Buddy Punch was built out of a need for a simple, easy to use, and affordable scheduling and time card solution. We can't use paper forever - and time shouldn't be kept in excel spreadsheets or handwritten/faxed time cards.
If you can't be in front of your employees all the time you need a way to keep them honest about what time they're working. How often does an 8:00am start time actually turn into 8:07am? Multiply that by weeks and years, and your employees are stealing a lot of time. Keep them honest and gain some piece of mind.
Offering iOS and Android apps, drag and drop functionality, automatic overtime calculations, exports, and integrations with top payroll companies.
Great app, check in and out with accuracy, keep in contact with supervisors and can submit photos for proof of visit if not using GPS.
Pros I am an Event Specialist with Deluvia Inc, they upgraded from emailing and faxing my time sheets in to this system. They are out of state so this is a great way for them to keep up with my time while doing "Road Shows". I arrive at my location, open the app and sign in, my employers do require me to attach photos so I snap a photo of the store front before entering. While there, I setup my samples and take a few photos of my presentation to attach when I clock out. I like that I can see my schedule, even though I already know my Road Shows are 11 days back to back for each demo. It takes out 39 minutes for my lunch and keeps up with my total hours so I can accurately calculate my check. They can leave messages after each shift end set of photos. I have seen a few where they wanted to see different angles or my face more throughout my presentations. I've also been told my samples looked yummy, I left messages and asked questions that were answered. This is a good app to have when your employer is out of your area.
Cons The only thing I found odd was I could log in anytime during my employment, but couldn't do so between Road Shows. I wanted to look at my schedules and could gain access to the app. Other than this hiccup, the app works fine. Deluvia gets my time and there are no shortages on my check.
Response from Buddy Punch
Thank you for the review, it is great to hear that you're using our smartphone app as well as our notes and photos on punches feature. We have a few limiting options for employers and that is why you weren't able to login while outside of the show. Thanks again!
Pros I love many things about this software!
1) It is self-explanatory. Even the most technically-challenged employee can figure out how to use it, for the most part.
2) Edits are made by the employee, and approved by the administrator where other programs require the administrator to make all the changes. This can be daunting depending on how many edits and how many employees there are that need them in a single pay period. With BuddyPunch, it's super easy to get employees to take responsibility for their own errors and edits.
3) This program is available even when our electricity goes out or our server goes down. And it doesn't take up any space on our server. The other time clock software we used to use was always a challenge for our IT experts to reload when they were doing updates due to the amount of space it took up on our server and because it wasn't updated to current technology standards available today. Employees are even able to clock in when they're outside the office doing work.
4) I like that employee messages and their times show up in the same report.
Cons The time card reports are what I like least about this software. Each employee's time card report has to be downloaded separately. I would prefer that all employees show up on one report for more convenience. I end up copying and pasting each employee's excel report into one excel spreadsheet each pay period.
Response from Buddy Punch
Thank you for your review Xenia, we appreciate you taking the time! Thank you for pointing out all of the features in your review, including the editing ability for employees and the approval on your end. This can be an overlooked feature that I know helps when managing employees. Also thank you for the feedback on the time cards, we'll look into making that a batch process. Also take a look at the Payroll Export, which is another report that shows time worked for each employee each pay period, it usually provides the data you need. Let us know if you need anything else, and thanks again!
Whenever I have a question that I can't find in the FAQ or a billing issue, they are super friendly and quick to respond. I even accidentally got charged for a full year subscription when I wanted to go monthly, and they refunded me immediately after contacting them. CSR is very helpful, and always quick to respond!
Whenever I have a question that I can't find in the FAQ or a billing issue, they are super friendly and quick to respond. I even accidentally got charged for a full year subscription when I wanted to go monthly, and they refunded me immediately after contacting them. CSR is very helpful, and always quick to respond!
Pros I like that you can require a photo and location for your employees when clocking in, and can monitor them pretty easily. It is really easy to set up, and you can put extra data in your employee files to have it all in one place. I also like that I can assign managers over certain employees, so they can monitor their own departments and approve accordingly. The facial recognition feature is super helpful when a bunch are clocking in on one device!
Cons I find the navigation of the site is a little complicated at times. I tend to have to look around for a few minutes or hit the help to find a certain feature that I am looking for. Most of the time they have the feature, I just can't remember where I found it last time.
The app isn't super helpful as the administrator. It is much easier to approve time-cards and review employee activity through the website vs the app. (The app is pretty much good for clocking in purposes only.)
Wish that your facial recognition picture worked for punching in even if you use the "log in" feature vs the "punch" one. (Currently you have to take two pictures when using the "log in" with facial rec. option for punching in.)
Response from Buddy Punch
Thank you Susan for the review! It is great to hear that you're finding our customer service excellent and that we've been easy to setup and have all the features you are looking for. Thanks for the suggestion on Facial Recognition - we use the same photo when punching in directly but you are right, if you log in first then you take another picture. Also you can approve time cards on the app, but there's a lot of information to review so I can understand how using the web is a lot easier. Thanks again!
