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JazzHR vs Trakstar Hire Comparison

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Overview

Category Leaders

JazzHR is on a mission to make recruiting and hiring easy, effective, and scalable. JazzHR replaces out dated hiring processes...

Recruiterbox has been designed to include your entire team in the hiring process. Hiring managers and interviewers can directly...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

39

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

437

5

4

3

2

1

225

169

29

10

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.6

186

5

4

3

2

1

131

46

7

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

I love how easy it is to receive support if we have a question and the fact that they are constantly improving on the product.
Their customer support is top notch and the system is obviously usable and you can do what you need to do. It’s a “good” system, not a great system.
The analytics to see where the applicants come from is great at determining which job board is worth the price. Overall it is a great tool.

Pros

The ability to set up proactive communication with the candidates has ensured a seamless alignment with candidates which has improved our connect and engagement significantly.
The backend support (Customer support) is very responsive, the backend developer resolve issue very actively and they are doing great and making this ATS more efficient.
Bulk upload feature is a blessing as the tool can parse PDFs and populate profiles automatically. We love the integration capabilities and it was a breeze to add the job listings to our website.

Cons

The UI can be confusing and understanding how the process should be paired with JazzHR was a bit more tedious.
Confusing when setting up automatic responses.
The UI feels a bit underdeveloped. Our team has struggled to leverage it's reporting tools and dashboard view.

Cons

I was hired on to provide recruiting backup, and when I covered for our recruiter one holiday last fall, I was shocked and horrified at the chaos of trying to manage everything via email.
Of course, NO ONE will CALL me even after reading this review - I bet you 10,000 emails they won't even bother. You have been warned - do not buy this ATS.
The review process is a bit confusing. There is a quick review which is apparently different than a regular review.
  • Vendor responds to reviews
  • Last review19 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features68
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Alerts/Notifications
  • Applicant Tracking
  • Application Management
  • Approval Process Control
  • Assessment Management
  • Background Screening
  • Billing & Invoicing
  • Boolean Search
  • CRM
  • Calendar Management
  • Calendar Sync
  • Candidate Management
  • Candidate Profiles
  • Candidate Tracking
  • Careers Page
  • Collaboration Tools
  • Communication Management
  • Compensation Management
  • Compliance Tracking
  • Configurable Workflow
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Storage
  • Email Management
  • Email Templates
  • Employee Database
  • Employee Profiles
  • Employer Accounts
  • Full Text Search
  • HR Management
  • Internal Chat Integration
  • Internal HR
  • Interview Management
  • Interview Scheduling
  • Job Application Management
  • Job Management
  • Job Posting
  • Job Requisition
  • Jobs Board
  • Mobile Access
  • Onboarding
  • Payroll Management
  • Pipeline Management
  • Progress Tracking
  • Real Time Reporting
  • Recruiting Firms
  • Recruitment Management
  • Reference Checking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Database
  • Resume Parsing
  • Resume Posting
  • Resume Search
  • Resume Storage
  • Role-Based Permissions
  • Self Service Portal
  • Social Media Integration
  • Succession Planning
  • Tagging
  • Talent Acquisition
  • Task Management
  • Third Party Integrations
  • Workflow Management
  • Total features48
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Alerts/Notifications
  • Applicant Tracking
  • Application Management
  • Approval Process Control
  • Assessment Management
  • Background Screening
  • Billing & Invoicing
  • Boolean Search
  • CRM
  • Calendar Management
  • Calendar Sync
  • Candidate Management
  • Candidate Profiles
  • Candidate Tracking
  • Careers Page
  • Collaboration Tools
  • Communication Management
  • Compensation Management
  • Compliance Tracking
  • Configurable Workflow
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Storage
  • Email Management
  • Email Templates
  • Employee Database
  • Employee Profiles
  • Employer Accounts
  • Full Text Search
  • HR Management
  • Internal Chat Integration
  • Internal HR
  • Interview Management
  • Interview Scheduling
  • Job Application Management
  • Job Management
  • Job Posting
  • Job Requisition
  • Jobs Board
  • Mobile Access
  • Onboarding
  • Payroll Management
  • Pipeline Management
  • Progress Tracking
  • Real Time Reporting
  • Recruiting Firms
  • Recruitment Management
  • Reference Checking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Database
  • Resume Parsing
  • Resume Posting
  • Resume Search
  • Resume Storage
  • Role-Based Permissions
  • Self Service Portal
  • Social Media Integration
  • Succession Planning
  • Tagging
  • Talent Acquisition
  • Task Management
  • Third Party Integrations
  • Workflow Management

Integrations

  • Total integrations55
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter
  • Workday HCM
  • Xero
  • Zapier
  • Total integrations22
  • ADP Workforce Now
  • BambooHR
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn for Business
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • SAP SuccessFactors HXM Suite
  • Slack
  • Twitter
  • Workday HCM
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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JazzHR logo

JazzHR

It's the best!

