RUN Powered by ADP vs Viventium Software

Deel

Rippling

Paylocity

Deel is the only global-first people platform that enables companies to hire, pay, manage, and develop talent in 150+ countries without compliance headaches or third-party dependencies. Deel supports 40,000 customers and 1.5 million workers through a single, scalable global system.

Rippling is a cloud-based workforce management system that helps businesses manage operations across HR, finance, and IT.

One unified platform for HR, Finance, and IT. Connect people, processes, and data. Automate tasks and drive business growth. 

Additionally, customer support response times can vary during peak periods, and resolving more technical issues may take longer than expected.

Owner

That convenience makes a big difference, especially for small business owners. And honestly, the customer support is a major plus. When something comes up, it’s easy to get help from someone who actually knows what they’re doing and can walk you through it without wasting time.

An intuitive interface makes paying your people easy and fast. In addition, AI-enabled tech streamlines your payroll and HR tasks, and flags time-consuming payroll mistakes before they happen. 

401(k) Tracking

Access Controls/Permissions

Accounting

Accounting Integration

Applicant Tracking

Benchmarking

Benefits Management

Check Printing

Compensation Management

Compensation Plan Modeling

Compliance Management

Customizable Reports

Dashboard

Direct Deposit

Employee Database

Employee Management

Employee Onboarding

Employee Portal

Employee Profiles

Employee Self Service

For Accountants

For Small Businesses

HR Management

Learning & Development

Leave Tracking

Market Data Analysis

Mobile Access

Mobile App

Multi-Location

Multi-State

Offboarding

Onboarding

Overtime Calculation

Payroll Management

Payroll Reporting

Performance Management

Recruitment Management

Reminders

Reporting/Analytics

Reporting & Statistics

Role-Based Permissions

Self Service Portal

Sick Leave Tracking

Tax Compliance

Tax Filing

Team Management

Time & Attendance

Time Off Management

Time Off Requests

Timesheet Management

Time Tracking

Training Management

Vacation/Leave Tracking

W-2 Preparation

Wage Garnishment

Web-based Deployment

Reviews for RUN Powered by ADP come from a wide variety of industries, including construction (11% of reviewers), accounting (5%), and health, wellness and fitness (5%). The most frequent use case for RUN Powered by ADP cited by reviewers is payroll (86% of reviewers).

Users and use cases

Some users say RUN Powered by ADP offers solid value for money, especially for small to mid-sized businesses, and they appreciate occasional discounts. Some reviewers report concerns about pricing transparency, unexpected fees, and frequent price increases.

Value for money

RUN Powered by ADP is a payroll tool offering key features such as direct deposit, payroll management, W-2 preparation, tax compliance, and payroll reporting, among others.

RUN Powered by ADP

Web-based

iPhone

Android

Windows

Chromebook

iPad

Paychex Flex

Gusto

SurePayroll

QuickBooks Payroll

Paycor

Square Payroll

Paycom

BambooHR

Auris

Asure

TriNet HR Plus

Basic

Communication and notification overload

president

they Dont comunicate with customers, the have a sales team that wont reply to emails or take for ever to reach back about key problems or issues, i was a customer for adp in the roll, platform and was changing to run from adp, all of sudden my account was terminated with no explanation what so ever, for a whole week i was trying to reach support to see where my account was, they never gave me answers nothing, that is was in implementation, reach out to that department and they said it was terminated because i didnt run payroll!!

57% of reviewers feel negative about email notifications and communication, citing frequent, sometimes irrelevant marketing emails and sales calls as a major frustration. Reviewers indicate that support and sales teams can be slow to respond to emails, with some experiencing delayed or unanswered queries. They say automated notifications are often excessive or not customizable, leading to unnecessary alerts. Users also mention difficulty reaching consistent contacts, lack of proactive updates about account changes, and challenges in getting timely responses to important issues, which impacts their overall satisfaction with communication.

Long waits and sales calls

President

then you find your 401 kk plan did not get the change either . Because no one talks to each other at Adp and the follow threw is poor . If you make a change in one department you have to call and recheck over and over .

