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MicrOpay Logo

MicrOpay

A powerful payroll solution for Australian & NZ businesses.

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MicrOpay Pricing, Features, Reviews and Alternatives

MicrOpay product overview

What is MicrOpay?

In 2021 MicrOpay joined The Access Group, with extended capabilities including HR, LMS and Recognition integrated as one HRIS solution.

Key benefits of using MicrOpay

- End-to-end STP & SuperStream enabled so you can report directly to the ATO through MicrOpay.

- Constantly being updated to maintain compliance with the latest legislation and regulation, so you can rest easy.

- Access your payroll data anytime with our secure online payroll solution. Data is backed up daily to help keep your business going in unforeseen circumstances.

- Provides powerful visual insights that drive better business decisions.

- Locally based support and training so you'll always be looked after.

- APIs to connect you to other key business applications like HR, WFM & ERP.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
FAQs/Forum
Email/Help Desk
Phone Support

Training options

Live Online
In Person
Documentation
Webinars
Videos

MicrOpay pricing information

Value for money

4.3

/5

35

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

MicrOpay features

Functionality

4.3

/5

35

Total features

20

1 categories

Most valued features by users

Activity Dashboard
Self Service Portal
Employee Database
Customizable Reports
Data Import/Export
Employee Management
Compliance Management
Benefits Management

Functionality contenders

MicrOpay users reviews

Overall Rating

4.6

/5

35

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.23/10
Rating distribution

5

4

3

2

1

23

10

2

0

0

Pros
I love the easy access for obtaining multiple reports and I love the ESS system and am pleased we can now have more than 1 user on Micropay at the same time.
Fantastic reporting for cost centres and financial team, great system to use for payroll professionals looking to be able to perform complex tasks.
Micropay is an efficient and time saving payroll system easy to use. Great features that are available and easy to find on system tree.
Cons
No provision for employee history to be stored.
Long service leave calculations are not done accurately by Micropay which involves a lot of manual work by payroll team. That it is not a date based system and we cannot make retrospective changes.
Once the initial product was setup we found it difficult to lower users and database costs when required.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Keeping pace of payroll with Micropay...way to go

Reviewed a year ago

We have been able to fulfill our compliance reporting/payroll/self service portal needs. All staff members have been able to assist in training/support with professionalism and patience for silly questions too! Highly recommend.

Pros

We needed to upgrade our payroll system especially regarding needs for reporting and access for employee portal. Our sister company had used Micropay so that was a practical reference point. Implementation was ably assisted by Micropay. Their support service is fantastic for both the self service portal and ongoing payroll issues. Knowledgebase provides resources online and their is a dial in service available as well. All bases covered with patience too! We have been able to customise some of our entries and take advantage of training (pre Covid).

Cons

Can't say that anything has not been supported. We receive updates regularly. Have used STP for a few years as well.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great payroll option for payroll professionals

Reviewed a year ago

Fantastic reporting for cost centres and financial team, great system to use for payroll professionals looking to be able to perform complex tasks.

Pros

Love the ability to process multiple pay types with separate advices for an employee per pay run, IQ reports are great plus the option to customise, ability to customise and export the employee grid is fantastic for a lot our statistical reporting, support team always very helpful.

Cons

Historical leave balance reporting, have resolved this with our own method.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Customer Support /Limitation of Leave Entitlements

Reviewed a year ago

I feel that your customer support consultants could be more patient in helping with my queries. They can be sometimes abrupt and get frustrated with me when explaining how some functions work. Some consultants are happy to just send me a link (which sometimes does not explain what I actually require to do my job)on how to make changes to the system or how some functions work.

Pros

It is a very user friendly payroll software system

Cons

Our current HR platform called ENTO does not integrate with Micropay as this would be a major milestone to be achieved. Leave entitlements are limited to only Annual leave, sick leave and long service leave. How the leave is accrued on certain leave reasons. As our business is changing sometimes Micropay does not cater for these changes.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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BCR review

Reviewed a year ago

having the system for 15 + years speaks for itself as it balances the costs vs benefits

Pros

Like the easy to use features including multi employee timesheets which is quite a useful feature for my company, then the reporting and exports to other softwares especially the enquiry reporting that provides all information required to be filtered

Cons

takes time to learn the full potential of the system

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Staff are very helpful

Reviewed a year ago

As mentioned, staff are the main attributes of this company followed by the software as this is kept up to date in legislation and information alike, that is great and makes my job a lot easier

Pros

The integration of the data and easy steps Access have to great staff who are always there to help

Cons

As with all data integration the parameters need to be checked but mostly for our part it was a check/ audit on all parameters and change

MicrOpay FAQs and common questions

Q. What type of pricing plans does MicrOpay offer?

MicrOpay has the following pricing plans:
Pricing model: Subscription


Q. Who are the typical users of MicrOpay?

MicrOpay has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. Does MicrOpay support mobile devices?

MicrOpay supports the following devices:
Android, iPad, iPhone


Q. Does MicrOpay offer an API?

Yes, MicrOpay has an API available for use.


Q. What level of support does MicrOpay offer?

MicrOpay offers the following support options:
Chat, Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support

Common MicrOpay comparisons

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