Reviewed 10 years ago

We couldn't hire effectively without The Resumator. It's great.

Pros

The Resumator rocks for three reasons: it makes it easy for non-technical folks to maintain our jobs page, gets us listed on job site aggregators like Indeed, and it streamlines our hiring process from candidate application to a hiring decision.

Cons

No cons I can think of.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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JazzHR

JazzHR Review

Reviewed 3 years ago

JazzHR is such an easy piece of software, if you're a big call centre constantly recruiting then this is the software for you

Pros

Really simplistic set up and even easier to use piece of software. We found that we were able to work so much quicker during the hiring process and significantly improve the experience for any would be applicants

Cons

Not really any cons of this, we don't hire often so wasn't really something we'd used past the free trial

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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JazzHR

Happy Customer! Much improved based upon feedback. No unresolved major issues or complaints.

Reviewed 3 years ago

JazzHR has come a long way. Now that they've been taking client feedback and suggestions very seriously, I can't complain. New features and improvements are popping up every week. The annoying user experience issues that I have dealt with previously are near completely gone and this ATS makes my job a lot easier. Their development team has done a great job and they've done much better testing to prevent unexpected bugs. Recruiting with JazzHR is highly automated and enjoyable.

Pros

JazzHR is easy to use and allows customized automation, enabling us to hire a massive number of candidates efficiently.

Cons

Canned application questions wording still can't be edited per client company.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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JazzHR

Jazz is the first ATS I have used and it has been a great experience so far!

Reviewed 5 years ago
Pros

I enjoy the ability to use questionnaires to screen candidates. Also the emails in the system save me a ton of time!

Cons

I wish there was a workflow for the start of every position to track when and who requests a new hire.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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JazzHR

Software architecture is deeply flawed, still overall pretty user friendly & effective at good $

Reviewed 4 years ago

It has helped us effectively hire record number of new employees. It keeps us well organized and does what an ATS is supposed to do relatively well.

Pros

The price is good for a mediocre ATS that does the basics well at keeping candidates and jobs organized. The email templates are fully functional. Candidate profiles are pretty well organized, except across jobs. Job cloning and posting process is pretty smooth. It operates fast and rarely has technical issues. They have made some improvements based upon our suggestions, but it took a long time and was like pulling teeth to see any progress.

Cons

Candidate notes/comments/discussion cannot be seen across different jobs or even instances of jobs. Customer and candidate support costs extra to interact via phone, otherwise only internet form submission is required to resolve issues. Overpromised and underdelivered features, functionality, and continuous development speed. Not very customizable. Poorly designed. New and updated features are poorly beta-tested before release and not well thought out from a user perspective. Changes to Workflow templates, stages, and disposition reasons cannot easily be cloned across all of them at once, meaning you need to edit many different templates individually. Task automation features exist, but are poorly designed sometimes.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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JazzHR

JazzHR is amazing. Excellent support and the improvements every year continues to impress me!

Reviewed 4 years ago
Pros

EVERYTHING! The best part was the integration with LinkedIn. I have all of my users fully trained and we use JazzHR to the best of our abilities. It allows me to streamline the recruiting and hiring process.

Cons

I wish I was able to hire my employees and have this software link to my payroll system. This way the full life cycle of the candidate to employee is housed in one spot.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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JazzHR

So easy!

Reviewed 6 years ago

JazzHR is awesome. I hire 50+ candidates every month and JazzHR makes it so easy and is so user-friendly. It's very easy to keep myself organized through JazzHR.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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JazzHR

Jazz is my Hero!

Reviewed 5 years ago

Jazz is uber-user friendly - for the client and the candidate. So many reporting capabilities. Even better support staff. Could NOT hire 700 people last year with any other ATS!

Pros

Super easy to use! Fantastic support team!

Cons

Sometimes there is a lag between screen, especially when scheduling interviews.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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JazzHR

Hire the right candidates using this software!