46% of reviewers feel negative about phone support, highlighting long wait times and difficulty reaching knowledgeable representatives. Reviewers say support often involves being transferred between departments, with inconsistent follow-through and a lack of dedicated contacts. They report frequent, unwanted sales calls and find it challenging to get quick resolutions for urgent issues. Users mention that callbacks are unreliable, and communication barriers sometimes arise with support staff. Many feel that resolving problems by phone is inefficient and wish for more direct, effective support options.

Recurring technical and usability problems

53% of reviewers feel negative about bugs and issues, reporting recurring technical glitches, slow loading times, and occasional system errors. Reviewers indicate that integration problems with other ADP products and confusing navigation can disrupt workflows. They say troubleshooting is often time-consuming, with some experiencing lag, error messages, or unreliable mobile app performance. Users also mention frustration with having to repeatedly explain issues to different support representatives and note that fixes for recurring problems can be slow, impacting their ability to resolve tasks efficiently.

High and confusing costs

37% of reviewers feel negative about pricing, describing the platform as more expensive than competitors, especially for small businesses or those needing only basic features. Reviewers indicate that add-ons and separate fees for additional services can quickly increase the total cost. They say the pricing structure is sometimes unclear, with unexpected charges and frequent upselling attempts. Users mention that the value for money is questionable when considering the cost relative to the features provided, and some express frustration with annual price increases and the need to pay for features they rarely use.

Smooth onboarding experience

Office Manager

Director of Finance and Administration

84% of reviewers feel positive about the setup process, stating that onboarding is straightforward and well-supported by helpful representatives. Reviewers appreciate being guided step-by-step through account creation and configuration, making what could be a complex transition feel manageable. They say the platform is easy to set up for different company needs, including multi-state operations and new staff additions. Users find that once initial setup is complete, ongoing use is seamless and efficient. Many highlight that support during onboarding helps ensure they are set up for long-term success.

Efficient resource management

AP AR HR

It has saved a lot of time and mistakes being able to track everything in one place.

It saves time, reduces errors, and gives peace of mind knowing payroll is handled correctly.

86% of reviewers feel positive about time and cost savings, highlighting that the platform automates payroll, HR, and compliance tasks, reducing manual work and errors. Reviewers indicate that features like employee self-service, direct deposit, and integrated tools help keep everything organized in one place. They say the system saves significant hours each pay period, allowing them to focus on core business activities. Many users note that the reduction in administrative workload leads to fewer mistakes and improved peace of mind, with some mentioning that the platform also helps manage cash flow and overall business expenses.

Flexible remote accessibility

The mobile app for the business allows me access on the go which is needed more often than one would think.

87% of reviewers feel positive about mobile and remote access, emphasizing the convenience of managing payroll and HR tasks from any device. Reviewers appreciate being able to access the platform via smartphones, tablets, or computers, which is especially valuable for those working remotely or on the go. They say the mobile app is responsive and allows them to check timecards, request time off, and retrieve documents anytime. Users find that remote access reduces the need to be in the office and streamlines processes, making it easier to stay productive regardless of location.

Intuitive and organized layout

Executive Director, CFO

The way the site is laid out makes it very easy to find what you're looking for. If you're not 100% sure what it is that you need but you have an idea you can even type a keyword into the search and all of the options associated with that word will pop up and trust me, you'll answer will be there!

88% of reviewers feel positive about the user interface, describing it as clean, well-organized, and easy to navigate. Reviewers indicate that the homepage provides quick access to essential features, and the search functionality helps them find information efficiently. They say the interface supports both new and experienced users, with helpful guides and demo videos available. Users appreciate the modern look and the logical structure, which makes onboarding new team members easier. Some mention that the interface allows for efficient handling of HR and payroll tasks, contributing to a positive overall experience.

Streamlined daily operations

My reps are responsive and the system is easy to navigate. When I need to know where a report is, I just pop right in and poof there it is!

owner

The platform is extremely user-friendly, well-organized, and easy to navigate, even for those who may not be highly technical.

93% of reviewers feel positive about the ease of use, noting that the platform simplifies complex payroll and HR tasks with intuitive navigation and clear layouts. Reviewers appreciate that even non-technical users can quickly learn the system, reducing the need for extensive training. They say features like straightforward report access, automated calculations, and helpful search tools make daily operations smoother. Some users highlight that making changes or adding information is simple, and customer support is readily available if questions arise. Many find that the user-friendly design allows them to focus more on their business and less on administrative burdens.

