropriate taxes, etc. 4) Although I am on a biweekly pay cycle, I can run a payroll whenever I want. (For instance, I can make a separate holiday bonus run) 5) I can easily switch between paper checks or direct deposit if needed 6) It's easy to adjust an employees pay or add other categories of payment 7) Great customer support. Whenever I have had a question or needed assistance, I have had the answer pleasantly and quickly 8) It's a great value and you get what is promised. I don't get any emails asking me to purchase other services or upgrade or other things that I don't need. 9) The transition from our previous payroll service to Onpay was easy and seamless.

Cons
When I am out of the country, I have a hard time running payroll. I know this has to do with internet security, but I wish there was a straight-forward way to accommodate this issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Raquel Akens

Payroll Is Now A Breeze

Used weekly for 1-2 years
Reviewed 2019-09-24
Review Source: Capterra

OnPay has made doing payroll enjoyable. They are quick to answer questions or concerns. They do the filings for multiple states for the same price. They will even do the year end reports like W-2s and W-3s. The ease of use is exceptional.

Pros
What I like the most is the employee portal option, as well as the ease of pulling payroll tax reports. It's very easy to make changes as needed to employees profiles.

Cons
What I like least is the function to pay Paid time off, or any other benefit, it's not as intuitive to use it. It took me a little while to figure it out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

You should be using this payroll service!

Used weekly for 2+ years
Reviewed 2019-07-22
Review Source: Capterra

I have an employee with two local city withholdings and a school district withholding that I thought I was going to have to manually withhold for---turns out that a few minutes with online chat support is all it took to get Onpay to handle it.

Pros
Easy to Use Great Support Inexpensive Handles multiple local withholdings easily Saves me a lot of time dealing with multiple tax filings

Cons
I didn't like that there might be multiple w-2 forms for one person in some cases, but honestly it wasn't a big deal to just add them together for tax prep.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Steve Hatch

Simple Payroll

Used weekly for 1-2 years
Reviewed 2019-11-30
Review Source: Capterra

When I was starting up on OnPay, I had a couple of questions. I used their customer service and received instant help. They've been very easy to work with.

Pros
This software is one of the easiest to setup and use. All taxes are handled for me. W-2's are created and mailed. Simple, simple simple. The best part about OnPay is that I don't need to do any paperwork. I just enter the hours and print the checks.

Cons
The only con I have is in setting up a new employee. It forces me to use the federal minimum wage if the person is an hourly employee. Because our employees receive tips, we pay less than the minimum wage. That forces me to create another payment option and to make sure I don't accidentally use the default.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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OnPay pricing

Starting from
$36/month
Pricing options
Free trial
Subscription
View Pricing Plans

First month free, then $36 + $4 per employee each month.

OnPay features

Accounting Integration
Compliance Management
Customizable Reporting
Third Party Integration

API (222 other apps)
Accounting Management (150 other apps)
Activity Dashboard (170 other apps)
Audit Trail (105 other apps)
Automatic Notifications (136 other apps)
Billing & Invoicing (150 other apps)
Data Import/Export (144 other apps)
Electronic Payments (136 other apps)
Expense Tracking (137 other apps)
Financial Analysis (106 other apps)
Invoice Management (198 other apps)
Invoice Processing (126 other apps)
Multi-Currency (131 other apps)
Real Time Data (131 other apps)
Reporting & Statistics (188 other apps)
Workflow Management (118 other apps)

Additional information for OnPay

Key features of OnPay

  • Data encryption
  • Employee paystub access
  • Workers compensation insurance
  • 1099 preparation
  • Advanced payroll features
  • Automatic new hire reportings
  • 256bit SSL encryption & bank level security
  • Unlimited pay runs
  • Custom formatting
  • Performance plans
  • Annual reviews
  • Xero, Quickbooks, and top back office software integrations
  • Compliance management
  • Customizable reporting
  • Data visualization
  • Document storage
  • Employee database
  • Employee record management
  • Employee self service
  • Basic HR management and free employment document templates
  • Payroll management
  • QuickBooks integration
  • Search functionality
  • SSL security
  • Summary reports
  • Employee handbook templates
  • Third party integration
  • Contractor management for 1099 workers
  • Overtime tracking
  • Health insurance management, licensed in 50 states
  • Chat support from certified payroll professionals
  • Time clock integration
  • Self-enrollment
  • Retirement plan management
  • Vacation tracking
  • Overtime calculation
  • Sick leave tracking
  • Multiple pay rates
  • Document management
  • Self service portal
  • Commenting and notes in the each employees' document vault
  • Free employee and prior wages migration for new clients
  • Policy management
  • Employee self onboarding
  • 401k tracking
View All Features

Benefits

OnPay automates payroll tax filing and payments, with accuracy guaranteed.

Self onboarding and a self-service portal enable employees to enter and edit their own personal details, as well as access paystub information.

OnPay’s mobile-optimized design allows businesses to access payroll features anywhere, from any device.

Businesses can manage benefits and HR in one place with OnPay’s health insurance, 401(k) retirement and workers’ comp options, plus integrations with top back office software.

Businesses can streamline HR processes with document storage and leave accruals functionality, plus an HR library complete with employee handbook templates, performance plans and annual reviews.