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Alexandria

Automation software for library management & promotion

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Alexandria Pricing, Features, Reviews and Alternatives

Alexandria product overview

Price starts from

No info

What is Alexandria?

Alexandria is a web-based library automation solution that promises facility and resource management features, while crucially maintaining inventories of books, periodicals or associated reference materials. Hosted within the cloud or available for localized on-premise installation, librarians and library staff can access Circulation interfaces for handling day-to-day transactions such as checking books in, placing reservation holds, querying availability or charging fees. Cataloguing, a typically intensive task, is simplified by built-in SmartMARC support for obtaining MARC references from various sources such as the Library of Congress. Alexandria also supports code thirty-nine barcode symbology, allowing barcoded labels, spine labels and patron library membership cards to be created.

Key benefits of using Alexandria

  • Alexandria centralizes library management and resource cataloguing, either within the cloud or on-premise, to provide flexible access to the querying of books, periodicals and associated reference materials.


  • Librarians and support staff can utilize intuitive inventory and catalog management, leveraging integrated SmartMARC technology to fetch MARC records from a variety of trusted sources.


  • Circulation options allow library transaction processes to be setup and supported, such as daily tasks like book check-ins or check-outs, placing reservation holds, querying availability status and more.


  • Cloud-based deployment places catalog searching online, allowing staff and patrons to intuitively query available library resources via a range of customizable search portals.


  • A dedicated module also facilitates the generation of reusable reports detailing information around scheduling, periodic usage, facility statistics and even overdue books etc.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    24/7 (Live rep)

    Training options

    In Person
    Documentation
    Live Online
    Webinars

    Alexandria pricing information

    Value for money

    4.7

    /5

    24

    Price starts from

    No info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Alexandria features

    Functionality

    4.5

    /5

    24
    Total Features22 2 categories

    Most valued features by users

    Inventory Management
    Search/Filter
    Church Libraries
    Patron Management
    Public Libraries
    Data Storage Management
    OPAC
    Cataloging/Categorization

    Functionality contenders

    Alexandria users reviews

    Overall rating

    4.8

    /5

    24

    Positive reviews

    96%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.31/10
    Rating distribution

    5

    4

    3

    2

    1

    20

    3

    0

    1

    0

    Pros
    The program is reliable and consistent. I love the organization of it and appreciate the willingness of the company to constantly be making improvements and updates.

    KC

    Kate C.

    I like that the features are user friendly and that there are constant updates from the company to ensure ease of use.

    RD

    Rosemary D.

    I have been using Alexandria for five years and love that it is easy for me and the students to use. Their customer service is excellent and always friendly.

    RD

    Rosemary D.

    Cons
    I find that adding subject headings is a bit confusing. As often as not I end up duplicating terms and I never can figure out why.

    AR

    Anonymous Reviewer

    Somewhat disappointing when you compare it to the big companies.

    SL

    Shirley L.

    We so much rely on internet connectivity to access the library solution. It is frustrating to both staff and patrons when internet is down, as access is not possible.

    AR

    Anonymous Reviewer

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Excellent Customer Online Support

    Reviewed 3 years ago
    Pros

    To begin with, I just admire the customer support round the clock that they give. It's so hard to get stuck that for instance, you have to wait on their working hours, no! They got my needs. Cataloging is so superb and one can be in control of the software by navigating across panes easily.

    Cons

    I have not seen any cons yet, I have been using it for trial and I loved it.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Alexandria is the BEST library circulation system EVER!

    Reviewed 3 years ago

    I used Follett's Destiny, in another school district, and I also have many years experience working in public libraries. I have to say that I much prefer Alexandria to Destiny. I wasn't a fan of Destiny. I didn't like the small fonts used, and in a lot of ways it wasn't customer friendly. It is as good, if not better than circulation programs I've used in public libraries. The thing I really appreciate about Alexandria, other than the fact that it is a great system, is their AMAZING tech support! When I've needed something, they've helped me every step of the way. They have assisted me many times, and have gone above and beyond to make sure that I'm successful using Alexandria.

    Pros

    Everything on Alexandria is very quick, and it is so easy to use. The size of the fonts for names/titles when checking students' books out, and checking them in is large, so reading glasses aren't needed. Multiple reports are available, and you can also import/export when downloading new students' info, which means it takes only minutes to add new classes to the system, instead of typing in information. Additionally, I love that the scanning of titles and student barcodes is so fast. Everything scans the first time in a nano second!

    Cons

    Nothing at all! It is a great system and I can't think of anything I'd suggest be changed.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Choose Carefully

    Reviewed 7 years ago

    This software has been in use in my district for many years. Overall, since it is cheap, it was the one we decided on and we drank the kool-aid in believing that the company would go above and beyond to help us. Unfortunately, customer service is not always helpful and the support people know little to nothing about .mrc records. Somewhat disappointing when you compare it to the big companies.

    Pros

    No pros were added to this review

    Cons

    No cons were added to this review

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Alexandria library software for our High School

    Reviewed 3 years ago

    Recently we added classroom collections of all of our English department teachers. This should have been done as the books were added over the years, but it was not. Our teachers were quite reluctant to have to learn new software and all, but now that it's done they think it's pretty slick! They love that they can find a title in another classroom if they don't have a copy themselves.

    Pros

    Alexandria offers so many things. It's a great way to organize our collection and know immediately whether we have an item, where it is, and whether it's available. I can fine-tune reports so I can zero in on exactly what I need to know. I can personalize fields and settings, and I can set permissions to restrict how much information others in our building can access or edit. Tech support is top notch! They address my questions and concerns with clarity and with respect, even when I feel I may have a silly question. I've learned much about Alexandria by calling tech support with a few questions and then hearing them explain a better way to do what I'm trying to do.

    Cons

    Maybe a con is that Alexandria is capable of doing so much that I am not even aware of.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    User Friendly Reliable Library System

    Reviewed 3 years ago

    My experience has been great. The program is reliable and consistent. I love the organization of it and appreciate the willingness of the company to constantly be making improvements and updates. It's a great software program.

    Pros

    We just upgraded to Version 7 and I appreciate how seamless and easy the conversion was. The program is so user friendly and nine times out of ten, I can "play" around with things and find exactly what I need. Any time I have an issue and have contacted technical support, they have responded immediately. The other thing I love about Alexandria is their willingness to take the suggestions from the user to improve the operations. I think it is a great program and I hope we always have it in my library.

    Cons

    This is a very trivial con, but I wish that version 7 gave us the ability to add a picture to the generic patron image. I know they are working on it, but my kids loved seeing the seasonal images I would put up for them. I was having trouble with the holds, but after talking to our tech support, it was fixed.

    Alexandria FAQs and common questions

    Alexandria has the following pricing plans:
    Pricing model: Subscription


    Alexandria has the following typical customers:
    Mid Size Business, Public Administrations, Small Business


    Alexandria supports the following languages:
    English, Spanish, French


    No, Alexandria does not have an API available.


    Alexandria offers the following support options:
    Email/Help Desk, Chat, Phone Support, 24/7 (Live rep)

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