Compensation Manager

It offers useful reports for payroll and HR data, and employees can easily access their pay statements, tax forms, and personal information through self‑service.

The convenience of running payroll or checking paystubs from a phone also the ability to automate tax filings and direct deposits saves a lot of manual entry time.

General Manager and Owner

The primary reason we switched over to RUN by ADP was for compliance purposes. When payroll runs being able to easily track sick time, vacation time, worker's comp, and retirement with a few clicks has saved our company hours of work each week at a great price.

Tax Advisor

It streamlines payroll, tax filings, and compliance in one place, making it easy to manage payroll accurately while saving time and reducing stress for both employers and employees.

In terms of value for money, it provides solid functionality and dependable service for small to mid‑sized businesses, making the cost reasonable when compared to the accuracy, compliance support, and convenience it delivers.

Manager

I have had pleasant interactions from the beginning with ADP representatives. When we were initially getting it set up, the woman who essentially trained me was above and beyond my expectations for kindness, and knowledgeability. Since then, ADP has been there at 3am on a Thursday when I forgot to run payroll to help make sure my employees still get paid by Friday, they've provided compliance trainings and posters for my employees to make sure we're operating within state mandates and requirements, and they have allowed me to streamline my payroll processes and make them more efficient with the convince of generating specific and recurring reports.

The platform also does a good job handling payroll calculations, tax withholdings, and filing, which reduces administrative burden and gives peace of mind when things are being handled correctly.

Administrative Assistant

We believe it saves us hours and hours of time by generating payroll, educating us on new laws and trends, producing needed reports for tax purposes and other government programs that the cost is well worth it.  

We have 5 hourly employees, some with different pay rates, and the technology allows for a quick payroll entry every 2 weeks.

Agency Director

It simplifies tax calculations, direct deposits, and quarterly/annual filings, which helps reduce errors and saves time.

The payroll management process for my clients is user-friendly, the implementation procedures are outstanding, and the pricing structures are notably flexible. When clients or we, as partners, require customer service, the response is consistently prompt and effective.

Tax filings and compliance feel much less stressful because the system walks you through what needs to be done. Although I had a small issue at the beginning with direct deposits being sent as paper checks, customer support handled it quickly and professionally. Since then, everything has run smoothly and reliably.

I have everything in one place- payroll, training, time and attendance, pay as you go WC insurance, tax filings, onboarding and off boarding.

The only Con about using the platform is the bank processing is delayed on holidays so you have to process payroll before your normal processing dates.

Controller

We had to add another state to ADP and I was not able to do it on my own I had to reach out and wait for someone to set it up for me. If we hire an employee from another state, I'd like to be able to add our company information myself.

The way they can make their paystubs and W-2's electronic, while also viewing their weekly payroll information all from their phone is a game changer.

Medical Billing Specialist

The cost adds up fast when you select add on service, and the payroll pay periods are generally wonky and require multiple step resolution, as opposed to being able to change it on the home page.

Accountant

Too many login portals, employees, administrators, and accountants, and I found my login in employee sections rather than the accountant section, can't tell which one the use, and poor guiding in that area.

Owner VP

Tasks like running payroll, managing employee data, and accessing reports are streamlined, saving time for both administrators and employees.

Managing Principal

RUN Powered by ADP delivers the structure, functionality, and support I need with confidence. While my previous provider was adequate, the overall functionality, scalability, and personalized support ADP offers clearly distinguish it from competitors. Since making the switch, I have already recommended ADP to a colleague in my industry and fully expect to continue doing so.

Finance and Administrative Manager

One aspect that could be improved in RUN Powered by ADP is the navigation menu on the left side of the screen. While it’s helpful that the platform offers so many features and tools, the number of options in the menu can sometimes feel overwhelming.

In general, it’s a solid payroll solution that supports compliance, organization, and smooth payroll management for busy administrative teams.

HR COORDINATOR

It simplifies payroll processing, tax filings, and employee management, making HR tasks faster and more accurate.

Executive Director

It is hard to have my staff underneath me access it as it shows payroll numbers and if it was able to protect that information to log in to put in payroll would be great too.

