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ShiftMatch Logo

Cloud-based workforce management solution

Table of Contents

ShiftMatch - 2026 Pricing, Features, Reviews & Alternatives

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ShiftMatch overview

What is ShiftMatch?

ShiftMatch is a cloud-based workforce management solution that provides businesses with the tools to manage and respond to employee schedules directly. The mobile-responsive platform lets users handle shift adjustments and immediate communications.

ShiftMatch can handle the requirements of different locations and shifts. It adapts to every single employee, ensuring personalized workforce management. It also offers real-time reporting, workload and governance tracking, auto-allocation tools, communication channels via Smartphone Apps or SMS, and a suite of industry-standard APIs to allow other third-party systems to connect, such as rostering, time & attendance, payroll data warehousing, or staffing agency allocation systems.

Key benefits of using ShiftMatch

• Optimized Operations: ShiftMatch matches vacant shifts with qualified workers, eliminating manual phone calls and spreadsheets. This efficiency leads to reduced operational interruptions and ensures optimal workforce utilization.

• Precision Skill Matching: Through ShiftMatch, shifts are filled by individuals with appropriate qualifications and skills. This precision enhances service quality and operational consistency, ensuring the right people for the right tasks.

• User-Centric Interface: ShiftMatch offers a real-time accessible interface with options for two-way texts, mobile apps, and online interactions. This flexibility ensures user satisfaction and efficient communication.

• Detailed Reporting: Beyond filling shifts, ShiftMatch guarantees higher staff retention and provides in-depth reporting. This data-rich insight is invaluable for organizational planning and continuous improvement.

• Internal Relief Management: ShiftMatch nurtures a strong internal relief pool, minimizing overtime needs and enhancing workforce cohesion. This approach boosts recruitment processes and staff retention, ensuring operational continuity.

• Collaboration with External Agencies: The platform ensures smooth workflows with external staffing agencies, upholding transparency and maintaining workforce governance. Even with outsourcing, the right job-person matches are prioritized.

• SaaS Offering: As a SaaS solution, ShiftMatch automates routine tasks and minimizes IT resource needs. With regular updates and partnerships with leading tech providers, it stands out as a cutting-edge workforce management tool.

• Flexible Pricing Model: ShiftMatch operates on a pay-as-you-go model devoid of hidden costs or long-term commitments. Its pricing ensures scalability and flexibility for all organizational sizes.

Starting price


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ShiftMatch’s user interface

Ease of use rating:

ShiftMatch reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

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ShiftMatch's features

Activity dashboard
API
Attendance management
Automated scheduling
Calendar management
Compliance management
Compliance tracking
Customizable reports
Data import/export
Document storage
Employee database
Employee management
Employee scheduling
Labor forecasting
Real-Time data
Real-Time notifications
Real-Time reporting
Self service portal
Skills tracking
Third-Party integrations
Timesheet management
Variable workforce
Workflow management

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ShiftMatch support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
FAQs/Forum
Phone Support

Training options

Videos
Documentation
Webinars
Live Online
In Person

ShiftMatch FAQs

Q. Who are the typical users of ShiftMatch?

ShiftMatch has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does ShiftMatch support?

ShiftMatch supports the following languages:
English


Q. Does ShiftMatch support mobile devices?

ShiftMatch supports the following devices:
Android, iPhone


Q. Does ShiftMatch offer an API?

Yes, ShiftMatch has an API available for use.


Q. What level of support does ShiftMatch offer?

ShiftMatch offers the following support options:
Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support

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