TrackSmart TimeClock Features

TrackSmart TimeClock

Cloud based employee time clock software for small business

4.29/5 (218 reviews)

TrackSmart TimeClock Feature Summary

  • Employee scheduling
  • Salaried employee tracking
  • Create work schedules
  • Labor cost tracking
  • Labor cost calculator
  • Schedule and payroll reporting
  • Time-off and vacation requests
  • Track labor costs against labor budget
  • Employee hour reports for any time period
  • Create payroll reports
  • Shift swapping
  • Employee dashboard
  • Upcoming shifts
  • In-app messages
  • Labor law compliance
  • Autoscheduler tool
  • View schedules by day, week, month or employee
  • Create and save regular schedules
  • Set up break rules
  • Approve or deny swap requests
  • Employee time clock in/out
  • Mobile and tablet app
  • Email & text (SMS) messaging
  • Dashboard for team communication
  • Manager time approval and override
  • View employees clocked in
  • Labor law compliant break rules
  • Approved hours & time record data

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Third Party Integration (160 other apps)
Time & Attendance Tracking (144 other apps)
Time Off Requests (133 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


11 reviews

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Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

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TrackSmart TimeClock Feature Reviews

25 reviewers had the following to say about TrackSmart TimeClock's features:

Don Williams

Perfect for a small company

2016-12-02

Track Smart helps us manage important work week scheduling, manage hours of employees, coordinate time off communication, keep a record of important HR dates, and many other issues that tend to get lost in the shuffle.

Pros

Ease of use, attractive interface, reporting, calendars for seeing time off

Cons

Wish it would automatically plug in vacation hours.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Cara Cerullo

Perfect for tracking time off!

2016-12-02

We have been using TrackSmart for more than 3 years now and love it for tracking time off. The self-service options are great - employees can log in and easily request vacation, etc. and the requests don't get lost amongst all the other email that I receive.

Pros

Ease of time tracking - multiple time off banks - self-service functions - reports!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering TrackSmart TimeClock

Would like to be able to review Notes sent to employees when their time off requests was declined!

Source: Capterra
Helpful?   Yes   No
Read more
Kim Miller

Very Helpful

2016-12-02

I've found track smart to be very helpful in small business to track vacation and sick paid time off. At this point, I can't imagine not using it.

Pros

Tracking paid time off

Cons

The reports. 1 report that shows each employee name, what dates they have taken off, how many they have left which is run by the hire date would be helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10

Recommendations to others considering TrackSmart TimeClock

Only the report suggestion

Source: Capterra
Helpful?   Yes   No
Read more
Katie Krueger

Easy to use business software

2016-12-02

Easy to use and track employee information and vacation/PTO time.

Pros

Easy to use and track time off. Easy to print reports.

Cons

It can be a bit slow to respond at times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10

Recommendations to others considering TrackSmart TimeClock

I just wish I didn't get the lagging and sometimes slow response time.

Source: Capterra
Helpful?   Yes   No
Read more
Angela White

Still adjusting

2016-12-02

Thus far track smart has been helpful still adjusting up the system, but I think it's great my favorite feature is being able to keep track of employee time off.

Pros

What I like most is being able to keep track of time off. Reports are easy to pull.

Cons

I wish it was in weekly increments instead of two.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10

Recommendations to others considering TrackSmart TimeClock

It's great if you are familiar with it.

Source: Capterra
Helpful?   Yes   No
Read more
Wilhelm Rebmann

Easy to use.

2016-12-02

Employees can request time off and the manager gets an email.

Pros

Easy to make changes.

Cons

Does not have monthly accrual.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10

Recommendations to others considering TrackSmart TimeClock

Add ability to do monthly accrual.

Source: Capterra
Helpful?   Yes   No
Read more
Ann Bourgeois

Totally Awesome software

2016-12-14

Great reports and employees can request time off online.

Pros

Very user-friendly Great Reports

Cons

Need to be able to put customer own "reasons for missing work" Some we need are not in the list

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jenny Blakeney

We use TrackSmart to manage our employees time off.

2017-12-05

I love that I don't have to manually keep track of our employees' time off.

Pros

It's very easy to use. Our employees can look at the calendar to see what days are available to take since we can only have one person per department gone at one time.

Cons

The program doesn't link with Outlook so when I approve someone's time off, I have to go to the Executive's calendar and put it there as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Monica York

Love TrackSmart - Why Aren't You Using It!

2016-12-14

Overall, I believe the program is a great value for the money - I can allow my staff to focus on more pressing items instead of tracking down time off request forms.

Pros

Ease of use for employees and administrators, Value of software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10

Recommendations to others considering TrackSmart TimeClock

Design features are a bit simplistic but does not hinder the use of the software

Source: Capterra
Helpful?   Yes   No
Read more
Tara Sargent

Tracksmart Attendance - needs some feature updates

2018-05-24

We have not noticed any updates to Tracksmart since we began using it 3 years ago. I am considering looking for something else.

