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Applied Epic vs Vertafore AMS360 Comparison (2026)

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Applied Epic logo

Applied Epic

Vertafore AMS360 logo

Vertafore AMS360

Overview

Applied Epic is a cloud-based insurance business management solution that helps agencies manage customer relationships, sales opportunities, accounting, benefits administration, and more. Key features include process management, document storage, messaging, electronic signature, and reporting.

AMS360 is an agency management software, which helps independent insurance agencies, brokers and businesses of all sizes manage policies, renewals, customer retention, employee productivity, and more. Users can create custom workflows to assign tasks, track progress, and streamline staff activities.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

1000

One-time payment

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

142

5

4

3

2

1

71

43

16

6

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
66%
would recommend this app

3.5

59

5

4

3

2

1

19

18

7

6

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
47%
would recommend this app

Pros

“Applied Epic has been a strong tool for our agency — it brings client info, policy files, documents, tasks and reporting into one system so things don’t feel scattered.”
Verified reviewer profile picture

Mackenzi H.

Office Administrator

“It has saved me hours of time daily to produce new business, whilst also auditing myself at the same time.”
AM

Amanda M.

Account Manager

“Several users say it improved their efficiency compared to older systems.”
Verified reviewer profile picture

Mackenzi H.

Office Administrator

Pros

“When I was an insurance agent, that program had everything I needed when speaking with my clients.”
DS

Donna S.

Property and Casualty Agent for SC

“My agency was purchased and I contacted Vertafore, AMS360, to let them know that the new [sensitive content hidden] wanted to use a different software package. ”
FL

Farrell L.

President

“Some reports do not finalize, which is fine because that is completed in the carrier site after bridging over.”
LN

Lacey N.

Agent

Cons

“Some workflows are not as intuitive as they could be, and completing certain tasks can involve more steps than expected, especially after the new update that came out.”
mk

michael k.

Account Manager

“losing transaction history (albeit it went to an activity) was also a pain point.”
LB

Laura B.

Senior Account Manager

“Receipts are unnecessarily long. ”
LB

Laura B.

Senior Account Manager

Cons

“Inconsistent Data Entry: The user interface lacks uniform design logic.”
DH

DJ H.

Admin Asst

“It is costing our agency over $1,000 per month for the remianed of our contracted term. ”
FL

Farrell L.

President

“Very sad....truly not a company I want to do business with if this is how they are treating their "agency partners".”
FL

Farrell L.

President

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features96
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audit Trail
  • Billing & Invoicing
  • Broker/Agent Portal
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Claims Management
  • Claims Settlement
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commercial Lines
  • Commission Calculations
  • Commission Management
  • Comparative Insurance Rating
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer Portal
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Deal Management
  • Digital Signature
  • Document Imaging
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • For Auto Insurance
  • For Disability Insurance
  • For Health/Medical Insurance
  • For Homeowners Insurance
  • Forecasting
  • Forms Management
  • Insurance Management
  • Insurance Policy Management
  • Insurance Rating
  • Invoice Management
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Life & Health
  • Lifecycle Management
  • Marketing Automation
  • Mobile Access
  • Monitoring
  • Multi-State
  • Multiple Line Rating
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Policy Management
  • Prioritization
  • Project Workflow
  • Property & Casualty
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Reporting
  • Referral Tracking
  • Reinsurance Administration
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Assessment
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Secure Login
  • Segmentation
  • Self Service Portal
  • Single Sign On
  • Status Tracking
  • Task Management
  • Template Management
  • Territory Management
  • Third-Party Integrations
  • User Management
  • Web-based Deployment
  • Workflow Configuration
  • Workflow Management
  • Total features26
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audit Trail
  • Billing & Invoicing
  • Broker/Agent Portal
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Claims Management
  • Claims Settlement
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commercial Lines
  • Commission Calculations
  • Commission Management
  • Comparative Insurance Rating
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer Portal
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Deal Management
  • Digital Signature
  • Document Imaging
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • For Auto Insurance
  • For Disability Insurance
  • For Health/Medical Insurance
  • For Homeowners Insurance
  • Forecasting
  • Forms Management
  • Insurance Management
  • Insurance Policy Management
  • Insurance Rating
  • Invoice Management
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Life & Health
  • Lifecycle Management
  • Marketing Automation
  • Mobile Access
  • Monitoring
  • Multi-State
  • Multiple Line Rating
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Policy Management
  • Prioritization
  • Project Workflow
  • Property & Casualty
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Reporting
  • Referral Tracking
  • Reinsurance Administration
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Assessment
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Secure Login
  • Segmentation
  • Self Service Portal
  • Single Sign On
  • Status Tracking
  • Task Management
  • Template Management
  • Territory Management
  • Third-Party Integrations
  • User Management
  • Web-based Deployment
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations2
  • AgencyZoom
  • Agentero
  • Clarity Wave
  • Formstack Sign
  • Microsoft Outlook
  • Prophix One
  • ePayPolicy
  • Total integrations5
  • AgencyZoom
  • Agentero
  • Clarity Wave
  • Formstack Sign
  • Microsoft Outlook
  • Prophix One
  • ePayPolicy