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Skilljar Customer Education vs Thought Industries Comparison (2026)

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Thought Industries logo

Thought Industries

Overview

Skilljar is the leading external LMS to drive product adoption, increase net retention, and lower the cost to support customers and partners.

Guide your customers to success with engaging online learning, recommended content, and moment of need training. \With the Thought Industries platform, you can build, deliver, and measure training programs throughout the customer lifecycle in one end-to-end suite – from onboarding to advocacy.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

30000

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

35

5

4

3

2

1

24

9

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.6

80

5

4

3

2

1

51

24

4

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
76%
would recommend this app

Pros

“Customers are able to self-pace through certifications and training without taking time away from our support teams. And internally, new employees are able to guide themselves through the learning journey.”
LS

Lauren S.

Sr. CS Enablement Specialist

“It also offers a solution for registering and organizing all of your live training.”
DL

David L.

Customer Education Program Manager

“Additionally we’ve experienced situations where the first instinct is to cast the blame on alternative source rather than considering or sharing what could be tested to eliminate the possibility of it being a 3rd party integration.”
Verified reviewer profile picture

Jonathan S.

Manager of Training, Knowledge and Enablement

Pros

“They also feature an incredibly comprehensive suite of tools and services to support customer success, with updates and improvements being made regularly.”
YJ

Yashovardhan J.

Researcher

“We love that we can customize our different sites- not only the theme, but also the site navigation and widgets available for each site. ”
MG

Michelle G.

Manager, Marketing & Communications

“We also had multiple websites for each of our B2B clients that wanted administrative access to oversee learner completions.”
AB

Ashley B.

Operations Coordinator, Program Manager

Cons

Not enoughreviews yet

Cons

“Also, pricing is high and often custom, which can be a barrier for smaller structures.”
Verified reviewer profile picture

MrElonElon u.

Consultant

“I would say the main drawback to Thought Industries is the customization options.”
YJ

Yashovardhan J.

Researcher

“The only thing holding us back is the inability to require a course and track who has not yet started a course(s).”
MG

Michelle G.

Manager, Marketing & Communications

  • Vendor responds to reviews
  • Last review3 years ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features43
  • AI Copilot
  • API
  • Academic/Education
  • Access Controls/Permissions
  • Account Alerts
  • Account Management
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Alerts/Notifications
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Audio/Video Recording
  • Blended Learning
  • Built-in Course Authoring
  • Built-in LMS
  • CRM
  • Catalog Management
  • Certificates
  • Certification & Licensing
  • Certification Tracking
  • Churn Management
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Content Creation
  • Content Library
  • Content Management
  • Content Sharing
  • Corporate/Business
  • Course Authoring
  • Course Library
  • Course Management
  • Course Publishing
  • Course Tracking
  • Customer Engagement
  • Customer Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Discussions/Forums
  • Document Management
  • Drag & Drop
  • Employee Training
  • Engagement Tracking
  • Feedback Management
  • Full Text Search
  • Gamification
  • Generative AI
  • Gradebook
  • Instructor-Led Courses
  • Interactive Content
  • Interactive Learning
  • Knowledge Base Management
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Live Chat
  • Media Import
  • Media Management
  • Microlearning
  • Mobile Learning
  • Modeling & Simulation
  • Monitoring
  • Multi-Language
  • Multi-User Collaboration
  • Onboarding
  • Personalization and Recommendation
  • Progress Reports
  • Progress Tracking
  • Quizzes
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Recommendations
  • Reminders
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Role-Based Permissions
  • SCORM Compliance
  • Self Service Portal
  • Self-Service Content Curation
  • Self-paced Learning
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Social Learning
  • Social Media Integration
  • Storyboarding
  • Student Portal
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Learning
  • Task Management
  • Template Management
  • Tests/Assessments
  • Third Party Course Library
  • Third-Party Integration
  • Third-Party Integrations
  • Training Administration
  • Training Companies
  • Training Management
  • Usage Tracking/Analytics
  • User Management
  • User Onboarding
  • Video Conferencing
  • Video Management
  • Video Streaming
  • Video Support
  • Virtual Classroom
  • Widgets
  • Win/Loss Analysis
  • eCommerce Management
  • eLearning Companies
  • Total features120
  • AI Copilot
  • API
  • Academic/Education
  • Access Controls/Permissions
  • Account Alerts
  • Account Management
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Alerts/Notifications
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Audio/Video Recording
  • Blended Learning
  • Built-in Course Authoring
  • Built-in LMS
  • CRM
  • Catalog Management
  • Certificates
  • Certification & Licensing
  • Certification Tracking
  • Churn Management
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Content Creation
  • Content Library
  • Content Management
  • Content Sharing
  • Corporate/Business
  • Course Authoring
  • Course Library
  • Course Management
  • Course Publishing
  • Course Tracking
  • Customer Engagement
  • Customer Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Decision Support
  • Discussions/Forums
  • Document Management
  • Drag & Drop
  • Employee Training
  • Engagement Tracking
  • Feedback Management
  • Full Text Search
  • Gamification
  • Generative AI
  • Gradebook
  • Instructor-Led Courses
  • Interactive Content
  • Interactive Learning
  • Knowledge Base Management
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Live Chat
  • Media Import
  • Media Management
  • Microlearning
  • Mobile Learning
  • Modeling & Simulation
  • Monitoring
  • Multi-Language
  • Multi-User Collaboration
  • Onboarding
  • Personalization and Recommendation
  • Progress Reports
  • Progress Tracking
  • Quizzes
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Recommendations
  • Reminders
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Role-Based Permissions
  • SCORM Compliance
  • Self Service Portal
  • Self-Service Content Curation
  • Self-paced Learning
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Social Learning
  • Social Media Integration
  • Storyboarding
  • Student Portal
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Learning
  • Task Management
  • Template Management
  • Tests/Assessments
  • Third Party Course Library
  • Third-Party Integration
  • Third-Party Integrations
  • Training Administration
  • Training Companies
  • Training Management
  • Usage Tracking/Analytics
  • User Management
  • User Onboarding
  • Video Conferencing
  • Video Management
  • Video Streaming
  • Video Support
  • Virtual Classroom
  • Widgets
  • Win/Loss Analysis
  • eCommerce Management
  • eLearning Companies