Pros

Generally it is easy for employees to enter time and PTOs. The reports are ok.

Cons

PTOs for time off are counted on the first day of the time off.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Software Advice
Helpful?   Yes   No
Read more
Athlyn Flagg

Try it before you judge it!

2016-12-06

It made my job so easy as appose to the archaic method I was using, by putting the time off on a color-coded calendar.

Pros

the various reports

Cons

The profile page could be a little more adaptable regarding navigation

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Dana Prentiss

Great tool for ones that need one

2016-12-06

I work in a privately owned business with a staff of under 20, so the plan I have takes care of the needs I have for an HR tool.

Pros

The reports that you can run to check actual time off from my employees

Cons

That I can't add as many employees as I want without having to upgrade

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10

Recommendations to others considering TrackSmart TimeClock

Decide on whether you want to include per diem employees vs permanent ones first

Source: Capterra
Helpful?   Yes   No
Read more
Sarah Nielsen

A Really Good Program

2016-12-14

I would reccommend this to anyone looking for an attendance program.

Pros

It is easy to set up and easy to track attendance.

Cons

I can't seem to get it to track our vacation and personal days the way ours are set up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Shirley Peck

Easy to Use - Works well for our small company!

2016-12-14

We have 9 employees and we can easily keep track of their time off and generate a report if they need to verify their allotment.

Pros

Easy to use, short learning curve!

Cons

Every once in a while, we can't access the site.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Barbara Muzeni

Good Basic Attendance System

2016-12-15

The system is good- tracks time, PTO etc.

Pros

Ability to employees to enter timesheets and PTO requests via their phones

Cons

Lack of custom reports and Lack of ability of supervisors being able to approve timesheets on their phones

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Tami Buchanan

Awesome Product

2016-12-02

It makes it easy for my employees and for me to be able to look at all time off anytime.

Pros

Being able to see all employees time off in one area. (calendar)

Cons

I do not have any cons.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering TrackSmart TimeClock

It makes my life much easier than trying to keep up with time off using paper products.

Source: Capterra
Helpful?   Yes   No
Read more
Lina Kabayan

Epeius Review

2016-12-07

Accruals do not always work when requesting time off that spans over 2 weeks, the system automatically computes weekend hours as well, requiring employees/supervisors to manually changes the number of hours requested.

Pros

Self-service

Cons

I have to keep a manual record of all time off and constantly check Tracksmart records against it and make adjustments

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Indian Brown

Using Tracksmart to be ahead of the game.

2016-12-02

Also, I like that employees can email me their time off request in advance.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Erica Lee

Good, can be better

2016-12-02

I wish it actually notifies HR Admin when the time-off request is actually approved not when it is submitted, though.

Pros

Ease of use, fairly good price for what it does

Cons

I mentioned briefly before, but I'd love it if it notifies HR Admin when the time-off request is approved by supervisor instead of when it is submitted by employee

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kris Hart

Tracksmart Review

2016-12-02

allowing employees the ability to track their own time off save our HR department a lot of time.

Pros

employees submit request to supervisors and they can track their own PTO

Cons

Time off banks are not editable

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Teresa Oszterling

Great for our small business!

2016-12-02

Definite time saver in tracking absences. Report function is great.

Pros

Able to add new employees and their info quickly.

Cons

color coding - wish there was a different visible color used for the type of absence. Ex. green for vacation and red for illness. I know this would be difficult given the number of reasons available - but at least having the option would be nice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark Stein

Wonderful Site, Great Service

2016-12-02

Makes tracking time, vacations, anniversaries so easy and mistake free.

Pros

Easy use, time saver, little issues

Cons

Deleting employees takes a while and usually times out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Marianne Scarzello

Affordable and useful for small business

2016-12-02

Especially with remote employees. We used to use an excel spreadsheet to keep track of the PTO calendar.

Pros

requests sent to emails, weekly email stating upcoming PTOs and birthdays/anniversaries and the reports

Cons

managers unable to approve time off - needs to be an admin.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Maggie Stevens

Saves so much time

2016-12-02

TrackSmart Timeclock has helped organize and keep better records of our employees' hours, PTO, and attendance. With a few clicks we can have everything over to our payroll company, saving us a lot of time.

Pros

Saves time. Easy to look at employee history.

Cons

It doesn't automatically add it to the specific employee whose record is currently being accessed, it insists you choose from the drop down box every time which leads to the first employee in the drop down getting records added rather than the intended employee.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jamie Waltz

Easiest Attendance Program Ever

2016-12-06

Employees have their own login info to request time off.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more