It has a very simple interface, easy to punch in and out as well as check timecards. I think both the desktop version and the smartphone version were well-designed. It doesn't try to do too much and make things complicated, since the main purpose is just to clock in and out, and it efficiently allows the user to do exactly that.
Pros It has a very simple interface, easy to punch in and out as well as check timecards. I think both the desktop version and the smartphone version were well-designed. It doesn't try to do too much and make things complicated, since the main purpose is just to clock in and out, and it efficiently allows the user to do exactly that.
Cons I don't really have any complaints. Maybe the only thing I don't like is that any time I have to make an adjustment (perhaps I forgot to clock out and it automatically logs me out after 11 hours, or I have to adjust a past day's time) it keeps it at "pending" and requires approval from my supervisor. This makes sense, but I'd make one exception- If I'm adjusting the time stamp to shorten my hours, I think it would make sense to not require supervisor approval. Obviously an employee suddenly changing their clock-in times to appear longer should require a supervisor's approval, but shortening the time seems to me like it shouldn't need approval. Or, allowing the employer to decide the settings to assign which situations do or do not need supervisor approval (or perhaps this is already the case and my employer just set it up this way, I'm not sure).
Response from Buddy Punch
Thank you for the review Josh, it is great to hear that you're finding both the website and our smartphone apps well designed and easy to use. In regards to permission for changes yes your administrator controls whether or not you need approval. Thanks again!
Absolutely stellar customer support, works exactly as advertised
Used daily for 6-12 months
Reviewed 2017-11-20
Review Source: Capterra
The Customer Support team is super responsive, thorough, and effective. Their support software allows for much quicker response times than you could get on the phone. Their team is knowledgeable about my organization and the way that we use the platform - I have received many helpful suggestions to how we can best leverage the BuddyPunch platform in our sometimes complicated organizational structure. We have had very few issues, but have always received immediate resolutions when anything has come up. The software is straightforward and well-run, and was easily understood by our team of 55+ non-technical staff of all ages. I appreciate that new releases are well-tested before they are launched and free of bugs - the BuddyPunch team does a great job of maintaining the integrity of the application while continuing to add more value to the software frequently. We have had consistent experiences on the web version as well as iOS and Android apps for the life of our subscription.
Pros The Customer Support team is super responsive, thorough, and effective. Their support software allows for much quicker response times than you could get on the phone. Their team is knowledgeable about my organization and the way that we use the platform - I have received many helpful suggestions to how we can best leverage the BuddyPunch platform in our sometimes complicated organizational structure. We have had very few issues, but have always received immediate resolutions when anything has come up. The software is straightforward and well-run, and was easily understood by our team of 55+ non-technical staff of all ages. I appreciate that new releases are well-tested before they are launched and free of bugs - the BuddyPunch team does a great job of maintaining the integrity of the application while continuing to add more value to the software frequently. We have had consistent experiences on the web version as well as iOS and Android apps for the life of our subscription.
Cons I would like a little more flexibility in reporting outside of the confines of the predefined reports.
Response from Buddy Punch
Thank you so much for the review Kate. I'm glad that we're providing an easy to use solution and that you find our support quick and knowledgeable! I'm glad that you're also taking advantage of our smartphone apps and I appreciate your comments about a bug free experience. We do our best to thoroughly test everything we release. Also thanks for the feedback on our reports, we are looking to add additional reporting options in the future. Also if needed we do have an API that can be used to integrate with. Thanks again!
30 Days Free on Any Plan. All features are included with each plan. Features include Job Codes, Locations, Managers, Notifications, OT Calculations, PTO/Sick/Vacation, Reports, Webcam photos on punches, iOS/Android Apps, Automatic Breaks, Single Sign On, GPS, IP Address Locks, Tablet/Mobile ready, Punch Rounding, QR Code support, & Integrations.
Simplicity. We've tested our app with real users and they required no training to be effective. Error handling is built in - we're human and we all make mistakes, our app helps your employees fix them and automatically notifies you. Not only is the app intuitive but security is a top priority. Not only is your information encrypted but if your computer has a webcam it can be used to take snapshots of each punch, to verify that your employees are actually there and doing the punching.
Buddy Punch can be used on any internet connected device. We're a web based solution, nothing to download, install, or update.
FAQs for Buddy Punch
Below are some frequently asked questions for Buddy Punch.
Q. What type of pricing plans does Buddy Punch offer?
Buddy Punch has the following pricing plans:
Starting from: $25.00/month Pricing model: Subscription Free Trial: Available (No Credit Card required)
Q. Who are the typical users of Buddy Punch?
Buddy Punch has the following typical customers:
Mid Size Business, Non Profit, Small Business
Q. What languages does Buddy Punch support?
Buddy Punch supports the following languages:
English
Q. Does Buddy Punch support mobile devices?
Buddy Punch supports the following devices:
Android, iPhone, iPad
Q. Does Buddy Punch offer an API?
Yes, Buddy Punch has an API available for use.
Q. What other apps does Buddy Punch integrate with?
Buddy Punch integrates with the following applications:
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