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Applied Epic Logo

Your Indispensable Technology Partner.

Last updated: March 2025

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Applied Epic - 2025 Pricing, Features, Reviews & Alternatives

What is Applied Epic?

Applied Epic® is an agency management platform that allows agents to manage their business across all roles and locations for both their P&C and Benefits books of business via a single view of the customer with automated capabilities for each stakeholder in the business, while also supporting integrations and acquisitions using open and scalable architecture.

Applied Epic Helps Your Business:

Embrace technology with an open and flexible platform. Applied Epic® supports acquisitions and integrations of both Applied and third-party applications to guarantee productivity and profitability as your business needs change.

Give your P&C and Benefits brokers a single place to operate. All roles, locations and lines of business – both P&C and Benefits – can be managed in this platform while giving flexibility for staff to operate with other applications that exchange data directly with Applied Epic.

Empower your team to work from anywhere in a system they'll love. In just a few clicks, agency staff can view account and policy details, complete a quote, file a claim, and remarket a renewal all while on-the-go.

Work better with your insurer partners. Connect with insurer partners right from your daily workflow to save time servicing customers. Without ever leaving your core system, you can find the best products quickly and easily and exchange policy details.

Meet your customers wherever they are. With the ability to seamlessly integrate with your online client portal and mobile app, you can help customers help themselves through 24/7 access to the policy information in your management system.

Applied Epic provides end-to-end customer lifecycle management with a single view of the business, a simple, intuitive user experience, flexibility to integrate Applied and third-party applications as the business and trends change, integrated insurer connectivity and market access.

Applied Epic helps you meet your needs:

More automation and visibility across more agency roles and lines of business that creates productivity and keeps operational cost low.

Software made for the insurance industry, but looks and behaves like the easy, intuitive and simple apps and online services that I use daily.

Flexibility to grow and have peace of mind that technology can integrate with other technology as needs and trends change.

Market access and a process within my daily workflow to connect with insurer partners.

With Applied Epic you can reduce operating costs and gain greater business insights, increase employee productivity and satisfaction, build an agile technology strategy on an open and secure platform, and foster better insurer relationships and save time servicing customers.

The platform provides core capabilities to automate sales and servicing workflows, deliver online customer experiences, and connect more closely with insurer partners. It provides flexibility and ease for integrations so agencies can easily plug third-party applications into the platform to meet the needs of their staff, customers and partners. Applied Epic delivers open architecture, rapid innovation, access to data and simple user experiences to create productivity, simplicity, intelligence and value for agencies at each stage of the customer lifecycle.

Benefits of using Applied Epic

With 40 years of experience, 2,500 team members and 160,000 users in four operating regions, Applied is the global leader among agency management system providers. Our people have walked in agents' shoes and understand what you need to be successful. Applied technologists marry this domain expertise with world-class technology innovation that speaks your language.

A simple fact anchors us: we exist for the independent agency channel and its success. For everything your agency does – from prospecting and selling to servicing and renewing – we are committed to being there every step of the way. Our innovative solutions and services connect the digital roundtrip of insurance so you can spend less time on low-value work and more on the growth of your business.

Starting from

1000

One-time payment

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Applied Epic's key features

Most critical features, based on insights from Applied Epic users:

Insurance Policy Management
Document Management
Policy Management
Workflow Management
Commission Management
Contact Management

All Applied Epic features

Features rating:

Activity Dashboard
Insurance Rating
Claims Management
Quotes/Estimates
Real-Time Data
Property & Casualty
Prioritization
Pipeline Management
Performance Metrics
Opportunity Management
Multiple Line Rating
Multi-State
Monitoring
Mobile Access
Marketing Automation
Life & Health
Lead Nurturing
Lead Management
Lead Generation
Lead Capture
Invoice Management
Insurance Management
Forms Management
Customer Database
Web-based Deployment
User Management
Third-Party Integrations
Territory Management
Task Management
Status Tracking
SSL Security
Single Sign On
Self Service Portal
Segmentation
Secure Login
Search/Filter
Sales Trend Analysis
Sales Reports
Role-Based Permissions
Risk Assessment
Reporting/Analytics
Reporting & Statistics
Reminders
Reinsurance Administration
Referral Tracking
Real-Time Reporting
Contact Database
Configurable Workflow
Comparative Insurance Rating
Commission Calculations
Commercial Lines
Collaboration Tools
Client Portal
Client Management
Claims Settlement
Campaign Management
Calendar Sync
Calendar Management
Broker/Agent Portal
Billing & Invoicing
Audit Trail
API
Alerts/Notifications
Activity Tracking
Accounting Integration
Accounting
Access Controls/Permissions
Forecasting
For Homeowners Insurance
For Health/Medical Insurance
For Disability Insurance
For Auto Insurance
Email Templates
Email Marketing
Email Management
Electronic Payments
Drag & Drop
Document Templates
Document Storage
Document Imaging
Digital Signature
Deal Management
Data Import/Export
Customizable Templates
Customizable Reports
Customizable Forms
Customizable Fields
Customizable Branding
Customer Portal

Applied Epic awards

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Applied Epic pricing

Value for money rating:

Starting from

1000

One-time payment

Pricing details
Subscription
Free trial
Free plan
Pricing range

Applied Epic support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
Phone Support

Training options

In Person
Documentation
Live Online
Videos
Webinars

Applied Epic reviews

Overall rating

4.2

/5

141

Positive reviews

80

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.14/10
Rating distribution

5

4

3

2

1

70

43

16

6

6

Pros
“I have been very happy with Epic and its ease of use. Coming from a much older operating system this one is amazing!!! The help that is available by just giving them a call is also fantastic.”
“I think the managerial positions like this platform a bit more than the day-to-day salesman. It can run a lot of useful reports and does a great job with lead management.”
“I enjoy the tasks that you can place inside each activity to remind you of your step in the process. The home screen is amazing to work off of everyday.”
Cons
“This system also does not allow for errors. Once data is entered it is really hard, inconvenient or not able to be fixed.”
“The certificate process is redundant. The box checking is ridiculous.”
“Sometimes the fields and screens can be confusing especially when you are still learning the software.”

Applied Epic FAQs

Q. What type of pricing plans does Applied Epic offer?

Applied Epic has the following pricing plans:
Starting from: $1000.00
Pricing model: One Time License

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Q. Who are the typical users of Applied Epic?

Applied Epic has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Applied Epic support?

Applied Epic supports the following languages:
English, French


Q. Does Applied Epic offer an API?

Yes, Applied Epic has an API available for use.


Q. What other apps does Applied Epic integrate with?

Applied Epic integrates with the following applications:
Microsoft Outlook, Clarity Wave


Q. What level of support does Applied Epic offer?

Applied Epic offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support

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