Integrations

  • Total integrations21
  • Adobe Connect
  • Bongo
  • Dropbox
  • Gainsight CS
  • Gainsight PX
  • GoTo Training
  • GoTo Webinar
  • Google Ads
  • Google Analytics 360
  • Higher Logic Thrive
  • HubSpot Content Hub
  • HubSpot Marketing Hub
  • Influitive
  • Kaltura
  • LinkedIn for Business
  • Localize
  • Marketo Engage
  • Meta for Business
  • Microsoft Teams
  • Oracle Eloqua Marketing Automation
  • PayPal Payments
  • Qualtrics Market Research
  • SCORM Cloud
  • SCORM Dispatch
  • Salesforce Platform
  • Salesforce Sales Cloud
  • ScormHero
  • Scormify
  • Scormium
  • SearchUnify
  • SegmentOS
  • Stripe Payments
  • SurveyMonkey
  • Synthesia
  • Totango
  • Twilio Segment
  • Twitter/X
  • Vidyard
  • Vimeo
  • Webex Suite
  • Wistia
  • Zapier
  • Zendesk Suite
  • Zoom Workplace
  • scormPROXY
  • Total integrations30
  • Adobe Connect
  • Bongo
  • Dropbox
  • Gainsight CS
  • Gainsight PX
  • GoTo Training
  • GoTo Webinar
  • Google Ads
  • Google Analytics 360
  • Higher Logic Thrive
  • HubSpot Content Hub
  • HubSpot Marketing Hub
  • Influitive
  • Kaltura
  • LinkedIn for Business
  • Localize
  • Marketo Engage
  • Meta for Business
  • Microsoft Teams
  • Oracle Eloqua Marketing Automation
  • PayPal Payments
  • Qualtrics Market Research
  • SCORM Cloud
  • SCORM Dispatch
  • Salesforce Platform
  • Salesforce Sales Cloud
  • ScormHero
  • Scormify
  • Scormium
  • SearchUnify
  • SegmentOS
  • Stripe Payments
  • SurveyMonkey
  • Synthesia
  • Totango
  • Twilio Segment
  • Twitter/X
  • Vidyard
  • Vimeo
  • Webex Suite
  • Wistia
  • Zapier
  • Zendesk Suite
  • Zoom Workplace
  • scormPROXY