Reviewed 4 years ago
Pros

This software helps recruiting firm and agency to select and hire the right and qualified candidates to opened position. It provides complete reports to assess and compare applicants based on records. From job posting to hiring, this is a complete process.

Cons

Compare the right plans prior to your subscription, make sure to select accurate plan based on your requirement.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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JazzHR

Easy & simple to use!

Reviewed 5 years ago

Amazing customer service. I cannot express how easy this system is to use. I wish I had this 2 years ago!

Pros

It is so simple to set up and get started. It saves time with the various organizational tools such auto-reply emails, job-specific questionnaires, and ease of integration to our website. The application process is simple for the applicants to complete - no logins or passwords to remember. The site has a responsive layout which makes it mobile-friendly (more than 85% of our applicants apply via a mobile device).

Cons

To use for onboarding with e-forms, it takes a little more set-up time in creating the e-forms. It would be nice to have available common new hire documents already set up as e-forms (i.e. W4 tax forms, I-9, etc.). When the forms are set up, the new hire will need to complete duplicate information on the forms instead of it being auto-filled (name, address, etc.). However, once the forms are set up, they're there and can be saved and used for all new hires.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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JazzHR

Oklahoma Department of Human Services - JazzHR Review

Reviewed 3 years ago

We were having prior problems not getting enough applicants, time to hire was absurdly long (sometimes months) and both problems have been solved. We have good applicants and in some cases, it takes less than two weeks to fill a vacancy.

Pros

The ease of use, ability to automate, ease of access (no weird accounts or software downloads) and the ability to have a good pool of applicants within days.

Cons

The functionality is a little limited for a large organization, however, I think it's up to us to adapt to the software instead of expecting the other way around.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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JazzHR

Great recruiting software

Reviewed 2 years ago

I think JazzHR is a great recruiting tool. I just wish I had more training from my HR team in order to learn the ins and outs of this tools. I will definitely reuse it should we need to hire additional team members.

Pros

I recently used JazzHR to recruit a new team member for my own team. JazzHR was very easy to use and navigate. I was able to select my top candidates and view their resumes directly on JazzHR.

Cons

Not sure if this is a JazzHR issue but none of my candidates submitted a cover letter. My HR team set up the job posting and I was only in charged on the recruitment and viewing candidates on JazzHR so maybe it is a settings that we forgot to check. Other than that, I think it is a great tool!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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JazzHR

JAZZ is user friendly and allows you to capture all information regarding the applicant easily.

Reviewed 4 years ago

Ease of tracking applicants from application to hire, bulk action features saves time when sending out correspondence; set up and customizing the system to meet your company's needs was easy to do. JAZZ is always taking customer feedback and improving the system based on that feedback.

Pros

Ease of use, ability to capture all information under the applicant, ability to discuss applicant with hiring manager by tagging them in the conversation are some of the pros with this software. Visually, it shows you at a glance where the candidate is at in the pipeline. Setting up your templates and workflow to customize your company's needs was easy to do. The bulk action feature is also a plus when sending out correspondence to applicants. Customer support is always helpful.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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JazzHR

Jazz has been very flexible to our frequently fluctuating positions and job markets.

Reviewed 4 years ago
Pros

-Customer Services is fantastic. I have not had a negative experience with any of their reps (over phone, email, chat, voicemail follow up, etc.). They hire great people who are doing a marvelous job. -The ability to edit the functionality of the system to what we need is perfect for our fast moving and growing company's hiring needs. -Very good pricing.

Cons

-Some functionality still needs to be worked on to allow for better reporting, edit ability of workflows, changes to interview structures/questions, etc..

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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JazzHR

Helping our team hire great talent

Reviewed 6 years ago

Jazz has played a key role in helping our team hire great talent. We particularly like to simple opt-in ability to list the job on multiple sites all with the click of a button. The branded pages helps us keep our career page up-to-date and in line with the roles for which we are hiring.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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JazzHR

Helped reduce costs and time for recruiting.

Reviewed 10 years ago

Working in a fast-paced, ever-fluctuating digital environment, we have little time for proper talent sourcing management. Since we started using The Resumator each resume is getting a thorough review and timely follow-up. Scheduling candidates for interviews using the tool is a snap. With The Resumator's social recruiting tools, we re able to share jobs with the right circles. We re able to hire more quickly and with less cost by handling recruiting in-house, thanks to The Resumator.

Pros

The system essentially replaced recruiters for us. It also provides a very fluid, easy to use management console that enables us to completely manage our HR process within the system.

