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Arborgold vs ArboStar Comparison

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Overview

Arborgold is a customer management software for tree, lawn & landscape companies to streamline business processes from estimates...

Category Leaders

ArboStar is a complete cloud-based business management solution developed for the unique challenges faced by tree care and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

129

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

55

5

4

3

2

1

41

9

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

5.0

24

5

4

3

2

1

24

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Customer service is excellent. Great response time and very helpful creating templates and answering questions.

TQ

Theresa Q.

The ability to use multi-day projects. The SCM is great, and this really helps with our inventory counts.

WC

W Curby H.

Every single customer service representative I've interacted with has been top notch and incredibly friendly and helpful.

CW

Caitlin W.

Pros

This has lead to profit increase and more satisfied clients. In addition, the support team is easily accessible and helpful to answer any initial questions i had.

IZ

Ilona Z.

ArboStar is a great service if you operate a tree care business and want a competitive advantage.

SG

Shane G.

User friendly which I appreciate, if I ever need support they are incredibly receptive and adapt to my skill level, I like that it is customizable to my industry, other software I found was not.

SC

Stacey C.

Cons

Everything, every command, took multiple clicks, forever to refresh, just poor design and half the time I was on the phone with support for the same problems over and over again.

MB

Mary B.

The biggest complaint I have is not being able to any invoicing, accounting, deposits from Mobile Estimator.

JR

John R.

Gave Arbor about 5 years while the used my buisness to beta test their flawed software. Could not have been a bigger waste of time.

MB

Mary B.

Cons

I was sold after five minutes of watching but didn't want to be rude and interrupt (sorry [SENSITIVE CONTENT]).

TF

Tom F.

When i started using the Arbostar, app lacked offline mode functionality meaning that if I was on site creating estimate and there were no reception I couldn't send it out.

DL

Derek L.

It was difficult to instantly transition to paperless. It seems it was all or nothing.

ML

Mark L.

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features68
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Chemical Usage Tracking
  • Client Management
  • Client Portal
  • Contract/License Management
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Employee Management
  • Equipment Maintenance
  • Equipment Management
  • Estimating
  • Financial Management
  • For Arborists
  • For Lawn Care
  • GPS
  • Geographic Maps
  • Groundskeeping Management
  • Incident Reporting
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Irrigation Tracking
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Landscape Design
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Mileage Tracking
  • Mobile Access
  • Mobile Signature Capture
  • Multi-Location
  • Order Management
  • Payroll Management
  • Performance Metrics
  • Photos / Images
  • Project Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Status Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Vegetation Mapping
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features72
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Chemical Usage Tracking
  • Client Management
  • Client Portal
  • Contract/License Management
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Employee Management
  • Equipment Maintenance
  • Equipment Management
  • Estimating
  • Financial Management
  • For Arborists
  • For Lawn Care
  • GPS
  • Geographic Maps
  • Groundskeeping Management
  • Incident Reporting
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Irrigation Tracking
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Landscape Design
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Mileage Tracking
  • Mobile Access
  • Mobile Signature Capture
  • Multi-Location
  • Order Management
  • Payroll Management
  • Performance Metrics
  • Photos / Images
  • Project Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Status Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Vegetation Mapping
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations7
  • Authorize.Net
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier
  • Total integrations6
  • Authorize.Net
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ArboStar logo

ArboStar

Best Software for Tree Industry

Reviewed 2 years ago

You may program the system on how frequent the follow-ups through phone, email and text messaging too. The feature I like the most is the integrated IP phone. As soon as I am logged in, I am ready to start and accept calls. The only thing I need is a computer with a handset. That's it. I can easily work from home and with this coronavirus COVID19 when we can't go to the office it's really handy! I...

Pros

I have been a customer service manager for a tree company for about 6 years and I have several experiences with different kinds of software. Before switching to ArboStar, we used a pen and paper, then we used google spreadsheets than ArborGold for a few years but with our company rapidly growing, it just didn't have enough features so we were shopping around for a more advanced all-in-one type of software....

Cons

Everything is great! It looks so professional.