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When I Work vs Verint Workforce Management Comparison (2026)
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Good recommendations?
When I Work
5
795
4
376
3
94
2
21
1
15
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Verint Workforce Management
5
7
4
10
3
1
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Use When I Work to schedule, track time and attendance, and communicate with employees, all in one place. Create schedules quickly and easily. Team members can receive staff schedules via notification, email, or text. It offers a time & attendance module to let employees use a mobile time clock through a custom device or a terminal.
Verint® Workforce Management™ helps organizations to optimize resources across all engagement channels with AI-powered forecasting and scheduling solutions. Optimal resource plans schedule for both humans and bots maximizing efficiency across the enterprise.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
1.3K
5
4
3
2
1
795
376
94
21
15
- Value for money
- Ease of use
- Features
- Customer support
4.2
19
5
4
3
2
1
7
10
1
1
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Lauren J.
Stylist
Stenie O.
Owner CEO
Geoffrey P.
VP
Pros
Not enoughreviews yet
Cons
Sirada J.
Pharmacy
Jessy R.
Patient Care Coordinator
Jon C.
Box Office Manager
Cons
Not enoughreviews yet
- Vendor responds to reviews
- Last review13 days ago
- Vendor responds to reviews
- Last review4 years ago
Key features
- Total features103
- API
- Absence Management
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Attendance Management
- Attendance Tracking
- Automated Scheduling
- Automatic Time Capture
- Availability Management
- Behavior Tracking
- Billable & Non-Billable Hours
- Budgeting/Forecasting
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Chat/Messaging
- Class Scheduling
- Client Database
- Clock In/Out
- Collaboration Tools
- Committee Management
- Communication Management
- Compliance Management
- Customizable Reports
- Dashboard
- Data Import/Export
- Drag & Drop
- Employee Activity Monitoring
- Employee Database
- Employee Management
- Employee Onboarding
- Employee Portal
- Employee Profiles
- Employee Scheduling
- Employee Time Tracking
- Event Management
- Event Scheduling
- Facility Scheduling
- File Sharing
- For Nonprofits
- For Salons and Spas
- For Small Businesses
- Forecasting
- Geofencing
- Group Scheduling
- HR Management
- Idle Time Monitoring
- Knowledge Management
- Labor Cost Calculator
- Labor Cost Reporting
- Labor Forecasting
- Labor Management
- Leave Tracking
- Member Database
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Multi-Location
- Multiple Billing Rates
- Offline Time Tracking
- Online Booking
- Online Time Clock
- Online Time Tracking
- Overtime Calculation
- Payroll Management
- Performance Management
- Performance Metrics
- Productivity Analysis
- Progress Tracking
- Project Time Tracking
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recruitment Management
- Reminders
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation
- Resource Management
- Resource Scheduling
- Schedule Distribution
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Shift Management
- Shift Scheduling
- Shift Swapping
- Sick Leave Tracking
- Single Sign On
- Skills Tracking
- Summary Reports
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Calendars
- Team Management
- Third-Party Integrations
- Time & Attendance
- Time & Expense Tracking
- Time Clock
- Time Off Management
- Time Off Requests
- Time Tracking
- Timesheet Management
- Vacation/Leave Tracking
- Variable Workforce
- Volunteer Management
- Website Integration
- Workflow Management
- Total features79
- API
- Absence Management
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Attendance Management
- Attendance Tracking
- Automated Scheduling
- Automatic Time Capture
- Availability Management
- Behavior Tracking
- Billable & Non-Billable Hours
- Budgeting/Forecasting
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Chat/Messaging
- Class Scheduling
- Client Database
- Clock In/Out
- Collaboration Tools
- Committee Management
- Communication Management
- Compliance Management
- Customizable Reports
- Dashboard
- Data Import/Export
- Drag & Drop
- Employee Activity Monitoring
- Employee Database
- Employee Management
- Employee Onboarding
- Employee Portal
- Employee Profiles
- Employee Scheduling
- Employee Time Tracking
- Event Management
- Event Scheduling
- Facility Scheduling
- File Sharing
- For Nonprofits
- For Salons and Spas
- For Small Businesses
- Forecasting
- Geofencing
- Group Scheduling
- HR Management
- Idle Time Monitoring
- Knowledge Management
- Labor Cost Calculator
- Labor Cost Reporting
- Labor Forecasting
- Labor Management
- Leave Tracking
- Member Database
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Multi-Location
- Multiple Billing Rates
- Offline Time Tracking
- Online Booking
- Online Time Clock
- Online Time Tracking
- Overtime Calculation
- Payroll Management
- Performance Management
- Performance Metrics
- Productivity Analysis
- Progress Tracking
- Project Time Tracking
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recruitment Management
- Reminders
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation
- Resource Management
- Resource Scheduling
- Schedule Distribution
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Shift Management
- Shift Scheduling
- Shift Swapping
- Sick Leave Tracking
- Single Sign On
- Skills Tracking
- Summary Reports
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Calendars
- Team Management
- Third-Party Integrations
- Time & Attendance
- Time & Expense Tracking
- Time Clock
- Time Off Management
- Time Off Requests
- Time Tracking
- Timesheet Management
- Vacation/Leave Tracking
- Variable Workforce
- Volunteer Management
- Website Integration
- Workflow Management
Integrations
- Total integrations17
- 321Forms
- Access PeopleHR
- Amazon Connect
- Crew
- GoCo
- Google Calendar
- Google Workspace
- Gusto
- Meta for Business
- OnPay
- PayPal Payments
- Paychex
- QuickBooks Online
- QuickBooks Online Advanced
- Rippling
- Starboard Suite
- Tribepad
- Twilio
- Zapier
- Total integrations2
- 321Forms
- Access PeopleHR
- Amazon Connect
- Crew
- GoCo
- Google Calendar
- Google Workspace
- Gusto
- Meta for Business
- OnPay
- PayPal Payments
- Paychex
- QuickBooks Online
- QuickBooks Online Advanced
- Rippling
- Starboard Suite
- Tribepad
- Twilio
- Zapier
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