Cons

I would eventually like to see it connect with more recruitment sites.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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JazzHR

JazzHR Software proves an integral tool in identifying and acquiring new talent

Reviewed 3 years ago

Our company work requires applicants with specific skill sets in working with Cryptographic technologies to include Block chain ledgers and control platforms. As a result it can be difficult to find and qualify competitive applicants. Since we began using Jazz HR , we have found a new and useful tool in our discovery process. Over just a few months our hire retention rates have increased and our time cycles to train are greatly reduced. Finally, the quality of talent is improving as a direct result of using this software. We are excited to continue its use and happy to recommend it to human resource departments for companies small to moderate size.

Pros

The highly configurable tools in this software allow for in an depth discovery and qualification for potential applicants. Such tools include question and answer templates . Answers then can be analyzed and even rated for accuracy. This application can also assist in logistics such as in helping to scheduling meetings for review during a hiring process. There is a companion application for mobile devices which allow for seamless communication from fellow workers to share their reflections and ideas on a potential hire. There are as well options to leverage social networking sites to discover potential new talent as well.

Cons

The only real negative we can highlight would be in the area of support for the product itself. If your team works late hours as we do , they can be difficult to reach. This is a minor inconvenience largely out weighed by the many benefits of this HR software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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JazzHR

So easy to use! Best value for your money. Hands down.

Reviewed 5 years ago

I hire for basically the same job (or a few jobs) at 23 campuses across the U.S. A lot of ATS companies will charge you per location and even per user which obviously doesn't work for us. Jazz charges a flat fee per month with unlimited users, locations (called departments), jobs, and postings on free job boards. It's an incredible value for the money you pay. I'm still discovering new features and better ways to build my workflow and improve my screening process each time I log in.

Pros

I looked at a lot of different ATS options, and this one knocked everyone else out of the park. For the money you pay, it is definitely the best value. I love the many integration options. Instead of using my calendar, Asana, email, our application site, and spreadsheets for tracking candidates and reporting, Jazz allows me to have every part of my hiring and on boarding system in one place. The knock out questions and questionnaires have increased my ability to screen candidates as well, saving me the time I would have spent interviewing unqualified candidates. It's also very easy to set up and use. Customer service is on point, and they patiently walked me through the set up process and are quick to answer any questions that come up. I'm very happy with the decision I made.

Cons

So far so good. I really can't think of anything that I don't like about it. I would love to see them add an automated reference check to the system, but that's not super common with ATS anyway. They seem to be constantly improving the system and adding features. I imagine it won't be long before they add this.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

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JazzHR

JAZZ review and ratings

Reviewed 6 years ago

Jazz formerly known as The Resumator is easy, no frills and their customer service is responsive in a timely manner. Jazz does it all in handling job postings, applicant status, resume management, eSignature, etc. For the cost you can not go wrong for what you need. Other systems are very costly in price and we find with Jazz it gives us everything we need to do job postings, review candidates, hire and keep track of resumes to build up our pipeline. I still like the name The Resumator oppose to Jazz.

Pros

Almost everything it has to offer and more. Use of templates, automatic emails to candidates, managing who can view resumes, track and search.

Cons

Loading and downloading can take sometime but it may be the website.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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JazzHR

Not the best for small companies

Reviewed 3 months ago

Initially great. Automatic renewal is the only option allowed. They claim to have sent a reminder email but if they truly did it went to junk or spam. Then when the draft came out and I tried to cancel, I could not talk to a live person. Anyone I talked to "wasn't in that department and would forward my info to the correct department." Which got me an email but just reminded me that cancellation took a 30 day notice and no refunds would be given. Maybe this platform is good for big companies that constantly have jobs to post. But as a small company with only one opening to post, it was a costly error to use this platform as I ended up paying 2 years of membership fees to post one job and didn't even hire anyone from this platform.

Pros

Creating my job was easy and it posted multiple places at once.

Cons

Candidates weren't any more likely to actually show for interviews than those who had applied via Facebook.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

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JazzHR

An Incredible Time Saver

Reviewed 6 years ago

Our company has been using the Jazz ATS since around April of this year and the amount of time it has saved is unbelievable. We went from listing job ads manually on multiple websites to having Jazz list them for us and maintain the tracking of views and traffic. Before we would need to sift through hundreds of emails and then opening each attachment to view the resumes, call the applicant, bring them...

Pros