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Library automation and cataloging software

(2)

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ResourceMate Pricing, Features, Reviews and Alternatives

ResourceMate product overview

Price starts from

495

Flat Rate

What is ResourceMate?

ResourceMate is a library automation software designed to help businesses across various industry verticals, such as public libraries, schools, museums, government institutions, non-profit organizations, and more. Supervisors can catalog available resources, import or export MARC files, and maintain a record of textbooks.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat

Training options

Documentation
Live Online

ResourceMate pricing information

Value for money

4.7

/5

36

Starting from

495

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ResourceMate features

Functionality

4.4

/5

36

Total features

22

3 categories

Most valued features by users

Inventory Management
Acquisition Management
Barcoding/RFID
Catalog Creation
Cataloging/Categorization
Categorization/Grouping
Church Libraries
Circulation Management

Functionality contenders

ResourceMate users reviews

Overall Rating

4.5

/5

36

Positive reviews

89

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.96/10
Rating distribution

5

4

3

2

1

24

8

1

3

0

Pros
For collection analysis I like that the database looks like and works a lot like Microsoft Excel. The training videos are very good and easy to follow.
From the very beginning it was easy to learn, and we have been very pleased. In addition, I have always received help whenever needed.
ResourceMate offers many features and they are all easy to understand and use. I am very happy that I made the switch to ResourceMate and would highly recommend this product.
Cons
Now at the church, I'm stuck with a database that I spent hours constructing and is now useless.
I also had a problem with the programme wanting to shut down from time to time. Oddly enough this problem has mostly gone away after purchasing a new scanner.
In the beginning there was problem with the program freezing up or constantly notifying me "This record has been changed" and the only way to fix it was to refile the data.

Overall rating contenders

MS
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Michelle S.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ResourceMate is great for small libraries

Reviewed 4 years ago

I am cataloging a Reform Jewish Synagogue of about 4,000 books in four locations at the synagogue. Each location is its own collection and all locations are searchable on the OPAC. i find this very helpful. I am almost done with the cataloging and I have enjoyed it immensely. ResourceMate is easy to use and I just get it.

Pros

I like this software. It is easy to use and does almost everything I want it to do. There are a very few reports that this software does not do like make a list by location by call number or barcode number. Anyone who is cataloging a small library collection on a budget should use this software.

Cons

This product does not make reports by location and then by call number or barcode number within location.

Vendor response

Thank you for the great review, Michelle!

WR
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Wyma R.

Libraries, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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ResourceMate Review

Reviewed 4 years ago

Previously we had card catalogs in three libraries with a common collection, making it impossible to keep all catalogs up to date with our volunteer staff. I think RM is a very good library automation system for small libraries. Since we are staffed by volunteers with only one of us with automation experience, the hosting by RM makes it possible for us to continue to be up to date in the software. Response to problems has been very good and timely. I appreciate that RM is always improving the software. The new OPAC allows us to improve on the presentation which is most desirable.

Pros

The new OPAC is beautiful! It is easy to use and to train others. The main differentiation our users want is large print and regular print, the information they want is call number, location and publication date; all these except location are now available in a grid format on the first result list. For collection analysis I like that the database looks like and works a lot like Microsoft Excel. The training videos are very good and easy to follow. The online help notes are easy to understand. Hosting by RM means fewer automation skills are necessary at our site.

Cons

A printed manual would be helpful. Even though the videos and online help are among the best I've seen, a printed manual would be so useful for many of our volunteers. Having location and availability on the first results screen would simplify the OPAC for users. Handling multiple copies could be less tedious. I would prefer that copy numbers reflect the number of copies currently in the collection. For example, Copy 1 and Copy 4 in a display can be confusing when there are no copies 2 and 3 in the collection.

SO
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Steven O.

Religious Institutions, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Declining Pertinence--Rising Costs

Reviewed 5 years ago

The benefits were great to start with but have deteriorated for tiny libraries with simple needs and a volunteer staff. We've let our subscription lapse and probably won't ever renew it as your product no longer meets our needs. Too bad. I installed your system at special library where I consulted, and have recommended it to others as a consultant. Under the present circumstances I don't see how I can do that anymore. Now at the church, I'm stuck with a database that I spent hours constructing and is now useless. It's disheartening.

Pros

Originally, and this was some years back, it was easy to use, uncomplicated, and inexpensive.

Cons

All sorts of bells and whistles have been added that we don't need adding needless complication. Plus, costs have skyrocketed. For example, we've opened for a paper circulation system. Why does a small church need a computerized circulation system like a public or school library? A notebook catalog works just fine for us, but even production of that has gotten complicated. I'm a professional librarian but a volunteer. I've installed networked library software in public libraries with annual circulation, but I'm not going to spend hours wading through all these features we don't need at my church. I really wish you had a stripped down program for those of us with simple needs. What the heck, you had one and you did away with it.

Vendor response

Hi Steven, thank you for your comments and for a chance to address issues that you've been having with ResourceMate. This certainly isn't the experience that we want our customers to have! You don't have to use any of the features of the program that you don't need and you can just use it at a catalogue and print a list of all of your items (and patrons if you wish). Our annual Support cost has increased...

AM
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Alta M.

Primary/Secondary Education, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Resourcemate Extended version and Library Web OPAC

Reviewed 3 years ago
Pros

We upgraded to the extended version of ResourceMate. 1)We love the fact that we can differentiate between the borrowing period for staff and the borrowing period for students. 2) Reading levels are now added automatically when data is imported -- so helpful in finding appropriate books for young readers. The Library Web OPAC has been a life saver during the pandemic. Students can reserve books right from the classroom or from home. This has been particularly helpful in boosting the Grade 2 and 3 reading programmes which depend so heavily on access to interesting books.

Cons

Lists of available books on reserve are presented in a seemingly random order. I understand that Jaywil Software is working to correct this. I also had a problem with the programme wanting to shut down from time to time. Oddly enough this problem has mostly gone away after purchasing a new scanner.

ME
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Mary Elizabeth O.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent for Sr. Living companies

Reviewed 4 years ago

These are simple library functions. Adding and removing books and media. Tracking returns and takeouts. Sending overdue notices. Unless a report need redefining or something is just not working, I am not needed other than being sure I back the database up on a weekly basis. We have had two times when a computer problem showed the team how important these backups were. We will have to purchase a new main computer soon and will be very happy to have the backup available. I have used. help from Resource Mate on a number of occasions and found their assistance invaluable as well as pleasant. I felt they were on my side and not snickering at what I didn't know.

Pros

It is fairly easy to set up for use (does take time to populate library, but after being set up can be updated and managed by senior aged volunteers .

Cons

Can be hard for volunteers to find the reports they need and help is usually needed to make changes to a report.lem

Vendor response

Thank you so much for your kind words Mary Elizabeth!

ResourceMate FAQs

Q. What type of pricing plans does ResourceMate offer?

ResourceMate has the following pricing plans:
Starting from: $495.00
Free Trial: Available


Q. Who are the typical users of ResourceMate?

ResourceMate has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does ResourceMate support?

ResourceMate supports the following languages:
English


Q. Does ResourceMate offer an API?

No, ResourceMate does not have an API available.


Q. What level of support does ResourceMate offer?

ResourceMate offers the following support options:
Chat

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