HR Manager

They inform me of any payroll deduction changes, (like Paid Leave) or tax changes that may be coming in the future right away so I can be prepared and, if necessary, notify my employees.

It offers useful tools for small businesses and provides a straightforward way to manage payroll and reporting in one system.

It’s particularly strong in compliance, accuracy, and peace of mind for small businesses. While it may not be the most modern or flexible platform on the market, it remains a solid choice for organizations that prioritize reliability over customization and advanced features.

Employees were able to access their pay stubs and tax documents without confusion, and administrative tasks that used to take hours became much faster.

CEO and physical therapist

They’ve helped me after hours many times with a wide range of tasks from inputting one time overrides to sorting out FICA repayments to staff on work visa.

I especially appreciate the automation features and employee self-service access for pay stubs and tax documents. While there are occasional limitations with reporting customization and sometimes longer customer service wait times, the system overall is dependable and easy to use once you’re familiar with it.

RUN does not allow this and merges hours together if there is less than 5 hours between any clock in and clock out. As I grow, I am not sure I can continue using RUN as this particular issue is becoming very time consuming to manage.

Overall, RUN supported operational consistency, scalability, and compliance, allowing our team to focus more on project execution and financial oversight rather than payroll administration.

Knowing I have professionals to answer questions about Human Resources and payroll allows me to focus on the parts of my business that generate revenue.

Human Resources Manager

RUN Powered by ADP offers strong value for money, particularly for small to mid-sized organizations that need reliable payroll processing with built-in tax compliance.

How easy is to process payroll, that adp will file taxes in my behalf, Its intuitive interface and seamless payroll integration saved time and reduced errors.

Some features and resources can be difficult to find, especially for users without full HR permissions, and certain tools (like handbook customization or compliance-related content) could be clearer and easier to understand.

Secretary Treasurer

We needed to streamline our payroll, and this proved to be the best way to stay compliant while ensuring accurate deductions and record-keeping.

Reliable payroll processing and easy access to reports and employee information. How intuitive the platform is, even for small business owners without an HR background.

For users who only need the core payroll functions, the long list of menu items can make it a little harder to quickly find the most commonly used sections.

You can simply input your employees time and it calculates everything for you even time for overtime options and vacation.

The different logins for all the ADP and the checkup calls I received are rather bugging for a busy contractor that already receives too many calls.

Co-founder

This could have not only got me in a lot of trouble for doing it out of compliance initially, (which was the only way your system allowed) - it certainly resulted in a lot of extra overhead costs for ADP to need to correct the situation on the back-end - and my time as well.

Owner and CEO

I like that our financial planner can easily access the retirement funds and can help us manage that portion of our employee benefits package.

One draw back to using ADP pertains to 401K. They charge higher maintenance fees than other payroll companies and also require you to have multiple logins (1 for company account, 1 for personal account, and one for 401K account.

ADP is a great payroll platform and has kept my payroll processing simple and efficient, so I do not have to spend a lot of time processing payroll for my employees.

Chief Operating Officer

The system is reliable, and it is helpful having payroll processing, tax filings, and employee records all in one place.

Mobile Detailer

RUN Powered by ADP is a dependable, time-saving payroll solution that makes running payroll simple and stress-free.

ADP team help me out sort issue it’s my taxes  I mess up and that reason as small business I decided having ADP where all deadlines meet if need any help the team goes above and beyond .

Overall, ADP has streamlined our back-office operations and allowed us to focus more on growing and managing our business rather than getting caught up in administrative tasks.

Overall, the platform runs reliably with minimal bugs or issues and provides a dependable way to manage payroll for a small business.

Reviewers indicate RUN Powered by ADP’s Payroll Management aspect is automated, user-friendly, and accurate, streamlining wage calculations, deductions, and tax handling. Users report payroll processing is quick, with easy access to employee records and reports. They find RUN Powered by ADP integrates with tools like ClockShark, supports flexible scheduling, and simplifies onboarding. Users say payroll adjustments and error alerts are straightforward, and they appreciate the ability to manage payroll remotely with RUN Powered by ADP. Of the 125 RUN Powered by ADP users who gave detailed accounts of their use of Payroll Management, 98% rated this feature as important or highly important.

RUN Powered by ADP vs Viventium Software Comparison (2026)

RUN Powered by ADP

Viventium Software

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives